22 customer service English-speaking jobs in Paços de Ferreira

3 to 7 years of SAP Functional experience with a strong focus on Customer Service and Plant Maintenance ... Proven expertise in Service Management and Field Service processes, including end-to-end service management ... (Incident Management, service notifications, orders, billing, contracts, integration with Finance and

Your work will directly contribute to enhancing customer journeys and optimizing business processes. ... have / be: Ideally up to 5 years of working experience as a Business Analyst or Developer in Sales, Service

requests and changes to fulfill user and customer needs; Drive proactive incident and problem management ... rotation, to ensure timely resolution of technical issues and minimizing system downtime; Implement service

What you are like Proficient in Salesforce Service Cloud development and customization. ... You will design, develop, and implement advanced solutions within the Salesforce Service Cloud platform ... What you will do Develop customized solutions on the Salesforce platform, with a strong focus on Service

Ensure smooth service delivery between internal teams and external stakeholders. ... Provide functional expertise on business processes and integration complexities to external service partners

the other teams Design suitable integration solutions together with business & engineering team Service ... different markets Identify and define opportunities for improvement within integration services Service

Our primary goal is to service all European markets in implementing and maintaining contract management ... management, IT service management tools) Experience working in multicultural environments Experience ... Application Insight, Datadog Familiarity with several IT field concepts, procedures, and practices (ITIL, Service

Manage tickets and service requests through ITSM tools (ServiceNow, Jira Service Management, Remedy,

Skills to follow up/challenge remediation plans implemented by service providers or entities. ... Skills to follow up/challenge remediation plans implemented by service providers or entities.

reporting Participation in the contract analysis, and all related legal documents (Shareholders Agreement, service

the Controller Team Ensure a close cooperation with Internal Customers (requisitioners) to ensure customer ... attitude Strong analytical and structural competence and ability to organize him-/herself independently Customer

What you will do: Manage and analyze incidents, ensuring resolution and compliance with the agreed Service

contact for a few BNP Paribas entities Collaborate with solution providers to fix issues impacting the service

team supports our operational teams in providing our clients with the best quality of uninterrupted service

Services: ASP.NET Web API RESTful, Service Windows.

Collaborate with solution providers to fix issues impacting the service (management of support tickets

• Plus: exposure to large-scale, international projects and service improvement initiatives.

Experience working with RESTful APIs and service integration.

Prioritize and facilitate the early resolution of client issues, ensuring adherence to agreed Service

Close collaboration with the IT teams (developers, service center, test center) and the project manager