77 customer service English-speaking jobs in Coimbra District

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

service and proven experience of providing high levels of customer service Clear and concise verbal ... , as directed by the IT Customer Service Team Lead – this will include daily/weekly reporting on metrics ... They will have proven customer service skills as well as the technical skills which will aid in the development ... Your key responsibilities will be: Provide high quality customer focused internal IT support for BCA ... to customers and try to minimise ticket escalations Using judgement, elevate key issues to the IT Customer

Customer service and relationship Build and sustain a robust relationship with internal customers; ... Be a focal point for customer relationships; Work in close collaboration with internal customers

Understanding of support KPIs, reporting, and service management tools (Zendesk, Jira). ... Key Responsibilities Customer Ownership: Take full ownership of customer satisfaction, ensuring all issues ... Drive Customer Support Escalations: Even a well-oiled machine gets a strongly opinionated customer from ... Customer Feedback Management: Review and analyze customer feedback to identify recurring issues and improvement ... feedback loops and improve customer experience.

Superior customer service, teambuilding, and conflict resolution skills. ... (Mid-Senior Level) or equivalent in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Participate actively in the customer Salesforce development community to define and promote best practices ... Deep knowledge of Salesforce cloud technologies, especially Service Cloud and Sales Cloud. ... Key Responsibilities: Design, develop, test, and maintain Salesforce Service Cloud and Sales Cloud solutions

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

service / user support English Software / IT Applications OUR VALUES: CMA CGM Group is proud ... #39; loading capacity, giving the best contribution possible to the Group, developing and managing a customer ... her/his commercial area Participate in establishing the Commercial actions plan and ensure the right customer ... Business intelligence Commercial action Negotiation Operational marketing Commercial relation Pricing Customer ... Identify commercial market opportunities and prospect and follow up customers to develop and monitor the customer

(Customer Experience Management) or (WCM Web Content Management) would be an advantage ... Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM

Powerfront Inc. isn't just another SaaS provider; we're the architects of the INSIDETM Ai Customer ... We're talking about live customer behavior tracking and the power to engage at the precise moment ... We believe Ai is the foundation of modern customer experience and are dedicated to building solutions ... We're not just building software; we're forging strategic partnerships that redefine customer ... Forget static analytics—we're revolutionizing customer interaction for industry titans like LV, Gucci

technical analysis of requirements; Build interfaces, workflows, and functionalities for both self-service ... are like: Experience in Oracle APEX development; Strong experience with PL/SQL, data modeling, and service

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

Customer focused who can deliver a world-class service to the hiring community and positively influence ... All while embracing a spirit of problem-solving and living the Airbus values: Customer focus, integrity

team and looking for Payroll Specialist to bring their wider knowledge and help us get our product and service ... Cross-team collaboration: Work with Customer Experience, Accounting, Operations, and other teams to gather

WHAT YOU WILL DO - Architectural Ownership: Lead the design of specific domains within the new Service-Oriented ... the evolution of a high-traffic platform by leading the migration from a legacy monolith to a modern Service-Oriented

Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels

This role is responsible for driving brand awareness, customer engagement, and lead generation through ... Create, design, and manage email campaigns using Mailchimp Build and optimize marketing automations, customer ... social, and content channels Ensure consistent brand messaging and visual identity Support sales and customer ... Analytics & Performance Set KPIs and track campaign performance across email and social channels Analyze customer

Marketing Services Technology team to drive the future of Marketing Services as a tech-driven, full-service ... Passionate about customer-centric design and delivering impactful, scalable solutions. ... Lead Software Engineer Help us achieve our goal of becoming the leading global provider of customer

Senior Support Engineer needed with 5+ years of IT experience. Must have programming language, API, XML, JSON, and cloud computing service knowledge (Azure preferred). Database, scripting, and incident management experience required. Fluent English, French a plus.

People Development and Wellbeing Student Learning Outcomes Grow Community and Deliver Exceptional Customer ... Service and Experience Commercial Success Key Skills Strategic planning Educational leadership Safeguarding