customer service English-speaking jobs in Montemor-o-Novo

Customer Service Agent will manage customer interactions across digital platforms, responding to inquiries, reviews, and comments. Requires 2+ years of experience in social care, community management, or digital customer service, fluency in English, and the ability to work independently.

Onsite IT support role providing technical assistance to end users. Experience with Microsoft products, iPhone configuration, Intune, and ServiceNow ticketing system required. Must possess strong customer service skills and the ability to troubleshoot hardware and software issues.

Designs and secures cloud (Azure) and core IT environments, translating business requirements into secure architectures. Experience with Microsoft security ecosystem (Entra ID, M365, Intune) and Zero Trust principles required.

Swedish/Norwegian-Speaking Customer Support & Reactivation Specialist provides customer support, manages accounts, and engages with former customers to encourage service reactivation.

The MTS Digital & AI Product Owner defines, builds, and scales AI-powered digital products. The role connects strategy, technology, and customer needs, ensuring effective collaboration across an international team. Responsibilities include driving governance, stakeholder alignment, product strategy and roadmap development, backlog ownership, delivery and execution, value realization and adoption, and continuous improvement.

Senior Backend Developer (.NET) to develop, maintain, and optimize scalable backend solutions using .NET 6+, C#, and DDD/Microservices Architecture.

Lead complex, international projects as a trusted advisor to customers and senior stakeholders. Ensure structured delivery through strong governance, clear communication, and adherence to Amadeus project management standards.

Experienced Marketing Manager needed to lead digital marketing strategies for Serenity, Active, and Pure wellness brands. Responsibilities include managing digital channels, campaigns, PR, and brand consistency. Requires 3+ years of experience and expertise in website, social media, and digital marketing.

Automation specialist needed for a project in Porto (Hybrid) or Lisbon (Hybrid). Requires 3+ years of experience, including 1 year in data preparation. Technical skills include SQL, Excel, data preparation tools, SharePoint Online, Power Apps, Power Automate, and Atlassian tools. Fluent English required.

German-speaking Video Content Analyst needed to review and moderate user-submitted advertisements for a global streaming platform in Lisbon. Must ensure compliance with legal, cultural, and platform guidelines.

Lead R&D in GenAI and Agentic AI, designing and prototyping solutions for financial crime detection. Drive production excellence by partnering with Engineering and Product leadership to integrate AI components into core product features. Establish evaluation frameworks for LLM and agentic AI systems. Conduct advanced exploratory analysis to uncover insights for product development. Mentor junior data scientists.

Provide technical support to suppliers via phone and email, resolving invoice queries and escalating complex issues. Manage supplier invoices within the internal system.

As a Business Analyst, you will drive the global Cost Value Engineering (CVE) function by shaping operating models, accelerating digital transformation, and influencing stakeholders. You will lead cross-functional initiatives, design processes, and foster a strong CVE community.

Rental Sales Agent will handle reservations, process rental agreements, and maximize sales opportunities by offering optional products and services. Must have proven sales experience and strong customer service skills.

Business Controller needed for new production plant in Viana, Portugal. Evaluates, updates, and manages cost management systems. Collaborates with Product Line Manager to achieve financial targets and participate in cost reduction programs. Ensures accurate and timely financial data for management decision-making. Provides business trend analysis and supports inventory valuation. Acts as a liaison between finance, logistics, commercial, and IT departments. Requires a degree in Accounting, Economics, Management, or related field, knowledge of accounting principles, costing, and budgeting, and experience in a similar role for over two years. Fluency in English and Portuguese is required.

Administers and maintains enterprise database environments including Oracle, SQL Server, PostgreSQL, MySQL, and Cassandra. Manages database instances in high-availability setups and implements replication and disaster recovery solutions. Provides support and troubleshooting for production environments.

Senior backend engineer with 4+ years experience, 1-2+ years in production Rust, to design, implement, and maintain high-performance backend services.

Product Reliability & Test Engineer will manage and execute reliability and validation testing activities during product development. Responsibilities include analyzing requirements, planning and managing environmental simulation testing, and ensuring product reliability and quality throughout the lifecycle.

Provide customer support via phone and email for a leading international car rental service. Manage bookings, modifications, cancellations, and billing inquiries.

Provide customer support via phone, answering inquiries and resolving issues. Must be fluent in Romanian and English. Previous customer service experience is beneficial.