56 customer service English-speaking jobs in Matosinhos

In this role, you will analyze key customer journeys to enhance customer satisfaction and drive business ... Support Customer Journey Mapping & Design: Work with Customer Experience Design team to design optimal ... We are seeking a Customer Journey Analyst to join our dynamic team. ... behaviours and identify opportunities to improve the customer experience. ... and provide actionable recommendations to improve customer experience and drive business growth.

Customer Journey Mapping & Service Blueprints: Ensures we have end-to-end customer journey maps and detailed ... service blueprints which visualize the customer experience across all touchpoints, identifying areas ... , and service interactions through user experience (UX) research and new design concepts. ... Advocate for Customer Driven Design: Serve as a CX advocate, cascading customer driven design best practice ... creation of exceptional, customer-centric experiences across all touchpoints.

Data entry clerks come from various backgrounds including data entry, telemarketing, customer service ... If you are self-motivated and comfortable working from home, enjoy roles such as email customer service ... Earn at Home Panelist Program - Client Service Rep - Data Entry Agent - Job from Home & Part-time We

You will provide coaching and guidance to the team, ensuring they deliver exceptional service aligned ... Customer Experience OptimizationDrive initiatives to improve customer financial services satisfaction ... Strong Customer Experience mindset. ... We have an exciting opportunity for you to join our team as Customer Financial Services Supervisor. ... Work closely with the vendor team to address customer pain points and reduce escalations.

What you will be doing: As a Customer Financial Services Specialist, you will be responsible for leading

Experience working with third party auditors/customer portals (Plus). ... High degree of customer orientation. Good problem-solving and analytical skills. ... Provides support to sales on any questions that may arise when a customer is activated. ... Assists in legal case support to ensure ability to minimize penalties and decreased customer experience ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every

Provides support to sales on any questions that may arise when a customer is activated. ... Assists in legal case support to ensure ability to minimize penalties and decreased customer experience ... German, Dutch, Italian, Spanish (B2 Level); Ability to pay close attention to detail; High degree of customer ... comfort zone and propose suggestions for improvement; Experience working with third party auditors / customer

What you will be doing: Analyze Customer Data: Collect, analyze, and interpret customer data from various ... We have an exciting opportunity for you to join our team as a Customer Data Analyst. ... platforms such as Relay42 to tailor marketing strategies and campaigns to specific customer groups. ... Develop Audience Segmentation: Create and manage detailed audience segments based on customer data, using ... automation strategies, including segmentation, lead scoring, and personalized campaigns, to enhance customer

Experience working with third-party auditors / customer portals (Plus). ... High degree of customer orientation. Good problem-solving and analytical skills. ... Provides support to sales on any questions that may arise when a customer is activated. ... Assists in legal case support to ensure ability to minimize penalties and decreased customer experience

yourselves with the Vestas Values: Passion, Accountability, Collaboration and Simplicity Have a clear customer ... The department is key for ensuring that our Software enables our Service Operations and Service Technicians ... The Service Software team sits within the Turbine SW Organization in Vestas. ... to work efficiently, and that all aspects of Software related to service are addressed. ... Responsibilities Your responsibilities will cover: You will be part of a team providing engineering service

Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service

collaborating with multiple internal functions i.e. procurement, engineering, manufacturing facilities, service

designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service

What do you bring with you: Customer-Centric Approach: A passion for understanding customer needs and ... Performance Monitoring: Work with Customer Insights and Customer Experience Design teams to understand ... if the journey/experience is meeting customer expectations and delivering desired business outcomes. ... journey(s) and/or experiences in line with customer needs and the organization’s wider strategic objectives ... What you will be doing: Vision & Strategy Development: Define the strategy and vision for the assigned customer

tools like Relay42, Salesforce Marketing Cloud, and other systems (e.g., Salesforce CRM (sales cloud, service ... to create and manage advanced audience segmentation and personalized marketing experiences based on customer ... modern orchestration tools like Asana, Relay42, and Salesforce Data Cloud, including email sequences, customer ... implementing automation workflows, including trigger-based campaigns, dynamic content, and multi-step customer

Ability to leverage market research and customer insights to inform strategy, with proficiency in digital ... Develop comprehensive GTM strategies for new product launches and campaigns across the FedEx service ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

If so, we have an exciting opportunity for you to join our team as a Customer Financial Services Representative ... comfort zone and propose suggestions for improvement; Experience working with third-party auditors/customer ... German, French, Italian, Spanish (B2 Level); Ability to pay close attention to detail; High degree of customer

Experience in developing offshore service processes (beneficial). ... Gather and negotiate customer requirements, ensuring alignment with project goals.

designers, engineers, and sub-suppliers on multiple activities to improve project delivery and boost customer ... DFMEAs Dialogue and alignment with affected stakeholders, Factory or supplier of blades, module owners, Service

Customer-oriented, with a service mindset and a significant quality focus.