118 customer service English-speaking jobs in Coimbra

service. ... service. ... service experience. ... ; they put the customer centre-stage and strive for customer retention and recommendation. ... RECEPCIONIST Our Receptionists are key ingredients we use to deliver an exceptional customer experience

of customer environments, including customer service management, managed services operations and consistent ... BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service ... external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service ... level agreements with customer deployments around the globe Deliver quality managed services in a consistent ... distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer

Service or Banking / Financial Services / Insurance (BFSI) in Ireland At least 1 year of professional ... Location: Lisbon, Portugal Contract: Full-time Start Date: 16 October 2025 We are hiring Operations Customer ... Your Responsibilities Handle customer queries via phone, chat, and email with empathy and efficiency ... experience Mandatory Requirements C1/C2 English Minimum 12 months of experience in Customer ... Document all interactions accurately in CRM systems Share feedback to improve training, processes, and customer

service before, during, and after travel Stay up to date on travel trends, promotions, and safety protocols ... activities Book and manage travel arrangements using preferred supplier platforms Provide exceptional customer

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

service and proven experience of providing high levels of customer service Clear and concise verbal ... , as directed by the IT Customer Service Team Lead – this will include daily/weekly reporting on metrics ... Responsibilities Provide high quality customer focused internal IT support for BCA colleagues (refer ... to customers and try to minimise ticket escalations Using judgement, escalate key issues to the IT Customer ... Working knowledge of Microsoft technologies, including Word, Excel and Office 365 Great understanding of customer

skills: Experience in the position Knowledge of English; knowledge of other languages is appreciated Customer-oriented

Customer service and relationship Build and sustain a robust relationship with internal customers; ... Be a focal point for customer relationships; Work in close collaboration with internal customers

Understanding of support KPIs, reporting, and service management tools (Zendesk, Jira). ... Key Responsibilities Customer Ownership: Take full ownership of customer satisfaction, ensuring all issues ... Drive Customer Support Escalations: Even a well-oiled machine gets a strongly opinionated customer from ... Customer Feedback Management: Review and analyze customer feedback to identify recurring issues and improvement ... feedback loops and improve customer experience.

The role of a Customer Success Manager at Canonical Customer success is a new and strategic department ... What we are looking for in you Customer‑facing experience. ... Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and ... Through a clear understanding of their customer's objectives, the CSM can activate a large range ... We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions

We are looking for an OpenText Exstream Designer with strong experience in Customer Communications Management ... What you will be doing • Design, develop, and maintain customer communication templates using OpenText ... play a key part in designing, developing, and maintaining highly personalised, scalable, and compliant customer

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Powerfront Inc. isn't just another SaaS provider; we're the architects of the INSIDETM Ai Customer ... We're talking about live customer behavior tracking and the power to engage at the precise moment ... We believe Ai is the foundation of modern customer experience and are dedicated to building solutions ... We're not just building software; we're forging strategic partnerships that redefine customer ... Forget static analytics—we're revolutionizing customer interaction for industry titans like LV, Gucci

Understanding of OutSystems LifeTime, Service Center and environment management.

collaborate on projects for a client specializing in enterprise software that manages business operations and customer ... executing end-to-end project management activities for an assigned program, project, or contracted service ... stakeholders Client-facing experience Responsibilities Client & Project: Join the Program, Project & Service

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

explore the Portugal and surrounding markets; Identify and engage potential clients, maintain strong customer

team and looking for Payroll Specialist to bring their wider knowledge and help us get our product and service ... Cross-team collaboration: Work with Customer Experience, Accounting, Operations, and other teams to gather

You will help design and maintain observability platforms, enable self-service monitoring capabilities ... availability; • Collaborate with operations, platform, and service management teams to improve system ... operations teams; • Act as a technical expert in incident management and problem resolution, ensuring service ... maintain observability platforms (e.g., DynaTrace, New Relic, Grafana, Prometheus, Zabbix); • Enable self-service

Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels