101 customer service English-speaking jobs in Matosinhos

This position will also serve as an escalation resource for troubleshooting and customer service support ... Complex analysis capability Customer Service Experience Process design -leveraging technology Vendor ... procedures for the system, aligning system processes with business needs; leading the direction to ensure customer ... 7 years ago, we established Sodexo Business Services (SBS), our shared service center. ... model that provides effective self-service, help desk, and escalation within resource limitations.

. 🇵🇹 Portugal is no exception and 7 years ago, our shared service center – Sodexo Business Services ... Relevant work experience (in collections or credit management department, shared service centers, accounting ... Manage key/critical customer relationships. ... Liaise contra accounts (customer and supplier account reconciliation). ... Interacting with customer Account Payable to chase invoice approvals and payments.

The role serves as an escalation resource for troubleshooting and customer service support, and is responsible ... Additionally, the role will maintain a service delivery model that provides effective self-service, help ... Global System Configuration Management: Maintain a service delivery model with self-service, help desk ... identify and resolve issues; align system processes with business needs; lead the direction to ensure customer ... procedures for the system, aligning system processes with business needs; leading the direction to ensure customer

Minimum of 3 years of customer service experience. ... and ensures completion of customer service tasks within the expected time frames Ensure a consistent ... service management, communication and transport operation management. ... Customer: customer care, operational buyer, transport manager. 3PLs: both internal and competitors. ... and pro-active communication flow with the customer Act as a strong interface to resolve customer problems

, supporting centralized Shared Service Centers in Porto, Mumbai and Bogota. ... Basic knowledge of Finance and Shared Service Center environments. ... Overview Global Finance Project Manager role within Sodexo's Global Business Service (GBS) strategy

Join to apply for the Customer Financial Services Representative-Senior role at FedEx 2 days ago Be among ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... the first 25 applicants Join to apply for the Customer Financial Services Representative-Senior role ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

Engineering, Mechanical Engineering, or a related field; At least 2 years of professional experience in Customer

Job Title Customer Success role at proGrow Location & Employment Full-time Matosinhos About the ... Engineering, Mechanical Engineering, or a related field At least 2 years of professional experience in Customer

Service Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr ... effective, efficient and standardized manner across all regions and locations, while ensuring agreed Service ... Customer and Contract Management Establish relationship with Customer global team and act as the designated ... Customer Operations Management Coordination of the CLL Control Tower Operations teams across regions ... Ensure that customer process changes are cascaded down to affected operational teams and implemented

This position will also serve as an escalation resource for troubleshooting and customer service support ... Serves as an escalation resource for troubleshooting and customer service support Effectively troubleshoot ... Additionally, they will maintain a service delivery model that provides effective self-service, help ... Responsible for aligning system processes with business needs; leading the direction to ensure customer ... procedures for the system, aligning system processes with business needs; leading the direction to ensure customer

LaC) plays a key role within Vestas Service. ... Technology & Operations > Frontend Engineering & Technology > TOE - Loads & Controls department (Service ... will be responsible for developing control solutions that unlock new business opportunities within Service ... such as PowerPlus Site-specific controller tuning Field issue management (alarms and optimization) Service

We value detail orientation, problem-solving, and a customer-focused mindset. ... Experience working with third party auditors / customer portals (Plus). ... High degree of customer orientation. Good Problem solving and analytical skills. ... Customer Financial Services Representative-Associate role at FedEx Join FedEx as part of our Financial ... where you’ll handle complex financial transactions and resolve escalations to ensure an exceptional customer

Join us in providing exceptional service in a stylish setting. ... service Suggesting appropriate nail designs and treatments Requirements: Experience preferred but ... and interpersonal skills Ability to work flexible hours, including Saturday Passion for beauty and customer ... Applying gel and other nail enhancements Maintaining a clean and hygienic workstation Offering excellent customer

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service ... - We have an exciting opportunity for you to join our team as a Customer Financial Services Cash Apps

Review customer tender requirements and manage technical risk assessments. ... Support Operations teams with customer Cyber Security queries during project execution. ... Train internal teams (Sales, SCADA, Service) and customers on new Cyber Security solutions. ... Support R&D with market inputs to help shape future Cyber Security product and service roadmaps.

Knowledge of BPO KPIs: C-SAT (Customer Satisfaction), NPS (Net Promoter Score), and SLAs (Service Level ... Summarized Job Description: Answering customer queries via phone, e-mail, or chat. ... Mandatory Skills: 12 months of Customer Support within a Contact Center (preferably). ... Location: Office-based Office Location: Lisbon (Santos - To Be Confirmed Responsibilities: As a Customer ... resolving technical challenges to analyzing data trends, your contributions will ensure a positive customer

Application Deadline: Dec. 31, 2025 Matosinhos On-site Job Description Are you a service-minded ... Do you want to put your customer-centric mindset and communicative skills to use to ensure our customers ... Therefore, we support our customers from beginning to end, and even beyond, to ensure full customer satisfaction ... support Develop new processes to improve the efficiency of applications work and raise the quality of customer ... training to ensure they have the skills and tools necessary to optimize the use of our solutions Analyze customer

desirable  Willingness to learn internal toolset  Ability to abstract complex environments  Excellent customer ... service and communication skills Fluent in English  Applications from severely handicapped people ... framework), transition perspective (guiding implementations) down to technical and operational tasks (service ... processes  Qualifications 3+ Years of experience in a technical role in IT  Experience in the role as service

This will give you the opportunity to showcase your passion for customer service, teamwork, and self‑expression ... Responsibilities Own the Sales Game: Crush sales goals by delivering next‑level customer experiences ... Customer‑First Mentality: You get people, and you love making them feel confident and empowered. ... & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... This role requires a versatile project leader with strong business insight, experience in delivering customer-centric ... milestones, manage budgets, and mitigate risks to maintain high standards of quality, security, and customer ... Analyze data, generate reports, and recommend improvements based on commercial results and customer feedback