6 customer service English-speaking jobs in Ovar

Job Description As a Customer Service Administrator, you will be responsible for supporting customers ... You will play a key role in maintaining excellent customer service while supporting the efficient day-to-day ... Customer Communication Creating order quotations and order confirmations. ... Managing customer inquiries related to orders, deliveries, and invoices. ... Experience in spare parts, service operations, installed-base management, or after-sales support is considered

Strong understanding of commercial business processes across sales, marketing, customer service and finance ... Experience with B2B customer portals, e‑commerce platforms, CPQ tooling and commercial self‑service capabilities ... This includes CRM, customer portal, e-commerce, CPQ, marketing automation, customer data, analytics and ... Service, Finance, Operations and Digital Commerce stakeholders. ... the integrations that connect these platforms with ERP, finance, service and data platforms.

Run service reviews and enforce standards to SLAs and SOWs. ... incident presence, and a proactive, platform-oriented mindset for problem-solving (reusable configs, self-service

Lead regular service review meetings. ... Coordinate offshore teams, and Managed Service Providers (MSPs). ... Ensure compliance with contracts, standards, Statements of Work (SOWs), and Service Level Agreements ... Proactive, platform-oriented mindset to problem-solving (reusable configs, self-service, automation).

Solid understanding of incident management and service operations. ... Platform-oriented mindset with a focus on automation, reusability, and self-service capabilities. ... Strong knowledge of Microsoft Teams Phone, Direct Routing, Operator Connect, SBCs, Quality of Service

SAP and non-SAP data sources, you will design and deliver data solutions that provide trusted, self-service ... governance, workspace administration, OneLake security, RLS/CLS, sensitivity labels, Entra ID, and service