customer service English-speaking jobs in Montemor-o-Novo

GlobalDots seeks a senior Platform Engineer to lead complex platform transformation programs. Responsibilities include assessing platforms, designing architectures, building automation tools, and guiding teams through technical changes. Requires 3+ years of experience in software, platform, infrastructure, or DevOps roles, with expertise in cloud platforms, automation engineering, and AI-assisted engineering.

Pre-Sales Technical Consultant to support complex sales cycles in Workforce Management (WFM) solutions. Build demos, pilots, and PoCs, configure WFM rules, and translate requirements into technical setups.

Provides first-level support for AV/VTC systems, ensuring functionality and operation in meeting rooms and auditoria. Requires 3-5 years of experience managing AV/VTC room systems and troubleshooting.

Provide expert-level technical support for networking services, troubleshooting complex incidents and service requests. Monitor, optimize, and implement network infrastructure improvements. Collaborate with teams to resolve technical challenges and design networking solutions.

Conversation Quality Analysts evaluate AI-generated dialogues for naturalness, helpfulness, and conversational flow. Assess responses, identify areas for improvement, and submit structured evaluations. Strong reading comprehension and an intuitive sense for natural conversation are required.

The Market Insights Specialist consolidates and analyzes market, customer, and business data to identify trends and opportunities. The role translates data into actionable insights and recommendations for cross-functional stakeholders.

Marketing Executive to support day-to-day marketing, outreach, and business support activities. Will assist with social media, webinars, email campaigns, market research, and content creation. Strong English communication skills required.

Experienced customer service agents are needed to provide support via email, chat, and phone for a key campaign. Must be fluent in Dutch and English, have at least 2 years of experience in a virtual customer service role, and be proficient with contact center tools.

Market Insights Specialist supports the Commerce team by analyzing market, customer, and competitor data to identify trends and growth opportunities. The role translates data into actionable insights and recommendations for cross-functional stakeholders.

Junior Aircraft Engineers will participate in a two-year training program in Porto, Portugal. The program includes theoretical and practical training with a Ryanair Engineering mentor, followed by practical experience at an FAO base. Successful completion may lead to a permanent Mechanic position.

Software Engineering Internship at 8x8 in Aveiro. Collaborate with engineers on backend services, APIs, and frontend features. Contribute to infrastructure, automation, and CI/CD workflows. Learn modern software development practices and AI tools. Must be pursuing a degree in Computer Science, Informatics, or a related field.

Plans, implements, and evaluates process improvement initiatives. Leads cross-functional teams, develops metrics, and analyzes data to identify root causes and areas for improvement. Conducts cost-benefit analyses and provides consultation on process re-engineering techniques.

Fullstack Developer will implement new APIs, build front-end applications, and contribute to tech and architecture decisions. Requires a Bachelor's degree in computer science or related field and proven experience as a Fullstack Developer with backend experience in object-oriented programming languages. Experience with Golang, Java, or Kotlin is necessary.

Amazon Product Researcher will conduct market research to identify profitable products for sale. Responsibilities include analyzing market trends, competitor listings, and product viability. Requires strong English skills, analytical skills, and experience with data interpretation and Excel/Google Sheets.

Develop and maintain secure, scalable backend systems for decentralized digital identity solutions using Rust and Java. Collaborate with teams to design, implement, and support APIs and backend services.

Support Specialist to provide first level technical support to Daylight PMS customers via phone and electronic means. Troubleshoot, analyze, and diagnose issues using the Knowledge Base, product documentation, and Lab Testing. Must be fluent in English and German and have experience working within the Hospitality Industry.

Senior Networking Engineer needed for enterprise network management. Requires CCNP certification, 5+ years experience managing Cisco networks, and expertise in Meraki, BGP, OSPF, and MPLS. Must possess strong communication, leadership, and teamwork skills.

Software Test & Automation Engineer to design and implement robust test solutions using Python, C#, and CAPL. Drive test automation and explore Generative-AI techniques for test case generation and defect analysis. Execute tests, analyze results, and debug issues. Participate in software requirement reviews and document test findings.

Develops and implements HR strategies aligned with business goals. Manages employee relations, recruitment, and performance appraisal systems. Oversees training programs and ensures legal compliance.

The Cybersecurity Lead Engineer is responsible for the technical execution and delivery of cybersecurity solutions and services for external customers. Responsibilities include site visits, technology evaluation, security training, and consulting. The role requires a Bachelor's Degree in a computer-related field and one of the following certifications: CCNA Security, CCSP, CISSP, CISM, CISA, CEH, SANS-GICSP, or CHFI.