460 customer service English-speaking jobs in Porto

Position Overview: The Customer Service Specialist EIMEA acts as single point of contact for customers ... Coached and trained, by Customer Service Supervisor and/or senior colleagues, to effectively manage work ... handling, quotations to customer, customer data maintenance, coordination of customer requirements) ... for their assigned customer portfolio, ensuring all day-to-day customer related activities (e.g., order ... Handle in a professional manner all Customer interaction and coordinate the final customer response.

Providing feedback on the efficiency of the customer service process. ... Support Qualifications Bachelors Degree Experience 1 Year Your Role We are hiring a Customer Service ... Acknowledging and resolving customer complaints. ... Representative to manage customer questions and complaints. ... Experience working with customer support. Fluent in English.

desk operations for high service availability and customer satisfaction. ... Lead the IT Support team, establish a robust service management framework, and continuously improve help ... Experience with ITIL processes and a strong understanding of IT service management best practices.

and consumer/customer oriented. ... Purpose & Overall Relevance for the Organization: Execute supply planning in line with customer requirements ... , supplier capabilities and company availability targets to service Global demand. ... Execute capacity distribution across markets within factories, considering the different supply models to service ... Market SCM Strategy and Program Global Logistic and Distribution IT Knowledge Skills and Abilities: Service-minded

Are you a customer service representative looking to expand your skills and maximise your potential earnings ... Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per ... Your future project: join our English Sales Customer Support team. ... Meet and exceed our service quality goals, compliance regulations, and productivity targets. ... that are using the 3 month trial period QuickBooks version through phone, ensuring the best quality service

Your responsibilities and impact as a Customer Service Agent will be:Providing service to the A&F clientsWe ... Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading ... One of the most famous American fashion brands is waiting for you to join their Customer Service team

In this role, you will analyze key customer journeys to enhance customer satisfaction and drive business ... Support Customer Journey Mapping & Design: Work with Customer Experience Design team to design optimal ... We are seeking a Customer Journey Analyst to join our dynamic team. ... behaviors and identify opportunities to improve the customer experience. ... and provide actionable recommendations to improve customer experience and drive business growth.

The Global Service Manager will lead process transformation, evaluating current systems and workflows ... JOB OVERVIEW We are seeking an experienced Global Service Manager to lead and oversee the transformation ... drive continuous improvement. • Cultivate strong vendor and supplier relationships to maintain quality service

the client relationship through effective communication and relationship building Proactively manages customer ... and verbal communication skills Demonstrated sense of urgency and willingness to provide exceptional customer ... OLR Service Delivery Manager have deep practitioner skills across the range of the operational and project ... focus on building trust and gaining client confidence Onboarding new clients, managing upgrades in service ... between internal SMEs and clients to help expedite resolution Prepares and conducts Monthly/Quarterly Service

Experience in customer service, support, or entry-level customer success roles, preferably within the ... Customer Success Intern As a Customer Success Intern at our B2B SaaS venture, you will support the Customer ... Customer Success:Monitor customer usage metrics and flag potential issues to the team. ... Responsibilities: Customer Onboarding:Assist in the onboarding process by coordinating initial customer ... Collaborate closely with Customer Success team members to help understand and communicate customer needs

Key Activities Analyze Customer Data: Collect, analyze, and interpret customer data from various sources ... Adecco Recruitment is hiring a Customer Data Analyst for a large multinational company in the transportation ... platforms such as Relay42 to tailor marketing strategies and campaigns to specific customer groups. ... Develop Audience Segmentation: Create and manage detailed audience segments based on customer data, using ... automation strategies, including segmentation, lead scoring, and personalized campaigns, to enhance customer

customer inquiries and incident reports. ... handling and resolution of customer inquiries and incidents within the ticketing system. ... Experience with ITIL processes and service desk management, particularly in Jira Service Management. ... SAP Enterprise Cloud Service: Management of SAP RISE Systems (Service Requests, Change & Incident Management ... Your Key Responsibilities Ticket Handling and Customer SupportHandling and independently resolving incoming

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

OBJECTIVES: The Vice-President of Customer Success (VP CS) sets the strategic direction for the customer ... Ownership of Customer Success Programs, such as Customer Advisory Boards and industry-specific user communities ... Our client empowers you with the best omnichannel customer experience. ... Lead and mentor senior leaders within the customer success organization. ... Drive continuous improvement efforts across the customer success function.

As a Customer Operations Specialist, you will play a crucial role in providing exceptional support to ... Assist with the development and improvement of customer support processes and resources. ... Collaborate closely with other teams, such as Product and Engineering, to effectively address customer ... Minimum Requirements Previous experience in customer support or a related role, preferably within the ... Strong problem-solving abilities, with a focus on providing efficient and effective resolutions to customer

Guide and train our customers according to service level agreements (SLA). ... Troubleshoot issues submitted through the service desk and recommend effective solutions. ... The service is offered to our customers 24/7 and is provided by a global team of support specialists. ... Good communication skills with a focus on customer satisfaction. ... Document and track customer inquiries and resolutions accurately in our system.

High service mentality, strong (internal) customer orientation and organizing abilities. ... The Teamlead CS will be responsible for supporting the global customer service team in areas related ... We are currently looking for a Teamlead Customer Service for our Global Business Support within our Pharma ... Governance with RPL on defined SOP and support RPL to harmonize working methods within the customer service ... Customer Master Data, OTIF- and OTIF root cause analysis and other reports.

Strong analytical and customer service skills. Strong levels of ICT skills/computer literacy. ... service. ... service provider. ... Location: Porto, Northern Portugal, Portugal Competitive Content Guru is a world-leading cloud customer ... seamless omni-channel solutions have supported businesses across the globe in providing exceptional customer

Supporting the Field Service Manager and SOL to ensure successful delivery of projects, SPOTS, and service ... We have an opportunity for an Advanced Field Service (Automation Systems) to join our HPS/LSS team in ... KEY RESPONSIBILITIES: Represent Honeywell in customer interactions in a professional manner consistent ... An Advanced Field Service Engineer is responsible for leading and developing a technical team, providing ... approach, demonstrating success through a "Voice of the Customer" approach on a daily basis

Supporting the Field Service Manager and SOL to ensure successful delivery of projects, SPOTS, and service ... We have an opportunity for an Advanced Field Service Engineer (Automation Systems) to join our HPS/LSS ... KEY RESPONSIBILITIES: Represent Honeywell in customer interactions in a professional manner consistent ... An Advanced Field Service Engineer is responsible for leading and developing a technical team, providing ... approach, demonstrating success through a 'Voice of the Customer' approach on a daily basis