12 customer service English-speaking jobs in Santa Maria da Feira

and ability to find workable solutions for all parties involved; Independent, structured, result and customer-oriented ... environment; Knowledge or experience in service management, e.g. as a service or application owner; ... From managing service requests to developing the latest solutions and systems, we are the tech foundation ... working style; Preferred Qualifications:Solid professional experience in IT service management or project ... especially SAP BI/BW), cloud services, server management and Mendix; Experience in managing external service

service and communication skills. ... tasks: Collaborate with a dynamic ITSM team to handle incidents, work orders, changes, problems, and customer ... ETL applications, preferably Pentaho Kettle; Proficiency in REST API and writing queries; Excellent customer ... The ideal candidate will have a strong background in IT service management and a deep understanding of ... Description Tires IT is looking for an experienced Provider Manager & BMC Helix Expert to join our dynamic IT Service

Basic requirement: ITIL Foundation certification; ITIL V3 Expert certification (desirable); Excellent customer ... to join our dynamic IT Service Management (ITSM) team. ... Job Description Tires IT is looking for an experienced Process Owner for Service Catalogue Management ... Main Tasks: Global process responsibility for Service Catalogue Management; Development of the process ... strategy and the process roadmap in coordination with the IT service management strategy; Creation and

Basic requirement: ITIL Foundation certification; ITIL V3 Expert certification (desirable); Excellent customer ... Description Tires IT is looking for an experienced Process Owner for Change Management to join our dynamic IT Service ... Management; Development of the process strategy and the process roadmap in coordination with the IT service ... service and communication skills; Proficient English language skills (verbal and written); Ability to ... documentation; Building and tracking governance and process KPIs; Management of internal and external service

well as external; Highly self-motivated, assertive and skilled at resolving conflict as well as high customer ... service orientation; Willingness for occasional business trips (up to 15%). ... From managing service requests to developing the latest solutions and systems, we are the tech foundation ... and external development partners; Support in designing the digital transformation of Purchasing; IT Service ... solutions; Experience with SAP SRM / MM; Experience with leading Purchasing Suite providers (is a plus); IT Service

well as external; Highly self-motivated, assertive and skilled at resolving conflict as well as high customer ... service orientation; Willingness for occasional business trips (up to 15%). ... From managing service requests to developing the latest solutions and systems, we are the tech foundation ... This includes the maintenance strategy, roadmap and its implementation; Service owner for the System ... solutions; Experience with SAP SRM / MM; Experience with leading Purchasing Suite providers (is a plus); IT Service

The main missions of the role are: Customer account support; Prioritize the receivables base to ensure ... issues, including process issues, disputes, and billing, to facilitate customer payment of undisputed ... balances; Collaborate on recommendations for process improvements focusing on the Customer-to-Cash cycle ... internal contacts to obtain commitments and accounts receivable resolution strategies; Assist in resolving customer

able to correctly perform all tasks in the company's ERP (Enterprise Resource Planning): Update of customer

With our collection of tenured experts, we provide an elevated managed service experience for a variety

From managing service requests to developing the latest solutions and systems, we are the tech foundation

Performance Indicators (KPIs) such as delivery accuracy, lead time, and shipping costs to continually improve service

brings not just skills but passion to the table, ensuring each partner receives customized, top-tier service