5408 customer service English-speaking jobs in Portugal
Cashier
- MICHAEL KORS
- Vila do Conde
- October 14
Warranty Specialist – Focus Chargeback & Claim Correction
- Randstad Portugal
- Lisbon
- October 13
interface between customer, service and product quality, support the achievement of adequate cost targets ... locations worldwise, they focus on quality, efficiency, and continuous improvement to ensure seamless service ... Within this responsible position, this role will make an important contribution to a positive customer ... experience in the environment of particularly customer-sensitive warranty repairs at a central corporate
Senior Manager Services Marketing
- Körber Pharma Packaging AG
- Porto
- October 19
You will work in a team who is focusing on customer requirements, service excellence and continuous improvement ... Project performance and customer satisfaction are key. ... You are part of a global operating company with a wide customer basis and a growing business. ... portfolio vision together with Service Owners and Product Managers and help building the associated ... narratives 
Plan and execute service launches and campaigns, creating marketing plans that boost market
Technical Support Specialist Level 1
- Planet
- Lisboa
- October 9
service and confident communication skills, customizing your interaction to the individual customer ... and/or operational level agreements with strong customer service, interpersonal and active listening ... service to the customer whilst demonstrating excellent levels of technical skill to resolve issues accurately ... help customers get set up and operational Empowering customers by promoting Knowledge base and self service ... Hoist Excellent teamwork skills Enthusiastic and a great attitude towards learning Experience managing service
Senior Travel Agent
- careerxtra
- Lisboa
- October 15
Previous experience in customer service, ideally within the travel or hospitality sector. ... Proficiency with customer support and communication tools such as Gmail, Zendesk, Slack, and Salesforce ... cross‑functional teams, providing insights and feedback to improve processes and enhance the overall customer ... Strong communication and interpersonal skills, with a focus on personalized service. ... queries to last‑minute travel emergencies while maintaining a high standard of professionalism and service
Senior Manager Services Marketing
- Körber Pharma
- Porto
- October 24
You will work in a team who is focusing on customer requirements, service excellence and continuous improvement ... Project performance and customer satisfaction are key. ... You are part of a global operating company with a wide customer basis and a growing business. ... our offering 
Support defining pricing strategy and evaluate new commercial business models 
Drive customer ... next and ensure all teams are aligned around the roadmap 
You will analyse and prepare market trends, customer
Senior Manager Services Marketing
- Körber
- Porto
- October 19
You will work in a team who is focusing on customer requirements, service excellence and continuous improvement ... Project performance and customer satisfaction are key. ... You are part of a global operating company with a wide customer basis and a growing business. ... of our offering Support defining pricing strategy and evaluate new commercial business models Drive customer ... coming next and ensure all teams are aligned around the roadmap Analyse and prepare market trends, customer
Senior National Account Manager
- Anker Innovations LTD
- Lisbon
- October 19
Collaborate across teams, including Marketing, Product Management, Sales Admin, Customer Service, Logistics ... Travel as required for customer meetings and trade shows. ... Stay up to date on market trends, competitive landscape, and customer insights. ... Build strong cross-functional relationships with key customer stakeholders across commercial, buying,
Senior Customer Support Specialist (Tier 2) – Hospitality
- Host Wise | Property Management
- Portugal
- October 25
Experience & Qualifications 
5+ years of experience in customer support or customer service roles. ... Proficiency with customer service tools such as Zendesk, Aircall, and Breezeway. ... Seniority level: Associate 
Employment type: Full‑time 
Job function: Customer Service; Industries: Hospitality ... Assess, prioritize, and resolve customer inquiries efficiently. ... Collaborate with the operations team and leadership to improve response times and service quality.
Zendesk Engagement Manager (CCaaS)
- Zendesk, Inc.
- Lisboa
- October 11
the chaotic world of customer service. ... plans, ultimately ensuring exceptional service delivery. ... initiatives through the development of service offerings, methodologies, and intellectual capital.* ... and service offerings.* Manage leadership-level client relationships and provide oversight during the ... understand their business objectives and establish success criteria for engagements, designing high-value service
Fleet Coordinator
- Europcar Mobility Group
- Maia
- October 5
Customer Service: Ability to handle customer inquiries, work under pressure, and maintain a customer-first ... Liaise with the customer service team to ensure that the fleet is allocated appropriately for reservations ... Work closely with workshops and external service providers to ensure timely completion of maintenance ... Conduct outbound customer contact to organize vehicle maintenance and follow-ups. ... Provide assistance to the counter sales team with rental extensions, renewals, and customer inquiries
Service Expert SCADA W/M
- Air Liquide
- Lisboa
- October 9
Customer service orientation and good communications skills. ... You will be part of a global customer service support team and provide Level 2 support for software solutions ... Update incidents and communicate timely to the customer about progress. ... The team comprises 9 Service Experts located across regions and is managed by the Product Delivery Manager ... Carry out, implement and monitor action plans aimed at continuous improvement of the service (reduction
Senior Product Manager, Voice AI Agents
- Zendesk
- Lisboa
- October 5
the chaotic world of customer service. ... Voice remains the most powerful and personal channel for customer service, and Zendesk is building the ... service with speed and empathy. ... service or CX product development 
 
Success in the Role 
Establishing leadership within the voice ... service interactions 
Creating a natural, efficient voice user journey that improves automated resolution
Senior Director, Quality and Compliance
- TFS HealthScience
- Porto
- September 16
Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working
Export Logistics Coordinator – Order Management
- DP World Australia
- Porto
- October 7
Restaurant Manager
- NextSolutions
- Almada
- October 3
Responsibilities 
Manage daily operations of the restaurant, including customer service, food preparation ... service and efficient operations 
Monitor food quality and presentation to maintain high standards ... Handle customer complaints or issues in a professional and timely manner 
Develop strategies to increase ... responsible for overseeing all aspects of the restaurant's operations, ensuring high-quality food and service ... and staff scheduling 
Train and supervise front-of-house and back-of-house staff to ensure excellent customer
Case Resolution Agent
- Indie campers
- Lisboa
- October 9
THE ROLE  As an Indie Campers Service Recovery Agent you'll be focused in analyzing customer complaints ... through calls, emails, and chat to address their concerns, offer solutions, and ensure high standards of service ... Review daily customer interactions to ensure quality, provide feedback, and support Customer Satisfaction ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... Maintain and update Knowledge Base resources for accurate and consistent customer support.
Ecommerce Business Systems Product Owner
- Bose Corporation
- Lisboa
- October 5
Service, and Marketing, to understand our business strategy and translate needs into EPICS and Stories ... teams Operating as part of an extended Product Management Team, usually reporting to a Business or Service ... Stories; experience with SAFe Strategies to minimize operations work through quality delivery, self-service ... You represent the business stakeholders and are the voice of the customer. ... We are committed to delivering exceptional customer experiences through innovative digital products.
Executive Housekeeper Assistant (M/W)
- ClubMed
- Portugal
- October 13
with a good eye for detail, your give impeccable service. ... . - Attentive, you ensure each guest has personalised service and a unique experience. - Meticulous,
SAP Basis Senior Consultant
- SAP SE
- Porto Salvo
- October 13
Our application experts are engaged across the customer lifecycle to understand customer needs, helping ... Participate in customer calls, identify focus areas, and provide consultancy in critical areas. ... Demonstrate versatility in handling complex and challenging customer discussions and interactions. ... The candidate must have strong SAP Basis expertise, a customer-focused mindset, and excellent communication ... Responsibilities Oversee the delivery of CAS services in an SLA-based environment by the team for the customer




























































































