customer service English-speaking jobs in Santo Tirso

Support Launch Managers in the successful opening and operational setup of Emma Owned & Operated stores across Europe. Own the post-negotiation operational workstream, tracking and coordinating pre-opening milestones. Act as the central point of coordination across Marketing, CX, Operations, and Business Development during store opening execution.

Junior Aircraft Engineers will participate in a two-year training program in Porto, Portugal. The program includes theoretical and practical training with a Ryanair Engineering mentor, followed by practical experience at an FAO base. Successful completion may lead to a permanent Mechanic position.

Technician, Accounting (maternity leave cover) to support monthly closing of accounts for Group companies and third parties in Portugal. Requires degree in Accounting or Management, fluency in Portuguese and English, proficiency in MS Office Suite (Excel), and strong analytical skills.

Pre-Sales Technical Consultant to support complex sales cycles in Workforce Management (WFM) solutions. Build demos, pilots, and PoCs, configure WFM rules, and translate requirements into technical setups.

Develop full-stack applications incorporating Generative AI, integrate Large Language Models (LLMs) into products, and contribute to GenAI pipeline creation and optimization.

Americold seeks a proactive Engineering Manager Iberia to oversee maintenance, contractor coordination, and compliance across multiple cold storage facilities. The role reports to the Regional Manager for Europe and requires strong communication, budgeting, and technical leadership skills.

Senior System Engineer will oversee and manage IT infrastructure, architect IAM/IDP and SaaS solutions, and lead projects with a focus on scalability, security, and AI. Requires 5+ years of IAM strategy development and execution experience, advanced proficiency in OKTA, and a track record of successful large-scale IAM transformations.

Leads BCG's Global Talent Acquisition Operations Center of Excellence, designing and governing talent acquisition guidelines and best practices. Manages cross-functional initiatives, acts as a central authority on TA data and employment legal topics, and oversees vendor relationships. Leads a team and collaborates with stakeholders globally. Requires 7+ years of experience in strategic Talent Acquisition, HR, or a related field.

Experienced Technical Business Analyst needed for software development within the Airport Applications product line. Will define business and functional requirements, contribute to solution design, and support the Software Development Lifecycle (SDLC). 3+ years' experience in software development or delivery environment required. Knowledge of Self-Service/CUSS solutions and airline/airport systems is preferred.

Provides legal, regulatory, and compliance support for Vantage Towers' Portuguese operations. Advises on civil, contract, and public procurement law, drafts and negotiates agreements, and monitors legal and regulatory developments. Supports compliance with policies, public tenders, certifications, and corporate governance activities.

Senior QA Engineer to design, develop, and execute manual and automated test strategies for large-scale, business-critical platforms. Collaborate with developers, product owners, and stakeholders to ensure product quality, reliability, and performance.

Clearance Broker will review shipment data, create clearance declarations, and resolve customer and customs disputes. Requires experience with import/export processes, CHIEF entries, and strong communication and problem-solving skills.

Marketing Executive to support day-to-day marketing, outreach, and business support activities. Will assist with social media, webinars, email campaigns, market research, and content creation. Strong English communication skills required.

Salesforce Solution Architect needed with 10+ years of experience in Salesforce Commerce Cloud (B2B Commerce / SFRA). Expertise in SFCC architecture, integrations, data flows, and security. Strong understanding of OCAPI, SCAPI, APIs, and B2B commerce processes. Experience with JavaScript, ISML, CI/CD, and DevOps. Fluency in English required.

Supports the organization's Operational Risk & Resilience agenda, including Business Continuity Management, Health and Safety, and Physical Security. Plans, coordinates, and executes risk and resilience activities, ensuring robust policies, standards, procedures, and ongoing threat monitoring. Evaluates emerging risks, supports Duty of Care initiatives, contributes to facility oversight, and provides expert analysis to strengthen organizational resilience.

ERM seeks an experienced Ecotoxicology & Environmental Risk Assessment expert to advise clients in the chemical sector, focusing on plant protection. The role involves providing consultancy services, conducting risk assessments, and staying abreast of EU regulatory developments.

Business Analyst with 4+ years of experience in financial markets, including equities, fixed income, derivatives, and FX. Translates business needs into functional requirements and collaborates with development teams. Strong analytical and communication skills are essential.

Provide technical customer support to Arabic-speaking customers via phone, email, chat, and social media. Handle pre-sales questions, troubleshooting, and general inquiries. Must be a native Arabic speaker with English B2 level and experience in paid campaign management.

This is a build-and-drive sales leadership role for a commercially hungry individual. You will own revenue from first conversation to close, personally carrying a number while designing the sales process, pipeline, and team. You will convert leads, events, and warm relationships into qualified opportunities and signed customers. You will design the sales tooling, CRM hygiene, reporting, and forecasting, and build a sales training program. You will hire, onboard, and coach a high-performing sales team.

Leads the brand's creative vision across all channels and markets. Creates and writes creative ideas for campaigns, social media, and brand activations. Oversees the execution of key campaigns and ensures consistent storytelling. Coaches and supports the creative team.