2999 customer service English-speaking jobs in Portugal

DYNATRACE OBSERVABILITY SERVICE | INSURANCE (HYBRID LISBON) Portuguese company hires for hybrid position

Quality of service assessments and recommendations. ... Ensure quality of service objectives for delivered infrastructure solutions. ... Job Description Service Context Support client Operations One Network Program, contributing to digital ... Service Qualifications University degree in Engineering, Information Technology, Telecommunications, ... Service Deliverables (but not limited to) Secure and sustainable network infrastructure solution designs

You will have the following skills: A genuine interest in food & excellent customer service skills Excellent ... Similar experience of customer and / or food preparation environment is essential. ... Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered ... troubleshooting at locations which require additional support To cover a vacancy To produce food for service ... About us Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service

- We have an exciting opportunity for you to join our team as a Ops Service, Quality and Process Associate ... Specialist within the a newly formed department under the European Global Trade Service organization. ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... as well as Planning and Engineering, Compliance, Regulatory and other functions in order to improve service

Daily ServiceNow work: service task structures, resource plan requests, timecards. ... If you have ever watched a good service undermined by late reporting or a price proposal nobody checked ... What you will need Service delivery or project management in an IT or business operations setting, genuine ... reporting and invoices that go out accurate and on time; price proposals, operational level agreements and service

CloserHire is partnering with a leading global customer experience company to recruit Technical Customer ... exciting opportunity for experienced B2B sales professionals with a passion for cloud technologies and customer ... act as their trusted technical advisor Identify and develop new business opportunities across your customer ... discovery to solution adoption Convert and expand existing opportunities while supporting long-term customer ... advisor, helping business customers maximize the value of their cloud solutions while managing the full customer

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service

You'll ensure high availability by supporting service restoration in critical situations and working ... The team provides end‑to‑end service across a landscape of more than 80 productive systems, including ... You'll be part of a ring‑fenced delivery team focused on a single large‑scale customer. ... You'll define handover criteria and ensure the operations team is ready before any customer GoLive. ... field What You’ll Build: As a Technical Landscape Owner, you’ll develop a deep comprehension of customer

REQUIREMENTS Previous experience in hospitality, concierge services, or customer service (preferred) ... Excellent communication and interpersonal skills Strong customer‐oriented mindset and passion for hospitality ... Assist with wake‐up calls, guest messages and service coordination. ... Act as a role model in service delivery and professional behaviour. ... Handle guest complaints and service recovery situations, escalating when necessary.

**In this role, you'll****:** Lead projects from discovery to implementation that enhance customer and ... design, UX design, customer experience, or related fields.* Experience managing projects that involve ... opportunities and translate findings into practical solutions.* Create clear experience strategies, service ... teams to integrate user-focused design into solutions.* Provide guidance and share best practices in service ... simulation tools (e.G., CAST Terminal Simulation) is an asset but not required.* Significant experience in service

needs and requirements to be able to input into the customer board, formulate the solution and service ... prioritise demand for the service. ... (with both the customer and the operations organization) Contribute to build the solution and system ... be responsible for managing the relationship with key customers of that sub-process, understanding customer ... strategy, define KPIs for the service, specify the solution and system requirements, and manage and

: Strategy (Outsourcing, Ne Xel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... Responsibilities: Configure and administer the Service Now platform, ensuring performance, stability, ... Now CMDB, Discovery, and Service Catalog Understanding of ITIL principles and how they apply within ... Service Now Experience with system upgrades and instance cloning Excellent problem-solving skills and

This is an opportunity to move beyond traditional customer service and become part of a team supporting ... Quality-focused service: Deliver accurate, timely and customer-focused responses while meeting quality ... Ready to work at the intersection of technology and customer experience? ... Stay calm and professional when handling challenging customer situations. ... Why This Role Is Different You won't simply be answering customer questions.

Engagement modules (Sales, Customer Service, Field Service, etc.); Experience with Dynamics365 Customer ... strong track record in Dynamics 365 CRM implementation projects; Deep knowledge of key Dynamics 365 Customer

issues Technical background Familiarity with an Agile environment Experience with Jira, Salesforce Service ... Position Overview: The Customer Escalations team strives to put the Customer first. ... Responsibilities: Follow team processes to manage Customer Escalations by overseeing their planning, ... Then working Cross-functionally with Sales, Product, Engineering, Customer Support & Success, aligning ... Escalation can be but they will all have a measured impact to our Customers, what is reported by one Customer

Improve service quality, operational efficiency, consistency, and visibility. ... attainment, response and resolution times, CSAT, and overall operational performance, efficiency, and service ... Experience in Customer Experience Operations (CX Ops), Customer Support Operations, Customer Success ... You'll be successful if you: Increase the impact and adoption of AI across Customer Experience. ... , case routing, ticket summarisation, customer communications, quality assurance, and agent productivity

Configure Jira Service Management (JSM) assets, including customer forms, queues, request types, and ... Job Description We're looking for a customer-focused and detail-oriented Medior Atlassian Support Consultant ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Proven experience in configuring JSM features such as SLAs, queues, forms, and service portal settings ... international teams to optimize Atlassian platforms, build tailored workflows, and ensure high-quality service

and consumer/customer oriented. ... service level. ... recommending solutions that strengthen supply availability, optimize flow, and enhance the overall customer ... Lead in‑depth availability and service analyses (including COTA – Confirmed On Time Availability) to ... Key Relationships: Global SCM Market SCM GPS PSI Hubs   Knowledge Skills and Abilities: Service-minded

service and technical support. ... Develop and accumulate strong and extensive Hovione product and service expertise, sharing knowledge ... customer's senior management to understand their needs and link them to the organization's product/ service ... responsibility Manage the client interface of assigned strategic accounts and provide outstanding commercial service ... development plans for the strategic accounts under responsibility Participate in negotiations of CDAs, Master Service

Customer-centric mindset with a commitment to delivering top-notch service. ... Familiarity with ticketing systems and customer support software. ... Maintain accurate and detailed records of customer interactions and solutions in our support system. ... Requirements: Minimum of one year of experience in a technical support role, preferably with a UK-based customer