129 customer service English-speaking jobs in Coimbra District

Map and design customer journeys, service blueprints, and experience strategies for AI/analytics-based ... Strong understanding of how analytics and AI can inform service ecosystems. ... UX Strategy / Service Designer (Contract) — AI & Analytics Transformation Location: Portugal (Remote) ... Skilled in user research, journey mapping, service blueprinting, and stakeholder facilitation. ... Requirements 3+ years' experience in UX Strategy, Service Design, or Experience Consulting.

We are seeking a dedicated and results-driven Service Delivery Manager to oversee the day-to-day delivery

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

service and proven experience of providing high levels of customer service Clear and concise verbal ... , as directed by the IT Customer Service Team Lead – this will include daily/weekly reporting on metrics ... They will have proven customer service skills as well as the technical skills which will aid in the development ... of the Service Desk. ... Your key responsibilities will be: Provide high quality customer focused internal IT support for BCA

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

We're strengthening our Customer Support by adding a Customer Onboarding Manager to keep go-lives ... completeness and accuracy before go-live Handle post–go-live refinements, then transition cleanly to Customer ... Offer Competitive salary Fully remote, work from anywhere (EU/UK based) Ownership to build the Customer

experience Mandatory Requirements C1/C2 English Minimum 12 months of experience in Customer Service ... Location: Lisbon, Portugal Contract: Full-time Start Date: 16 October 2025 We are hiring Operations Customer ... Your Responsibilities Handle customer queries via phone, chat, and email with empathy and efficiency ... Document all interactions accurately in CRM systems Share feedback to improve training, processes, and customer

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

We're looking for a Customer Delivery Manager to lead how we deliver Spotlite's satellite-powered ... What You'll Actually Be Doing Own the post-sale delivery process for each new customer Turn contract ... and timelines Coordinate our geospatial, engineering, and product teams to deliver on time Guide customer ... delivery playbook as we scale Track and report delivery performance — data timeliness, quality, and customer ... at a startup solving real problems with cutting-edge tech You'll work across product, data, and customer

Our mission is to elevate the customer service experience through our innovative cloud-based AI and big ... of our service platforms. ... engineers, product managers, and business stakeholders, to deliver a high-performance, reliable, scalable service ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

Strong communication and customer service skills. Self-driven, analytical, and collaborative. ... Create and maintain documentation and train customer support teams.

of customer environments, including customer service management, managed services operations and consistent ... BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service ... external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service ... level agreements with customer deployments around the globe Deliver quality managed services in a consistent ... distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer

collaborate on projects for a client specializing in enterprise software that manages business operations and customer ... executing end-to-end project management activities for an assigned program, project, or contracted service ... stakeholders Client-facing experience Responsibilities Client & Project: Join the Program, Project & Service

Ownership of results: Ensure that each support case owned by you is handled according to our Service ... Extensive Customer support experience is key: Customer needs are top priority. ... Understanding Ubuntu development process to be able to set customer expectations correctly on timeline ... Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations ... Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer

VisionSpace is a dynamic and experienced consulting, technology and engineering service business that

Key responsibilities Develop and implement solutions using Dynamics 365 Sales, Customer Services, Marketing ... We build various web sites and web self-service portals for our clients based upon our web development ... Create Azure solutions such as Azure Logic Apps, Azure Function Apps, Azure Service Bus and Azure API

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

Understanding of microservices architecture and proven experience designing and implementing APIs for service ... Implement real-time personalization and ranking logic to improve customer discovery and booking conversion ... Collaborate with product, growth, and engineering peers to translate customer needs into backend solutions

We empower Dental Service Organizations (DSOs) and dental practices to streamline payment posting, improve ... Shape impactful marketing strategies that directly drive business success and customer outcomes.

service orientation Bachelor's degree in Computer Science, Information Technology, or a related ... to detail Ability to work both independently and as part of a team Good communication skills and customer