16 customer service English-speaking jobs in Paços de Ferreira

3 to 7 years of SAP Functional experience with a strong focus on Customer Service and Plant Maintenance ... Management and Field Service processes, including end-to-end service management (Incident Management ... , service notifications, orders, billing, contracts, integration with Finance and Controlling); Ability ... experience, ideally 5+ years, in SAP ECC 6.0, specifically with SAP CS OR SAP PM ; Proven expertise in Service

Experience with JIRA and Service Now. Experience with ALM-Octane (advanced level).

TIBCO ActiveMatrix BusinessWorks™ Ecosystem: TIBCO ActiveMatrix BusinessWorks, Enterprise Message Service

Skills to follow up/challenge remediation plans implemented by service providers or entities. ... Skills to follow up/challenge remediation plans implemented by service providers or entities.

Manage tickets and service requests through ITSM tools (ServiceNow, Jira Service Management, Remedy,

Responsibilities Contribute to a strategic digital transformation program focused on omnichannel customer

Responsibilities: ● Design and build interactive dashboards and reports using Power BI Desktop and Power BI Service

What you will do: Manage and analyze incidents, ensuring resolution and compliance with the agreed Service

team supports our operational teams in providing our clients with the best quality of uninterrupted service

Services: ASP.NET Web API RESTful, Service Windows.

Collaborate with solution providers to fix issues impacting the service (management of support tickets

Experience working with RESTful APIs and service integration.

Prioritize and facilitate the early resolution of client issues, ensuring adherence to agreed Service

Knowledge of microservices or service-oriented architecture .

Experience with REST APIs and Service/events-oriented architecture.

Close collaboration with the IT teams (developers, service center, test center) and the project manager