English-speaking jobs in Serpa

Lead and develop global customer support teams (L1 and L2) across Romania and remotely. Define and maintain operational boundaries between tiers, set performance expectations, and manage underperformance. Drive automation, AI, and process optimization to improve support efficiency and quality. Own day-to-day ticket operations, escalation pathways, and shift coverage. Analyze support data to identify trends, product gaps, and drive continuous improvement. Act as the voice of the customer, advocating for support insights in cross-functional discussions. Ensure seamless escalation coordination with Customer Success and champion a self-serve mindset.

Provide customer support in French for an international team. Handle inquiries, resolve complaints, and collaborate with internal teams.

Designs, builds, and implements SDN core network fabrics across multiple data center environments. Delivers greenfield Arista SDM fabrics ensuring high availability, resilience, and automation readiness. Supports strategic data center transformation programs.

Provide customer support via phone, email, and chat, troubleshooting issues and meeting service level agreements. Must have 1+ year of experience in customer service or technical support, experience handling complaints, and proficiency in Flemish (C2 level) and English (B2 level).

Lead the development of AI and machine-learning solutions for complex business challenges. Leverage deep learning, reinforcement learning, and AI to uncover insights and improve business performance. Mentor other data scientists, shape QuantumBlack's R&D roadmap, and identify high-potential machine-learning initiatives. Collaborate with data engineers, machine learning engineers, and designers to build end-to-end analytics solutions.

Manages vulnerability management processes and implements Secure Software Development Lifecycle (SSDLC) practices. Identifies, assesses, and tracks security vulnerabilities. Collaborates with development teams to integrate security controls throughout the software development lifecycle.

Manage end-to-end delivery of exceptional customer experience in a retail environment aligned with IQOS standards. Responsible for coordinating and controlling all store activities, including customer service, team management, product, and results. Minimum 1 year of retail/consumer contact experience and a completed university degree are required. Fluency in Portuguese and a good level of English are preferred.

SAP Cloud Developer with 5+ years of experience in S/4HANA Public Cloud and ABAP Cloud development. Proven experience building clean-core extensions using RAP and CAP. Strong expertise in SAP BTP services, CPI iFlows, and integration patterns. Experience developing UI5/Fiori applications, JavaScript-based solutions, and CPQ scripting.

Senior OutSystems Developer needed for a 3-month project building a digital corporate client onboarding solution for an international bank. Responsibilities include designing and implementing OutSystems applications, leading data modeling, and ensuring integrations with existing banking systems and document signing platforms. Requires 5+ years of software development experience, including 3+ years with OutSystems (OS11 and/or ODC).

Senior Systems Analyst / IT Solutions Designer for Finance Implementation Projects. Designs and implements technical solutions for financial interfaces, contributing to the global rollout of a General Ledger system. Requires 3+ years of experience in banking, accounting, finance, or IT systems.

Senior Epidemiological Programmer will lead development of datasets and conduct longitudinal analyses for observational studies in virology. Requires experience with EMR and claims data, statistical programming (SAS/R), epidemiological study design, and managing multiple studies.

Senior React Native Developer to build a new mobile wallet for Hyperliquid. Responsibilities include designing, implementing, and maintaining a mobile-first trading application, integrating with wallets, optimizing performance, and collaborating with backend and product teams. Requires 4+ years of mobile development experience, including React Native, iOS, and Android app delivery.

Leads the planning, execution, and delivery of technical projects and product development initiatives within an E-Commerce program. Collaborates with cross-functional teams to ensure projects meet quality standards and deadlines. Manages project scope, timelines, resources, and risks. Communicates project status and updates to stakeholders. Collaborates with product management to define product vision and roadmap. Possesses a strong technical background and understanding of software development.

Cybersecurity Risk Consultant will conduct risk assessments, analyze vulnerabilities, and develop mitigation strategies for clients. Requires 3+ years of experience in cybersecurity risk assessment, strong knowledge of security frameworks, and excellent communication skills in English.

Business Analyst for a national banking project. Requires a Master's Degree in a relevant field, experience as a Business Analyst, and experience working in banks. Proficiency in English is mandatory, French is a plus.

Salesforce Developer with 3+ years of experience in Apex, Visualforce, and Salesforce platform customization (Sales, Service, Marketing Cloud). Must have REST/SOAP API integration experience and fluency in English.

Leads end-to-end delivery of mobile apps, acting as Scrum Master and translating business requirements into user stories. Manages product backlog, ensures app quality and compliance, and collaborates with stakeholders. Requires 5+ years of experience in delivery, Scrum Master, or Business Analyst roles with proven mobile app delivery experience.

Fullstack Developer to join an Agile team and contribute to the development, modernization, and maintenance of web applications.

The Local Compliance Officer serves as the Compliance Expert for Allianz Services Portugal and Spain, ensuring alignment with Group/Central requirements. The role involves monitoring the Compliance Program, advising on compliance risks, and managing compliance incidents and investigations.

Provides planned maintenance, troubleshooting, and service for automation systems products. Works independently and collaboratively on project implementations. Supports service sales by promoting solutions and training customers. Requires relevant educational background, experience in instrumentation, electronics, and electrical cabinets, and fluency in English.