226 customer service English-speaking jobs in Coimbra

service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claire' ... Service Sound understanding of mathematics and strong reading comprehension skills Ability to stand ... achievement of retail store targets by driving sales Delivering sales through friendly and efficient customer ... written communication and organizational skills Basic computer skills Understands the importance of Customer

Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents

Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents

Frontline platform; Work closely with our Customer Success Managers to ensure smooth project rollouts ... on the customer side; Create interfaces to backend systems of our enterprise-grade customers using Java ... :) What you will do Take ownership of software development for customer-specific projects on the TeamViewer ... and SpringBoot, e.g., REST Services, databases, SAP, etc.; Develop client workflows and make customer-specific ... consulting for our customers; Support user acceptance and system integration tests; Execute rollout at customer

Experience in contact center or customer-facing roles. ... Assess customer needs, urgency, and preferences quickly and effectively. ... Ensure compliance with company and customer policies, maintaining global standards. ... Assist customers with self-service options on the platform or app. ... Respond in a timely manner, adhering to service level agreements (SLAs).

This role will collaborate with Service Owners to enhance user satisfaction and service quality. ... Assist in planning, testing, and implementing service changes. ... Key Responsibilities: Manage service requests for xECM and M-Files. ... Ensure business continuity and support Service Owners with reporting and analysis. ... Job Description: We are looking for a Service Operation Expert to ensure the smooth operation and

Maintain a positive and professional attitude while providing exceptional customer service. ... Previous experience in customer service or technical support is desirable but not mandatory for entry-level ... Patience, empathy, and a customer-first mindset to ensure customer satisfaction. ... Focus on resolving critical issues that negatively impact the customer experience, particularly those ... Log all customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system

of customer environments, including customer service management, managed services operations and consistent ... BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service ... and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service ... level agreements with customer deployments around the globe Deliver quality managed services in a consistent ... distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer

Strong customer-oriented attitude focused on Customer Expectations & Needs understanding. ... delivery, service level management, solution performance, product/service planning, component integration ... Monitor and track system performance against negotiated service-level agreements. ... As a Service Delivery Manager, you are accountable for the End to End Services and associated Contracts ... Manage the definition of Service Level Agreements (SLAs), Operational Level Agreements (OLAs) contracts

Job Opportunity: Salesforce Experience Cloud Specialist - Elevate Our Customer Engagement Why This Role ... Is Exciting: Customer-Centric Impact: Play a key role in designing and implementing Salesforce Experience ... Influence: Your expertise will drive the creation of seamless, user-friendly portals that enhance customer ... Partner with product managers, marketing teams, and developers to create engaging, high-performance customer ... Should Join Us: High-Visibility Project: Contribute to a high-profile initiative that will redefine our customer

You will follow standard operating procedures, work as a team player with a customer service mindset, ... Job Description At Accenture you will provide daily IT support, resolve service requests and incidents

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Agreements as well as Customer Satisfaction surveys. ... Billing, collection activities and resolution of customer disputesare performed timely and accurately ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for

You will manage the interface between the customer and engineering teams, customer service, delivery, ... Essential criteria: A minimum of four years of customer-facing experience (e.g., field applications ... This role involves managing both new and existing customer relationships, identifying new business opportunities

its adoption, ensuring customer satisfaction, and contributing to its overall success. ... A key focus is on automating and streamlining operations to ensure a stable, high-quality service. ... You are eager to learn multiple IT / OT technologies to embrace this new service and technology. ... In this role you are part of the Global IT Corporate Design and Development team and report to the Service ... Their core responsibilities include effective communication, service management, scripting, configuration

Customer-oriented mindset and strong analytical problem-solving abilities. ... Demand Management Service will play a pivotal role in standardizing service management processes, implementing ... a new operating model, and driving efficiency in IT service delivery. ... We are looking for a Specialist in IT Requirement & Demand Management Service who is willing to relocate ... Service Description: As part of a digital transformation journey, the Specialist in IT Requirement &

collaborate with business champions and process owners to continuously improve system usability and customer ... You will cooperate with Service Owner to ensure quality and stability of PowerApps Services. ... This position reports to IS Service Owner-Document and Template Your role and responsibilities In this ... Supports validation and prioritization of incoming business demand in collaboration with the relevant IS Service

Service or Technical as Voice Support Experience handling complaints; driven to deliver an excellent ... customer experience through resolutions and adherence to response times Experience working and managing ... SLAs, able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer ... Minimum Requirements Graduate in any stream Required Work Experience Minimum of 1 years’ experience in Customer

Meeting and surpassing our customer requirements. ... security programme for Europe; interfacing and resourcing the programme with the Group Shared CISO Service ... responsibilities include: Participate in the evolvement of Group Chief Information Security Office Shared Service ... the Group’s Information Security Management System (ISMS), supporting each individual business unit’s Customer ... contributor to group information security policies, standards and guidelines that enable business and customer

service and communication skills; Data Quality Passion: Strong enthusiasm for data and its quality; ... Ensure our Customer, Vendor, and Accounting master data, including analytical objects and materials, ... Experience (preferred); Microsoft Office Proficiency: Advanced skills; Interpersonal Skills: Excellent customer

SRE ensures that enterprise services have reliability and uptime appropriate to defined service levels