15 customer service English-speaking jobs in Vila Nova de Famalicão

and ability to find workable solutions for all parties involved; Independent, structured, result and customer-oriented ... environment; Knowledge or experience in service management, e.g. as a service or application owner; ... From managing service requests to developing the latest solutions and systems, we are the tech foundation ... working style; Preferred Qualifications:Solid professional experience in IT service management or project ... especially SAP BI/BW), cloud services, server management and Mendix; Experience in managing external service

management processes in a global environment; Excellent customer service and communication skills; Proficient ... IT Service Management (ITSM) team. ... ITSM Process Owner for Service Catalogue Management Full-time Legal Entity: Continental Solution Center ... Tires IT is looking for an experienced Process Owner for Service Catalogue Management to join our dynamic ... Main Tasks: Development of the process strategy and the process roadmap in coordination with the IT service

management processes in a global environment; Excellent customer service and communication skills; Proficient ... Tires IT is looking for an experienced Process Owner for Change Management to join our dynamic IT Service ... Management; Development of the process strategy and the process roadmap in coordination with the IT service ... an Engineering field; +3 years of experience in the development, implementation, and control of IT service ... Creation and maintenance of the respective process documentation; Management of internal and external service

management processes in a global environment; Excellent customer service and communication skills; Proficient ... Management; Development of the process strategy and the process roadmap in coordination with the IT service ... for an experienced Process Owner for Incident / Problem / Knowledge Management to join our dynamic IT Service ... or an Engineering field; +3 years of experience in the development, implementation and control of IT service ... Creation and maintenance of the respective process documentation; Management of internal and external service

in Computer Science, Economics, or an equivalent qualification; Experience and passion in providing customer ... From managing service requests to developing the latest solutions and systems, we are the tech foundation ... to a technical and non-technical audience; Ensure SLA compliance of application operations for your service ... Prepare and execute unit and performance tests; Monitor your BI app to provide a stable and reliable service ... responsibilities: Design solution enhancements jointly in a team with business experts and IT specialists; Execute service

Fulfill and record orders in the system, timely and accurately; Customer contact; Provide clarifications ... complaints, providing appropriate referral and feedback; Qualifications High school degree (12º); Customer ... on availability, prices and delivery data to internal and external customers; Ensure the handling of customer

The ideal candidate will have a deep understanding of customer needs, market trends, and agile product ... support, sales, and marketing teams; Measure and validate the success of products from both customer ... all stakeholders are prepared for product launch; Support post-launch product performance by enabling customer ... or comparable relevant experience; 3+ years of experience in agile project management; Think and act customer-centered

In our daily work we manage service requests from our internal and external stakeholders and engage in ... Responsibilities: Implementation of SD solutions related to projects, process optimization, change and service

From managing service requests to developing the latest solutions and systems, we are the tech foundation ... of corrective actions (including internal controls, tracking & reporting) in collaboration with IT service

; Good English capabilities (minimum B2 European level); Other valuable competencies: Stakeholder & Customer

and Karma testing framework; Fundamental knowledge of UX/UI design principles; Experience with web service

From managing service requests to developing the latest solutions and systems, we are the tech foundation

or related field; Experience with software development cycles, agile development methodologies and customer-oriented

, organization and compliance with timings; Autonomous, rigorous, organized and proactive; Internal customer

and Karma testing framework; Fundamental knowledge of UX/UI design principles; Experience with web service