customer service English-speaking jobs in Santo Tirso

Finance Controls & Optimization Analyst will map, document, and automate processes, ensuring efficiency and compliance. Requires a Bachelor's or Master's degree in a relevant field and 5+ years of experience in financial areas, including knowledge of process improvement methodologies and automation tools.

Industrial Engineer - MTM Specialist will lead the deployment of MTM-UAS methodology across production sites, define MTM standards, and conduct time and motion studies to optimize assembly processes.

The Environmental, Health and Safety (EHS) Administrative Assistant provides administrative and operational support to the EHS department. This role maintains records of site activities regarding legal compliance and TSL compliance. Responsibilities include ensuring accurate submission and updating of data on regulatory platforms, recording and monitoring workplace accidents, and preparing reports on safety, environmental, and social compliance indicators.

IT Business Analyst will provide operational support for the Process Unity platform across 8 entities. Responsibilities include functional administration, incident resolution, performance monitoring, and reporting.

Field Sales Representative needed to build brand presence in Portugal. Responsibilities include visiting tobacconists and retailers, securing agreements, and developing relationships. Requires professional Portuguese and English proficiency, 1+ year of FMCG field sales experience, and a strong drive to succeed.

Organic Social Media Manager for a leading iGaming brand in Lisbon. Develop, plan, and schedule organic content across various platforms. Manage posting calendars, engage with communities, and analyze performance metrics.

Provides administrative, financial, and HR support ensuring smooth operation of internal processes. Supports invoicing, expense control, payments, onboarding, personnel records, and other administrative tasks.

ServiceNow Developer needed for ITSM/ITOM projects. Requires experience with ServiceNow platform modules (ITSM, ITOM, ITBM), development, customization, and integration. Strong JavaScript, HTML, CSS, and AngularJS skills are essential. ServiceNow certifications preferred. Fluent English required.

Lead AI Engineer will design and deploy agentic frameworks, natural language querying (NLQ) capabilities, and prompt/LLM evaluation strategies for Upwork's data platform. Responsibilities include building scalable agentic systems, optimizing natural language query solutions, and collaborating with data engineering and product teams. Proven experience delivering AI-powered data systems, expertise with LLMs and prompt engineering, and proficiency in Python, SQL, and Snowflake are required.

Manager Enterprise Application needed for a leading international real estate company. Requires 10+ years of experience in enterprise application management, including 5+ years in leadership roles. Extensive SAP experience and proven ability to manage multiple applications are essential. Responsibilities include defining application strategy, managing upgrades, and ensuring alignment with business processes.

MV Dispatch Engineer responsible for real-time network monitoring, ensuring service continuity and quality. Provides support for shift coordination and supervision, analyzes network asset maintenance orders, and executes network studies. Requires a Bachelor's or Master's degree in Electrical and Computer Engineering with up to 3 years of experience.

The Leisure and Entertainment Manager leads the animation department at a seaside resort, overseeing social, sports, and entertainment activities for guests.

Project & Operations Manager needed for a remote-first, part-time role (25-50% FTE). Coordinate workflows, support project planning and execution, develop documentation, and ensure quality review of scientific documents. Bachelor's degree in a scientific field and 2-3 years of relevant experience required.

Curricular intern to support operations management in a retail sector project. Responsibilities include monitoring operations, creating reports, supporting stores and call center, and collaborating with technical teams.

The Partnership & Agency Program Manager will develop and manage strategic global partnerships with digital agencies, web development agencies, freelancers, and technology partners. This role focuses on building, scaling, and managing the Agency Partner Program, identifying new collaboration opportunities, and driving mutual growth.

Senior Android Developer to design and develop high-performance Android Automotive applications using Kotlin. Integrate Android apps with AI, voice, and backend services while ensuring compliance with automotive UX, performance, and driver distraction guidelines.

Lead Engineer responsible for technical direction and quality of multiple projects. Provide technical guidance to clients and team, ensuring project success.

Provide remote technical support to automotive workshops across Europe, specializing in vehicle diagnostics and repair.

Supports and improves finance systems across Europe and Asia Pacific businesses. Focuses on reporting, data, automation, and AI opportunities. Works with Finance leadership and stakeholders to create a scalable and efficient finance applications ecosystem.

Supports the European SOX & Compliance team in performing control testing, documenting processes, and ensuring compliance with Sarbanes-Oxley (SOX) requirements. Executes SOX test procedures, documents results, and identifies potential control deviations.