4708 customer service English-speaking jobs in Portugal

products to enhance performance of the job area.Surveys – maintains Support Center surveys to ensure customer ... Through data driven decision-making, identifies opportunities to continually enhance service delivery ... Join us on our journey to #ForeverCaring as an HR Service Management Lead you’ll do the same.Responsibilities ... GBS Induction and Operational License training.Continuous Process Improvement – Uses data from all Service ... to ensure effective root cause analysis, solutioning and facilitating proper communication amongst service

be resolved to relevant Senior Tax Service Delivery Manager, Product Owner, Product Manager or Head ... key issues that are not prioritized within the teams to head of Shared Services and the ES-CPH Tax Service ... satisfaction.Authority:•  Authority to carry out operations and customer assignments in the field of ... .•  Secure and support the implementation of new tax products and services so as to ensure high customer ... expertise within current procedures and instructions.•  Escalate customer requests and errors that cannot

Besides the process and technology mix, the team also secures the service directly to the customer through ... their Service Delivery Management team.MISSIONSAs part of the GBSO team, the Cloud Service Owner ensures ... skills with the ability to explain complex concepts in simpler language• Strong problem-solving skills • Customer ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Delivery team to report towards the CSP MPI clients on the quality of service (KPIs, OLA, …)Governs

Besides the process and technology mix, the team also secures the service directly to the customer through ... their Service Delivery Management team.MISSIONSAs part of the GBSO team, the Cloud Service Owner ensures ... skills with the ability to explain complex concepts in simpler language• Strong problem-solving skills • Customer ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Delivery team to report towards the CSP MPI clients on the quality of service (KPIs, OLA, …)Governs

strategy.Lead initiatives that drive service maturity levels and elevate customer experience.Implement ... portfolio roadmap, maturity path, and customer priorities.Employ analytics and data-driven methodologies ... transformation.Strong analytical skills, with experience using methods like Net Promoter Scores for customer ... service evolution. ... Director IT Service Strategy & Digital Service Transformation to ensure a cohesive digital service transformation

Main Responsibilities: Manage incidents according to Service Delivery GITSDE / ITIL Standard; Monitor ... and validate changes onto production; Identify recurring Issues and service Request and define action ... environments and KPIs, suggest changes, improvements so as to continuously improve global level of service

As a Bar and Restaurant Supervisor or Manager, we expect leadership, communication, customer service, ... service. • Create and manage the schedule of the service and logistics department, optimising staff ... Requirements: • Minimum of 4 years of hospitality management experience. • Previous and proven customer ... Responsibilities: • Hire, train, and supervise restaurant employees, ensuring they provide exceptional customer ... correctly. • Coordinate daily with the front and back of house teams to ensure smooth operations. • Handle customer

TAM’s work customer problems, help optimize customer networks, provide training, and also work joint ... great customer experience in all team interactions. ... which an Armed Forces service medal was awarded pursuant to Executive Order 12985. ... We hire industry veterans - people with tried and true experience in the area of network-based service ... The TAM provides select account premium support for those that purchase the TAM service, and the key

Service-oriented and customer-centric mindset. Great level of autonomy. ... Operate a small (so far tiny) SOC service during Western European business hours. ... Participate in customer meetings - both pre-sales and post-sales. ... Facilitate deployments of our enterprise IAM solution in customer environments. ... AWS Cloud Engineer to join our team and work together with our other team members on our enterprise customer

Passion for ensuring excellent customer service. ... About us: Since our founding in 1998, excellent customer service is our passion - in 2020 we went one ... Since then, 50,000 team members are providing customer service at its best in more than 50 languages ... Ensure consistent performance according to the relevant service level metrics.

Project Managers (SPM), Technical Support, Field Service Engineers and Customer Service Avocate.Basic ... Works with the SE, Customer, and Internal Ciena Groups to resolve any design or product related issues ... Typically off hour support (Weekend and nights).Collaboration with stakeholdersParticipates on Customer ... into a Solution Design for New-Build, reconfiguration and Network Upgrade Projects.Gathers and Analyse Customer ... directly with various cross-functional groups to resolve issues and establish best practicesExcellent Customer

the chaotic world of customer service. ... Join us at Zendesk and together we will shape the future of customer service. Apply now! ... Job Description Sales Enablement Manager At Zendesk, we are champions of customer service, and we are ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... We advocate for digital first customer experiences—and we stick with it in our workplace.

in line with customer expectations Analyze structural issues and collaborate with Service Owner to fix ... requirements/specificities and future needs of company and customer Perfil ideal Education and Experience ... Management to develop knowledge of the team Learn and share best practices in the team Stay updated about customer ... Business Services Sobre o nosso cliente Our client is a Multinational Company, with Global Business Service ... to act as problem solver Deliver operational servicesMonitor KPIs and OPIs to ensure delivery of service

Assist with loss prevention efforts by providing proactive customer service. ... Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with ... With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences ... Build the bond between consumer and brand by providing superior service and adapting brand stories to ... develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service

service and setting realistic expectations for the partnership. ... Founded by the former MD of Foodpanda Singapore, the largest food delivery service in Singapore, and ... Built on a SaaS model, we currently service over 400 different brands from Malaysia, Singapore, Indonesia ... We’re looking for a customer advocate, someone who understands product onboarding with customers, loves ... minimizing last-minute cancellations, upselling customers more effectively, and providing more personalized service

You will be responsible to manage the day-to-day tasks of the Customer Success Team. ... Job Description We are seeking a Customer Success | Area Manager to be part of our Cloudscreens business ... Customer Success Skills Assist sales teams in configuring demos and Proof of Concepts (PoCs); Facilitate ... Key Responsibilities and Objectives Develop and manage customer satisfaction, relationships and communications ... daily team tasks time track and suggest optimizations; Validate content tasks on detail, coherence and customer

Gather and analyse customer feedback to inform product decisions and improvements. ... Collaborate with marketing, sales, and customer support teams to ensure successful product launches and ... You have worked in a B2B SaaS environment and have created engaging and thoughtful customer experiences ... You spend time speaking to your customers and finding various ways to gather customer insights to build ... Define and prioritise product features and requirements based on customer needs, market trends, and business

minimize last-minute cancellations, upsell customers more effectively and provide more personalized service ... Founded by the former MD of Foodpanda Singapore, the largest food delivery service in Singapore, and ... Built on a SaaS model, we currently service over 400 different brands from Malaysia, Singapore, Indonesia ... We’re looking for a customer advocate, someone who understands product onboarding with customers, someone ... service and setting realistic expectations for the partnership Executing restaurant requests for changes

Ownership of Customer Success Programs, such as Customer Advisory Boards and industry-specific user communities ... alignment between customer needs and company objectives. ... Lead and mentor senior leaders within the customer success organization. ... Drive continuous improvement efforts across the customer success function. ... What you offer Extensive leadership experience in customer success or account management.

a collaborative and customer-focused culture. ... Description: BRAINR is looking for a talented Head of Customer Solutions. ... Team Management and Development: Build, lead, and mentor a high-performing customer solutions team; promote