69 customer service English-speaking jobs in Leiria

Map and design customer journeys, service blueprints, and experience strategies for AI/analytics-based ... Strong understanding of how analytics and AI can inform service ecosystems. ... UX Strategy / Service Designer (Contract) — AI & Analytics Transformation Location: Portugal (Remote) ... Skilled in user research, journey mapping, service blueprinting, and stakeholder facilitation. ... Requirements 3+ years' experience in UX Strategy, Service Design, or Experience Consulting.

We are seeking a dedicated and results-driven Service Delivery Manager to oversee the day-to-day delivery

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

We're strengthening our Customer Support by adding a Customer Onboarding Manager to keep go-lives ... completeness and accuracy before go-live Handle post–go-live refinements, then transition cleanly to Customer ... Offer Competitive salary Fully remote, work from anywhere (EU/UK based) Ownership to build the Customer

Customer Data Management Strong understanding of data segmentation, customer lifecycle, and personalisation ... relationship excellence while identifying new opportunities within the customer. ... Databases Ability to query databases for customer data extraction and reporting. ... data analytics, and scalable solutions that align with the domain’s strategic objectives and drive customer ... Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer

Interview with our Customer team 5. Final chat with leadership #J-18808-Ljbffr ... The challenge We're looking for a Customer Success Manager to lead the implementation of our software ... You’ll be a great fit if you bring: - 3+ years of experience in software implementation, customer success ... - Hands-on experience with product demos or pre-sales activities - A problem-solving mindset and a customer-first ... experience in the food industry is a big plus - Experience managing multiple projects in a fast-paced, customer-facing

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Superior customer service, teambuilding, and conflict resolution skills. ... Education A minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Strong communication and customer service skills. Self-driven, analytical, and collaborative. ... Create and maintain documentation and train customer support teams.

We are in Business for People, empowering people in service organizations with innovative Enterprise

Key responsibilities Develop and implement solutions using Dynamics 365 Sales, Customer Services, Marketing ... We build various web sites and web self-service portals for our clients based upon our web development ... Create Azure solutions such as Azure Logic Apps, Azure Function Apps, Azure Service Bus and Azure API

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

Understanding of microservices architecture and proven experience designing and implementing APIs for service ... Implement real-time personalization and ranking logic to improve customer discovery and booking conversion ... Collaborate with product, growth, and engineering peers to translate customer needs into backend solutions

We empower Dental Service Organizations (DSOs) and dental practices to streamline payment posting, improve ... Shape impactful marketing strategies that directly drive business success and customer outcomes.

You will own the entire educational ecosystem end-to-end: from customer experience to product expansion ... system Launch and adaptation for international markets (Europe: Finland, Germany) Optimization of the customer ... Experience Optimization (30%) Analyze & improve the customer journey: Identify friction points, drop-offs ... marketing materials Adapt success stories and case studies Build go-to-market strategy for each country Customer

Ability to query databases for customer data extraction and reporting. ... integration, advanced data analytics, and scalable solutions that align with strategic objectives and drive customer

Establish and maintain Service Level Agreements (SLAs) for each program. ... Establish team coverage protocols and backup systems for service continuity. ... Harmonize processes and outputs across multiple immigration programs, improving continuously service ... experiences, optimizing processes, maintaining SLA compliance across all programs, and driving both service ... Provide regular feedback to Product team and Sales teams on client experience, product satisfaction, and service

knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service ... Payroll certifications At Strada, our values guide everything we do: • Anticipate Customer Needs – We ... Adherence to all Security and Compliance procedures 100% Attainment of customer SLA agreements Adherence

Customer & Business Impact Drive improvements in repeat purchase rate, customer lifetime value (LTV), ... Balance experiments and tactical wins with long-term customer loyalty infrastructure. ... Join us at AUTODOC and lead one of the most impactful domains in our customer experience. ... product teams driving promotion tooling, user retention, loyalty programs, CRM infrastructure, and customer