applications to identify and correct malfunctions and other operational difficulties. • Manage the Service ... defined in the team’s SLAs and or project requirements.Responsibilities • Evaluating and prioritizing Service ... experience with any of the following: Incident Management, Request Fulfillment, Knowledge Management, or Service
Perform external (customer) audits and provide constructive feedback. ... for planning, executing, and following up on audits across EMEA, ensuring compliance with internal, customer