English-speaking jobs in Batalha

Manages a team of agents and their salespeople, monitors performance, approves deals, and ensures customer satisfaction. Provides support to agents, contributes to recruitment and training, and analyzes market trends.

The Senior CX Manager serves as a technical advisor and strategic partner to Talkdesk's largest customers. This role drives business outcomes by leading product adoption, overseeing technical initiatives, and ensuring customer success. Responsibilities include technical enablement, customer success program ownership, risk management, and data-driven value realization.

The Service Excellence Lead defines and maintains IT service quality standards, drives continuous improvement initiatives, and enhances the IT user experience. This role partners with Service Delivery, Global Service Desk, and MSP providers to ensure SLA/KPI adherence, optimize processes, and embed ITIL best practices and automation. The position also provides actionable insights through performance reporting and fosters a culture of customer-centricity.

Kindly noted that we are accepting applications strictly via email at and US Client | US Business Hours (9 AM – 6 PM CST) We are hiring a Paid Media Coverage & Optimization Associate to support product-level ad coverage and performance monitoring across Google Ads and Meta Ads. This is an operations + analytics role.

Hungarian-speaking Call Center Representative needed to handle inbound/outbound calls, provide customer support, and resolve inquiries. Must be fluent in Hungarian and have good English skills. Previous customer service experience is a plus.

Solutions Engineer will develop product demonstrations, manage customer pilots, and act as a technical subject matter expert for Codacy.

Senior Communication Business Partner for Finance Transformation will develop and execute communication strategies for Finance, manage the Finance Communication Network, and provide expertise for Change Management activities.

Operator HT will ensure efficient and compliant manufacturing of pharmaceutical products following cGMP, HSE, and business requirements. Responsibilities include executing production activities, maintaining documentation, promoting safety, and supporting training.

Business Analyst Expert needed for a national project. Responsibilities include representing Finance, identifying process improvements, drafting user stories, and supporting change management. Requires proven experience, deep understanding of financial processes, data-driven decision making, and proficiency in Excel and related tools. Fluency in English is mandatory.

Provides technical and clinical training to surgeons and OR staff on Alcon's Cataract and Refractive Surgical Device products. Offers on-site and remote support, ensuring successful implementation of upgrades and reporting adverse events. Requires a Bachelor's degree, 5+ years of related experience (optometrist or orthoptist background), and fluency in the local language, English, and Spanish (preferred).

Social Media Manager to build and scale a global brand's social media presence in a new market. Proven track record of growing social media channels, strong content portfolio, and on-camera presence required. Native Portuguese and fluent English essential.

Operate and maintain M2M solutions for telecom operators, analyzing fault reports, participating in security requirements analysis, and ensuring system availability and performance.

Leads global security operations, including threat detection, incident response, and vulnerability management. Develops and executes operational strategies to monitor, detect, and respond to cyber threats. Manages SOC functions, threat intelligence programs, and incident response efforts.

Quality Manager (AI/Automation) needed for a remote role within Portugal. Must have 3+ years of experience in quality assurance or operations management, preferably in the BPO or customer service industry. Proven track record of implementing AI/automation in quality processes is required.

Lead a distributed QA team in Portugal and Israel, designing and executing manual and automated tests for software written in Python. Ensure software quality on complex robot hardware and simulated robots.

Manage end-to-end sales from prospecting to closing deals in the global car rental, leasing, and car subscription industries.

The Sales Director will lead the Portuguese organization, managing sales, internal sales, and administrative functions. The role involves developing the market, expanding the customer base, and managing sales pipelines and forecasts. The ideal candidate has technical sales experience, strong communication skills, and fluency in Portuguese and English.

Housekeeping Manager needed for maternity cover. Oversee daily operations across multiple buildings, ensuring high standards, optimizing resources, and supporting projects. Previous housekeeping coordination experience and fluency in English and Portuguese are required.

The Insurance Operations Administrator supports the day-to-day administration and delivery of employee benefit and health insurance programs. Responsibilities include processing benefits data, managing insurance platforms, and liaising with insurers and internal teams. Requires at least 1 year of experience in insurance mediation, proficiency in English and Portuguese, and insurance mediation certification.

Senior Specialist, DevOps Engineer will monitor and manage multi-sensor systems across edge, mobile, and cloud platforms. Responsibilities include automating production systems, supporting algorithm improvements, and collaborating with development teams. Requires a Bachelor's degree in Computer Science or related field and strong DevOps knowledge, including automation and scripting. Familiarity with cloud-based applications, software development life cycles, and machine learning libraries is beneficial.