96 customer service English-speaking jobs in Matosinhos

Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... work collaboratively with cross-functional teams to create solutions that meet both business goals and customer ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... service delivery.

Are you a tech-savvy problem solver passionate about providing exceptional customer service? ... Ensuring compliance with working instructions, customer satisfaction, and work quality.

customer satisfaction and loyalty through excellent service standards, timely resolution of issues, and ... Service Industries Transportation Equipment Manufacturing #J-18808-Ljbffr ... Customer Support Specialist responsibilities include resolving customer queries, recommending solutions ... WHAT WE ARE LOOKING FOR We are looking for a Customer Support Specialist to assist our customers with ... RESPONSIBILITIES Respond to customer queries in a timely and accurate way, via phone, e-mail or chat

continuous improvement of the voice of customer program. ... We have an exciting opportunity for you to join our team as a Customer Research Analyst. ... collect valuable customer insights, enhance their satisfaction and drive business outcomes. ... and/or Market Research and familiarity with Customer Satisfaction KPIs (OSAT, NPS etc). ... What you will be doing: Plan, execute, analyze and optimize Customer Research for FedEx in Europe to

Support Customer Journey Mapping & Design: Work with Customer Experience Design team to design optimal ... We are seeking a Customer Journey Analyst to join our dynamic team. ... , and Power BI to enhance customer satisfaction and drive business outcomes. ... behaviours and identify opportunities to improve the customer experience. ... In this role, you will analyze key customer journeys using tools like SAS, Databricks, Adobe Analytics

Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... service delivery. ... What you will be doing: Service Blueprint Development: Create detailed service blueprints that map out

Support Customer Journey Mapping & Design: Work with Customer Experience Design team to design optimal ... behaviors and identify opportunities to improve the customer experience. ... , and Power BI to enhance customer satisfaction and drive business outcomes. ... In this role, you will analyze key customer journeys using tools like SAS, Databricks, Adobe Analytics ... What you will be doing: Data Analysis and Reporting: Combine, analyze and interpret data on customer

This team prepares the delicacies and provides customer service. ... restaurant is the team that provides service, actively approaching the customer, welcoming them with ... In this area, the team provides customer service and manages the sales space, ensuring that products ... contact and the desire to offer a good service that gives our customers a reason to return to IKEA more ... with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer

restaurant is the team that provides service, actively approaching the customer, welcoming them with ... In this area, the team provides customer service and manages the sales space, ensuring that products ... This team prepares the delicacies and provides customer service; Swedish Grocery store where our customers ... contact and the desire to offer a good service that gives our customers a reason to return to IKEA more ... with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer

We have an exciting opportunity for you to join our team as a (INSERT JOB TITLE). Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day.

service, customer management, etc.). ... provided meet the customer's needs. ... He/she will be mainly performing all tasks necessary to successfully carry out service offerings to the ... Provide telephone service and support to the Company's customers to ensure that the commercial offerings ... Customer Orientation. Analytical Skills. Teamwork capacities. Commitment. Integrity and Respect.

What you will be doing: Analyze Customer Data: Collect, analyze, and interpret customer data from various ... We have an exciting opportunity for you to join our team as a Customer Data Analyst. ... platforms such as Relay42 to tailor marketing strategies and campaigns to specific customer groups. ... Develop Audience Segmentation: Create and manage detailed audience segments based on customer data, using ... automation strategies, including segmentation, lead scoring, and personalized campaigns, to enhance customer

As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

service, customer management, etc.). ... provided meet the customer's needs. ... He/she will be mainly performing all tasks necessary to successfully carry out service offerings to the ... Provide telephone service and support to the Company's customers to ensure that the commercial offerings ... Customer Orientation. Analytical Skills. Teamwork capacities. Commitment. Integrity and Respect.

Drive continuous improvement in customer satisfaction levels by enhancing service quality. ... Join our dynamic team and contribute to our mission of continuous improvement and customer satisfaction

Experience working with third-party auditors / customer portals (Plus). ... High degree of customer orientation. Good problem-solving and analytical skills. ... Provides support to sales on any questions that may arise when a customer is activated. ... Assists in legal case support to ensure ability to minimize penalties and decreased customer experience ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every

Professionalism is our commitment to delivering the highest standards of service. ... are a team player; You are flexible; Experience in related fields is an advantage: Tourism, Horeca, Customer ... spanning over a decade, we've fine-tuned our expertise and cultivated a reputation for exceptional service ... conversational) English; You have an optimistic and friendly attitude; You are empathetic and attentive to customer

designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service

designers, customer journey owners, and developers, to communicate research findings and advocate for ... Collaboration & Stakeholder Communication: Work closely with cross-functional teams, including service ... Prototype Testing & Iteration: Design and test low- and high-fidelity prototypes of new service solutions ... Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service

Lead the relationships with the CSAs partners across all regions Actively develop and build client and customer ... Five years ago, we established Sodexo Business Services (SBS), our shared service center. ... a subject matter expert for service delivery for a total IFM CSA offer Serve as point of escalation ... relationships with MSD stakeholders Provide thought leadership on all IFM service delivery and act as ... delivery of MSD business targets and identified annual priorities, whilst maintaining contractual and service