45 customer service English-speaking jobs in Matosinhos

Customer-centric mindset with a passion for improving customer experience. ... is responsible for the strategic design, leadership, and delivery of enterprise Contact Center as a Service ... Proven experience with Contact Center as a Service (CCaaS) platforms such as Genesys Cloud, NICE CXone ... leadership and crossfunctional collaboration to ensure the CCaaS platform meets business objectives, customer ... Ensure best practices in IVA design, datastores, call flows, routing strategies, and omnichannel customer

efficient operation of assets, while contributing to customer satisfaction. ... Support customer training, technical briefings, and on-site guidance when required. ... The role combines advanced technical expertise with strong customer focus to ensure safe, reliable, and ... The Senior Service Engineer operates with a high degree of autonomy, supports complex service activities ... Act as a trusted technical interface for customers during service execution and after-service follow-up

Experience working with CCaaS or customer experience platforms in an enterprise environment. ... application insight to ensure the CCaaS platform aligns with business objectives and delivers exceptional customer ... development and execution of the CCaaS platform roadmap, ensuring alignment with business goals and customer ... Alignment & Advisory Provide expert guidance to ensure CCaaS applications align with business objectives, customer ... Advisor to support the development, optimization, and ongoing evolution of our Contact Center as a Service

the relationships with the CSAs partners across all regions Pro-actively develop and build client and customer ... Five years ago, we established Sodexo Business Services (SBS) , our shared service center. ... a subject matter expert for service delivery for a total IFM CSA offer Point of escalation and issue ... relationships with MSD stakeholders Provide thought leadership on all IFM service delivery and act as ... of MSD business targets and identified annual priorities, whilst always maintaining contractual and service

Build strong relationships with key customers to support long-term partnerships Provide a high level of service ... a Senior Customer Financial Representative at FedEx. ... Senior Customer Financial Representative We have an exciting opportunity for you to join our team as ... agreements and contractual terms Monitor customer accounts to ensure prompt payment and healthy aging ... collections, and account reconciliation Ensure accurate and timely invoice generation in line with customer

supporting centralized Shared Service Centers in Porto, Mumbai and Bogota. ... Basic knowledge of Finance and Shared Service Center environments. ... Overview Global Finance Project Manager role within Sodexo's Global Business Service (GBS) strategy,

Join to apply for the Customer Financial Services Representative-Senior role at FedEx 2 days ago Be among ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... the first 25 applicants Join to apply for the Customer Financial Services Representative-Senior role ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

preferences Ensure excellent customer service, resolving any issues or concerns Product Knowledge & ... This role involves analyzing market trends, customer behaviour, and sales data to identify growth opportunities ... to meet revenue targets Manage and expand the client portfolio in domestic and international markets Customer ... , colors, textures, and custom requirements Provide tailored solutions and recommendations based on customer ... logistics teams to ensure timely order fulfilment Market & Competitor Analysis Research market trends, customer

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... - We have an exciting opportunity for you to join our team as a Customer Financial Services Cash Apps

Seven years ago, we established Sodexo Business Services (SBS) , our shared service center. ... 2+ years of relevant experience with performance KPI and reporting in a service organization. ... Leverage technical expertise to develop and manage service performance management tools and reports for

Drive continuous improvement of customer experience and service delivery by working cross‐functionally ... professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service

We also offer service anniversary and recognition awards, and subject to the terms of their respective ... identifying opportunities to gain additional customer opportunities. ... Assists pricing management through evaluation of current pricing models and resulting customer wins, ... Advises on organization standards relative to product performance and ensures customer expectations align ... Provides recommendations on alternate pricing models to management in order to secure key customer business

Strong communication, customer focus, training and collaboration skills. ... growth in targeted OR accounts, ensure optimal clinical usage of the Mölnlycke portfolio, increase customer ... Manage customer profitability effectively, through portfolio, price and ProcedurePak components management ... organised in the four business areas Wound Care, Operating Room Solutions, Gloves and Antiseptics, where customer

Service International Transport Documentation Incoterms® Customs Procedures Operational & Commercial ... Learn Export & Import Operations International Freight Forwarding Ocean, Road, Rail & Air Transport Customer

(General Ledger) – Accountant Specialist Join Sodexo Business Services (SBS) in Portugal, a shared service

the Value‐Engine : Own the Seedsight product roadmap, prioritizing features that drive the highest Customer ... " marketer who understands that our product is not just a sensor, but a comprehensive Platform‐as‐a‐Service ... hardware (sensors) and software (AI analytics) is seamless, scalable, and sold as a high‐margin recurring service

As a Marketing Analyst in the Revenue Quality AI team, you will work hands-on with customer, shipment ... Background in pricing, revenue management, finance, operations analytics, sales operations, customer ... data-driven insights: analyze large and diverse datasets to identify revenue quality opportunities, customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

The Customer AI & Rapid Prototyping department stands at the forefront of digital transformation at TUI ... Our team develops innovative AI solutions and personalized customer experiences that create measurable ... The team is responsible for a crucial product to enhance the customer experience with AI: Personalisation ... Customer‐focused engineer with a passion for crafting high‐quality digital products, continuous improvement ... that explore new ways of delivering value, solving complex business challenges, and meeting evolving customer

Seven years ago, we established Sodexo Business Services (SBS), our shared service center. ... Excellent communication, stakeholder management, and negotiation skills, with a customer-oriented mindset

reliably and efficiently, or enable us to detect current and potential future defects to improve our service ... your software engineering skills in a highly diverse team, promote a culture of innovation to unlock customer ... Offer Within VSP, we are one of the most cross-functional departments with a huge potential to create customer