73 customer service English-speaking jobs in Matosinhos

  • Ikea
  • Matosinhos
  • June 18
LogoYou have experience within sales or customer service. ... We have knowledge of the IKEA product range, local markets and customer needs and we constantly find
  • Concentrix
  • Senhora da Hora
  • December 27
LogoDescription We're hiring Customer Service, Retentions and Content Moderation Advisors to join our ... About you:To qualify for one of our roles, all you need is …High school diploma;Some customer service ... high sense of responsibility and attention to detail;Can-do attitude and a genuine desire to leave the customer
  • Finoa
  • Matosinhos
  • November 13
cryptocurrency management platforms 25 vacation days per year, with an additional day for each year of service ... Your mission As a Customer Operations Specialist at Finoa, you will help to shape what excellence looks ... and continuously work on enhancing our processes, documentations and applications to ensure the best customer ... In this role, you will: Technically investigate and solve customer inquiries Improve existing product ... operation instructions to extend our continuously growing knowledge base Act like an owner and resolve customer
  • FedEx
  • Leça do Balio
  • November 21
LogoJourney Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... work collaboratively with cross-functional teams to create solutions that meet both business goals and customer ... service delivery.  
  • FedEx
  • Leça do Balio
  • November 15
LogoSynthesize findings to inform service design strategies. • Journey Mapping: Develop end-to-end customer ... improvements and design decisions. • Proficient in creating customer journey maps and service blueprints ... journey maps that visualize the customer experience across all touchpoints, identifying areas of friction ... out customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... What you will be doing: • Service Blueprint Development: Create detailed service blueprints that map
  • USASJB
  • Matosinhos
  • November 11
Data entry clerks come from various backgrounds including data entry, telemarketing, customer service ... If you are self-motivated and comfortable working from home, enjoy roles such as email customer service ... Earn at Home Panelist Program - Client Service Rep - Data Entry Agent - Job from Home & Part-time We
  • FedEx
  • Leça do Balio
  • November 23
LogoCustomer Journey Mapping & Service Blueprint s : Ensures we have end-to-end customer journey maps and ... detailed service blueprints which visualize the customer experience across all touchpoints, identifying ... , and service interactions through user experience (UX) research and new design concepts.   ... Advocate for Customer Driven Design : Serve as a CX advocate, cascading customer driven design best practice ... creation of exceptional, customer-centric experiences across all touchpoints.
  • Ikea
  • Matosinhos
  • June 11
LogoA day in your life with us Keeping the customer in focus by actively approaching them to make them feel ... in a vibrant retail environment; Previous service environment experience is an advantage. ... Job ID: Date posted: 11/06/ Who you are You are service minded, sales driven and feel motivated working
  • Vestas
  • Leça do Balio
  • October 28
LogoThe Service Operations is responsible for the smooth running of our customer's wind farms, ensuring ... It is responsible for developing these markets in terms of sales, project installation and customer service ... Service Operations > Service and Construction Academy > MED Operational Readiness Vestas Mediterranean ... As such, the team is key to maintaining long-term customer loyalty.
  • FedEx
  • Leça do Balio
  • July 10
LogoAs a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... procedures to resolve.For complex issues, may escalate to senior team members.This position will optimize Customer ... languages are German, French, Italian, SpanishAdd value – experience working with third party auditors / customer
  • FedEx
  • Leça do Balio
  • July 10
LogoFedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... Directing, coaching and developing team leaders and team members to ensure they provide highest possible service ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit
  • IKEA
  • Matosinhos
  • November 19
Customer Service. An Understanding of the ITIL framework. Experience working with SLAs & KPIs. ... Country IT contributes to the growth of IKEA and improves the customer´s life at home. ... You will offer support and coverage for business-as-usual service desk tasks, as well as support for ... Escalate potential service/problem issues initially with the relevant management/departments. ... with ITSD work will be covered below: 1st Line Support of Software / Hardware related Incidents and Service
  • FedEx
  • Leça do Balio
  • July 10
LogoAs a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team ... thesupervision of relevant management.We have an exciting opportunity for you to join our team as a Customer ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service
  • FedEx
  • Leça do Balio
  • July 10
LogoAs a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect ... For complex issues, may escalate to senior team members.This position will optimize Customer Experience ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... languages are German, French, Italian, SpanishAdd value – experience working with third party auditors / customer
  • Winning
  • Senhora da Hora
  • November 20
LogoClient Service Experience: Prior experience in customer service, preferably within the financial services ... Soft Skills Client-oriented approach with a strong focus on delivering quality service.
  • Federal Express, Inc.
  • Leça do Balio
  • November 20
What do you bring with you: Customer-Centric Approach: A passion for understanding customer needs and ... Performance Monitoring: Work with Customer Insights and Customer Experience Design teams to understand ... journey(s) and/or experiences in line with customer needs and the organization's wider strategic ... if the journey/experience is meeting customer expectations and delivering desired business outcomes. ... What you will be doing: Vision & Strategy Development: Define the strategy and vision for the assigned customer
  • Federal Express, Inc.
  • Leça do Balio
  • November 20
designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service
  • Phiture
  • Matosinhos
  • November 12
Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... Siemens SI is implementing a global Customer Portal for one of its business areas. ... The Customer Interaction Portal aims to be a key tool in the interaction between customers and Siemens ... Your mission will be… You will be responsible for the FE development of a customer-facing application
  • FedEx
  • Leça do Balio
  • November 16
Logodesigners, customer journey owners, and developers, to communicate research findings and advocate for ... . • Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... design. • Prototype Testing & Iteration : Design and test low- and high-fidelity prototypes of new service ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service
  • FedEx
  • Leça do Balio
  • November 15
LogoWhat do you bring with you: • Customer-Centric Approach: A passion for understanding customer needs and ... Insights and Customer Experience Design teams to understand if the journey/experience is meeting customer ... you will be doing: • Vision & Strategy Development: Define the strategy and vision for the assigned customer ... journey(s) and / or experiences in line with customer needs and the organization’s wider strategic objectives ... obtaining buy in and support from cross-functional stakeholders. • Performance Monitoring: Work with Customer
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