118 customer service English-speaking jobs in Coimbra

Customer Success team as aCustomer Service Representative at Anova. ... Our service is local. ... Proactively alerts to Issues and proposes Innovative solutions to address them Provide product and service ... needs that lead to customer success Always attempt first time resolution on customer requests Follow ... projects Takes ownership, resolve and follow up customer requests within agreed SLA’s Identify bugs

service to internal and external customers as well as interacting with internal teams and advocating ... Triage, prioritize, escalate (as needed), and resolve customer tickets . ... Collaborate with product managers and/or engineers to answer customer questions. ... We strive to deliver the highest quality support to our growing customer base and ensure that our users ... As a Technical Support Specialist, you will be responsible for providing quality and efficient customer

Our unwavering commitment to customer satisfaction drives us to provide exceptional service of personalized ... and a proactive approach to problem-solving Client-focused with a commitment to delivering excellent service

Operational Support Address incidents and service requests, ensuring timely resolution. ... ServiceNow platform, supporting daily operations, and driving strategic initiatives, especially in service

Our mission is to elevate the customer service experience through our innovative cloud-based AI and big ... of our service platforms. ... engineers, product managers, and business stakeholders, to deliver a high-performance, reliable, scalable service ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

Engineer 100% Remote – Western Europe/Portugal/UK 12+ Month Long-Term Contract DevOps Team Service ... Description of Services and Milestones The Service Reliability Engineer (SRE) consultant will provide ... Service Level Agreements (SLAs): Identify and establish SLAs based on current ITSM practices across

service Good problem-solving and analytical thinking skills Excellent written and verbal communication ... Since 1984, Advantage 360 has been a global leader in delivering innovative billing, customer care, and ... , our solutions are built on decades of experience and a commitment to technological excellence and customer ... dynamic, remote-first environment What we’re looking for: A strong interest in technology and customer ... senior team members Communicate clearly and professionally with customers and internal teams Ensure customer

safety, legal manufacturer, customer and end user satisfaction with our products. ... matrixed environments Comfortable collaborating with local, regional, and global teams Patient and customer-focused ... That’s why we empower you to bring the best of your experience to drive transformation in our service ... Support all repair service activities to facilitate smooth and high quality repairs to assure patient ... In this role as a Quality Engineer,you will work as part of newly created regional service & repair quality

Job Opportunity: Salesforce Experience Cloud Specialist - Elevate Our Customer Engagement Why This ... Role Is Exciting: Customer-Centric Impact: Play a key role in designing and implementing Salesforce ... Influence: Your expertise will drive the creation of seamless, user-friendly portals that enhance customer ... Partner with product managers, marketing teams, and developers to create engaging, high-performance customer ... Join Us: High-Visibility Project: Contribute to a high-profile initiative that will redefine our customer

Data Cloud (Gigya) WSO2 Identity Server Oracle Identity Cloud Service Solid grasp of identity federation ... Integrating IAM with APIs, third-party apps, and customer-facing platforms. ... Senior IAM Engineer - Customer Identity Focus One day per month in Coimbra - €60,000 + Benefits We' ... You'll take the lead on Customer Identity & Access Management (CIAM) - building, configuring, and ... Microsoft Entra ID for enterprise identity and Okta/Auth0 (or other major CIAM platforms) for external customer

data-driven design Familiarity with GDPR and data privacy frameworks Knowledge of ITIL processes and service ... Digital & Online Analytics Optimize digital and direct-to-customer performance through analytics, supporting ... global privacy standards Leverage digital analytics insights to support conversion rate optimization and customer

Customer-centric with excellent support skills. Relationship builder based on trust and respect. ... Providing feedback for product development and service improvements. ... Coordinating sales efforts with internal teams to provide excellent service.

Company Description We are in Business for People, empowering people in service organizations with innovative ... implement new technologies or methodologies that can improve system performance, business processes, or customer

Develop integrations using Azure Logic Apps, Service Bus, Data Factory, and custom APIs. ... The ideal candidate has deep expertise in Dynamics 365 Customer Engagement (Sales & Marketing) and strong

Extensive Customer support experience is key: Customer needs are top priority. ... Ownership of results: Ensure that each support case owned by you is handled according to our Service ... Understanding Ubuntu development process to be able to set customer expectations correctly on timeline ... Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations ... Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer

Work independently on technical solutions in collaboration with the customer and third-party service

award-winning Salesforce experts, we guide organizations through digitalization, enhancing processes, customer ... a similar role, with a strong background in the Salesforce Core Platform, including Sales Cloud and Service ... a similar role, with a strong background in the Salesforce Core Platform, including Sales Cloud and Service ... Deep understanding of Salesforce platform capabilities, particularly in leveraging Sales Cloud and Service ... best practices, with a particular focus on scalable and maintainable solutions across Sales Cloud and Service

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

experience as DevOps engineer; Experience in AWS; Experience with Docker Experience in Elastic Kubernetes Service

Project Overview: Our customer is a multinational corporation with more than a century of history and ... Our technical domains are: - AWS cloud, partially Azure - SSO, Organizations, Service control policies ... · Cloud Networking: Expertise in cloud networking technologies and solutions Nice to have: · Service ... Mesh: Experience with service mesh frameworks (e.g., Istio, Linkerd) · Kubernetes: Exposure to Kubernetes