75 customer service English-speaking jobs in Matosinhos

Your New Company: A prestigious client is looking to strengthen its team by hiring a Customer Service ... Your New Role: As a Customer Service, you will be the first point of contact for the clients, managing ... If you are a proactive and customer-focused individual looking to make a significant impact, we want

Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... work collaboratively with cross-functional teams to create solutions that meet both business goals and customer ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... service delivery.

Customer focus. Manages complexity. Decision quality. Resourcefulness. Drive results. ... Follow service execution procedures in line with the standards. ... , to confirm information (service delivery, dates, scope, etc.). ... , and analyzing service-related data to identify areas for improvement. ... Enforce the usage of Bulletin of Measurement (BM) forms by service providers.

Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... service delivery. ... What you will be doing: Service Blueprint Development: Create detailed service blueprints that map out

customer satisfaction and loyalty through excellent service standards, timely resolution of issues, and ... Service Industries Transportation Equipment Manufacturing #J-18808-Ljbffr ... Customer Support Specialist responsibilities include resolving customer queries, recommending solutions ... WHAT WE ARE LOOKING FOR We are looking for a Customer Support Specialist to assist our customers with ... RESPONSIBILITIES Respond to customer queries in a timely and accurate way, via phone, e-mail or chat

continuous improvement of the voice of customer program. ... We have an exciting opportunity for you to join our team as a Customer Research Analyst. ... collect valuable customer insights, enhance their satisfaction and drive business outcomes. ... and/or Market Research and familiarity with Customer Satisfaction KPIs (OSAT, NPS etc). ... What you will be doing: Plan, execute, analyze and optimize Customer Research for FedEx in Europe to

restaurant is the team that provides service, actively approaching the customer, welcoming them with ... In this area, the team provides customer service and manages the sales space, ensuring that products ... This team prepares the delicacies and provides customer service; Swedish Grocery store where our customers ... contact and the desire to offer a good service that gives our customers a reason to return to IKEA more ... with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer

Data entry clerks come from various backgrounds including data entry, telemarketing, customer service ... If you are self-motivated and comfortable working from home, enjoy roles such as email customer service ... Earn at Home Panelist Program - Client Service Rep - Data Entry Agent - Job from Home & Part-time We

As a Manager Strategic Customer Support you will be a member of the European Ship-To-Collect Business ... 0bd0609743b2 Job Views: 1 Posted: 17.04.2025 Job Description: The Ship-To-Collect Business Partners drive customer ... involving invoicing, cash application, invoice disputes and collections in order to project manage customer ... ability to understand the company's strategy and business model, translating that strategy into customer ... key initiatives across Europe but will also be connected to a global team environment, to optimize Customer

We have an exciting opportunity for you to join our team as a Senior Customer Financial Services Representative ... comfort zone and propose suggestions for improvement; Experience working with third party auditors / customer ... Other desired languages are German, French, Italian, Spanish; High attention to detail; High degree of customer

What you will be doing: Analyze Customer Data: Collect, analyze, and interpret customer data from various ... We have an exciting opportunity for you to join our team as a Customer Data Analyst. ... platforms such as Relay42 to tailor marketing strategies and campaigns to specific customer groups. ... Develop Audience Segmentation: Create and manage detailed audience segments based on customer data, using ... automation strategies, including segmentation, lead scoring, and personalized campaigns, to enhance customer

As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

Serves as an escalation resource for troubleshooting and customer service support for users. ... Maintains a service delivery model that provides effective self-service, help desk, and escalation within ... Responsible for aligning system processes with business needs; leading the direction to ensure customer ... preferred Coding experience – HTML, CSS, API, JAVA Complex query building Complex analysis capability Customer ... Five years ago, we established Sodexo Business Services (SBS), our shared service center.

Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... increased standardization, and a clear distinction between global core, local fit, and centrally managed service ... In the context of a B2B Customer Portal, the Business Analyst plays a crucial role in bridging business ... analyzing end-to-end processes, gathering requirements from stakeholders, and ensuring alignment with customer ... Future State Mapping, Process Documentation and Mapping, SWOT); Approach project needs from a user and customer

MAIN RESPONSIBILITIES Set and deploy applications registered in Generix Service Catalog, according to ... to leave the comfort zone; Excellent communication and interpersonal skills; Ability to prioritize customer ... quality control and risk assessment before implementation; Ensure a post-implementation review with the customer ... Mathematics or similar will be a plus; Experience in the contact and resolution of the requests made by the customer

designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service

designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service

designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service

Customer service focus: It is important that you can identify opportunities and offer the best solutions ... Organization and attention to detail: In a work environment where product management and customer service ... We value diversity and innovation, and we encourage the sharing of ideas that can make our service even

upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service ... diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service ... maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service