6371 customer service English-speaking jobs in Portugal

About Broadvoice | GoContact At Broadvoice | GoContact, we believe that exceptional customer experience ... AI‐powered contact center and communications solutions are designed to help mid‐market businesses simplify service

Are you a customer service representative looking to expand your skills and maximize your potential earnings ... Seniority level Entry levelEmployment type Full-timeJob function Customer ServiceIndustry Outsourcing ... service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in ... or willing to relocate to Porto, PortugalBenefits:Competitive wagesCompelling Rewards Program (Our customer ... customers may facePerform corrections and optimise the customers technical knowledgeMeet and exceed our service

How can we automate all customer service interactions as much as possible, from process automation to ... Key challenges / use cases How do we enrich customer service conversations with accurate language detection ... service solutions at scale. ... Job Description Our team is responsible for helping Customer Experience teams to achieve their best, ... Analyze large, multi-lingual customer interaction datasets to uncover insights and power new solutions

How can we automate all customer service interactions as much as possible, from process automation to ... Key challenges / use cases How do we enrich customer service conversations with accurate language detection ... service solutions at scale. ... Job Description Our team is responsible for helping Customer Experience teams to achieve their best, ... Analyze large, multi-lingual customer interaction datasets to uncover insights and power new solutions

strategy & execution: Own the number across all revenue streams: hardware sales, SaaS licenses, and field service ... You'll lead a cross-functional team spanning Sales, Business Development, Revenue Operations and Customer ... that reflect the bundled value of hardware + software + installation + maintenance + supportOwn the customer ... Define and evolve our GTM modeTeam building & leadership: Recruit, develop and lead Sales, BDR, RevOps, Customer

as a standard of service in their stores;Definition of objectives and optimization of action plans for ... transactions, evaluating and certifying that they all meet the needs of customers and seek personalized service

service with professionalism Bonus: Speak another European language — especially German — which would ... service Participate in weekend feedings on a rotational basis Uphold the highest standards of hygiene ... and a strong work ethic Are eager to learn and grow in marine livestock husbandry Deliver excellent customer ... and safe for aquatic residents Prepare and pack livestock for deliveries while providing top‐notch customer

Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define ... self-service portals, and digital engagement for utility services. ... Architect, design, and implement Salesforce Commerce Cloud solutions to support e-commerce, customer ... Implement A/B testing and other optimization strategies to enhance customer engagement and conversion ... Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is

and service quality. ... Experience managing Global IT Services and working with global service providers. ... Define, monitor, and report on SLAs, KPIs, and service performance metrics for SAM services. ... Ensure seamless service transition, stabilization, and operational handover for new software assets, ... Oversee Managed Service Providers responsible for day-to-day SAM operations, ensuring consistent execution

Service activities as per the agreed calendar and KPIsSupport Statutory and Year End Reporting to the ... necessary details and evidences so Application Services and/or Products can investigateHighlight to Service ... Service activitiesEnsure Tickets and Calls are responded within SLA timescales and to a high standardSupport ... Standards are adhered and followedContribute to team meetings and raise any issues immediately to your Service ... Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting

customer service consistent with the daily service basics of the brand.Executes exemplary customer service ... driving customer loyalty by delivering service excellence throughout each customer experienceProvide ... strategy, driving customer loyalty by delivering service excellence throughout each customer experience.Executes ... correspondence).Providing Exceptional Customer ServiceSupports the company's service and relationship ... and supports the company's Customer Service Standards and property's Brand Standards.Provides excellent

Contact Centers, Customer Operations, or Service Management.Proven experience in:Setting up, scaling ... Position Customer Contact Center (CCC) LeadWe are looking for a Customer Contact Center (CCC) Lead to ... shape, manage, and continuously improve our Customer Contact Center, ensuring an excellent customer ... Contact Center (L1 support).Own the CCC service model, scope, processes, and performance.Manage and ... govern external contact center service providers, including contracts, SLAs, and KPIs.Define, track,

lifecycle, SLAs, and the service catalog. ... Job Description As an IT Service Operations Engineer you ensure stable, secure, and compliant services ... e.g., incident, request, problem, change), enforce governance policies and standards, and manage the service ... related field3–5 years of experience in ITSolid understanding of ITSM frameworks and IT governance/service ... lifecycle managementExperience managing external IT service providers and their SLAs/KPIsStrong analytical

Provide excellent customer service that promote satisfaction.Welcome and acknowledge all guests according ... service guidelines.What are we looking for? ... and tidy and ready to accept guests.Follow all relevant health department rules/regulations and all customer ... meeting rooms as required.Fulfill processes and procedures related to product set ups, quality and service

At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business ... AI-powered contact center and communications solutions are designed to help mid‐market businesses simplify service ... culture.POSITION SUMMARY Broadvoice is seeking a Senior Product Manager to lead our Contact Center as a Service ... platform scale and performance, especially for voice and AI‐integrated workflows.Champion end‐to‐end customer

service. ... internationally recognised for its technical leadership, broad experience, and exceptional level of customer

Track and plan service costs, define and manage allocation keys, and collaborate with the Service Owner ... Act as primary point of contact for service-related issues, drive user adoption and evangelize the service ... Track and plan service costs, define and manage allocation keys, and collaborate with the Service Owner ... Act as primary point of contact for service-related issues, drive user adoption and evangelize the service ... resolution of incidents and fulfillment of service requests per ITIL.

chaotic world of customer service. ... ES ideal customer profiles and customer buying journey. ... Ability to travel to customer locations. ... solutions based on customer interactions and feedback. ... What You'll Be DoingPositioning Employee Service Use Cases: Serve as an expert on Employee Service solutions

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer ... • Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer ... • Executes and supports the company’s Customer Service Standards and property’s Brand Standards. ... • Gains understanding of the property’s primary target customer and service expectations; serves the

Previous experience in customer service and a good level of English will be valued. ... service. ... alongside a dedicated team, always focusing on offering quality products at competitive prices with close customer