48 customer service English-speaking jobs in Santarém

CTR/Hayco is a multinational manufacturing company looking for a Customer Service Specialist to join ... The Customer Service Specialist is a pivotal position on our company with critical mission points: responds ... Track and report service level KPIs, ensuring performance is aligned with customer expectations and internal ... Helps improve service quality, product features, and user experience. ... Contributing to customer retention and loyalty and ensure Customer Surveys are released, and correspondent

Map and design customer journeys, service blueprints, and experience strategies for AI/analytics-based ... Strong understanding of how analytics and AI can inform service ecosystems. ... UX Strategy / Service Designer (Contract) — AI & Analytics Transformation Location: Portugal (Remote) ... Skilled in user research, journey mapping, service blueprinting, and stakeholder facilitation. ... Requirements 3+ years' experience in UX Strategy, Service Design, or Experience Consulting.

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

We are seeking a dedicated and results-driven Service Delivery Manager to oversee the day-to-day delivery

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

We offer three lines of service: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&

We're strengthening our Customer Support by adding a Customer Onboarding Manager to keep go-lives ... completeness and accuracy before go-live Handle post–go-live refinements, then transition cleanly to Customer ... Offer Competitive salary Fully remote, work from anywhere (EU/UK based) Ownership to build the Customer

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Superior customer service, teambuilding, and conflict resolution skills. ... AND EDUCATION A minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Strong communication and customer service skills. Self-driven, analytical, and collaborative. ... Create and maintain documentation and train customer support teams.

Portugal We share our DNA with more than 200 workers and position our offer according to 3 lines of service ... providers to ensure service quality Be part of a learning culture, where teamwork and collaboration ... business process engineering You will orchestrate the close collaboration of internal and external service ... needs in an agile environment Together with an international DevOps team, you are responsible for the service

Key responsibilities Develop and implement solutions using Dynamics 365 Sales, Customer Services, Marketing ... We build various web sites and web self-service portals for our clients based upon our web development ... Create Azure solutions such as Azure Logic Apps, Azure Function Apps, Azure Service Bus and Azure API

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

Understanding of microservices architecture and proven experience designing and implementing APIs for service ... Implement real-time personalization and ranking logic to improve customer discovery and booking conversion ... Collaborate with product, growth, and engineering peers to translate customer needs into backend solutions

We empower Dental Service Organizations (DSOs) and dental practices to streamline payment posting, improve ... Shape impactful marketing strategies that directly drive business success and customer outcomes.

You will own the entire educational ecosystem end-to-end: from customer experience to product expansion ... system Launch and adaptation for international markets (Europe: Finland, Germany) Optimization of the customer ... Experience Optimization (30%) Analyze & improve the customer journey: Identify friction points, drop-offs ... marketing materials Adapt success stories and case studies Build go-to-market strategy for each country Customer

in developing formulations and preparing samples in accordance with work instructions to deliver to customer ... accordance with work instructions and good practice in each product development process step to deliver to customer

Establish and maintain Service Level Agreements (SLAs) for each program. ... Establish team coverage protocols and backup systems for service continuity. ... Harmonize processes and outputs across multiple immigration programs, improving continuously service ... experiences, optimizing processes, maintaining SLA compliance across all programs, and driving both service ... Provide regular feedback to Product team and Sales teams on client experience, product satisfaction, and service