6859 customer service English-speaking jobs in Portugal

the highest quality service. ... Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering

Required Skills & Experience 4+ years experience in Customer Support, Customer Success, Service Operations ... Your North Star The Customer Support Team Lead is the direct manager to Customer Support Consultants ... to improve the overall customer experience Act as an escalation point for complex customer situations ... They are accountable for team performance against our predefined Performance Framework, service levels ... Retention and Service Recovery Account for the delivery, quality, and consistency of support provided

Logistics (Customer Service) Contracting Department Minimum Skills & Capabilities: Focus on results ... considering the customer needs. ... Check the service level offered by the different departments of the Company assigned centers reducing ... Internal Networking/Key relationships: Key Account Manager Area Manager Business Unit Technical Service ... Coordinate installations, interacting with the different departments involved (Logistics, Technical Service

Requirements 8+ years of progressive experience in technical support, customer service, or service delivery ... broader business goals and customer needs. ... capabilities to improve efficiency and customer experience. ... The role focuses on building a world‐class support function that delivers high‐quality service to enterprise ... Champion innovation in support delivery by implementing AI‐driven tools, automation, and self‐service

service. ... SALES & CUSTOMER MANAGEMENT Maximizing sales results as well as various performance indicators on the ... motivating the team to maximize profitable sales, while ensuring all KPIs are met and delivering Dior-class customer

The role collaborates with supply chain, logistics, procurement, customer service, regulatory, finance

Support Automotive OEMs and Tier‐1 suppliers by delivering high‐quality service and meeting strict customer ... Customer‐focused, proactive, adaptable, and able to build strong internal and external relationships.

We are looking for a Telephony Product Manager to join our Customer Service HQ and own the telephony ... management or technical program management; background in contact center technology, voice/telephony, or customer ... operational requirements into scalable technical solutions that directly impact the efficiency and quality of customer

Verify repairs meet customer and engineering specifications. ... Service & Troubleshooting Diagnose root causes of mould and composite failures. ... Mould / Composites Service Repair Technician Location: Aveiro, Portugal | Full-time employment Do you ... We are currently looking for an experienced Mould / Composites Service Repair Technician to support our ... Key Responsibilities: As a Mould / Composites Service Repair Technician, your role is essential in ensuring

service. ... service experience and a good level of English. ... We are looking for people available to work both morning and afternoon shifts, with previous customer ... alongside a dedicated team, always focusing on offering quality products at competitive prices with close customer

As a Temporary Waiter you will be responsible for providing excellent customer service to our guests ... service preferred but not required Excellent communication skills and ability to work well in a team ... service while gaining valuable experience in the hospitality industry we encourage you to apply for ... other equipment for events or special functions Requirements Previous experience as a waiter or in customer ... and development within the hospitality industry If you are enthusiastic about providing exceptional customer

Customer Service & Order Management Support the customer order management team to ensure products reach ... Over 12 months, you'll rotate through two critical functions: Lifecycle Management and Customer Service ... Location: Ferring Service Center Portugal #J-18808-Ljbffr ... Service & Order Management, giving you real experience in both areas. ... Bridge between Ferring operations, customer needs and lifecycle initiatives.

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore ... Strong knowledge of Customer Journey Analytics (CJA). ... Configure and optimize customer journeys using Adobe Journey Optimizer (AJO). ... Design and implement customer segmentation, audiences, and personalization strategies.

Perform Level 3 analysis, troubleshooting, and resolution of customer service requests (CSRs). ... Channelize valuable customer feedback to the backend engineering function for product enhancements. ... roaming testing solutions is looking to partner with a proficient L2 Support Engineer to join a dynamic customer

developments in collaboration with R&D and Product Management Work closely with Sales and Field Technical Service ... value Capture customer and market insights to identify portfolio gaps, innovation opportunities and ... sites Conduct packaging line, shelf‐life and performance evaluations to demonstrate quantifiable customer ... interaction and real‐world problem solving Strong influence on product success and customer satisfaction ... to solve complex application issues Lead and support product qualifications, trials and scale‐ups at customer

the relationships with the CSAs partners across all regions Pro-actively develop and build client and customer ... Five years ago, we established Sodexo Business Services (SBS) , our shared service center. ... a subject matter expert for service delivery for a total IFM CSA offer Point of escalation and issue ... relationships with MSD stakeholders Provide thought leadership on all IFM service delivery and act as ... of MSD business targets and identified annual priorities, whilst always maintaining contractual and service

developments in collaboration with R&D and Product Management Work closely with Sales and Field Technical Service ... value Capture customer and market insights to identify portfolio gaps, innovation opportunities and ... sites Conduct packaging line, shelf‐life and performance evaluations to demonstrate quantifiable customer ... interaction and real‐world problem solving Strong influence on product success and customer satisfaction ... to solve complex application issues Lead and support product qualifications, trials and scale‐ups at customer

service and satisfaction Monitor competitor activity and stay informed on market trends to respond effectively ... marketing and Warranty Requirements: Knowledge of working within a company that has a technical product or service ... and contact base Develop strategic relationships within the region Provide world-class customer support ... new DSE products to customers Work cross-functionally with internal teams to ensure high levels of customer ... prospects to grow profitable business whilst building trust in the DSE brand Act as the voice of the customer

application insight to ensure the CCaaS platform aligns with business objectives and delivers exceptional customer ... development and execution of the CCaaS platform roadmap, ensuring alignment with business goals and customer ... Alignment & AdvisoryProvide expert guidance to ensure CCaaS applications align with business objectives, customer ... application advisory, product support, or enterprise application roles.Experience working with CCaaS or customer ... Advisor to support the development, optimization, and ongoing evolution of our Contact Center as a Service

with data storytelling, value mapping, and outcome‐based customer engagement Bachelor's degree in business ... cross‐departmental needs are clearly defined Partner with Product by providing insights, prioritized customer ... and executive stakeholders Strong communication, facilitation, and influencing abilities across both customer ... demonstrate adoption progress and outcomes tied to ES use cases Qualifications 7+ years of experience in Customer ... realize value that strengthens retention and expansion Advocacy & Value Realization Act as a voice of the customer