2839 customer service English-speaking jobs in Portugal

C1/C2 English (written & spoken) Strong communication and problem-solving skills Customer service/support ... service and meet quality standards Troubleshoot issues efficiently and escalate when required Requirements ... As an Operations Customer Expert, you'll provide professional support to consumers and business users ... customers with the use of AI products Provide clear, timely, and helpful responses Deliver excellent customer ... contract after 2 years Training 15 working days | 8 hours/day Training includes product knowledge, customer

Drafting, reviewing, and finalizing Statements of Work (SOW) for a variety of service requirements. ... Required Security Clearance: NATO SECRET DUTIES AND ROLE On-boarding and off-boarding of service contractors

Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey Mapping: Deep dive into key customer and agent

satisfaction and service quality at every stage of the case Meet service levels and help deliver fast ... each case through to resolution, working with in-house Product Operations and Engineering teams Drive customer ... is a strong plus Confident use of social media platforms and a solid grasp of digital advertising A customer-first

service or technical support experience is an advantage Strong communication and problem-solving skills ... We are looking for English-Speaking AI Customer Support Agents to join an international team in Lisbon ... The Role As an AI Customer Support Agent, you will assist users with questions related to AI-powered ... they have a genuine interest in and passion for Artificial Intelligence and new technologies Previous customer ... technical issues Guiding customers on how to use products, features and services effectively Identifying customer

service or technical support experience is an advantage Strong communication and problem-solving skills ... We are looking for English-Speaking AI Customer Support Agents to join an international team in Lisbon ... The Role As an AI Customer Support Agent, you will assist users with questions related to AI-powered ... they have a genuine interest in and passion for Artificial Intelligence and new technologies Previous customer ... technical issues Guiding customers on how to use products, features and services effectively Identifying customer

Previous experience in customer service, support roles, or call centers is often preferred. ... If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Provide assistance through ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Build and maintain a positive customer experience by being empathetic and professional.

Manage and analyse incidents, ensuring compliance with Service Level Agreements (SLAs), conducting root ... critical business applications, ensuring system stability, integration reliability, and continuous service

satisfaction over the service provided and operational efficiency, through ensuring high-standards for ... Marketing, People and Finance peers, being the ultimate responsible for the operational cost of the service ... provided to the customer in your region. ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... is first, and address all customer feedback with the utmost importance, adapting the modus operandi

liaise with Agency Finance to ensure quarterly invoices are accurate and delivered on time Act as a customer ... experience and comfort with EBA / procurement workflows Excellent stakeholder management and a diplomatic, customer-focused ... business-related issues Prepare and support Price Proposals (PP), Operational Level Agreements (OLA) and Service ... estimation and pricing, and new Business-Model development Manage daily ServiceNow (SNOW) activities: service-task ... structures, resource-plan requests and timecard processing Required Skills and Qualifications: Proven service-delivery

liaise with Agency Finance to ensure quarterly invoices are accurate and delivered on time Act as a customer ... experience and comfort with EBA / procurement workflows Excellent stakeholder management and a diplomatic, customer-focused ... business-related issues Prepare and support Price Proposals (PP), Operational Level Agreements (OLA) and Service ... estimation and pricing, and new Business-Model development Manage daily ServiceNow (SNOW) activities: service-task ... structures, resource-plan requests and timecard processing Required Skills and Qualifications: Proven service-delivery

liaise with Agency Finance to ensure quarterly invoices are accurate and delivered on time Act as a customer ... experience and comfort with EBA / procurement workflows Excellent stakeholder management and a diplomatic, customer-focused ... business-related issues Prepare and support Price Proposals (PP), Operational Level Agreements (OLA) and Service ... estimation and pricing, and new Business-Model development Manage daily ServiceNow (SNOW) activities: service-task ... structures, resource-plan requests and timecard processing Required Skills and Qualifications: Proven service-delivery

of the customer within the organization. ... Head of Customer Success - Continental Europe Location: Lisbon, with 3 days working from the office ... Success - Continental Europe is a senior commercial and customer leader accountable for driving retention ... , expansion, and long-term customer value across Hubexo's Continental European markets, with a particular ... This role owns the end-to-end customer lifecycle strategy, ensuring Hubexo's products deliver measurable

will play a key role in shaping the future of data and AI across Siemens Energy’s Compression Global Service ... You will define and drive the Data & AI strategy for Compression Service, strengthen data governance ... You will partner closely with global and regional Service organizations, IT, Digital Core, and other ... will play a key role in shaping the future of data and AI across Siemens Energy’s Compression Global Service ... How You’ll Make An Impact Define and execute the Data & AI strategy for Compression Service, translating

end-to-end services we empower sellers, streamline operations, and enable businesses to deliver outstanding customer ... capabilities, and service touchpoints. ... Mapping employee journeys and Moments that Matter across the complete service lifecycle. ... Proven experience creating user journeys, personas, service blueprints, and experience maps. ... You will act as an independent experience auditor and service improvement expert, evaluating services

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Customer Service Saa S portfolio. ... Collect and analyze market requirements and convey findings to the Customer Service organization as input ... By designing, implementing and maintaining advanced Software-as-a-Service (Saa S) solutions, we are helping ... Define strategies for opportunity acquisition and customer development. ... Within Siemens Mobility, the Bid and Customer Success Management (B&CSM) team spearheads the acquisition

day, we strive to elevate the coffee experience through innovation, sustainability, and exceptional service ... day, we strive to elevate the coffee experience through innovation, sustainability, and exceptional service ... , Retail and Customer Care. ... and behavioral data to enhance customer experience. ... Customer-centric mindset with a deep understanding of consumer needs, behaviors and trends.

needs and requirements to be able to input into the customer board, formulate the solution and service ... prioritise demand for the service. ... (with both the customer and the operations organization) Contribute to build the solution and system ... be responsible for managing the relationship with key customers of that sub-process, understanding customer ... strategy, define KPIs for the service, specify the solution and system requirements, and manage and