customer service English-speaking jobs in Montemor-o-Novo

Provide German-speaking customer support via phone, email, and chat for a global brand. Assist with product questions, orders, and general inquiries. Collaborate with colleagues to resolve cases and maintain customer records.

Coordinates production planning activities, develops production plans aligned with sales forecasts, and manages customer shipments. Requires a Bachelor's or Master's degree in a relevant field, experience with production processes and Lean Manufacturing, and proficiency in SAP and MS Office.

Provide phone support to French-speaking customers, assisting with product and service inquiries. Handle customer requests within company systems and identify areas for process improvement.

Customer Representative providing support throughout the guest journey, from booking to post-cruise follow-up. Assists with bookings, modifications, cancellations, and special requests. Delivers information about destinations, itineraries, ships, and travel requirements. Resolves customer concerns and maintains accurate records.

Supports the sales team by coordinating route planning, system capabilities, and tools management. Manages dispute resolution, prepares sales reports, and updates databases. Requires experience in customer service, logistics, or sales support, basic knowledge of sales systems, and strong communication and problem-solving skills.

Supports Zone eBusiness Category Lead(s) in developing and implementing the eRetail/eCommerce Content Operationalization strategy. Coordinates the operationalization action plan with Zone Categories, SBUs, and Markets. Creates and distributes performance reports and best practices outlines. Supports Zone Category team and market teams with capability building. Manages and aligns with stakeholders to deploy the Product eContent strategy.

Rental Agent needed for busy airport office. Provide exceptional customer service, manage bookings, and advise on vehicle rentals and add-on products. Requires customer service and sales experience, advanced English, and a driving license.

Processes guest check-ins and check-outs, including room assignments, payments, and resolving disputes. Answers guest calls, messages, and requests. Coordinates with Housekeeping and provides information about the property and local area. Completes daily reports and cashier/closing reports. Follows company safety, security, and appearance policies. Welcomes and assists guests, addressing their service needs. Communicates clearly and professionally. Performs other duties as requested.

Junior Account Manager will onboard and grow customer accounts, guide setup, and manage billing. Experience in a customer-facing SaaS role and automation tools is required.

Lead and drive cybersecurity and IT security engineering initiatives across on-prem and cloud environments. Define, own, and evolve the corporate cybersecurity strategy, spanning cloud and infrastructure security, security operations, vulnerability management, incident response, security awareness, and compliance. Architect, implement, and operate core security capabilities, including Azure security controls, identity and access management, endpoint detection and response, SIEM, logging, monitoring, and alerting. Develop, measure, and report cybersecurity Key Risk Indicators (KRIs) and performance metrics. Serve as primary incident commander during cybersecurity incidents. Ensure IT infrastructure, applications, and cloud platforms are designed and operated with appropriate security controls. Oversee security awareness and phishing-resilience programs. Perform risk assessments, threat modeling, penetration tests, and security testing. Define, implement, and maintain security policies, standards, and procedures aligned with ISO/IEC 27001 and applicable regulatory requirements. Maintain and improve the Information Security Management System (ISMS). Oversee Disaster Recovery and Business Continuity planning. Provide technical leadership and mentorship to system administrators, developers, and product managers. Manage relationships with security vendors and relevant authorities. Stay current on emerging threats, vulnerabilities, and security technologies.

Develop business opportunities, manage strategic accounts, and position Effisus solutions in major construction and refurbishment projects. Work closely with architects, developers, main contractors, engineering consultants, and specialist subcontractors.

Customer Service Representative (Italian or German Speaker) supports the Sales team by managing the order lifecycle, communicating with customers and suppliers, and ensuring on-time delivery.

SOC Analyst needed for a client. Responsibilities include monitoring security events, analyzing alerts, investigating incidents, and collaborating with IT and cybersecurity teams. Experience in security operations, SIEM platforms, and security incident management is required.

Tivoli Kopke Porto Gaia Hotel seeks motivated candidates for spontaneous applications. Successful applicants will demonstrate a professional attitude, leadership ability, and passion for service.

Senior AI Developer to lead and mentor a team exploring and implementing cutting-edge AI solutions. Responsibilities include designing, architecting, and building AI-driven systems, mentoring developers, and staying abreast of emerging AI technologies. Requires 5+ years of development experience with 2+ years focused on AI/LLM applications, strong Python skills, and experience building production AI systems.

Penetration Tester to conduct web, network, cloud, and Active Directory penetration tests. Support incident response, threat hunting, and security improvement initiatives. Minimum 3 years of experience in penetration testing or offensive security roles required.

Lead the global e-commerce strategy for a luxury consumer brand, driving revenue growth and profitability. Develop and execute customer acquisition, retention, and loyalty programs. Oversee digital performance metrics and manage external agencies to maximize ROI.

Forward Deployed Geospatial Engineer - SAR Intelligence will bridge the gap between SAR physics and operational intelligence, ensuring defense and intelligence customers extract maximum tactical value from ICEYE's satellite imagery. Embedded with intelligence analysts and military operators, you will operationalize ICEYE's ISR Suite, configure automated detection workflows, and translate raw SAR data into actionable intelligence.

Lead Product Manager will define product strategy, own strategic workstreams, and shape Zego's product evolution. Responsibilities include defining new product mechanics, revenue models, and leading cross-functional programs. Requires experience leading product strategy, designing experiments, and understanding unit economics.

Experienced MEP Project Managers are needed to oversee design and construction activities for data center projects in Portugal. Responsibilities include managing budgets, schedules, and resources, collaborating with cross-functional teams, ensuring compliance with regulations, and overseeing commissioning and testing of MEP systems.