102 customer service English-speaking jobs in Amadora

The role ensures stable, reliable, and customer‐focused IT service delivery by leading daily operations ... communication and stakeholder management skillsAbility to manage high‐pressure situations (Major Incidents)Customer‐focused ... It acts as a key interface between Business Units, Service Owners, Application Teams, and SI IT governance ... , ensuring operational excellence, transparency, and continuous service improvement.Key AccountabilitiesOverall ... adequate skills, coverage, and onboardingPerformance & Continuous ImprovementMonitor KPIs, SLAs, and service

customer support tasks in a dynamic, international setting.ResponsibilitiesSupport MSD customer service ... requests using our case management systems;Help document customer feedback and support service improvement ... initiatives;Take part in team meetings and contribute to service quality and continuous improvement ... You will work closely with experienced colleagues, learn on the job, and contribute to real service and ... all the way through to delivery and after‐sales support—helping teams work smarter and deliver great customer

Summer Internships | Customer service - English speaker Trainee (m/f/d) Job ID 505208Posted since 08- ... customer feedback and support service improvement initiatives;Take part in team meetings and contribute ... customer support tasks in a dynamic, international setting.In this role, you will:Support MSD customer ... to service quality and continuous improvement actions.We Are Looking for Someone Who...Is currently ... You will work closely with experienced colleagues, learn on the job, and contribute to real service and

management of the IT User Support organization within SI IT.The role ensures stable, reliable, and customer-focused ... communication and stakeholder management skillsAbility to manage high-pressure situations (Major Incidents)Customer-focused ... IT service delivery by leading daily operations of Incident, Request, Problem, and Knowledge Management ... adequate skills, coverage, and onboardingPerformance & Continuous ImprovementMonitor KPIs, SLAs, and service ... ManagementOwn and continuously improve the User Support knowledge basePromote knowledge reuse and self-service

status, maintaining high quality standards and customer satisfaction as well as managing escalations ... are a plus;Strong technical expertise in ServiceNow, along with experience in capturing and managing customer ... Your mission will be...Planning service costs and pricing, preparing budget and resource plans, creating ... with Siemens policies and guidelines;Providing service, internal status and escalation reporting when ... successfully;Managing contracts and SLAs, keeping service documentation up‐to‐date and ensuring compliance

service experience (preferably in travel or hospitality).Organized, dependable, and proactive with a ... As a Travel Customer Representative, you will play a key role in supporting our clients throughout their ... and problem-solving skills.Ideal CandidateExcellent verbal and written communication skills.Strong customer

high quality standards and customer satisfaction as well as managing escalations successfully. ... Strong technical expertise in ServiceNow, along with experience in capturing and managing customer requirements ... Providing service, internal status and escalation reporting when required. ... Several years of hands‐on experience in IT Service Management and solution design. ... Your mission will be...Planning service costs and pricing, preparing budget and resource plans, creating

and service portfolio. ... and ensure alignment with Siemens Energy's broader digital and service roadmap. ... About The TeamOur Gas Services division is dedicated to low-emission power generation through service ... Energy's digital and service capabilities at the forefront of the market, embodying our values of Responsibility ... You act as the face of CTS in key customer engagements and industry events, helping position Siemens

efficiency by integrating advanced technologies like AI and IoT, enabling real‐time data analysis, improving customer ... platforms: SAP Field Service Management (FSM) and Salesforce Field Service (FSL). ... you will play a vital role in supporting the global rollout and continuous improvement of our core service ... This role provides you with hands‐on exposure to leading enterprise IT systems and global service processes ... team environment.Fluent in English, both written and spoken.About The Team Digitalization in field service

operational excellence to achieve efficiency, quality, innovation and harmonization across all our service ... and drive the implementation of the Knowledge Management (KM) framework aligned with the Enterprise Service ... priorities;Embed knowledge‐centric practices (including KCS) across teams to improve efficiency and service ... relevant certifications (ITIL, ServiceNow, KM/KCS) are a plus;Solid experience in Knowledge Management, IT Service

and drive the implementation of the Knowledge Management (KM) framework aligned with the Enterprise Service ... priorities;Embed knowledge‐centric practices (including KCS) across teams to improve efficiency and service ... relevant certifications (ITIL, ServiceNow, KM/KCS) are a plus;Solid experience in Knowledge Management, IT Service

HR Administration, Payroll and Digital People Solutions.Your mission will be...Support our Workday Service ... team in day‐to‐day operational and project-related activities;Gain hands‐on experience in a global service ... initial practical experience in Information Technology, Digital Services, IT Operations, Testing, or Service ... and help us to drive the use of Artificial Intelligence (including Large Language Models) in selected service ... stakeholders across multiple countries and time zones;Assist in maintaining and continuously improving the Service

with future service demands. ... Partner with regional field service management to optimize skill distribution across service regions, ... Product Owner - Strategic Demand Planning Compression Field Service About the Role Location Portugal ... Align demand planning with business objectives to enhance service efficiency and profitability. ... How You’ll Make an Impact  Develop long-term service demand forecasts by analyzing historical data,

quality, efficiency, and user satisfaction.Act as the primary point of contact for service providers ... Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration ... Tech Operations.Your mission will be...Coordinate Application Delivery and supervise and report on service ... metrics such as SLAs, KPIs, and operational costs.Support the development of strategies to improve service ... technologies;Knowledge of escalation procedures, incident management and other disciplines related to service

You collaborate with internal teams and external service providers, provide guidance to junior analysts ... relevant information to external service agencies to ensure the timely delivery of the credit assessment ... reports.Coordinate and resolve credit management-related issues with external service providers.Collaborate ... The Customer Credit Intelligence & Analytics Lead will report directly to the Head of Customer Credit ... among the first 25 applicantsA Snapshot of Your Day As a Credit Risk Analyst, you perform in-depth customer

Service Managers. ... technical issues in line with agreed Service Level Agreements (SLAs). ... technical teams as well as internal stakeholders, including R&D, Integration and Delivery engineers, and Customer ... external and internal customers.You will be responsible for analyzing, troubleshooting, and resolving customer-reported ... addition, you will support integration, delivery, and upgrade activities, ensuring smooth and reliable service

●Strong customer focus, excellent communication skills, and ability to navigate global, multicultural ... / Product Owner you will continually improve the service/product they own and articulate its value to ... Part time Full-time Experience Level Experienced Professional A Snapshot of Your Day As our Senior Service ... ●Optimize product development with technical expertise in business processes, creating a clear service ... ●Develop roadmaps for service/product development and delivery, overseeing implementation and progress

transparency and predictability.Lead vendor management activities, ensuring alignment with project goals and service ... distributed customer projects on time, within scope, budget, and quality targets while managing risks ... Job Description Customer Project Management focuses on planning and delivering cross-functional, geographically ... opportunity identification.Monitor project financial performance, contractual adherence, and overall customer ... hands‐on expertise in implementing CORE, IP, and RAN (4G & 5G) from an end‐to‐end perspective.Exceptional customer

arise.Contribute to the development of internal tools and utilities that enhance team productivity and service ... impact.Are you a student eager to kickstart your career in technical operations, process automation, and customer ... This full‐time role offers a unique blend of direct customer interaction and hands‐on experience in developing ... support interactions, solutions, and common issues to contribute to our knowledge base and improve customer ... providing exceptional technical support for our secrets management solution.Troubleshoot and resolve customer

Your work will have direct impact on service continuity, operational efficiency, and customer satisfaction.How ... You will collaborate closely with engineering, development, and support teams to deliver high‐quality customer