109 customer service English-speaking jobs in Coimbra

Customer Service SpecialistOM Digital Solutions is looking for a person for the Customer Service Specialist ... Customer focus. Accuracy and precision. Result-oriented. Ability to work under stress/pressure. ... Then let’s get in touch: What you’ll do: Provide pre-sale; post-sale support and service support for ... Management of telephone communication to support customer needs and requests. Online store support. ... Perform other administrative activities related to the provision of technical and service support for

service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claire' ... Service Sound understanding of mathematics and strong reading comprehension skills Ability to stand ... achievement of retail store targets by driving sales Delivering sales through friendly and efficient customer ... written communication and organizational skills Basic computer skills Understands the importance of Customer

service and proven experience of providing high levels of customer service Clear and concise verbal ... , as directed by the IT Customer Service Team Lead – this will include daily/weekly reporting on metrics ... They will have proven customer service skills as well as the technical skills which will aid in the development ... Your key responsibilities will be: Provide high quality customer focused internal IT support for BCA ... to customers and try to minimise ticket escalations Using judgement, escalate key issues to the IT Customer

Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents

Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents

Maintain a positive and professional attitude while providing exceptional customer service. ... Previous experience in customer service or technical support is desirable but not mandatory for entry-level ... Patience, empathy, and a customer-first mindset to ensure customer satisfaction. ... Focus on resolving critical issues that negatively impact the customer experience, particularly those ... Log all customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system

Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... Experience in cloud service development is a plus. ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

of customer environments, including customer service management, managed services operations and consistent ... BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service ... and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service ... level agreements with customer deployments around the globe Deliver quality managed services in a consistent ... distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer

Identify and suggest any opportunities to provide a better service. ... Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) ... Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented ... Act as an internal customer advocate keeping them updated in a timely manner. ... This is an opportunity for a Linux Engineer/Administrator with a passion for Linux and Customer Success

You will follow standard operating procedures, work as a team player with a customer service mindset, ... Job Description At Accenture you will provide daily IT support, resolve service requests and incidents

Troubleshoot and resolve issues with a customer-first approach. ... We’re remote native with teams in Portugal and the US, supporting a diverse global customer base ranging ... platform for running your entire product operating model—including strategic portfolio management, customer-centric

Troubleshoot and resolve issues with a customer-first approach. ... We’re remote native with teams in Portugal and the US, supporting a diverse global customer base ranging ... platform for running your entire product operating model—including strategic portfolio management, customer-centric

You’re also ready to travel abroad a few times a year to support PDC implementations at ABB customer ... , QA) to ensure the quality and stability of the PDC service. ... This position reports to the IS Service Owner – Document Management Systems. ... This position reports to IS Service Owner-Document and Template Your role and responsibilities In this ... You will collaborate with the Service Owner, Application Manager, and other PDC teams (Development, Operations

its adoption, ensuring customer satisfaction, and contributing to its overall success. ... A key focus is on automating and streamlining operations to ensure a stable, high-quality service. ... You are eager to learn multiple IT / OT technologies to embrace this new service and technology. ... In this role you are part of the Global IT Corporate Design and Development team and report to the Service ... Their core responsibilities include effective communication, service management, scripting, configuration

Communication skills and team spirit: Effective communication is essential, both in customer service ... If you have: A strong sales orientation and genuine customer focus: Our top priority is the customer. ... We seek candidates with sales skills who also listen and understand customer needs. ... Availability for rotating schedules: Our business is dynamic, and customer flow can vary. ... This experience helps you better understand sales dynamics, customer expectations, and daily challenges

provide and implement data products for Business Intelligence, Advanced data Analytics, Reporting self service ... quality objectives Lead technical development liaising with IT (including subcontractors) Manage the in-service ... foundation business architecture and Vision Set-Up the Project Governance, including the Projects/Product Service

Writing newsletters/customer communications.

NICE TO HAVES Previous experience in customer service or technical support is a plus; Salesforce Cloud ... communication skills; Ability to work independently and collaboratively in a team; Patience, empathy, and a customer-first

SRE ensures that enterprise services have reliability and uptime appropriate to defined service levels

and implementing optimizations Working with various data sources (SAP ECC, S/4 HANA, Machine Data, Customer ... HANA Native Data Modeling SLT, SDA, SDI [optional] Business Reporting Secondary Skills Application Service