2 customer service English-speaking jobs in Azores

Miguel (Azores) – on-site role Rotating shifts, including weekends Shifts up to 8 hours Season-based service ... optimise group bookings with our own services and external suppliers Make sure every group and every customer ... timing, special notes) Protect the brand image by staying calm, clear, and professional – even when the customer

Process service tickets and assign to appropriate Jolera onsite technicians, or customer-specific internal ... service resources, as necessary.              ... Maintain service ticket ownership throughout the life of the support incident. ... for assistance via telephone and email in accordance with each client’s Service Level Agreement (SLA ... First-line support of IT infrastructure, Security, and systems Receive and respond to service requests