25 customer service English-speaking jobs in Coimbra

The Director, Customer Service is accountable for executing global Customer Service operations across ... Customer Service Organization Leadership Lead the global Customer Service organization through a two‐tier ... Apply for Director, Customer Service at ANOVA in Coimbra, P06, PT. ... Join us as the Director, Customer Service, and own the reactive half of Anova's post-sale customer experience ... Automation & AI-Driven Service Transformation Champion and lead the transformation of Customer Service

About the Role We are recruiting for a Night Shift Operations Customer Expert to join a global support

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching ... service, or administrative experience is helpful but not required Position Highlights Remote work ... researching information online, and managing important details while providing timely and professional service ... client and booking documentation Follow up when additional information is required Communicate with service ... multiple client requests Strong problem-solving and follow-up skills Previous booking, hospitality, customer

This role is well suited for someone who enjoys customer service, organization, research, and helping ... professional client support Qualifications Excellent communication and interpersonal skills Strong customer-service ... learn new digital platforms and systems Reliable, professional, and responsive Previous hospitality, customer ... service, reservations, or related experience is helpful but not required Position Highlights Fully ... documentation Follow up on outstanding information and upcoming arrangements Coordinate with hospitality and service

service or technical support experience is an advantage Strong communication and problem-solving skills ... We are looking for English-Speaking AI Customer Support Agents to join an international team in Lisbon ... The Role As an AI Customer Support Agent, you will assist users with questions related to AI-powered ... they have a genuine interest in and passion for Artificial Intelligence and new technologies Previous customer ... technical issues Guiding customers on how to use products, features and services effectively Identifying customer

Strong problem-solving skills and a customer-oriented mindset. ... Prior experience in technical support or customer operations is a plus. ... Maintain high standards of customer satisfaction in a fast-paced environment. ... Deliver fast, empathetic, and high-quality customer resolution meeting key performance metrics. ... We are looking for an Operations Customer Expert to support users of a world-leading generative AI platform

We're a small, technical team of about 50 people, growing our Service organization to keep pace with ... Customer & partner training You train customers and partners on working with Stratio Hardware solutions

relationships through excellent service. ... Manager of the Electrification Distribution, you will use your experience and drive to build enduring customer ... would be desirable Knowledge of SAP and Salesforce is a plus A proven ability to develop and manage customer ... knowledge of customers' needs and ABB's solutions to determine effective solutions for customers Monitoring customer

profiles/account details Provide monthly travel reports to track cost and compliance Internal and External Customer ... Service: Receive, research and resolve a variety of routine internal and external inquiries concerning ... procedures Attention to detail and accuracy Organizational and time management skills Professionalism Service-oriented

Partner with Cross-Functional Teams: Align with Engineering, Design, Product Service Delivery, and the ... teams, adapts to changing circumstances, and supports planning processes to prioritize high-value, customer-focused

Familiarity with developer portals, golden paths, service catalogs, or self-service platform patterns ... Partner with platform engineering teams to design resilient self-service capabilities. ... Define, measure, and maintain SLIs, SLOs, and error budgets to support service reliability goals. ... Understanding of UCaa S and CCaa S platforms, especially voice and communication service flows. ... software engineering, platform, and Dev Ops teams to design, monitor, automate, and continuously enhance service

Experience with ITSM platforms (e.g., Service Now) for incident management, change control, and service-level ... Definition of monitoring, observability, alerting, diagnostic, and service improvement strategies to ... Demonstrated experience with Windows Server and Linux server administration, including service management

Provide technical and commercial expertise during customer negotiations, product demonstrations, and ... Collaborate with key internal stakeholders to maximize market share and ensure customer needs are fully

Strong problem-solving and analytical skills with the ability to connect technical results to customer ... prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer ... Define appropriate metrics and benchmarks that connect model and agent performance to customer and business ... Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer ... Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer

Familiarity with PagerDuty, Atlassian Suite, and Service Now.

methodologies.Experience leading teams across different stages of their lifecycle.Ability to manage customer

Ensure that our services are integrated effectively into production products and customer experiences ... Partner with Product, AI/ML, Data, and business stakeholders to translate product strategy and customer ... of software engineers responsible for building the services and capabilities that transform product, customer ... problem-solving and decision-making skills with the ability to balance technical quality, delivery speed, customer

mindset The following experiences will be advantageous: International tax experience W orking in a shared service

- Familiarity with PagerDuty, Atlassian Suite, and Service Now.

This product has the potential for commercial distribution to hundreds of mobile operators and service