689 customer service English-speaking jobs in Porto

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

About the role  The role of the Export Customer Service & Logistics Specialist (Customer Service Agent ... Good understanding of Performance Metrics (KPI’s) related to logistics and customer service plus service ... service  Ability to communicate effectively with a service-oriented mind-set and build external / internal ... This includes supporting customer operations, optimizing customer experience and committing to the agreed ... shippers and service providers including DPW EUR offices, proactively escalating issues and exceptions

Job Category: Customer Care and Technical Service Location: Árvore, PT Daikin Portugal (DAPT) is one ... To strengthen our local team, we are looking for an Internal Service Sales Engineer | After Sales Department ... , Energy Audits and Equipment Modernisation Preparing technical and commercial service proposals Managing ... Participation in Services & Solutions projects (Daikin on Site Remote Monitoring (DoS), Chiller Rental Service

quality and customer satisfaction. ... employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... Service Level Management: Monitor and report on service level agreements (SLAs), ensuring that service ... Job Summary The Senior Service Support Engineer for Domain Service Support will be responsible for overseeing ... Conduct Service Review Meetings.

If you’re looking to grow and be inspired, as a Customer Service Representative in Porto, Portugal (On-Site ... Service Experience - is mandatory (minimum 6 months); High curiosity about the cryptocurrency market ... database   Analysing customer behaviour. ... Tailoring services to suit customer’s needs (Fact finding and Objection handling)   Handling customer ... queries, arranging services for customers   Entering and updating customer information to the internal

French-Speaking Customer Support Specialist Location: Porto, Portugal Work Type: On-site Job Description ... We are looking for a French-speaking Customer Support Specialist to join a dynamic team in Porto within ... interactions Ensure a high level of customer satisfaction Requirements Fluent French ... Responsibilities Provide customer support via phone, email, or chat Assist customers with inquiries ... will assist customers with their inquiries and provide high-quality support while ensuring a positive customer

service-driven environment. ... service and achieving key revenue and performance targets. ... Drive customer satisfaction. Manage inventory and support loss prevention. ... leader with a passion for photography, strong management skills, and a commitment to excellence in customer ... The Photo Video Manager is responsible for leading the onboard Photo Teams in delivering exceptional customer

Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the ... in the field of customer service, sales, or logistics; Broad and deep theoretical understanding of job ... office tools; Experience with SAP; Experience with Salesforce (ASSIST) is a plus; Experience in a Shared Service ... orientation and communication skills; 2-3 years of working experience in providing customer support ... communicate in English in a business setting; Ability to pay close attention to detail and high degree of customer

Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the ... the field of customer service, sales, orlogistics; Broad and deep theoretical understanding of job function ... office tools; Experience with SAP; Experience with Salesforce(ASSIST)is a plus; Experience in a Shared Service ... orientation and communication skills; 2-3years of working experience in providing customer support in ... communicate in English in a business setting; Ability to pay close attention to detail and high degree of customer

and ensure that the contracted scope of service is delivered to contracted SLAs and that levels of customer ... Service Delivery Manager Service Delivery Manager is needed with proven experience in service delivery ... relationships with the support of the Account Manager Serve as primary point of contact for the customer ... service improvements and cost‐saving opportunities Undertake analysis and interpretation of service ... and communications are managed in line with documented contract standards Develop and maintain good customer

Why not join us in our growing Service Team? ... Train the customer and feedback results to your colleagues. ... Keep in touch with, and report to the customer about your progress. ... So, would you like to join our Field Service Team? ... Conduct service visits. Troubleshoot production issues at customers' sites.

Translate customer business, operational, and regulatory requirements into detailed solution designs, ... Advise customers on best practice service design, platform integration, migration strategies, and service ... service descriptions, and high‐level technical architectures. ... Understanding of ITIL‐aligned service management and operational models. ... What we expect from you Lead the technical engagement with Tier-1 Service Providers throughout the pre‐sales

Salesforce Service Cloud & Field Service Consultant 1 week ago Be among the first 25 applicants Aubay ... and Field Service Cloud; Analyze requirements, design concepts, and implement customized Salesforce ... Cloud and Field Service environments; Solid technical skills in Apex, Lightning Web Components, Aura ... implementation and optimization of global, innovative processes and applications within Salesforce Service ... in configuring complex Salesforce systems; Strong IT affinity with broad knowledge of Software as a Service

service before, during, and after travel Stay up to date on travel trends, promotions, and safety protocols ... activities Book and manage travel arrangements using preferred supplier platforms Provide exceptional customer

Acting as a trusted partner to our customers, you will combine technical expertise with a strong service ... Customer Support Specialist – Focus on SAP full-time As a Customer Support Specialist with a focus on ... our SAP-related software solutions in close collaboration with customers Take ownership of end-to-end customer ... mindset Several years of experience in direct customer interaction, combined with solid technical understanding ... application support or working with SAP-related applications Excellent communication skills and a strong customer-oriented

efficient operation of assets, while contributing to customer satisfaction.The Senior Service Engineer ... execution and after-service follow-up.* Support customer training, technical briefings, and on-site ... The role combines advanced technical expertise with strong customer focus to ensure safe, reliable, and ... activities* Background in customer-facing roles, working independently on-site and managing technical ... main point of contact for customers, maintaining strong relationships, and ensuring high levels of customer

Customer‐centric mindset with a passion for improving customer experience. ... is responsible for the strategic design, leadership, and delivery of enterprise Contact Center as a Service ... Proven experience with Contact Center as a Service (CCaaS) platforms such as Genesys Cloud, NICE CXone ... leadership and cross‐functional collaboration to ensure the CCaaS platform meets business objectives, customer ... Ensure best practices in IVA design, datastores, call flows, routing strategies, and omnichannel customer

As a Front Office Agent, you will manage guest bookings, handle transactions, and provide exceptional customer service. You will check guests in and out, address their requests, and ensure a smooth and memorable stay.

At least 7 years of experience in UX strategy, service design, or product design (web & digital ecosystems ... Your Role Define and evolve the UX strategy across core customer journeys, guiding research, metrics, ... Solid understanding of market dynamics, customer segments, and competitive landscapes. ... Translate business goals, market dynamics, and customer insights into clear roadmaps and frameworks. ... research, interaction design, and information architecture; demonstrated expertise in journey mapping, customer

Experience: 2–3 years in tourism, hospitality, or premium customer service.