25 customer service English-speaking jobs in Amadora

Escalate performance related issues and customer complaints to service owners and proactively discuss ... with the associate providers our customer demands. ... Oversee service delivery, take accountability, and report performance (Service Levels. ... KPIs and Costs) of each individual IT service. ... In-depth knowledge of escalation procedures, incident management, and other disciplines related to service

Handle escalations and customer complaints of service owners and proactively discuss escalations with ... improvement plans, and customer expectations. ... Act as a Demand Manager for new internal customer requests (Integration of new services, New Incident ... Your mission will be… Coordinate service delivery, take accountability, and report performance (Service ... Several years of experience in IT service management, IT operations, service delivery management, application

This role is a great fit for candidates who have experience in tech support, IT-related customer service ... service channels Explain technical information in a clear and user-friendly way Identify and escalate ... We're looking for an English-speaking Technical Customer Support Representative to join a customer support ... more complex issues when necessary Deliver a positive and professional customer experience What ... we're looking for Good command of English Previous experience in Customer Support, Technical Support

A Snapshot of Your Day Join Siemens Energy's global Customer Credit Risk Intelligence (CCRI) team and ... A Snapshot of Your Day Join Siemens Energy's global Customer Credit Risk Intelligence (CCRI) team and ... You will perform customer credit assessments, rating assessments, support credit rating models, and deliver ... How You'll Make An Impact Conduct customer credit risk assessments and financial statement analysis. ... driving consistency, compliance, and strategic alignment in customer credit-related processes across

Will Learn Design, validate, and deliver end-to-end integrated communications solutions that meet customer ... Willing and available to travel globally for site integration, testing, commissioning, and customer support ... during integration, commissioning, troubleshooting, and handover activities while maintaining strong customer ... Manage system requirements, interfaces, and technical risks to ensure successful project execution and customer ... Professional Skills KEY SKILLS AND EXPERIENCE Strong stakeholder management and customer-facing communication

and customer orientation Independent, reliable, and structured working style Strong teamwork and collaboration ... operating and supporting technical applications and demonstrate a structured, solution-oriented, and customer-focused ... known error patterns Knowledge of incident management and the structured handling of incidents and service ... Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... stable and secure application operations Excellent analytical and problem-solving skills High level of service

, MS Excel, MS Outlook) Analytical, information processing and decision-making competences Strong customer ... Financial Services Information Technology (SFS IT), you will work on the continuous enhancement of our Customer ... and continuous enhancement while ensuring that regulatory and security requirements as well as agreed service ... Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

management framework; hosts risk governance and management meetings with business stakeholders; supports customer ... management framework; hosts risk governance and management meetings with business stakeholders; supports customer ... management framework; hosts risk governance and management meetings with business stakeholders; supports customer

Financial Services Information Technology (SFS IT), you will work on the continuous enhancement of our Customer ... Word, MS Excel, MS Outlook) Analytical, information processing and decision-making competences Strong customer ... Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... and continuous enhancement while ensuring that regulatory and security requirements as well as agreed service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

This is a customer facing role that is about more than project management; it actively encompasses engaging ... Experience as a product/service manager in a SaaS environment is valued. ... Communicate service status, roadmap progress, risks, and value realization to stakeholders. ... Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

reliability Investigate data issues and drive corrective action Enablement & Adoption Improve self-service ... the analytics and insights pillar supporting commercial decision-making across EMEA — turning sales, customer ... e.g., forecast accuracy, IC plan effectiveness), iterating as new data and market conditions emerge Customer

Software solutions and customer services along the wide-ranging product life cycle complete the portfolio ... Together with our pentest team, you verify and validate the security measures to ensure that customer ... You think with both the customer and solutions in mind, communicate readily, and present yourself confidently

solutions and data lifecycle management Ability to work in a self-organized team Strong orientation to the customer ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... improve, secure, and scale) Develop platform capabilities (APIs, automation, controllers) to enable self-service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

Experience delivering consulting and professional services in customer-facing roles. ... You will be part of the Global Customer Engineering (GCE) organization that works on IP network design ... Deliver expert consulting and professional services within complex, customer-specific project environments ... close coordination with Product Line Management and pre-sales teams to align technical solutions with customer

Experience working with HR service delivery models, HR systems, case management platforms, or process ... Experience with continuous improvement initiatives, process harmonization, or service quality improvement ... will help to ensure that HR operations are efficient, consistent, scalable, and aligned with global HR service

solutions and data lifecycle management Ability to work in a self-organized team Strong orientation to the customer ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

discovery, observability patterns, service mesh, REST, gRPC, etc.). ... Strong knowledge of microservices management and patterns (circuit breaker, saga, retries, API gateway, service

Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

Execute interlock checks and validate control logic following safety and quality standards Support customer