customer service English-speaking jobs in Montemor-o-Novo

Customer Operations Specialist to join an international organization focused on operational excellence and customer experience. Coordinate between internal teams and external partners, monitor performance, and identify process improvement opportunities.

Leads cross-functional project teams to deliver project objectives within scope, budget, timeline, and quality. Manages medium- to high-complexity engineering and CapEx projects with significant business impact. Coordinates engineering, procurement, construction, commissioning, qualification, and validation activities. Ensures compliance with GMP, HSE, company policies, and regulatory requirements.

Manages the full employee lifecycle, including onboarding, payroll, benefits, and offboarding. Ensures compliance with labor law and HR policies. Analyzes HR metrics and provides guidance to employees and managers on HR matters.

Senior Full Stack/Frontend Engineer needed with 5+ years of experience. Expert in TypeScript, React.js, and Next.js. Strong understanding of GraphQL APIs, web performance optimization, and version control. Experience with Java, Spring Boot, and secure web applications is a plus.

The Service Planner schedules Schneider Field Service Engineers (FSEs) and external service partners to fulfill customer service requirements. Responsibilities include optimizing FSE schedules, managing external partner services, and ensuring customer database accuracy. The role requires a technical qualification related to UPS/HVAC or similar, 3-5 years of experience, and fluency in Spanish and intermediate English.

Junior RGM Analyst will collaborate with Sales, Product, and Marketing to drive revenue optimization initiatives. Responsibilities include analyzing sales, pricing, and margin data, assisting with revenue budgeting and forecasting, and generating reports.

Leads the definition, implementation, and assessment of functional safety activities for automotive systems, ensuring compliance with ISO 26262. Collaborates with cross-functional teams to develop safe, reliable, and innovative automotive solutions.

Develop creative concepts and commercial proposals for branded content, events, and brand activation projects. Manage the full sales cycle, from prospecting to closing. Present and defend ideas to marketing directors and agencies.

Robotic Process Automation Support Engineer needed with 3+ years of UiPath experience in production support. Must have experience with incident analysis, root cause identification, and resolution of technical issues. Knowledge of C# and/or VB.Net is preferred. Fluent in French and English required.

Application Support Engineers (Junior, Mid-Level, Senior) will support business-critical applications in the financial services sector. Responsibilities include managing incidents, developing application knowledge, monitoring systems, and participating in change management.

Process Quality Engineer to lead and coordinate issue resolution using 8D methodology. Analyze quality data, collaborate with cross-functional teams, and develop action plans for process and product improvement.

Develop and execute channel strategies for Modern Trade customers, ensuring alignment with business objectives. Collaborate with cross-functional teams to create customer plans, negotiate commercial opportunities, and manage customer relationships. Analyze sales performance, identify growth opportunities, and recommend actions to improve profitability.

Become an Independent Travel Consultant with iCliGo. Manage client travel bookings, create personalized packages, and promote your business. Strong communication and customer service skills are required. Training provided.

Associate Business Analyst will work within the GBS Service Excellence & Performance Team to identify process improvement opportunities, define business requirements, and support transformation initiatives. Responsibilities include business analysis, requirements gathering, data analysis, and stakeholder engagement. Experience with AI, data analysis, and process improvement methodologies is required.

Leads and manages a team responsible for Accounts Payable operations, ensuring cost-effective service delivery and adherence to SLAs. Coordinates invoice booking, supplier queries, and payments, liaising with Treasury, Procurement, and Internal Control. Manages team performance, develops corrective plans, and promotes collaboration with stakeholders. Requires 6-8 years of experience in the area, with team management experience preferred. Proficiency in English is essential, additional languages valued.

Develop and implement RPA robots, integrate GenAI solutions, and improve software development practices. Requires 3+ years of RPA experience (BluePrism, Automation Anywhere, or UiPath), AI project involvement, and proficiency in C# .NET, Python, Angular, Java, or NoSQL.

Strategic Business Developer will identify and win new clients, building relationships across market segments and selling Marsh's insurance broking, risk solutions, employee benefits, and consulting services. This quota-bearing role requires a proactive approach, strong business acumen, and collaboration to deliver integrated solutions.

Content Production Lead will build and manage a team of 20+ across instructional design, design, and QA. This role focuses on developing scalable content production pipelines, driving team effectiveness, and delivering measurable business outcomes.

Senior Agent responsible for managing end-to-end invoice workflows for vehicle maintenance and repair operations. Ensures accuracy, compliance, and timely processing. Collaborates with accounting, procurement, and fleet management teams. Native French speaker with fluent English proficiency required.

Solution Architect needed to translate business needs into technical solutions. Design, document, and specify APIs and integrations. Collaborate with stakeholders and ensure alignment with architecture standards.