English-speaking jobs in Gouveia

Customer Experience Specialist (German & English) provides customer service via email, chat, phone, and social media. Handles priority situations and builds processes to encourage sustainable behavior. Requires experience in customer service, fluency in German and English, and experience with CRMs.

Manage Data & Analytics projects and client relationships, ensuring optimal solutions and technical guidance. Analyzes data, creates reports/dashboards, and partners with stakeholders to define needs.

Senior CX Manager leads technical enablement and delivery for Talkdesk's largest customers. This role drives product adoption, oversees complex technical initiatives, and ensures customer success through strategic enablement and change management. The Senior CX Manager serves as a bridge between customer stakeholders and internal teams to align on business objectives and successful product utilization.

Process Quality Engineer to lead issue resolution using 8D methodology, analyze quality data, and collaborate with cross-functional teams. Develop action plans to prevent recurrence of issues and promote continuous improvement. Minimum 3 years of experience in quality roles with 8D methodology expertise. Bachelor's degree in Engineering (Industrial, Mechanical, Electrical, or related field).

The eBusiness Application Manager will lead the development and implementation of eBusiness applications for the Replacement Tire EMEA business unit. This role involves project management, user support, system maintenance, and performance evaluation. The ideal candidate will have a university degree in a related field, 3+ years of experience in eBusiness, Marketing, IT, or as an Application Key User, and strong project leadership skills.

As a Global Risk Manager, Governance & Operations, you will strengthen the governance, operating rhythm, and reporting infrastructure for Enterprise Risk Management (ERM). You will support risk appetite and escalation processes, coordinate ERM governance bodies, and ensure high-quality, decision-ready materials.

Senior Research Analyst will develop research products, leverage research assets, and generate insights based on primary and secondary research. Requires experience in executing both quantitative and qualitative research, analyzing large datasets, and presenting findings.

Clearing Operations Analyst to support daily clearing and reconciliation processes for derivatives. Responsibilities include trade allocation, monitoring, and reconciliation, risk management, and communication with counterparties.

Senior Talent Acquisition Delivery Partner will lead full-cycle recruitment for senior and niche product engineering roles. Responsibilities include collaborating with hiring managers, developing sourcing strategies, and ensuring a positive candidate experience. Requires 8+ years of experience in full-cycle Talent Acquisition, with a focus on Product Engineering.

Develop and execute channel strategies for Modern Trade customers, ensuring alignment with business objectives. Create customer plans, provide input during negotiations, and manage customer relationships. Analyze sales performance, identify growth opportunities, and collaborate with internal stakeholders.

Prepare and serve hot and cold beverages, maintain cleanliness, take orders and process payments, provide customer service, and adhere to food safety standards.

The Accounting Manager will lead the accounting function for PT, ES, and LU, ensuring financial control, accurate reporting, and regulatory compliance. Responsibilities include month-end close, statutory reporting, intercompany reconciliations, capital expenditure management, IFRS 16 lease accounting, and team leadership.

Platform Engineer to contribute to the operation, reliability, and continuous improvement of our cloud platform. Responsibilities include platform administration, incident resolution, user support, and process improvement. Requires a good understanding of DevOps and platform operations concepts, hands-on experience with cloud environments (AWS preferred), and strong communication skills in English.

Lead the design and evolution of Workato's platform architecture. Architect secure, scalable, and cost-efficient systems. Design microservices and platform features, create technical designs, and analyze existing system architecture.

Business Analyst with 6+ years of experience in LMS or HRIS platforms, system administration, and user support. Requires knowledge of API integrations, SFTP, SSO, SQL, and testing. Strong communication and stakeholder management skills are essential. Fluent in French (B2 or higher).

Provide technical support and customer care to Danish and English-speaking users via phone, email, or chat. Troubleshoot technical issues and work collaboratively with team leads and peers.

Support change management and communications activities for the EU region and beyond as part of the Global Enterprise Business Services Planning and Change Management team.

Provide technical support and product troubleshooting for advertising customers via email and chat. Collaborate with Product Operations and Engineering to resolve queries and improve user experience.

Full-Stack Engineer will design, develop, and support new features for iCapital's software platforms. Responsibilities include leveraging Elixir/Phoenix backend and TypeScript/React frontend, collaborating with stakeholders, and supporting existing products. Requires 10-15+ years of experience, strong database fundamentals, and proficiency in at least one programming language.

Analyzes financial data, supports pricing strategies, and contributes to cross-functional initiatives. Creates reports, dashboards, and presentations. Requires a bachelor's or master's degree in a related field and at least 1 year of experience in controlling.