9131 customer service English-speaking jobs in Portugal

customer inquiries and incident reports. ... handling and resolution of customer inquiries and incidents within the ticketing system. ... Experience with ITIL processes and service desk management, particularly in Jira Service Management. ... SAP Enterprise Cloud Service: Management of SAP RISE Systems (Service Requests, Change & Incident Management ... Your Key Responsibilities Ticket Handling and Customer SupportHandling and independently resolving incoming

Qualifications: Customer Service: Personable and dedicated to providing outstanding customer service. ... This is a customer-facing role. ... Robotics as a Help-Desk Agent, where you'll play a crucial role in providing highly reliable robotic service ... Customer Interaction: Provide assistance via phone or instant messaging, connecting with customers to ... forefront of robotics technology, providing remote support to ensure rapid issue resolution and high customer

House area, and All inclusive hotel operations Exceptional leadership qualities and a passion for great service ... to the customer Ensure an exceptional and consistent level of customer satisfaction Develop close professional ... Would suit a candidate with strong customer relations skills and knowledge of F&B operations, Front of ... , ensure customer satisfaction targets are met or exceeded, guest issues are resolved effectively, and ... working relationships with customers and a clear understanding of their needs Analyze customer feedback

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every ... In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering ... Fabric, Service Bus, Event Hub, Cloud Service, IoT suite, Azure Batch, Mobile Apps, Container, REST/ ... customer success. ... areas desirable: • Experience in three or more of the following is preferred or plus: Redis Cache, Service

interactions. • Customer Service Management: Analyze and refine customer case service processes to deliver ... top-tier customer experiences. ... This confidential leadership role focuses on driving customer experience (CX) digital transformation ... needs. • CX and EX Advisory: Advise on best practices and strategies to improve both Customer Experience ... Experience. • Technology Integration: Utilize Microsoft Dynamics and modern CX solutions to enhance customer

Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents

service. ... Must haves 2+ years of experience Shopify; Previous experience in customer service or technical support ... using Shopify via phone, email, or chat; Focus on resolving critical issues that negatively impact the customer ... mindset to ensure customer satisfaction; Willingness to continuously learn and adapt to new technologies ... follow up until resolution; Conduct postmortem analysis and follow up with the involved teams; Log all customer

Qualifications WE LOOK FOR CANDIDATES WITH: Genuine smile Customer orientation Passion for service Professional ... customer expectations. ... from the preparation to the execution and coordination of the service with room teams, complying with ... standards and internal procedures in order to guarantee a service of quality and excellence, exceeding ... to the kitchen Executive Chef and will be responsible for ensuring the kitchen, cafeteria and pantry service

customer satisfaction and drive long-term business relationships. ... Conduct thorough market research to identify trends, customer needs, and competitive landscape. ... Collaborate with cross-functional teams, including product management and customer success, to ensure ... Strong network and relationships with Broadcast Media Service Providers in Europe. ... responsible for Europe, you will play a pivotal role in driving revenue growth and expanding their customer

delivery managers to align service delivery with customer expectations and contractual obligations. ... nOversee the setup and monitoring of SLAs and maintain detailed records of customer-specific deployments ... sustaining high client satisfaction and operational excellence. nYour Responsibilities: nnReceive and detail customer ... Specialist, you will be a key player in ensuring that our clients receive top-tier support and seamless service ... nExcellent communication skills in English, with additional language proficiency considered a plus. nA customer-first

Specific knowledge of principles and processes for providing exceptional customer and personal service ... crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer ... service to guests through flawless and consistent execution of their responsibilities. 6. ... experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service ... assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service

Self-motivated with the ability to alleviate customer anxiety through excellent service. ... Primary responsibilities: Collaborate with the Customer Service Operations Team to design, document, ... and refine processes that support all lines of customer service, including the Outsourced Services Group ... Identify opportunities for enhancement within Customer Service operations and implement actionable improvements ... Act as the voice of the customer by identifying and relaying customer pain points to the relevant teams

You will manage the interface between the customer and engineering teams, customer service, delivery, ... This role involves managing both new and existing customer relationships, identifying new business opportunities ... Essential criteria: A minimum of four years of customer-facing experience (e.g., field applications engineering

Empathy and customer service excellence. Previous experience in a call center environment. ... , resolving complex customer issues, and implementing strategies to optimize service delivery. ... , and mentor a team of German content reviewers to achieve high performance and deliver exceptional service ... This is an exciting opportunity to work with a team focused on customer support, with a strong emphasis ... Ensure the team provides high-quality customer support across all channels, managing support workflows

Delivers excellent customer service throughout the customer experience and encourages the same from other ... Works to continually improve customer service by integrating obtained feedback and personal judgment ... Ensuring and Providing Exceptional Customer Service: Demonstrates and communicates key drivers of guest ... Seniority level Director Employment type Contract Job function Customer Service Industries Hospitality ... satisfaction for the brand’s target customer.

Excellent customer service and sales skills. ... MAIN RESPONSIBILITIES: Deliver outstanding upscale customer service within the Serenity Spa and on the ... Able to support hotels service and relationship strategy, driving customer loyalty by delivering excellence ... throughout each customer experience. ... MISSION: The Wellness Sales Executive implements plans and initiatives relating to the brand, customer

interface between customer, service and product quality, support the achievement of adequate cost targets ... locations worldwise, they focus on quality, efficiency, and continuous improvement to ensure seamless service ... Within this responsible position, this role will make an important contribution to a positive customer ... experience in the environment of particularly customer-sensitive warranty repairs at a central corporate

This team prepares the delicacies and provides customer service. ... restaurant is the team that provides service, actively approaching the customer, welcoming them with ... In this area, the team provides customer service and manages the sales space, ensuring that products ... contact and the desire to offer a good service that gives our customers a reason to return to IKEA more ... with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer

restaurant is the team that provides service, actively approaching the customer, welcoming them with ... In this area, the team provides customer service and manages the sales space, ensuring that products ... This team prepares the delicacies and provides customer service; Swedish Grocery store where our customers ... contact and the desire to offer a good service that gives our customers a reason to return to IKEA more ... with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer

Continuously monitor and improve service processes to enhance efficiency and customer satisfaction. ... Service Management:Oversee the delivery and performance of IT services, ensuring adherence to service ... Familiarity with IT service management frameworks (e.g., ITIL). ... Identify and resolve service incidents and problems in a timely manner. ... Collaborate with stakeholders to define and implement IT service strategies and roadmaps.