78 customer service English-speaking jobs in Viana do Castelo

We are seeking a Front Desk Manager with strong leadership, customer service, and operational management ... Key Responsibilities: Lead and motivate the front desk team to deliver exceptional guest service and ... Ideal Candidate Attributes: Dynamic, service-driven leader with a positive, empowering attitude. ... satisfaction, team development, and operational excellence while consistently delivering world-class service

service, field service and other business functions Main Purpose of Role The IT department is in the ... Service, Marketing, and Field Service. · Proficiency in Microsoft Power Platform (Power Apps, Power ... standalone business application, systems and data into its Dynamics Platform across commercial, marketing, customer ... developing, testing, and implementing custom solutions and configurations within the Microsoft Dynamics 365 Customer ... Essential Criteria · Hands-on experience with Microsoft Dynamics 365 CRM, including modules such as Sales, Customer

WHO WE ARE Konecta is a leading innovative global service provider in customer management business process ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

Design scalable solutions using Dynamics Sales, Project Operations, Customer Service, and Customer Insights ... Service, and Customer Insights, while guiding delivery teams and advising clients. ... . • Functional expertise in Dynamics Sales, Project Operations, and Customer Service. • Strong understanding ... Integrations with external systems using Azure services (Logic Apps, Service Bus, etc.). ... Implement Customer Insights for data-driven personalization and segmentation.

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

ServiceNow Business Analyst with 4+ years of experience bridging business and IT teams to optimize processes and deliver high-quality ServiceNow solutions. Must have strong ServiceNow platform knowledge, including ITSM and at least one other module (CSM, ITOM, HAM, SAM, HRSD, ERM, FSM). Fluent English required.

Customer Feedback & Insights: Collect, analyze, and structure customer feedback to identify patterns, ... What We're Looking For 3+ years of experience in customer success or customer experience (SaaS preferred ... solutions, and improve the overall customer journey. ... , and turning customer feedback into real improvements across the product and support experience. ... As our user base keeps growing, customer experience plays an even more critical role in how teams adopt

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Experience in cash-collection or in similar position, at least 2 years (experience within a shared service ... Client portfolio management in a multinational environment; Ensure payment deadlines are met; Receiving customer ... complying with good manners; Properly record all complaints received either by phone or email, Follow-up on customer

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Sales Operation Management Provide proactive communication and excellent customer service to build and ... CTS Project Executive Company & Role Description Founded in 2002, Tanner Pharma Group is a specialty service ... Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that ... Role Accountabilities Expected Responsibilities for the CTS Project Executive are: Customer Account and ... Department Admin & liaison Ensure all Customer records and Trackers are accurate and up to date with

(Customer Experience Management) or (WCM Web Content Management) would be an advantage ... Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM

, and deliver joyful customer experiences. ... Let's shape the future of customer engagement together! ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin ... Our platform empowers organizations to activate customer data, design seamless cross-channel interactions ... Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships

ServiceNow to Jira Service Management and Stargate. ... About the Role: One of our clients are modernizing their Service Management system by migrating from ... Core responsibilities: Migrate and redesign ServiceNow workflows into Jira Service Management, defining ... Experience designing or supporting HR or other sensitive-service workflows with a strong focus on data ... Solid understanding of Agile/Scrum delivery and service management best practices (ITIL/ESM), with the

GSM Business Processes & Analytics needs Attend cross-functional team meetings and support internal customer ... so warrant, for the period necessary for the aforementioned needs or convenience of service REQUIREMENTS ... other tasks not included in the activity for which they were hired, when the needs or convenience of service ... skills Demonstrates a proactive mindset and the ability to work independently with minimal supervision Customer

a key role in securing recurring revenue and long-term customer relationships. ... The Junior Renewals Specialist owns the end-to-end management of customer contract renewals and plays ... Requirements You will have: Experience in a renewals, customer success, sales operations, or commercial ... The role has a direct, measurable impact on retention, revenue predictability, and customer satisfaction ... focus Ability to understand customer needs and translate them into value-driven renewals Cross-functional

Operations / Service Delivery Qualifications & Experience Education Bachelor's degree in Finance ... Systems & Master Data Management (Functional Scope) Maintain billing master data and customer billing ... accurate, timely, and compliant invoicing, directly supporting revenue integrity, financial reporting, and customer ... improvement programs Key Interfaces Finance & Accounting Revenue Assurance IT / Billing Systems Teams Customer

Ideally, a minimum of 2 years of professional experience with a strong background in customer service

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

service; · preferably have completed sales or marketing certifications in digital marketing, social ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... ; · drive advertiser communications and technical issue resolution, aiming to achieve high level of customer ... strong understanding of social media marketing, online advertising sales, campaign management, and customer ... related field; · comfortable over the phone and navigating CRM systems; · ability to provide exceptional customer