10 customer service English-speaking jobs in Santa Maria da Feira

Field Service Engineer - Automation Contract Type Permanent Country PORTUGAL Location Santa ... Maria da Feira Your opportunity We are looking for a Field Service Engineer to join our team in ... satisfaction; Report after sales opportunities detected on Customer site; Your Profile Technical ... , test and evaluate equipment performance at customer plant, based on technical, contractual and safety ... Your Mission Installation of Sidel Equipments and start-up all over the world on customer sites; Install

Personal Qualifications & Success Profile The ideal candidate is highly customer-oriented and proactive ... Broad understanding of technology, software development, and IT service management practices. ... Assist external service partners by providing functional expertise on Sidel's business processes ... Serve as a liaison between internal teams and external clients to ensure service delivery meets business ... monitor the global performance of IT services and take proactive or reactive steps to restore or improve service

judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... service. ... What You’ll Do -Process service tickets and assign them to appropriate service resources, as necessary ... -Maintain service ticket ownership throughout the life of the support incident. ... -React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager.

Process service tickets and assign to appropriate Jolera onsite technicians, or customer-specific internal ... service resources, as necessary.              ... Maintain service ticket ownership throughout the life of the support incident. ... for assistance via telephone and email in accordance with each client’s Service Level Agreement (SLA ... First-line support of IT infrastructure, Security, and systems Receive and respond to service requests

Your Mission, Roles And Responsibilities The main missions of the role are: Customer account support; ... issues, including process issues, disputes, and billing, to facilitate customer payment of undisputed ... balances; Collaborate on recommendations for process improvements focusing on the Customer-to-Cash cycle ... internal contacts to obtain commitments and accounts receivable resolution strategies; Assist in resolving customer

able to correctly perform all tasks in the company's ERP (Enterprise Resource Planning): Update of customer

Manage projects, retrofits, and special customer care while maintaining global consistency of the FCS

Actively collaborate to reduce customer and internal non-conformities.

brings not just skills but passion to the table, ensuring each partner receives customized, top-tier service

Expertise in core GCP service offerings: Compute, Storage & Databases, Networking, Security, Management