Platform Support Engineer to support MES deployment and operation in high-tech manufacturing. Responsibilities include remote installations, environment governance, and troubleshooting complex issues using Docker, Kubernetes, and Linux.
Own the global product management agenda for Industrial Floorcare, defining strategy and executing the roadmap for a defined product segment. Manage the full product lifecycle while partnering cross-functionally to drive growth and customer value.
Lead WireCo's global Helpdesk/Service Desk, building a consistent, customer-focused support model across time zones. Own service performance, operational discipline, and employee development for a distributed organization.