37 customer service English-speaking jobs in Aveiro

deep technical expertise and support for the entire Contact to Closure (C2C) lifecycle, from initial customer ... Specialist Service (Salesforce Service Cloud) (div/w/m) Full-time The Keenfinity Group delivers professional ... best-in-class service solutions, and ensure that all service-related data and functionality are seamlessly ... Experience with Field Service Lightning is a plus. ... Service Cloud and the Contact to Closure (C2C) process.

involve supporting our e-commerce operations and ensuring efficient order processing, packing, and customer ... C&C (Click & Collect) Orders: Ensure timely preparation and processing of C&C orders for same-day customer

Sales · Berlin, Porto · Hybrid Team Lead, Customer Renewal – EMEA Join us as a Team Lead, Customer ... team focused on maximizing customer retention and renewal revenue. ... Responsibilities As a Team Lead - Customer Renewal for the EMEA region at TeamViewer, you will lead a ... Your leadership will be key in driving customer satisfaction, reducing churn, and supporting long-term ... lead our EMEA renewal team - driving retention, reducing churn, and growing recurring revenue through customer-focused

Take part in squad ceremonies and customer-facing meetings; work directly with consuming teams to understand ... ITSM/ITAM domain knowledge — incident, change, service request, configuration and asset management. ... WHAT YOU WILL DO Build and evolve the backbone — a Python service handling an observation / intent ... Develop the event type registry and self-service onboarding, so consuming teams register their own event ... Design and deliver the platform's resilience mechanisms — keeping the service usable, and consumer requests

Location Santa Maria da Feira Your opportunity At Sidel, every shipment is a bridge between innovation and customer

engineering teams which focus on building services for our Teamviewer ONE solution Own all parts of the service

Experience operating in a global, multi-region customer environment. ... , lifecycle marketing, retention marketing, or programmatic customer success. ... Marketing · Multiple locations · Hybrid Vice President, Customer & Retention Marketing Shape ... Familiarity with product-led growth (PLG) motions and self-serve customer journeys. ... approach to customer engagement across a global base of 500,000+ SMB/long-tail customers.

Manage and brief external translation service providers, ensuring high-quality localization and terminology ... Customer-obsessed, highly creative, and passionate about continuous learning Additional Information Exchange

Support and Retention, to ensure a high level of service satisfaction Stay on top of industry trends ... interactions to ensure that your monthly goals are met Collaborate with other departments, such as Customer ... Negotiate sales contracts and close deals while maintaining accurate records of sales activities and customer

direction of these services, and ensure they remain secure, reliable and scalable as our products and customer

Build and configure customer-facing web interfaces as part of customer solutions. ... Design and implement APIs and integrations between TeamViewer Frontline and customer systems. ... Configure and deploy Frontline in customer environments and connect workflows to backend data. ... The role combines hands-on software engineering with customer interaction, troubleshooting, and close ... Travel occasionally for customer-related activities, approximately two to three times per year for up

and supplier communication: Leads the customer communication Supports the program team members in critical ... to the customers and suppliers Supports new business related activities and focuses on a long term customer ... solutions Involves the key influencers and gets support from the management to increase profitability Customer ... satisfaction Candidate's Profile Bachelor's Studies in Engineering, Business Administration Excellent customer

Experience managing technical teams and supervising specialist service delivery. ... Collaborate in defining methodologies, processes, and tools to support sustainability service delivery ... Contribute to the continuous improvement of methodologies and the organization's sustainability service

Run service reviews and enforce standards to SLAs and SOWs. ... incident presence, and a proactive, platform-oriented mindset to problem-solving (reusable configs, self-service

Monitor and analyze relevant supply chain KPIs , including service level, inventory level and incoming ... Ensure high spare parts availability while managing inventory levels efficiently, balancing service requirements ... internal stakeholders, local markets and external suppliers, you will play an important role in balancing service

Grow revenue within your customer book through seat expansion, add-ons, license upgrades and relevant ... Hold regular customer conversations to understand adoption, business priorities, upcoming initiatives ... Coordinate with Support and other internal teams when customer issues arise, maintaining ownership of ... Able to manage a high-volume customer book with consistent organization, follow-up and CRM discipline ... Curious and consultative, with the ability to uncover customer priorities, adoption needs, risks and

Monitor and conduct analysis of warranty return & repair data, failure cost, and customer complaints ... different international and multicultural stakeholders, with a distinctive sense of responsibility, customer ... such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused

Previous experience managing customer-facing software projects. ... Desire to develop project management and customer leadership capabilities. ... Support troubleshooting and root-cause analysis for customer and system issues. ... Translate customer requirements and business needs into clear information for technical teams. ... Develop knowledge of enterprise software delivery, customer systems, and integration practices.

MUST HAVES - Hands-on experience of at least 4 years operating Kubernetes in production, ideally with Service ... Requirements Hands-on experience of at least 4 years operating Kubernetes in production, ideally with Service

and NOVA, the agents that recover revenue by turning failed payments into intelligent, multilingual customer ... latency at scale Conversational and multilingual experiences - build agents that hold real, dynamic customer ... conversations across channels AI Ops & Support - AI-driven automation that streamlines internal operations and customer