40 customer service English-speaking jobs in Matosinhos

Customer-centric mindset with a passion for improving customer experience. ... is responsible for the strategic design, leadership, and delivery of enterprise Contact Center as a Service ... Proven experience with Contact Center as a Service (CCaaS) platforms such as Genesys Cloud, NICE CXone ... leadership and crossfunctional collaboration to ensure the CCaaS platform meets business objectives, customer ... Ensure best practices in IVA design, datastores, call flows, routing strategies, and omnichannel customer

the relationships with the CSAs partners across all regions Pro-actively develop and build client and customer ... Five years ago, we established Sodexo Business Services (SBS), our shared service center. ... a subject matter expert for service delivery for a total IFM CSA offer Point of escalation and issue ... relationships with MSD stakeholders Provide thought leadership on all IFM service delivery and act as ... of MSD business targets and identified annual priorities, whilst always maintaining contractual and service

supporting centralized Shared Service Centers in Porto, Mumbai and Bogota. ... Basic knowledge of Finance and Shared Service Center environments. ... Overview Global Finance Project Manager role within Sodexo's Global Business Service (GBS) strategy,

- We have an exciting opportunity for you to join our team as a Ops Service, Quality and Process Associate ... Specialist within the a newly formed department under the European Global Trade Service organization. ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... as well as Planning and Engineering, Compliance, Regulatory and other functions in order to improve service

Contacting customers or government agencies to clarify information when needed • Resolving routine customer ... Service FedEx was built on a philosophy that puts people first, one we take seriously. ... What you will be doing: • Reviewing shipments data to understand the exact customer and regulatory requirements ... processes and regulatory requirements, CHIEF entries and commercial flights processing is desired • Customer ... Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer

Contacting customers or government agencies to clarify information when needed • Resolving routine customer ... Service FedEx was built on a philosophy that puts people first, one we take seriously. ... What you will be doing: • Reviewing shipments data to understand the exact customer and regulatory requirements ... processes and regulatory requirements, CHIEF entries and commercial flights processing is desired • Customer ... Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer

We have an exciting opportunity for you to join our team as a Senior Customer Financial Representative ... agreements and contractual terms Monitor customer accounts to ensure prompt payment and healthy aging ... collections, and account reconciliation Ensure accurate and timely invoice generation in line with customer ... customers to follow up on structural issues Act as a primary point of contact for financial-related customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every

enhancements, and customer impact. ... design, build, and deploy innovative automation solutions that improve operational efficiency, enhance customer ... design, build, and deploy innovative automation solutions that improve operational efficiency, enhance customer ... AI-powered organization that sets new standards for innovation, compliance, operational excellence, and customer ... Measure and communicate automation benefits, including effort reduction, service improvements, compliance

Customer Care: Workforce Management; Forecasting & Capacity Planning; (Translating the Business Plan) ... ; KPI & Target Setting; Tool Configuration & Selection; Traffic Management; Customer Interactions; Impact ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

Contacting customers or government agencies to clarify information when needed • Resolving routine customer ... What you will be doing: • Reviewing shipments data to understand the exact customer and regulatory requirements ... processes and regulatory requirements, CHIEF entries and commercial flights processing is desired • Customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

Is so, we have an exciting opportunity for you to join our team as a Customer Financial Services Representative ... comfort zone and propose suggestions for improvement; Experience working with third party auditors / customer ... German, French, Italian, Spanish (B2 Level); Ability to pay close attention to detail; High degree of customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

Work on high-impact global challenges that affect international trade and customer experience. ... Explore Generative AI solutions to enhance knowledge management, customer interactions, operational workflows ... into a data-driven and AI-powered organization that sets new standards for innovation, compliance, and customer ... Create predictive and prescriptive analytics solutions that improve productivity, service performance ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every

Seven years ago, we established Sodexo Business Services (SBS), our shared service center. ... Excellent communication, stakeholder management, and negotiation skills, with a customer-oriented mindset

transformational opportunities, drive innovation, and lead change initiatives that improve efficiency, customer ... transformational opportunities, drive innovation, and lead change initiatives that improve efficiency, customer ... AI-powered organization that sets new standards for innovation, operational excellence, compliance, and customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

Innovation, operational excellence, and customer insight are at the core of how we grow, compete, and ... forecasts and support proactive scenario planning around macroeconomic shifts, trade changes, and evolving customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

The role will drive financial performance, commercial compliance, and service excellence through robust ... Working closely with internal stakeholders and outsourced service providers, the successful candidate ... Working closely with internal stakeholders and outsourced service providers, the successful candidate ... Act as a trusted commercial partner, ensuring value and service excellence across the FM network. ... The role will drive financial performance, commercial compliance, and service excellence through robust

comfort zone and propose suggestions for improvement; Experience working with third party auditors / customer ... German, French, Italian, Spanish (B2 Level); Ability to pay close attention to detail; High degree of customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

As a Marketing Analyst in the Revenue Quality AI team, you will work hands-on with customer, shipment ... Background in pricing, revenue management, finance, operations analytics, sales operations, customer ... data-driven insights: analyze large and diverse datasets to identify revenue quality opportunities, customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

In-Country Ground Movement Planning & Engineering; PMO Planning & Engineering; Gateway Planning Support; Customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

Is so, we have an exciting opportunity for you to join our team as a Customer Financial Services Representative ... German, French, Italian, Spanish (B2 Level); Ability to pay close attention to detail; High degree of customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company