217 customer service English-speaking jobs in Coimbra

This role is ideal for professionals who combinepaid advertising expertisewith astrong customer service ... We are hiringMarketing Customer Support Specialiststo support advertisers using digital advertising products ... service skills Ability to work independently and as part of a team Meal allowance:€7.63 per working ... and performance inquiries Collaborate with internal Product Operations and Engineering teams Drive customer ... adherence to SLAs, productivity targets, and quality KPIs Proactively identify initiatives to improve service

We are seeking a Front Desk Manager with strong leadership, customer service, and operational management ... Key Responsibilities: Lead and motivate the front desk team to deliver exceptional guest service and ... Ideal Candidate Attributes: Dynamic, service-driven leader with a positive, empowering attitude. ... satisfaction, team development, and operational excellence while consistently delivering world-class service

WHO WE AREKonecta is a leading innovative global service provider in customer management business process ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

service, field service and other business functions Main Purpose of Role The IT department is in the ... Service, Marketing, and Field Service. · Proficiency in Microsoft Power Platform (Power Apps, Power ... standalone business application, systems and data into its Dynamics Platform across commercial, marketing, customer ... developing, testing, and implementing custom solutions and configurations within the Microsoft Dynamics 365 Customer ... Essential Criteria · Hands-on experience with Microsoft Dynamics 365 CRM, including modules such as Sales, Customer

Design scalable solutions using Dynamics Sales, Project Operations, Customer Service, and Customer Insights ... Service, and Customer Insights, while guiding delivery teams and advising clients. ... . • Functional expertise in Dynamics Sales, Project Operations, and Customer Service. • Strong understanding ... Integrations with external systems using Azure services (Logic Apps, Service Bus, etc.). ... Implement Customer Insights for data-driven personalization and segmentation.

Implement subscription and service-related functionalities in Salesforce and customer-facing platforms ... capabilities within Salesforce and a customer-facing portal. ... You will play a key role in designing, developing, and enhancing Salesforce Service Cloud and Sales Cloud ... visit hcltech.comAbout the RoleThe Product Development organization is implementing subscription and service ... development community to drive shared best practices.Key ResponsibilitiesDevelop and enhance Salesforce Service

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

company guidelines Ensure compliance with internal procedures and company policies Requirements: Strong customer

Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting ... agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer ... contribute and support the team responsible for the execution of payroll activities and/or data management/customer ... legislation and tasks Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer ... Service activities as per the agreed calendar and KPIs Support Statutory and Year End Reporting to the

We're looking for an experiencedCRM Service Project Managerto lead service-related CRM transformation ... , SLAs, knowledge, ticketing) Experience with Salesforce Service Cloud (service process design and core ... processes and define target processes in Salesforce Service Cloud Translate business needs into user ... an enterprise environment.Work setup:Hybrid – Porto (2 days/week on-site)Responsibilities: Lead CRM service ... global cross-functional teams and ensure scope, timeline, and quality are met Assess Microsoft Dynamics service

timely and effective resolution of incidents and fulfillment of service requests per ITIL.Own Incident ... Your responsibilities Manage day-to-day global Meeting & Collaboration Spaces service operations, ensuring ... , escalations, root cause analysis and implementation of corrective actions.Maintain and update all service ... , drive user adoption and evangelize the service while communicating status, risks and improvement plans ... KPIs; proactively identify and address issues before they impact business operations.Track and plan service

Manage risks related to service continuity and availability. ... Experience in ITIL‐based service management and operational support. ... Ensure timely and effective resolution of incidents and fulfillment of service requests. ... Experience managing Global IT Services and working with global service providers. ... ResponsibilitiesResponsible for managing day to day service operations of global on‐prem Active Directory

Mobility Service is an electric vehicle (EV) leasing company with a clear customer-oriented focus and ... In this role, you will lead the development and growth of the Operations department for Mobility Service ... We are looking for an innovative and fully customer-oriented colleague, but also pragmatic and down-to-earth ... Customer Support: Address all operational and technical questions from customers with a solution-oriented ... Excellent communication skills; you are comfortable handling difficult calls and providing top-tier service

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Account and Sales Operation Management Provide proactive communication and excellent customer service ... CTS Project ExecutiveCompany & Role Description Founded in 2002, Tanner Pharma Group is a specialty service ... Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that ... Department Admin & liaison Ensure all Customer records and Trackers are accurate and up to date with ... Soft skills: Customer Orientation : The ability to demonstrate concern for satisfying one's external

This role sits at the heart of the customer experience, directly influencing how millions of customer ... telephony, CRM integrations).Experience working inlarge operational environmentswith high volumes of customer ... executable plans.Required Skills & ExperienceProven experience as anEngineering ManagerorTechnical Leadin customer‐facing

Customer Support SpecialistWe're hiring a B2B Customer Support focused on business clients only ( ... Previous experience in customer support (B2B, C2C, or both).

Experience in cash-collection or in similar position, at least 2 years (experience within a shared service ... Client portfolio management in a multinational environment; Ensure payment deadlines are met; Receiving customer ... complying with good manners; Properly record all complaints received either by phone or email, Follow-up on customer

experience in a customer‐facing roleComfortable working with multiple teams to deliver a great customer ... Customer Support Specialist Coimbra, PortugalAt Cision, we believe in empowering every individual to ... Be seen, be understood, be you.As a Customer Support Specialist, reporting to Support Management, you ... Your work will directly support customer satisfaction, long-term adoption, and retention.What You' ... You'll handle customer questions and issues with care and attention, provide clear guidance on our

Participate actively in the customer Salesforce development community to define and promote best practices ... Deep knowledge of Salesforce cloud technologies, especially Service Cloud and Sales Cloud. ... Key Responsibilities: Design, develop, test, and maintain Salesforce Service Cloud and Sales Cloud solutions