customer service English-speaking jobs in Ponte de Sor

AI Engineer will develop and deploy AI solutions for logistics operations. Responsibilities include creating proof-of-concepts using LLMs and machine learning, optimizing models for real-world scenarios, and integrating AI capabilities into existing systems.

Provide customer service to Volkswagen Group clients via phone, chat, and email. Resolve customer issues, document interactions, and stay updated on Volkswagen Group products and services. Must have a high level of German (C1) and good English (B2), and 1 year of call center experience.

Cyber Security Professional for Territories will participate in updating and establishing Cyber Security & IT Risk SLAs, monitor cyber security levels, and deploy the Cyber/IT Risk dashboard. The role requires ISO 27001 and ISO 27005 certifications, Microsoft Office proficiency, and fluency in English.

Product Manager will lead and drive platform service innovations within Trimble’s Transportation domain. Define and own the product vision, strategy, and roadmap for Trimble’s transportation platform services. Lead the creation of high-precision, unbreakable, and extensible platform services and APIs.

Develop, implement, and oversee the Annual Learning & Development Plan. Design and coordinate training programs, manage the e-learning platform, and create training content. Support onboarding, performance management, and career development.

Customer Experience & Retention Executive will analyze customer service interactions to identify improvement opportunities and design strategies to enhance customer satisfaction and retention. This role requires 3+ years of experience in customer service, retention, or process optimization, strong analytical skills, and proficiency in English.

As a Digital Strategy Lead, you will support client interactions, build business relationships, and execute digital commerce projects. You will translate strategy into actionable plans, manage project activities, and contribute to shaping the data & analytics roadmap.

Provide Danish and English language support to customers via email, chat, and phone. Assist with booking inquiries and become a product and service expert.

Provides administrative support to Clinical Research Associates and Regulatory and Start-Up teams. Assists with updating clinical documents, tracking site compliance, and managing clinical supplies. Requires 2 years of experience as a Clinical Trial Assistant, proficiency in Microsoft Office Suite, and fluency in English and Portuguese.

Senior Identity and Access Management Specialist will configure, install, and maintain IAM systems, ensuring secure access governance. Responsibilities include automating processes, integrating IAM platforms, managing databases, and troubleshooting issues. Requires 2+ years of experience in IAM, strong knowledge of Usercube/Netwrix platforms, and proficiency in PowerShell, CLI, and REST APIs.

Senior Solution Engineer needed for designing, integrating, and troubleshooting core network solutions, including SDL, in large-scale telecom environments.

Aircall seeks a Technical Support Specialist to provide remote support to customers globally. This role involves resolving complex technical and operational issues, collaborating with internal teams, and contributing to process improvements. The ideal candidate possesses strong communication, problem-solving, and technical skills, including knowledge of telephony routing, the OSI model, and CRM tools.

Site Reliability Engineer will design, build, and maintain highly available, scalable infrastructure for distributed workloads. Responsibilities include automation, monitoring, incident response, infrastructure as code, performance analysis, and disaster recovery. Requires 3+ years of experience in SRE, DevOps, or related field with proficiency in Python, Go, Bash, Linux/Unix, cloud platforms (Google Cloud), Kubernetes, Terraform, Ansible, and CI/CD tools.

Lead and grow the Developer Experience (DevEx) function, shaping its mission, scope, and operating model. Build a strong team culture and enable engineering teams to ship faster and more reliably. Translate company strategy into a DevEx roadmap and drive adoption of a unified design.

Senior Python Developer needed for part-time, project-based AI testing roles. Experience with C, Rust, Go, pytest, and Docker required.

Digital Corporate Communication Specialist needed for a 9-12 month temporary contract. Responsibilities include developing and executing social media strategies, managing website content, and supporting digital communication projects. Requires a Bachelor's Degree and 2+ years of experience in digital media. Fluency in English and the local language is essential.

Freelance Project Manager needed to manage end-to-end delivery of e-commerce creative toolkits, including banners and product imagery.

Senior Java Spring Boot Developer sought for highly scalable distributed systems. Requires 4-6 years of Java experience, API development, and experience with Spring Boot, relational and non-relational databases.

Data Center Commissioning Manager oversees the entire commissioning process from L1 to L6, coordinating Level 4 and Level 5 testing activities. The role involves collaborating with external commissioning companies, ensuring compliance with data center standards, and developing handover documentation. Requires a Bachelor's degree in a relevant field and 5+ years of data center commissioning experience.

As a Localization QA Game Tester, you will collaborate with a global team to ensure the accuracy and quality of localized games. Responsibilities include identifying and correcting language errors, ensuring adherence to console guidelines, and reporting on found issues. Fluency in Arabic and conversational English are required.