6835 customer service English-speaking jobs in Portugal

Respond to customer queries and service requests in a timely and professional manner. ... Maintain high service quality and operational efficiency across all customer interactions. ... service or technical support experience. ... Contribute to a consistent customer experience in a fast-paced technical support environment. ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service

At least 7 years of experience in UX strategy , service design , or product design (web & digital ecosystems ... Solid understanding of market dynamics, customer segments, and competitive landscapes. ... What You'll Be Doing Define and evolve the UX strategy across core customer journeys, guiding research ... Translate business goals, market dynamics, and customer insights into clear roadmaps and frameworks. ... Together, we drive innovation and customer success, while caring for our people and empowering them to

Ensure delivery of secure, reliable, and high quality software & services aligned with customer needs ... Manage external service providers where needed—including contracts, coordination, and cost validation

service skills; Eagerness to help and provide service to users; Stress-resilient, capable of handling ... customer queries calmly; An enthusiastic attitude towards learning new technologies and methodologies ... and problem-solving skills; Good time management and prioritisation skills; Strong communication and customer ... cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer ... identify and propose improvements to support processes and operational efficiency; Act as a reliable and customer-focused

The aim of the service is to ensure efficient and qualified operation. ... taking improvement measures based on KPI's and other findings (prepare, analyse, forecast and plan) Service ... order to succeed, you'll need Strong experience as a support engineer Experience managing levels of service

and Quality Assurance +5 years of experience leading QA teams, testing services or service management ... Role QA Service Manager Location Lisbon, Hybrid Required Skills +8 years of experience in Software Testing

At Hiire, we are supporting a leading global mobility company in the search for an experienced IAM Service ... Coordinate cross-functional operations and development teams to ensure reliable service delivery.

developmentMotivation to learn and grow within the ServiceNow ecosystem Strong analytical and problem-solving mindset Customer-oriented ... You'll be contributing to the implementation and evolution of multiple ServiceNow modules, including: IT Service ... business operations across multiple domains, including IT operations, logistics, asset management, service

We are supporting an international enterprise organization in the search for an Open AI Service Owner ... Previous experience in product ownership, platform ownership or service management environments , alongside

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... Your role in our team: As a Service Sales Specilaist, your primary responsibility will be to excel in

5+ years of experience in IT Service Delivery or Service Management roles. ... We are looking for a Service Delivery Manager for this project! ... Solid understanding of service quality frameworks, compliance, and security requirements. ... Responsibilities: Own and manage the end-to-end service delivery for Modern Device services, including ... Coordinate and control vendors and third parties to ensure service quality and delivery consistency.

AtlasEdge is scaling fast, powered by customer demand, backed by major investors and united by a culture ... Communication & Documentation Support consistent customer communications for incidents and planned activities ... JOB PURPOSE The Service Assurance Specialist – Service Operations is responsible for protecting service ... EXPERIENCE Initial experience in Service Operations, NOC/SOC, Service Desk, Service Assurance or similar ... Service Operations Director.

Monitor and improve OLAs, SLAs, and KPIs to maintain high service quality. ... Lead and mentor the Operations Management Team (TTS) to optimize service efficiency. ... Strong expertise in ITIL frameworks, service management, and IT operations strategy . ... empowers people & organizations by matching great talents to great projects, is looking for the next Service ... a great match if you have: Availability to travel for the first 2 months. 5+ years of experience in Service

Must Have: Service‐management experience (SLA, ticketing). Customer‐oriented mindset. ... Support the broader Secure GPT team in delivering exceptional customer service to internal stakeholders ... Service Engineer Expert Job Description Context: Ops for Secure GPT ensures the smooth and effective ... Drive service issues and incidents to resolution and communicate updates to stakeholders. ... Deliverables: Monitor the Secure GPT service, identify issues, and ensure swift resolution.

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success ... AI‐powered contact center and communications solutions are designed to help mid‐market businesses simplify service

Our AI Workers resolve refunds, billing enquiries, complaints, claims, bookings, and service requests ... on experience, scope, and impact About Noxus Noxus builds AI Workers that execute real work inside customer

Our AI Workers resolve refunds, billing enquiries, complaints, claims, bookings, and service requests ... on experience, scope, and impact About Noxus Noxus builds AI Workers that execute real work inside customer

. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring ... service. · Good leadership and training abilities. ... communication skills. · Strong organizational and time management skills. · The ability to provide exceptional customer

The Sourcing Specialist manages the sourcing process from vendor identification to onboarding, ensuring operational needs are met while optimizing price and quality. Responsibilities include supplier relationship management, contract negotiation, and resolving operational, purchasing, or quality issues. The role requires strong analytical, problem-solving, and communication skills, as well as proficiency in sourcing and procurement tools.