2 customer service English-speaking jobs in Seixal

Several years of experience in Customer Contact Centers, Customer Operations, or Service Management. ... Own the CCC service model, scope, processes, and performance. ... Drive training strategy of the team in coordination with the service providers. ... Manage and govern external contact center service providers, including contracts, SLAs, and KPIs. ... Setting up, scaling, or transforming Contact Centers Managing 3rd party service providers KPI driven

Your mission will be...Development of customized solution to fulfill customer requirements.Realize the