14 customer service English-speaking jobs in Ovar

To strengthen our team, we are looking for a Customer Service Specialist in our plant in Ovar.Responsibilities ... Customer order processing:Processing standard orders (SPOT-orders/ Manual schedules / Schedules) received ... via EDI/ PDF/ Excel or accessed through customer platformsProcessing Emergency ordersError managementCross ... with procurement team, Demand & Capacity, Sales, Warehouse,...Backlog management (Report download, customer ... Shipment announcements/...)Invoicing: Additional cost invoicing/ credit notes/ Tooling invoices/...Customer

aIT AM Support Specialist SCMin our plant in Ovar.Country: PortugalResponsibilitiesService Design and Service ... Do inform the assignedChange Manager about progress and status according to IT‐AM framework; update Service ... getting a decision on further steps as implementation.Service Operations2nd and 3rd level support of service

Strong customer service orientation (Customer first mindset) Flexible, positive, and open minded. ... Ensure prompt and efficient resolution of service issues and requests Provide technical support across

Strong customer service orientation (“Customer first” mindset) Flexible, positive, and open minded. ... Ensure prompt and efficient resolution of service issues and requests Provide technical support across

something big:  Drive agile excellence: You empower cross-functional teams to successfully develop digital service

responsible for creating excellent user interfaces that seamlessly fit in the entire journey of our service

improvements, and escalates to L3 with clear documentation.Service Request ExecutionExecute standard service

process validation and risk mitigation Drive structured problem-solving (8D, A3, 5Why) for internal and customer ... with applicable standards (ISO 9001, ISO 13485, IATF-16949, IPC standards where applicable) Support customer ... during project phase and serial production Monitor, analyze and improve KPIs such as PPM, FPY, IDC and customer ... Solid understanding of electronics manufacturing processes (SMT, THT, PCBA, Box Build) Experience in customer-facing

servers, virtualization, identity and access, backups, monitoring) and collaborates closely with L1 Service ... escalated from L1 (servers, virtualization, identity, and core infrastructure) and execute standard service ... production site and sales office in Ovar.Job Description The L2 Core Systems Support Engineer restores service

Service Request Execution Execute standard service requests per agreed procedures (e.g., onboarding/replacements

Coordinate incident resolution with global service owners when issues extend beyond regional scope. ... The role is hands on and operational, focused on incident resolution, service stability, change execution

ResponsibilitiesBI Development & Analytics DeliveryDesign, develop, and maintain dashboards, reports, and self-service

Do inform the assigned Change Manager about progress and status according to IT-AM framework; update Service

Identify opportunities to innovate, extend, and enhance service delivery where possible.