customer service English-speaking jobs in Montemor-o-Novo

Leads and manages the day-to-day operations of the Customer Service team, ensuring efficient service delivery and client relationship maintenance. Oversees team training, acts as an escalation point for complex issues, and monitors customer interactions to identify areas for improvement. Collaborates with cross-functional teams to meet and exceed customer expectations. Develops and implements best practices for customer service processes and workflows. Analyzes customer service metrics, tracks team performance, and drives initiatives to enhance customer loyalty and satisfaction.

The Key Account Manager will manage sales and promotion of cardiac rhythm management products to key accounts. Responsibilities include implementing sales strategies, increasing market penetration, and achieving sales quotas.

Information Technology Strategy Consultant will partner with C-level executives to define and lead high-impact IT initiatives. Drive IT project portfolios aligned with business strategy, build transformation roadmaps, and ensure project delivery.

Team Lead will scale profitable campaigns across multiple geos and verticals, own significant budgets, and lead a team of mediabuyers. Responsibilities include campaign performance, strategy development, partnership management, team leadership, and process improvement. Requires 4-6+ years in media buying, proven track record managing high-spend campaigns, and experience leading or mentoring a team.

React Engineer will build responsive and accessible user interfaces for web applications. Responsibilities include implementing UI/UX designs, developing code using JavaScript frameworks and libraries, optimizing performance, integrating with APIs, and ensuring accessibility and SEO.

Designs, coordinates, and optimizes donor engagement and retention journeys across the donor lifecycle. Responsible for increasing donor engagement, reducing attrition, and strengthening donor loyalty through strategic communication, journey management, and data-driven optimization. Collaborates with CRM, Data, Content, and Marketing teams to deliver impactful engagement initiatives. Analyzes donor engagement metrics and retention data to evaluate and optimize engagement strategies.

Lead and own software architecture activities for embedded systems targeting SoC/ASIC platforms. Define and maintain software architecture, ensuring scalability, maintainability, and compliance with project constraints. Drive architectural decisions for AUTOSAR-based solutions and ensure alignment with Functional Safety requirements (ISO 26262). Collaborate with hardware, system engineering, and verification teams.

Develop Power Apps, Power Automate workflows, and backend services in .NET/C# to extend the Power Platform. Model and maintain Dataverse structures and support DevOps processes.

Analyze, design, and optimize HR processes such as compensation, performance management, learning & development, and benefits administration. Support system upgrades, enhancements, and integrations. Provide end-user support and troubleshoot issues. Develop and maintain system documentation. Ensure data integrity, security, and compliance.

BrainRocket seeks a Senior Motion Designer specializing in 2D animation to lead visual direction and execution of video projects. Requires 5+ years experience, advanced After Effects and Adobe Creative Suite skills, and a strong portfolio of storytelling-driven motion work.

Recruitment Consultant trainee specializing in BPO industries (Customer Service, Call-Center, Sales & Marketing). Manage the recruitment process from sourcing to placement, acting as a consultant for both candidates and companies.

Maintenance Engineer needed to coordinate and oversee maintenance operations, ensuring equipment reliability and production performance. Responsibilities include designing preventive maintenance plans, overseeing corrective maintenance, collaborating with production teams, and driving continuous improvement initiatives. Requires a BSc/MSc in Mechanical or Electromechanical Engineering, minimum 3 years' experience, and proficiency in SAP PM/MM, Excel, and AutoCAD/Solidworks.

Detects and investigates financial crime risks, liaising with law enforcement and responding to court orders. Conducts fraud investigations, prepares documentation for third-party requests, and generates reports on suspicious activity. Requires fluency in English and Polish, 2+ years of FinCrime experience, and familiarity with investigative methodologies.

As a Business Analyst & Automation Developer, you will analyze HR processes, design and implement low-code applications, and drive the automation of HR workflows. You will translate business requirements into technical specifications and facilitate communication between HR stakeholders and technical teams.

HR Partner fluent in German & English to support HR operations for multiple European countries. Provides HR support to employees and managers, manages onboarding, and ensures data accuracy in HR systems.

Data Engineer (GCP) to design, develop, and maintain scalable data pipelines on Google Cloud Platform. Collaborate with consultants, engineers, and client stakeholders on international projects. Must have solid hands-on experience with GCP, BigQuery, Dataflow, and experience building scalable data pipelines. Fluency in English is required.

Brand Manager to own revenue and growth across direct-to-consumer brands. Manage Meta and Google campaigns, Shopify optimization, and merchandising strategy. Drive conversion, align paid and organic channels, and ensure brand consistency.

Support, report, and coordinate technical tasks for a main partner in a hybrid Lisbon-based role. Requires at least 3 years of experience, AWS Cloud experience, and fluency in English. Experience with SAP modules and scripting is preferred.

The Cloud/DevOps Senior Architect designs and implements scalable, secure cloud solutions. This role involves collaborating with development, operations, and security teams to create a CI/CD pipeline, automate processes, and support a cloud-native architecture.

This is a non-traditional EA role supporting the Founder across operations, logistics, creative execution, and problem-solving. The ideal candidate is fast, curious, resourceful, and driven to get things done.