112 customer service English-speaking jobs in Coimbra District

We are seeking a Front Desk Manager with strong leadership, customer service, and operational management ... Key Responsibilities: Lead and motivate the front desk team to deliver exceptional guest service and ... Ideal Candidate Attributes: Dynamic, service-driven leader with a positive, empowering attitude. ... satisfaction, team development, and operational excellence while consistently delivering world-class service

service, field service and other business functions Main Purpose of Role The IT department is in the ... Service, Marketing, and Field Service. · Proficiency in Microsoft Power Platform (Power Apps, Power ... standalone business application, systems and data into its Dynamics Platform across commercial, marketing, customer ... developing, testing, and implementing custom solutions and configurations within the Microsoft Dynamics 365 Customer ... Essential Criteria · Hands-on experience with Microsoft Dynamics 365 CRM, including modules such as Sales, Customer

travel/living, tools) to sustain internal metrics; Provide sales and marketing support (for managed service ... and retention across Incognito's global customer base. ... As the Head of Maintenance & Managed Services (MMS), you'll be at the forefront of our customer support ... Your leadership will provide value-add operational assistance, to drive further customer satisfaction ... Support: Elevate the Customer Support team to excel in technical, commercial, and project management

company guidelines Ensure compliance with internal procedures and company policies Requirements: Strong customer

Relevant Salesforce certifications (Service Cloud, Platform Developer I/II preferred). ... We are looking for a Senior Salesforce Service Cloud (SFSC) Developer to operate within the Client Platform ... Key Responsibilities: Design, develop, and maintain Salesforce Service Cloud solutions within the C360 ... Competencies: 8–15 years of experience in Salesforce development, with strong expertise in Salesforce Service

of 6 years' in customer success or customer experience related roles in a Software as a Service ... This is a fantastic opportunity for an experienced customer service representative looking to expand ... service via phone, email, and online chat, ensuring clients have the best experience possible. ... Experience Specialist, you will be responsible for delivering exceptional service and support to our ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

Responsibilities: Pitch our core service offerings that centre around outsourcing, managed services,

processing of invoices and purchase orders Prepare invoices for payment  Internal and External Customer ... Service: Receive, research and resolve a variety of routine internal and external inquiries concerning ... Attention to detail and accuracy  Organizational and time management skills  Professionalism  Service-oriented

Customer Success SpecialistAssimetria – Remote (Portugal) Full-Time About AssimetriaAssimetria is a SaaS ... The RoleWe are hiring a Customer Success Specialist to manage and support clients in the SEO space. ... on how to use our platform effectively Troubleshoot basic technical and SEO-related issues Monitor customer ... , indexing, ranking) Basic HTML knowledge (understanding tags, structure, links) Experience in SaaS customer

This is not a traditional customer success role, it's a highly technical, customer-facing engineering ... Customer Success Engineer – SASE Portugal 12-Month Contract Full-time (40 hours per week) The Opportunity ... We're looking for a Customer Success Engineer (SASE) to join a global cybersecurity leader on a ... such as security engineering, network engineering, technical consulting or post-sales support Strong customer-facing

Customer Feedback & Insights: Collect, analyze, and structure customer feedback to identify patterns, ... What We're Looking For 3+ years of experience in customer success or customer experience (SaaS preferred ... solutions, and improve the overall customer journey. ... , and turning customer feedback into real improvements across the product and support experience. ... As our user base keeps growing, customer experience plays an even more critical role in how teams adopt

role (Client Success, Customer Support, Account Management, or similar) Must be based in Portugal Excellent ... communication logs within CRM systems What We're Looking ForMinimum of 1 year of experience in a customer-facing

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Sales Operation Management Provide proactive communication and excellent customer service to build and ... CTS Project Executive Company & Role Description Founded in 2002, Tanner Pharma Group is a specialty service ... Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that ... Role Accountabilities Expected Responsibilities for the CTS Project Executive are: Customer Account and ... Department Admin & liaison Ensure all Customer records and Trackers are accurate and up to date with

Lead, train, and support local management teams to drive performance and customer satisfaction. ... Coordinate logistics and supply chain processes for optimal service delivery. ... Key Responsibilities: Oversee day-to-day operations across multiple hospitality units, ensuring high service

ServiceNow to Jira Service Management and Stargate. ... About the Role: One of our clients are modernizing their Service Management system by migrating from ... Core responsibilities: Migrate and redesign ServiceNow workflows into Jira Service Management, defining ... Experience designing or supporting HR or other sensitive-service workflows with a strong focus on data ... Solid understanding of Agile/Scrum delivery and service management best practices (ITIL/ESM), with the

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

(Customer Experience Management) or (WCM Web Content Management) would be an advantage ... Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM

role in securing recurring revenue and long-term customer relationships. ... The Renewals Specialist owns the end-to-end management of customer contract renewals and plays a key ... Requirements You will have: Experience in a renewals, customer success, sales operations, or commercial ... The role has a direct, measurable impact on retention, revenue predictability, and customer satisfaction ... focus Ability to understand customer needs and translate them into value-driven renewals Cross-functional

Our mission is to elevate the customer service experience through our innovative cloud-based AI and big ... of our service platforms. ... engineers, product managers, and business stakeholders, to deliver a high-performance, reliable, scalable service ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible