81 customer service English-speaking jobs in Évora

Manage Interfaces & Build Service Culture • Act as the voice of the customer for internal support departments ... Customer-focused with results-driven approach, problem-solving skills, and business acumen. ... The key performance responsibilities are focused on achieving an Extraordinary Customer Experience (ECE ... ECE and Customer Touchpoint Management • Strive to improve ECE through professional interactions with ... internal and external customers. • Track KPIs related to customer satisfaction (VOC, on-time delivery

Managing the availability, reliability and performance of the firewall service and coordinating with ... problem and change management for firewall related services and coordinating with lead architects, Service ... of compliance and regulatory standards such as ISO 27001, NIST, and GDPR; Previous experience as a Service ... management best practices; Experience in managing SLAs, KPIs, and Service Availability for security-related ... optimizing network infrastructures and firewall environments; Familiarity with the ITIL framework and service

We are seeking an experienced Service Operations Manager to oversee the operational stability, performance ... Service Governance & Compliance: Collaborate with internal audit, Security, and Functional teams to ... Drive continuous service improvement (CSI) Define and report on KPIs, SLAs, and operational dashboards ... Stakeholder & Vendor Management: Serve as the primary point of contact for AX service operations across

Provide high level of service standards. ... queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. ... support to the team to enable them to provide a range of effective and efficient services Respond to customer ... maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service ... co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service

Job Opportunity: Salesforce Experience Cloud Specialist - Elevate Our Customer Engagement Why This ... Role Is Exciting: Customer-Centric Impact: Play a key role in designing and implementing Salesforce ... Influence: Your expertise will drive the creation of seamless, user-friendly portals that enhance customer ... Partner with product managers, marketing teams, and developers to create engaging, high-performance customer ... Join Us: High-Visibility Project: Contribute to a high-profile initiative that will redefine our customer

mesh for secure service-to-service communication (mTLS, JWT auth, traffic shifting) Hardened workloads ... Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels ... Our customer is a multinational corporation with more than a century of history and offices in over 180 ... OPA/Gatekeeper – policy-as-code for image whitelisting, label enforcement, resource limits Istio – service

service Identify root causes and implement urgent fixes for field-impacting product issues Qualifications ... core operational functionality Handle customer escalations from customer support to investigate and ... Responsibilities Gain a comprehensive understanding of customer-deployed products, including their ... troubleshoot challenging product issues such as product interoperability with the customer operations ... Communicate effectively with customer support to ensure that the proper analysis and investigation

Customer Care, Supply Chain) Facilitate Kaizen events, process mapping sessions, and gap analyses across ... we put together packages of benefits that are either supported by TE itself or provided by external service ... service) Experience delivering training sessions on CI tools and methodologies (onsite and remote) Experience ... equivalent practical experience Background in business process improvement (e.g., supply chain, sales, customer

service Identify root causes and implement urgent fixes for field-impacting product issues Requirements ... a high level of customer satisfaction. ... operational functionality Handle customer escalations from customer support to investigate and troubleshoot ... Your aim will be to offer the highest level of customer care services and support available to develop ... effectively with customer support to ensure that the proper analysis and investigation materials for

Excellent customer-facing and stakeholder management skills. ... Act as the primary customer interface, managing expectations and project timelines. ... Project Manager – Cloud/Core Networks (Customer-Facing, Tier 1 Telecoms) Location: Project is in Europe ... (Remote based) Contract Duration: May to December 2025 FPG are looking to engage an experienced Customer ... Collaborate with internal and external teams to ensure Core solutions meet customer requirements.

service. ... Track partner performance metrics, including revenue, customer satisfaction, and partner margins, and ... Work closely with Xray’s customer success and support teams to resolve partner-related issues promptly ... Develop strategies and initiatives to increase Xray usage and expand customer accounts through partners ... closely with partners to understand their needs, provide guidance, and deliver exceptional partner and customer

Develop, deploy, and manage AI-driven solutions leveraging Azure Cognitive Services (Azure OpenAI Service ... Customer-focused mindset with attention to user experience. ... You will work closely with cross-functional teams to enhance our SaaS products and customer experiences

service; Identify root causes and implement urgent fixes for field-impacting product issues. ... core operational functionality; Handle customer escalations from customer support to investigate and ... ; Communicate effectively with customer support to ensure that the proper analysis and investigation ... Responsabilities: Gain a comprehensive understanding of customer-deployed products, including their ... troubleshoot challenging product issues such as product interoperability with the customer operations

We offer services across three main areas: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies ... communication technologies and telecommunications systems Minimum Requirements Proven skills in monitoring customer

Superior customer service, teambuilding, and conflict resolution skills. ... and Skills A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Engagement (Sales, Marketing and Service module of Dynamics 365); Show initiative to find solutions ... experience as a MS Dynamics 365 CRM Developer; Experience with MS Dynamics 365 on-premises and cloud, and customer

more than 80 countries by over 180 companies, including eight of the world’s top ten communications service ... levels Develop tooling to help technical sales and field engineers accurately size solutions based on customer-specific

strong background in projects to contribute to the design, development, and maintenance of our payment service

data flows and interacts across various Salesforce clouds, such as Marketing Cloud, Sales Cloud, and Service ... between paid media platforms and web analytics to capture full journey from ad impression to arriving on customer

The Customer facing part of the solution is a Typescript and GraphQL based web application.