9131 customer service English-speaking jobs in Portugal
Senior Customer Excellence Process Manager
- Emma – The Sleep Company
- Lisboa
- March 29
Experience in customer service, logistics, or e-commerce operations is a plus. ... designing, optimizing, and standardizing customer service processes to improve operational efficiency ... What you'll do Optimize & Standardize Customer Service Processes – Design and implement efficient ... workflows that improve service quality, reduce handling time, and enhance the overall customer journey ... automation, self-service solutions, proactive communication, and process improvements.
Payment solutions account - FR - EN (M/F/X)
- Randstad II - Prestação de Serviços, Limitada
- Lisboa
- April 3
various industries including retail, banking, or any other type of customer service; • A strong problem ... Service with strong orientation to the customer (mandatory); • Teamwork/ Interpersonal skills; • Experience ... responsabilidades chave As a Customer Support Agent, your role involves providing exceptional B2B customer ... service platforms is a plus; • A professional, helpful and friendly attitude coupled with the ability ... Deliver excellent personalized service and assist sellers through communication channels which may include
Food and Beverage Attendant
- Hilton Worldwide, Inc.
- Lisboa
- March 4
You will work with your Team Members to deliver a high quality service experience that exceeds customer ... expectations through the following tasks: Receive orders and serve customer requests completely in a ... area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts ... mandatory Flexible, reliable, and responsive to a range of work situations Prepared to manage a variety of customer ... 1050-105 A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service
Safety Project Manager
- IQVIA
- Lisboa
- April 1
innovative, cross-functional strategic solutions within Lifecycle Safety service lines to meet customer ... As a Safety Project Manager, you will be accountable for management and service delivery excellence of ... Willingness to increase knowledge across Lifecycle Safety service lines and develop new skills. ... Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery ... Work in a customer centric fashion analyzing current and future customer needs and actively developing
Planification Client (M/F/X)
- ATEPELI - Ateliers de Portugal
- Penafiel
- March 12
Do you enjoy the challenges of customer service? ... You have mathematical skills, a taste for customer service, and good communication skills. ... liaise with other departments such as Finance, Planning, Production, and Warehouse to ensure a good service
Data Analyst, Customer Operations
- Boundlessfellows
- Aveiro
- March 17
Support to improve efficiency and customer experience. ... You will report to the Team Lead, Customer Operations Analytics. ... You will work closely with the Customer Operations Senior Leadership team. ... The Customer Operations Analytics team is looking for a Data Analyst to design analysis and dashboards ... that build upon our foundational understanding of the Customer Operations ecosystem — and unlock actionable
Continuous Improvement & Client Relationship Lead
- ManpowerGroup
- Porto
- March 21
Assess stakeholders’ feedback and improve procedures accordingly to ensure that great customer service ... based on performance measurement and reporting against agreed standards and external benchmarks, and customer ... Ensure that relevant systems and technology tools deliver maximum value to the business, as defined by customer ... and service providers, ensuring the required targets are achieved. ... with customers and enforce Service Partnership Agreements (SPA) for new or existing customers.
Multilingual Customer Engagement Specialist
- YHL
- Lisboa
- March 27
You’ve got a proven track record in customer service or any role where helping people is key. ... Collaborate with your awesome colleagues to improve service processes and share ideas to elevate the ... for our Spanish-speaking customers, answering questions, solving problems, and delivering exceptional service ... customer experience. ... Document and track customer feedback, ensuring no detail is left behind.
OTC Manager
- ManpowerGroup
- Portugal
- April 1
Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Agreements as well as Customer Satisfaction surveys. ... Billing, collection activities and resolution of customer disputesare performed timely and accurately ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for
IT Technical Specialist
- OM Digital Solutions Corporation
- Coimbra
- March 7
Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents
Customer Representative (English-speaking) - Insurance Company
- Convergys
- Lisboa
- March 15
If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... Customer Representative (English-speaking) - Insurance Company Customer Representative (English-speaking ... Have previous customer experience (a plus). ... ) - Insurance Company Job Title: Customer Representative (English-speaking) - Insurance Company Experience
Infrastructure, Helpdesk and Service Level Manager
- Banco Santander SA
- Aveiro
- January 5
Infrastructure, Helpdesk and Service Level Manager Infrastructure, Helpdesk and Service Level Manager ... Level Manager Country: Portugal We are hiring an Infrastructure, Helpdesk and Service Level Manager ... type Full time posted on Posted Yesterday job requisition id Req1406343 Infrastructure, Helpdesk and Service ... We are looking for a dynamic and experienced professional to lead our Infrastructure, Helpdesk, and Service ... roles, with a focus on team management and IT infrastructure coordination; Strong knowledge of ITIL and service
Service Desk Engineer Senior
- Körber Pharma Packaging AG
- Porto
- March 5
quality and customer satisfaction. ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees, more than 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... Service Level Management: Monitor and report on service level agreements (SLAs), ensuring that service ... Domain Service Support will be responsible for overseeing and managing the IT service support functions
POLYVALENT MAINTENANCE WORKER . Anantara Vilamoura Algarve Resort . PORTUGAL
- Anantara Hotels & Resorts
- Loulé
- March 24
Qualifications Genuine smile Good looking and sympathetic Customer orientation Passion for service ... excellence, exceeding customer expectations. ... standards and internal procedures of hygiene and safety in order to guarantee a service of quality and ... , including painting, plumbing, air conditioning, sound and minor equipment repairs, complying with service ... you will report to the Chief of Maintenance and will be responsible for carrying out the maintenance service
Post Sales Engineer (M/W)
- Vantiva
- Lisboa
- March 22
negotiates the prices of the service, ensures the daily follow-up of the after-sales service center ... Minimum 3 to 5 years of experience in customer and supplier support. ... Investigates and resolves customer issues related to after-sales activity. ... , Manufacturer) for the establishment of after-sales service. ... Identifies the customer's request, participates in the response to RFI, RFQ, tenders and contract
Assistant Store Manager Lisboa
- Camper
- Portugal
- April 3
Expert in customer service, store management, and market trends• Store opening and closing, as well as ... performance evaluation and KPI monitoring, ensuring they promote Camper's values through superior customer ... service and achieve sales targets.• Assist the Store Manager in properly managing store hours to ensure ... care• Share with the team and the business any market trends you detect in terms of design, quality of service
Marketing Manager
- LUGGit | Luggage Service
- Portugal
- March 26
define marketing goals, KPIs, and budgets; Conduct market research to understand industry trends and customer ... campaigns across different acquisition funnels (digital, offline, events); Optimize campaigns to improve customer
Senior Front-End Engineer
- LUGGit | Luggage Service
- Portugal
- March 26
About LUGGit: LUGGit's vision is to create an end-to-end luggage-free travel experience for everyone! We are building a multi-platform solution that allows every traveler to request a Keeper (driver) in advance or in real-time to collect and deliver luggage where and when they need it.
CEO Communications Employee (f/m/d)
- 3R Truck Service
- Portugal
- March 20
With experience and customer orientation, we create effective solutions and take innovative paths.
Desktop Auditor Warranty
- Randstad Portugal
- Portugal
- March 21
between customer, service and product quality, support the achievement of adequate cost targets and ... in the environment of particularly customer-sensitive warranty repairs at a central corporate interface ... locations worldwise, they focus on quality, efficiency, and continuous improvement to ensure seamless service ... and explain deviations and potential for improvement in warranty process handling in the worldwide service ... Within this responsible position, you will make an important contribution to a positive customer experience