14 customer service English-speaking jobs in Guarda

Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user ... . ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools ... outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service ... team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service

experience / customer journey optimizationBackground in IT consulting or digital transformationExposure ... WHAT WE ARE LOOKING FOR Requirements:Contribute to the continuous improvement of customer-facing processes ... stakeholdersContribute to roadmap definition and strategic initiatives Nice to Have (Plus)Experience with customer ... cross-functional teams (Business, IT, Product, Operations)Support the deployment and evolution of AI-driven customer

We support four service lines, including customer experience, digital and product engineering, data and

Familiarity with outsystems lifetime, service center. ... Strong proficiency in the outsystems platform, including the use of Service Studio, Integration Studio ... Extensive experience in developing screens, web blocks, timers, server/service actions, client actions

and agent-driven processes Establish standards for synchronous and asynchronous interactions Shape service

frameworks for workflow orchestration, automation and agent execution Define and implement standard service ... asynchronous messaging systems Caching, memory and state-handling mechanisms Internal APIs, SDKs and service ... designing abstractions that multiple teams successfully adopt Deep understanding of distributed systems and service-based

. • Analyze gaps between customer requirements and Salesforce OMS capabilities, recommending best‐fit ... fulfillment flows, reverse logistics, and retail operations. • Strong plus: experience working withSalesforce Service

purpose-built for retail, helping retailers connect POS, eCommerce, ERP, supply chain, loyalty, and customer ... forward-thinking retailers who want to break down silos, move at startup speed, and deliver seamless customer

businesses connect their technology stack, from POS and eCommerce to ERP, supply chain, loyalty, and customer ... will help embed a design driven mindset across teams, acting as the critical translation layer between customer ... optimize the complete journey for our diverse personas, ensuring the experience is centered on both customer ... Deep experience in mapping user journeys across multiple personas, specifically focusing on holistic customer ... scalability, and accelerates development; Deliver high fidelity visuals and clickable prototypes that support customer

options, encouraging a "self‐service first" mindset. ... HR inquiries, issues and transactions are handled accurately and efficiently, delivering excellent service ... training and guidance to HR Business Partners and employees on HR policies, practices, tools and self‐service ... stakeholders.Skills & competencies Structured, detail‐oriented and highly reliable working style with a strong service

The client is an Independent Software Vendor specializing in Diagnostics, Service Analytics and Aftersales

Exceeding SLA (Service Level Agreement) requirements for specific SDS deployments.

with prior experience with certification/quality processes with Medical Devices; ●Interpersonal and customer

Engineer at Oraion, you'll play a critical role in safeguarding our infrastructure, systems, and customer