customer service English-speaking jobs in Montemor-o-Novo

Data Loss Prevention (DLP) Security Analyst will monitor, analyze, and improve DLP processes to protect sensitive information. Responsibilities include testing DLP policies, analyzing security issues, and escalating complex cases. Requires experience in cybersecurity, security operations, or DLP, along with proficiency in English and French.

Key Account Manager will manage Galp/Daloop's digital electric mobility platforms for corporate clients. Responsibilities include onboarding, training, support, and driving customer success. Requires a bachelor's degree and experience in customer success, product management, account management, or digital solutions implementation. Knowledge of Daloop platforms and electric vehicle charging ecosystems is preferred.

ParcelHero seeks an experienced Customer Service Manager to lead a 50-strong remote team, drive service quality, and elevate the customer experience as the company expands internationally. Responsibilities include team leadership, cross-department collaboration, customer feedback management, and service quality monitoring. The ideal candidate has a minimum of 10 years' customer service experience, 7 years in a management role, and proven success in fast-paced, high-volume environments.

Build and maintain AI-powered tools for the operations team using Cursor.ai and n8n. Design, deploy, and integrate AI agents, workflows, and third-party APIs. Full-stack development experience with Node.js, React, PostgreSQL, and cloud deployment platforms is required.

Executive & Personal Assistant providing hybrid support (70% executive/office, 30% personal). Manages expenses, office tasks, appointments, and errands. Requires fluency in Portuguese and English, a valid driver's license, and the ability to work independently.

The Global Social Media Expert develops and implements Nestlé's social media and influencer best practices across brands, supporting various business units and markets. The role involves leading training programs, ensuring platform relevance, and collaborating with global partners. The ideal candidate has over 10 years of experience in digital marketing, strong brand marketing knowledge, and a proven track record of successful project launches.

Lead the end-to-end response to critical production incidents, coordinating stakeholders and driving improvements in operational reliability. Manage the on-call program, communicate during incidents, and facilitate blameless postmortems.

Production Support Engineer / FinOps will monitor spend, identify waste, and implement cost optimization strategies. The role involves stakeholder coordination, knowledge transfer, and automation of monitoring, alerting, and remediation scripts. Experience with DevOps tooling, cloud platforms, and monitoring tools is desired.

Regional Operations Analyst will execute daily operations to drive fleet availability, customer satisfaction, and operational efficiency. Responsibilities include managing end-to-end processes, supporting real estate expansion, ensuring health and safety standards, and developing local partnerships.

Build, operate, and scale enterprise-grade Generative AI platforms. Implement LLM gateways, SDK components, and RAG ingestion pipelines. Develop vector store solutions, Knowledge Graphs, and enterprise adapters.

Payments Operations Associate will provide technical and product support for the finance team. Responsibilities include investigating and resolving payment issues, creating SOPs, analyzing processes, and shaping internal tooling. Must have strong analytical skills, attention to detail, experience in technical support, and understanding of accounting principles. SQL and excellent written communication skills are required.

Full-Stack Developer with 6+ years of experience in TypeScript, modern front-end frameworks (React, Angular, or Vue), and back-end technologies (Node.js, Django, or Spring Boot). Strong problem-solving and analytical skills are required.

Talent Acquisition professional needed to identify and attract IT talent, build relationships, and contribute to company growth. Requires a bachelor's or master's degree, 3+ years of recruitment experience, fluency in English and Portuguese, and a results-oriented mindset.

Manages the full lifecycle of project documents for a hyperscale data center program, ensuring accuracy, traceability, and compliance with internal, client, and regulatory requirements. Administers document management systems and supports project teams in document issuance, tracking, and updates.

Lead and deliver software development and digital transformation projects, ensuring alignment with business objectives. Manage project scope, timelines, budgets, and resources. Coordinate cross-functional teams and stakeholders.

The Head of Governance & Digital Architecture for Grid Technologies will define the strategic roadmap for digital services, establish the architecture roadmap, and oversee the project portfolio. This role leads a team of IT Architecture, Cybersecurity, Data Enablement, and Change Management experts. The successful candidate will ensure alignment with Siemens Energy strategy and global roadmaps.

Health and Safety Manager to lead and mentor a team of HSE Coordinators on large-scale data center projects. Requires NEBOSH or equivalent qualification, 14+ hours certified HSE training, and experience as a Senior HSE Advisor or HSE Manager.

Senior SAP PP Consultant to design and configure SAP PP processes for manufacturing operations. Support MRP, production orders, BOMs, routings, and work centers. Integrate PP processes with MM, SD, WM/EWM, QM, and FI/CO modules.

Cybersecurity GRC Consultant to advise Financial Services clients on IT governance, risk, and compliance. Requires 1-3 years of IT GRC experience, knowledge of ISO/IEC 27001 and NIST CSF, and strong consulting skills.

Technical Business Analyst to join a software development team focused on airport self-service solutions. Responsibilities include gathering and documenting business requirements, supporting solution design, and acting as a liaison between business stakeholders and technical teams. Requires 3+ years of experience in software development or delivery, knowledge of Self-Service/CUSS solutions, and experience with airline and airport systems.