36 customer service English-speaking jobs in Matosinhos

efficient operation of assets, while contributing to customer satisfaction. ... Support customer training, technical briefings, and on-site guidance when required. ... The role combines advanced technical expertise with strong customer focus to ensure safe, reliable, and ... The Senior Service Engineer is a key technical specialist responsible for delivering high-quality service ... Background in customer-facing roles, working independently on‐site and managing technical responsibility

Customer-centric mindset with a passion for improving customer experience. ... is responsible for the strategic design, leadership, and delivery of enterprise Contact Center as a Service ... Proven experience with Contact Center as a Service (CCaaS) platforms such as Genesys Cloud, NICE CXone ... leadership and crossfunctional collaboration to ensure the CCaaS platform meets business objectives, customer ... Ensure best practices in IVA design, datastores, call flows, routing strategies, and omnichannel customer

Experience working with CCaaS or customer experience platforms in an enterprise environment. ... application insight to ensure the CCaaS platform aligns with business objectives and delivers exceptional customer ... development and execution of the CCaaS platform roadmap, ensuring alignment with business goals and customer ... Alignment & Advisory Provide expert guidance to ensure CCaaS applications align with business objectives, customer ... Advisor to support the development, optimization, and ongoing evolution of our Contact Center as a Service

efficient operation of assets, while contributing to customer satisfaction. ... Support customer training, technical briefings, and on-site guidance when required. ... The role combines advanced technical expertise with strong customer focus to ensure safe, reliable, and ... The Senior Service Engineer operates with a high degree of autonomy, supports complex service activities ... Act as a trusted technical interface for customers during service execution and after-service follow-up

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

Join to apply for the Customer Financial Services Representative-Senior role at FedEx 2 days ago Be among ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... the first 25 applicants Join to apply for the Customer Financial Services Representative-Senior role ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... - We have an exciting opportunity for you to join our team as a Customer Financial Services Cash Apps

Overview As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect

This role will collaborate with internal teams and external partners to ensure service quality, operational ... Responsibilities Support the implementation of Shared Services processes (e.g., P2P, R2R, O2C) in accordance with service

Drive continuous improvement of customer experience and service delivery by working cross‐functionally ... professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service

As a Marketing Analyst in the Revenue Quality AI team, you will work hands-on with customer, shipment ... Background in pricing, revenue management, finance, operations analytics, sales operations, customer ... data-driven insights: analyze large and diverse datasets to identify revenue quality opportunities, customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

This role will work closely with internal stakeholders and external partners to guarantee high-quality service ... across key processes (e.g., P2P, R2R, O2C) Work with internal teams and external vendors to ensure service

the Value‐Engine : Own the Seedsight product roadmap, prioritizing features that drive the highest Customer ... " marketer who understands that our product is not just a sensor, but a comprehensive Platform‐as‐a‐Service ... hardware (sensors) and software (AI analytics) is seamless, scalable, and sold as a high‐margin recurring service

due diligence and Integration; Change Management; Communications; Labour Relations; KPI Management; Service

The Customer AI & Rapid Prototyping department stands at the forefront of digital transformation at TUI ... Our team develops innovative AI solutions and personalized customer experiences that create measurable ... The team is responsible for a crucial product to enhance the customer experience with AI: Personalisation ... Customer‐focused engineer with a passion for crafting high‐quality digital products, continuous improvement ... that explore new ways of delivering value, solving complex business challenges, and meeting evolving customer

Requirements Execute commercial strategies with a focus on results and customer satisfaction. ... Provide personalized, high-quality service, compatible with the luxury segment's excellence standards ... We remain at your service for any further questions or assistance you may need throughout the recruitment

Their work contributes to improving customer satisfaction, reducing maintenance costs, and enhancing ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

Collaborate closely with multidisciplinary teams (Product, Frontend, QA, Data, and Engineering) to deliver customer

As a Marketing Analyst in the Revenue Quality AI team, you will work hands‐on with customer, shipment ... Background in pricing, revenue management, finance, operations analytics, sales operations, customer ... data‐driven insights: analyze large and diverse datasets to identify revenue quality opportunities, customer ... Competencies FedEx (TNT) data familiarity: hands‐on experience working with FedEx (TNT) commercial, financial, customer

Today, we continue to lead because we have a world‐class, diverse workforce that puts the customer at ... interactive dashboards with UI/UX best practices in mind (+2 years) Experience coding RESTful APIs or service