154 customer service English-speaking jobs in Aveiro District

promotes and assists customers in using self-service ordering (SSO) tools. ... In this role, you’ll drive operational excellence, ensure outstanding service for our customers, and ... The Spare Parts Manager monitors customer orders to guarantee on-time and in-full delivery and actively ... fosters collaboration across teams, and contributes to continuous improvement initiatives to enhance service ... managing spare parts operations, ensuring timely and accurate order fulfillment while maintaining strong customer

At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business ... POSITION SUMMARY Broadvoice is seeking a Senior Product Manager to lead our Contact Center as a Service ... Champion end‑to‑end customer experience across provisioning, onboarding, usage, and support - driving ... AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service

clusters: Service Design, Service Transition, coordination, testing support, and documentation. ... Responsibilities Service Design and Service Transition: Task can occur in the following main activity ... Responsibilities (continued) Service Operations: 2nd and 3rd level support of service operations for ... Service Design: Create blueprint or specification for an IT solution. ... Service Transition: Build new IT solution (e.g., customizing and developments) triggered by Incidents

Ensure alignment between operations and service management, including operational analysis reports. ... Key responsibilities: Manage the operation of customer support teams (Helpdesk, Field Support, GID, ... the role We are looking for an IT Operations Manager to lead and coordinate teams responsible for customer

remote support and training to customers on automated systems; Preventive maintenance (triggered by service ... ; Available for overtime (10 to 15 hours per month, on average); Resilient, with a diplomatic and customer

Performance Excellence:Consistently meet service quality standards and response time targets. ... today and become part of a forward-thinking team that values growth, innovation, and excellence in service ... Issue Resolution:Handle inquiries ranging from product and service details to troubleshooting and account-related ... Requirements: Experience:0–1 year in customer support or a related role. ... Documentation:Keep precise and up-to-date records of customer interactions and case resolutions.

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

trust between Moteo Two Wheels and the manufacturers that we represent and experience towards our end customer ... If you are inspired by analyzing data and setting-up an action plan based on data in a fast-paced service ... Your role as such has a direct impact on the service experience of Moteo's customers and on the financial ... follow-up and completion of the purchasing process, maintaining daily contact with suppliers and the 3PL service ... together with the Teamlead Procurement you determine the procurement strategy, keeping in mind Moteo's service

Superior customer service, teambuilding, and conflict resolution skills. ... (Mid-Senior Level) or equivalent in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Interact with external service providers. ... Role: As a Hemmersbach Technician you will be a direct customer contact for various requirements. ... Requirements: Minimum of two to three (2-3) years with direct PC and Laptop Hardware Service experience

Participate actively in the customer Salesforce development community to define and promote best practices ... Deep knowledge of Salesforce cloud technologies, especially Service Cloud and Sales Cloud. ... Key Responsibilities: Design, develop, test, and maintain Salesforce Service Cloud and Sales Cloud solutions

This role is responsible for defining and managing service level objectives (SLOs), error budgets, and

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

Understanding of support KPIs, reporting, and service management tools (Zendesk , Jira ). ... Key Responsibilities Customer Ownership : Take full ownership of customer satisfaction, ensuring all ... Customer Feedback Management : Review and analyze customer feedback to identify recurring issues and ... Drive Customer Support Escalations : Even a well-oiled machine gets a strongly opinionated customer from ... feedback loops and improve customer experience.

service / user support English Software / IT Applications OUR VALUES: CMA CGM Group is proud ... #39; loading capacity, giving the best contribution possible to the Group, developing and managing a customer ... her/his commercial area Participate in establishing the Commercial actions plan and ensure the right customer ... Business intelligence Commercial action Negotiation Operational marketing Commercial relation Pricing Customer ... Identify commercial market opportunities and prospect and follow up customers to develop and monitor the customer

(Customer Experience Management) or (WCM Web Content Management) would be an advantage ... Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM

similar) a plus; Spanish or English – good spoken and written level; Highly organized, proactive, and customer-oriented ... Supervise and manage technical maintenance of the centre (preventive, corrective, operational); Oversee service ... ; Strong interpersonal and communication skills; Ability to manage multiple service providers and coordinate

Powerfront Inc. isn't just another SaaS provider; we're the architects of the INSIDETM Ai Customer ... We're talking about live customer behavior tracking and the power to engage at the precise moment ... We believe Ai is the foundation of modern customer experience and are dedicated to building solutions ... We're not just building software; we're forging strategic partnerships that redefine customer ... Forget static analytics—we're revolutionizing customer interaction for industry titans like LV, Gucci

technical analysis of requirements; Build interfaces, workflows, and functionalities for both self-service ... are like: Experience in Oracle APEX development; Strong experience with PL/SQL, data modeling, and service

Lead customer and partner relationships and interactions through all stages of the sales, customer success ... industry, Linux (Debian or Ubuntu preferred), the open source ecosystem, cloud models, and container service