16 customer service English-speaking jobs in Matosinhos

leadership and cross‑functional collaboration to ensure the CCaaS platform meets business objectives, customer ... and RoadmapDevelop and execute the CCaaS platform roadmap, ensuring alignment with business goals, customer ... applications.Ensure best practices in IVA design, datastores, call flows, routing strategies, and omnichannel customer ... AttributesStrategic thinker with strong execution focus.Customer‑centric mindset with a passion for improving customer ... is responsible for the strategic design, leadership, and delivery of enterprise Contact Center as a Service

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

to find workable solutions for all parties involved Independent, structured, results‐oriented, and customer‐oriented ... management or a project environment Knowledge/experience in service management (e.g., acting as a service ... You own day‐to‐day application operations—managing incidents, service requests, problems, and changes—to ... or Integrity & Law processes (appreciated/advantage) Several years of professional experience in IT service ... analytics tools, cloud services, server management, SAP BW, and Mendix Experience managing external service

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit ... -We have an exciting opportunity for you to join our team as a Customer Financial Services Cash Apps

Working knowledge of MS Office; knowledge of hotel management software is an advantage - Excellent customer ... service skills as well as a business mindset - Demonstrable aptitude in decision-making and problem-solving

program over time.As a Marketing Analyst in the Revenue Quality AI team, you will work hands-on with customer ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... data-driven insights: analyze large and diverse datasets to identify revenue quality opportunities, customer ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... checks).Background in pricing, revenue management, finance, operations analytics, sales operations, customer

Oversee planning and execution of shipments, optimising routes and modes to meet customer expectations ... Drive continuous process improvements in forwarding operations to enhance service quality and reduce ... directly impact the seamless flow of our logistics solutions and our commitment to delivering outstanding service ... cross‐functional teams, including sales, customs brokerage and warehouse operations, to guarantee end‐to‐end service

optimizationIdentifying structural inefficiencies and driving measurable improvements in scalability, performance, and customer ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit

Requirements Execute commercial strategies with a focus on results and customer satisfaction. ... Provide personalized, high-quality service, compatible with the luxury segment's excellence standards ... We remain at your service for any further questions or assistance you may need throughout the recruitment

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit

: Experience integrating with payment service providers (PSPs), handling payment flows, PCI compliance ... boundaries, inter‐service communication, and distributed system challenges Payment Services Integration ... Microservices Architecture: Hands‐on experience developing in microservices architecture with understanding of service

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit

Soft Skills Customer-oriented mindset with clear and professional communication. ... Coordinate and validate specific technical developments required to meet customer needs.

Negotiate, manage and ensure compliance with Vendor contracts, including pricing agreements, service ... Experience managing Vendor relationships, including performance monitoring, issue resolution, and service-level

experience with LinkedIn Recruiter and other networks; Client orientation and high expectations of service