2 customer service English-speaking jobs in Lagoa

service. ... judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... What You’ll Do Process service tickets and assign them to appropriate service resources, as necessary ... Maintain service ticket ownership throughout the life of the support incident. ... React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager.

Deliver high standard customer service, ensuring internal and external stakeholders are kept informed ... Meet and ensure the service level agreements (SLAs) are being met in the team he’s assigned to.