customer service English-speaking jobs in Montemor-o-Novo

Program Manager, Digital Content & Self-Serve CX, drives digital customer experience across help content, self-service journeys, and community. This role leads improvements using content, AI, and automation to reduce friction and improve customer outcomes.

The Cluster HR Manager oversees HR strategy for Hyatt Regency Lisbon and Sheraton Cascais Resort. Responsibilities include talent acquisition, policy implementation, employee relations, and workforce planning. Requires a degree in HR or Psychology and 3-5 years of relevant experience.

Senior Compliance Assessor selects and implements security and privacy controls on business-critical assets. This role involves defining assessment strategies, executing security testing, modeling threats, and advising on mitigation for identified vulnerabilities.

Senior Financial Analyst role requires analyzing and executing the management control system. Responsibilities include month-end close, reporting, and supporting budgeting. Candidates need 6-8 years of experience in a multinational environment.

Service Delivery Manager needed for a high-profile customer's website. Requires experience in service delivery, technical understanding of web platforms, and customer relationship management. Responsibilities include managing escalations, ensuring service level agreements are met, and collaborating with internal and external teams. Strong communication, leadership, and problem-solving skills are essential.

Research grant available for a PhD student in Physics at the University of Lisbon. Focus involves dynamic thermal simulation, developing numerical models in EnergyPlus, and optimizing building façade and ventilation systems. Requires a Master's degree in Physics or Physics Engineering.

Lead design and execution of sales integration and commercialization strategy across Mastercard use cases following BVNK integration. Define sales operating models, GTM motions, and drive revenue synergies across various segments.

Design and develop VR/AR applications, games, and experiences using Unity or Unreal Engine. Write code in C or C++ and test applications for functionality. Requires a bachelor's degree and 2+ years of VR/AR development experience.

Lead post-sale commercial relationships with enterprise customers, setting strategy for retention and growth. Own net revenue retention, manage executive relationships, and translate customer needs into product direction.

Fund Accountant role for Hedge and Private Equity Fund Finance. Manage fund accounting, financial reporting, subscriptions, redemptions, and capital activity. Requires 6+ years in fund accounting with Alternative investments and CPA/CA equivalent.

Senior Brand Partnership Manager owns global cannabis brand relationships. Responsibilities include managing partner expectations, conducting business reviews, and owning sales reporting. Requires 5+ years in brand/key account management.

DevOps Engineer to manage, configure, and optimize infrastructures and platforms. Implement and maintain CI/CD pipelines, containerized environments, and monitoring tools. Automate operational processes and resolve technical incidents.

Corporate Legal Counsel to support corporate governance, legal compliance, and strategic projects for an iGaming company. Responsibilities include advising on governance, drafting documents, managing filings, and supporting M&A. Requires a qualified lawyer with 3+ years of experience.

The Principal Network Service Engineer ensures the reliability, performance, and continuous improvement of enterprise network services. This role owns the operational integrity of network platforms, acts as a technical escalation point, and drives service improvements.

We seek a Node.js Developer with AWS experience. Requirements include 3 years in Node.js and TypeScript, experience with AWS services (Systems Manager, S3, Lambda, etc.), and RESTful APIs. Excellent English is required.

Mechanical Construction Manager role managing HVAC deliverables, method statements, and risk assessments. Responsibilities include coordinating mechanical installations, managing project procurement, and monitoring site progress. Requires a mechanical-related degree.

Execute day-to-day campaigns across Meta, LinkedIn, and Google. Transform raw data into actionable insights and reports to influence campaign direction. Requires 5+ years in performance marketing with a data-centric, customer-led approach.

Support accurate accounting and reporting of fixed assets and lease operations, ensuring IFRS compliance. Execute procedures for asset and lease transactions, assist with month-end/year-end close, and maintain accurate records.

Own and operate conversational AI systems, optimizing flows across chat and voice. Monitor performance, improve auto-resolution rates, and manage prompt optimization. Collaborate with cross-functional teams to integrate AI tooling and ensure quality assurance.

Quality Manager responsible for developing and coordinating QMS processes and standards, ensuring ISO 9001 compliance and customer requirements. Duties include risk assessment, audits, and supervising production quality. Requires 5-10 years in electrical product quality management.