customer service English-speaking jobs in Montemor-o-Novo

The Product Owner – Data Intelligence Platform is responsible for the vision, roadmap, and maximizing business value from platforms enabling Generative AI, Agentic AI, and Advanced AI/ML capabilities. The role ensures investment in these technologies results in real customer value, responsible scale, and sustainable cost and risk management.

Senior QA Automation Engineer with 5+ years of experience in automation testing using Java, TypeScript, or Python. Proficient in test frameworks (Selenium, Playwright, Cypress, REST-assured) and CI/CD tooling. Solid understanding of security concepts and vulnerability assessment practices.

Digital Infrastructure Engineer needed to implement and administer cybersecurity policies and tools across enterprise infrastructure. Provide Level 2/3 support for INF051 services, including secure web proxies, firewalls, email gateways, and remote access VPNs. Troubleshoot and maintain enterprise edge and security infrastructure services. Contribute to cloud-based security services and SASE architectures.

Provide customer support via social media channels in Dutch and English. Respond to inquiries, complaints, and comments, resolving issues efficiently and professionally.

WonderBrains seeks a Tech Recruiter based in Portugal to source and hire remote senior and technical talent for startups and tech companies globally. Responsibilities include full-cycle recruitment, candidate sourcing, interviewing, and collaborating with hiring managers. Must have proven experience hiring in Portugal, a strong track record recruiting remote tech professionals, and fluency in Ukrainian and English. Portuguese is advantageous.

Senior Finance Manager / Finance Manager to support accounting operations, financial analysis, and reporting. Will work closely with senior management and cross-functional teams, supporting business planning, budgeting, financial control, and project-level analysis. Requires strong financial reporting, forecasting, and modeling skills.

Fluent Dutch (C2) and English speakers with customer service experience sought for a B2C and B2B role. Assist customers via phone, email, chat, and social media.

IT Operations & Governance Engineer supports and strengthens IT operational and governance processes. Responsibilities include patching, vulnerability management, process development, policy management, and knowledge management. The role requires experience in IT Operations, IT Governance, or IT infrastructure, with a focus on compliance reporting, process documentation, and risk management.

Paid Social Manager will lead performance-driven campaigns across Meta, TikTok, Pinterest, and CTV. Responsibilities include developing paid media strategies, managing accounts with monthly spends ranging from $80,000 to $3M, and optimizing campaigns for key performance indicators. Requires 7+ years of paid media experience, 5+ years managing paid social advertising for growing clients, and expertise in developing and optimizing ad copy and short-form video creative.

Banking Deployment Engineer will implement and manage CI/CD pipelines using Jenkins and GitLab. Develop and maintain Unix scripts for automation and utilize XL Deploy and XL Release. Collaborate with development teams to integrate Java and Cobol applications. Troubleshoot deployment issues and ensure compliance with industry standards.

We are seeking a Senior SOC Analyst (L2/L3), Senior SOC Engineer, and Threat Intelligence & Threat Hunter Specialist to join a Global Engineering Center of Excellence. Roles involve security alert triage, SIEM platform management, threat hunting, incident handling, and delivering intelligence reports.

Software Engineer to design, develop, and maintain robust and distributed applications for an e-bike platform using C++ and C#. Experience with open-source RPC frameworks (e.g., gRPC) and distributed systems is required.

Full-Stack Developer with expertise in Node.js, TypeScript, React.js, and AWS Cloud services. Develops backend services, frontend features, REST APIs, and manages databases. Experience with CI/CD pipelines and testing is required.

Senior Service Designer needed to improve the subscription lifecycle experience across a global e-commerce platform. Focus on UX research, service design, and UI design in Figma to enhance customer journeys and support product delivery. Requires experience with service blueprints, customer journey maps, and stakeholder management.

Analyze user behavior, app performance, and product features to drive product decisions and enhance player experiences. Develop dashboards, reports, and alerting systems to monitor key metrics. Present insights to stakeholders and collaborate with analytics developers on tracking implementation.

Manage retail accounts, develop performance improvement plans, and ensure effective pallet recovery. Build relationships with retail stakeholders, drive customer satisfaction, and support new customer onboarding.

As our SEO Content Manager, you will write and optimize iGaming SEO content for the Portugal market, conduct keyword research, and collaborate with the team on content updates and link building campaigns. You will also identify website issues and stay informed on industry trends.

Lead the design and development of high-performance, secure, and scalable frontend solutions using React.js and Next.js. Champion high-quality standards in developing great user interfaces. Drive reliability through unit testing, integration testing, and a TDD approach.

Performance Test Analyst needed for UK-based InsurTech company expanding in Lisbon. Responsibilities include planning and executing performance tests, developing test frameworks, and mentoring teams. Requires 4+ years of experience with performance testing tools (JMeter, LoadRunner), scripting (Java, Python, Shell), and Agile methodologies. Financial Services background is required.

Full Stack Engineer with expertise in .NET and VueJS to design, develop, and maintain web applications. Experience with .NET 6+, Vue 2/3, Web API, CQS, MediaTR, and event-based architectures required.