3 customer service English-speaking jobs in Santa Maria da Feira

Strong customer service and communication skills. ... Travel between customer sites within the designated service area as required. ... Resolve IT incidents and service requests both on-site and remotely whenever applicable. ... Responsibilities: Provide on-site IT support to end users at customer locations. ... Ensure timely resolution of incidents while maintaining high customer satisfaction levels.

service. ... judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... What You’ll Do Process service tickets and assign them to appropriate service resources, as necessary ... Maintain service ticket ownership throughout the life of the support incident. ... React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager.

Ensure supplier performance in cost, service, reliability, quality, contractual compliance and delivery