26 customer service English-speaking jobs in Coimbra

Track and plan service costs, define and manage allocation keys, and collaborate with the Service Owner ... Act as primary point of contact for service‐related issues, drive user adoption and evangelise the service ... timely and effective resolution of incidents and fulfillment of service requests per ITIL. ... Your Responsibilities Manage day‐to‐day global Meeting & Collaboration Spaces service operations, ensuring ... Experience managing Global IT services and working with global service providers and vendors.

Measure and drive improvement to KPIs addressing service quality, reliability, onboarding time, and profitability ... Translate customer, partner, regulatory and carrier requirements into clear product initiatives with ... of Product Management and requires close collaboration with engineering, operations, regulatory and customer ... Engineering, Finance, Sales, Operations, Support and Regulatory teams to deliver operations-, partner- and customer-ready

service, team, product and results align with the values of the company and brand; Analyses – product ... As part of this team, you will shape the customer journey, from acquisition and conversion through to ... all the procedures of the store management, coordinating and controlling all the main activities of customer ... mindset and focus in delivering an excellent customer experience; • Excellent communication and interpersonal ... and a good level of English is a plus; • Knowledge of retail or business systems (i.e.: MS Office); • Customer-oriented

Engineering, or a related technical discipline; Hands‐on experience with Jira, Confluence, and Jira Service

Marketing, Sales, and Support to build a compelling product roadmap with global impact; Champion the customer ... Product Owner in a software environment or comparable role; Experience in SaaS, AI, B2B, logistics, field service

specifications (quality standards, service levels, and costs of services provided). ... Monitoring the performance of External Service Providers (PSE) in order to ensure compliance with the ... relating to Specifications and other matters requested by Organizational Units (internal) and External Service

You have been responsible for engineering the product Customer obsession.

Maintain and improve monitoring, logging, and alerting systems to ensure service health and security. ... Collaborate with internal teams, service desk, infrastructure, application support, and external partners ... while helping design, build, monitor, and automate modern applications, dashboards, infrastructure, and service

during your relocation and arrival What you will be doing - Hair and beard cuts - Exceptional client service

You've built and ship products that have scaled to thousands or millions of users Customer obsession. ... You are passionate about the field and have the desire to build high quality product that serves customer

THE ROLE We are looking for a Senior QA Engineer to own automation quality for a global QSR brand’s customer-facing

Proven experience with container orchestration and networking: Kubernetes (CNI, ingress, service mesh ... Familiarity with service mesh technologies (Istio, Linkerd, Consul) and microservices communication patterns

Maintain and improve monitoring, logging, and alerting systems to ensure service health and security. ... Collaborate with internal teams, service desk, infrastructure, application support, and external partners ... while helping design, build, monitor, and automate modern applications, dashboards, infrastructure, and service

This Position reports to: IS Service Owner   In this role, you'll be the strategic link between ABB Robotics ... ABB's IS strategy and business objectives Support continuous improvement by engaging stakeholders in service ... English; additional languages valued  Understanding of ITIL principles and their application in IT service

GitHub Copilot, automated testing, code generation) Partner with ML team to bring model outputs into customer-facing

retrospectives across multiple concurrent teams* Collaborate with Product Owners, Marketing, Field Service

Experience working in Agile or team‐based development environments; Familiarity with REST APIs and service‐based

coordinate activities with Data Engineers, Cloud Architects, DevOps, and MLOps experts, and oversee external service

Customer Relationships: Build and sustain robust relationships with internal customers to resolve daily

on cutting‐edge devices, collaborate cross‐functionally, and directly impact product reliability and customer