English-speaking jobs in Santa Cruz

Dutch speaking ARC Support Specialist provides customer support for online orders, including delivery management, shipping, returns, payments, and order information. The Specialist handles sensitive customer and client information, adhering to PCI and GDPR policies. Strong communication, problem-solving, and team collaboration skills are required.

Design, develop, and enhance cloud-based EMS/NMS and assurance solutions. Work on autonomous assurance use cases, including monitoring, correlation, analytics, and closed-loop automation. Integrate OSS assurance systems with network elements and external platforms.

Human Resources Assistant to support smooth HR processes and office operations. Responsibilities include personnel administration, expense and payroll support, and office management. Fluent Portuguese and English required.

Senior Learning & Development Specialist to design and deliver AI-focused learning programs across team.blue. Will partner with business leaders to identify skill gaps and build learning pathways. Responsible for program design, delivery, change management, and vendor management. Requires 5+ years of experience in L&D, talent management, or organizational development with a proven track record in AI-related initiatives.

Leads a team of engineers and designers developing benchtop, pilot, and industrial-scale fermenters, bioreactors, and filtration systems. Directs engineering work to ensure design delivery and validation per customer specifications within budget and timelines.

Marketing Customer Support Specialists provide paid advertising expertise and customer service to advertisers. Responsibilities include troubleshooting, campaign support, and collaborating with internal teams. Requires experience in paid campaign management, digital marketing, and a customer-focused approach.

Lead Data and Analytics Platform teams, building and operating data infrastructure for decision-making across GoCardless. Develop a high-performing team of data engineers.

Lead a team of Data Engineers in designing, developing, and maintaining large-scale systems. Ensure continuous delivery of value through efficient development practices and timely releases. Collaborate with product owners, heads of product, and engineering management to align work with product vision and strategic goals.

Leads FairJourney Biologics' global marketing, brand, and communications strategy to drive international visibility and client engagement. Develops and executes integrated marketing initiatives, builds brand identity, and oversees marketing campaigns.

The draftsman will design and produce fabrication drawings for steel structures using Autodesk Inventor. Collaborates with a drafting team and structural team to ensure design accuracy and consistency.

Provides night-hour reception services for guests, ensuring a positive experience from check-in to check-out. Completes audits as required and communicates guest feedback to the Night Manager and Night Reception Supervisors. Demonstrates excellent customer service and product knowledge.

Leads the integration and optimization of AI solutions across Marketing, Communication, Sales, Order Management, and Collection functions. Designs, remodels, and optimizes end-to-end business processes by integrating AI/ML components. Partners with data scientists, software engineers, and IT teams to implement AI solutions. Monitors performance, analyzes data, and implements improvements. Develops documentation and training for end-users. Maintains knowledge of AI/ML advancements and industry best practices.

Lead and mentor a team of backend and frontend developers to build the Wellhub product. Design, develop, and maintain multi-platform web and responsive mobile interfaces and systems. Troubleshoot platform issues and identify opportunities for improvement. Collaborate with cross-functional teams to deliver high-quality solutions.

Senior ML/Data Ops Engineer II will focus on LLM serving, model management, real-time data engineering, and core infrastructure. Responsibilities include deploying and optimizing large-scale open-weights models, managing model weights in Kubernetes, designing CDC pipelines, and tuning ClickHouse for real-time analytics. Expertise in Linux systems, Kubernetes, Istio, and CI/CD tools is required.

KCS IT seeks a Mid-level QA Tester with 3-5 years of experience. The ideal candidate will have strong knowledge of various testing types, including Functional, Regression, Integration, System, UAT, Exploratory, Smoke, Sanity, and API testing. They will possess a solid understanding of software testing methodologies and the STLC, experience with test case design, execution, and reporting, and proficiency with test management and defect tracking tools (e.g., Jira, TestRail, Zephyr). Fluency in English and Portuguese is required.

Provide customer support via live chat and email for a fast-growing fintech/crypto trading platform. Maintain strong knowledge of the platform, products, and market conditions. Manage customer inquiries and complaints, identify operational issues, and contribute to process improvements. Minimum B2/C1 English and C1 Danish required. Previous customer service experience preferred.

Backend Developer specializing in Laravel to build, maintain, and optimize scalable backend systems, APIs, and databases.

Implement and migrate Identity Governance & Administration (IGA) tools. Design user lifecycle processes, role models, and access certifications. Work with directories and platforms from a security perspective. Contribute to governance initiatives, including workflow design and segregation of duties (SoD) analysis.

Build the discovery feed and recommendation engine for a new marketplace helping people achieve their goals. Design, implement, and iterate on large-scale ML systems, partnering with the CEO and co-founders.

Assess the quality and relevance of online advertisements based on search term relevance, language, and cultural appropriateness. Must be fluent in English and German, reside in Portugal, and have access to a computer and smartphone.