2999 customer service English-speaking jobs in Portugal

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  • Oyster®
  • Portugal
  • October 12
Work deeply with Operations and AI Engineers to improve scalability, exception handling, service quality ... Lead direct customer and operational discovery. ... You will shape customer-facing experiences, internal tools, and operational workflows that help companies ... You will work across the full EOR system, not only individual features, to understand how customer needs ... Build a systems-level view of customer journeys, internal workflows, policy constraints, data flows,
  • Nextlane
  • Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim)
  • October 4
to adopt: self-service onboarding, SDKs, contract tests. ... You will partner closely with Platform Product, Architecture, Security, DevOps, Customer Success, the ... combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer ... services used by other teams or external partners; led modernisation while keeping delivery going; handled customer-impacting ... Lead the modernisation of long-lived integration software while keeping the service running.
  • Nextlane
  • Porto
  • October 4
to adopt: self-service onboarding, SDKs, contract tests. ... You will partner closely with Platform Product, Architecture, Security, DevOps, Customer Success, the ... combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer ... services used by other teams or external partners; led modernisation while keeping delivery going; handled customer-impacting ... Lead the modernisation of long-lived integration software while keeping the service running.
  • ValGenesis
  • Lisbon
  • August 12
Establish and guarantee adherence to service delivery frameworks, project governance, and best practices ... Collaborate with PMO, Sales, Customer Success, Product Management and Customer Technical Support to ensure ... Delivery Germany and WESE HR Service Delivery - expression of interest Asset Strategy Specialist – Damages ... Lead - Central Europe Regional Operations Lead - UKI & Nordics GBS Content and Omnichannel - Director Service ... Willingness to travel across Europe for key customer visits.
  • IQVIA
  • Oeiras
  • October 2
May present on standard Medical Writing processes at full-service bid defense meetings. ... Negotiates timelines and discusses/resolves customer comments. ... Prepares assigned documents in accordance with IQVIA Standard Operating Procedures (SOPs) and customer ... May take on a small customer lead role or assist an established partnership lead in their role. ... negotiating and adhering to timelines, organizing document reviews, communicating directly with the customer
  • Gamdom
  • Lisbon
  • September 30
  • remote work
  • no experience
LogoWhat We’re Looking For Previous experience in customer support, customer service, or a similar role. ... customer experience. ... A customer-first mindset and a genuine interest in helping people. ... We’re looking for a Customer Support Representative to join our growing team and help us deliver a fast ... What You’ll Do Provide professional and efficient customer support via live chat and email.
  • SIXT
  • Graça
  • September 24
At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... storytelling You write clearly and persuasively, you translate products and processes into something a customer ... You'll also get hands‐on with our AI-supported content production, helping build self‐service tools that ... outdated products or processes You support the extension of AI‐supported content production into self‐service ... fluency You're comfortable using AI tools to speed up content production and ready to help build self‐service
  • Richemont Iberia SL
  • Lisbon
  • October 6
You have strong knowledge on Salesforce Service Cloud, ideally administrator, platform builder and Service ... a culture of continuous service improvement. ... where you will be the Single Point of Contact for our worldwide Telephony infrastructure used by our Customer ... You develop a customer-oriented mindset and a culture of collaboration, trust and transparency and foster ... Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage
  • Prestwick Aerosystems
  • Graça
  • October 5
  • no experience
delivery notification, etc.) to each Service Line (operating unit)Keeping database(s) up to date (customer ... Requirements Customer focusTeam playerSolution/improvement orientedIntegrityGood interpersonal communication ... service catalog)Assisting Training Contract Managers on its daily activities (creation, follow-up and ... Acknowledge and Acceptance lead time) and invoicesFor the list of missing documents (purchase order, service ... booked to the rightful budget destinationUsing Airbus reporting system and providing monthly status: by service
  • PwC Portugal
  • Matosinhos Municipality
  • September 15
information, how to address customer concerns and how to optimize customer experience. ... Work with a variety of professional actors such as banks, crypto and virtual asset service providers, ... professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service ... professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service ... Ability to understand and interpret customer conversations including understanding how to request EDD
  • Peoplebank
  • Setúbal
  • October 5
  • no experience
  • hospitality
Similar experience of customer and / or food preparation environment is preferred Why Join Us? ... Great team player You will have the following skills: A genuine interest in food & excellent customer ... To produce food for service using fresh ingredients, cooking from scratch and following the companies ... service An all-round team player Innovation and passion for great food An organised person with attention ... About us Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service
  • Digitalgenius
  • Portalegre
  • October 11
  • remote work
At Digital Genius, we build AI that resolves e-commerce customer service end to end: order issues, carrier ... service platforms: Zendesk, Gorgias, Dixa, Salesforce Service Cloud Saa S post-sales delivery: implementations ... problems, returns, refunds and replacements, often before the customer notices anything is wrong. ... Reporting to our Lead Solutions Engineer and working alongside Customer Success, your responsibilities ... Anthropic SDKs E-commerce and OMS, especially Shopify: orders, fulfilments, returns, refunds, webhooks Customer
  • Velenosi&Meredith
  • Oeiras
  • October 6
  • no experience
Logoservice/support experience is an advantage Comfortable working in a 24/7 rotational environment Ability ... , access, policies, and platform functionality while delivering an excellent customer experience. ... As an Operations Customer Expert, you'll help users resolve issues related to advertising accounts, payments ... policies and account requirements Guide users through platform features and processes Maintain high customer ... documentation Requirements C1/C2 English (written & spoken) Strong communication and problem-solving skills Customer
  • Velenosi&Meredith
  • Lisbon
  • October 6
  • no experience
Logoservice/support experience is an advantage Comfortable working in a 24/7 rotational environment Ability ... , access, policies, and platform functionality while delivering an excellent customer experience. ... As an Operations Customer Expert, you'll help users resolve issues related to advertising accounts, payments ... policies and account requirements Guide users through platform features and processes Maintain high customer ... documentation Requirements C1/C2 English (written & spoken) Strong communication and problem-solving skills Customer
  • Jobgether
  • Graça
  • July 29
  • remote work
If you're passionate about solving problems through data and want to help build smarter customer service ... to optimize chat tools, self-service technologies, and AI-powered chatbots. ... In this role, you'll play a key part in enhancing the customer support experience by leveraging data ... You'll collaborate with teams across Product, Design, and Customer Experience to identify trends, evaluate ... Accountabilities: Provide end-to-end analytical support for product and business initiatives related to customer
  • Royal Caribbean Group
  • Graça
  • September 21
Proven customer service skills to interact appropriately with guests in a considerate, professional and ... One to two years supervisory cash handling experience in a customer contact position within the casino
  • FedEx Logistics
  • Porto
  • September 30
What you will be doing: Reviewing shipments data to understand the exact customer and regulatory requirements ... Service Fed Ex was built on a philosophy that puts people first, one we take seriously. ... Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired Customer ... Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer ... declarations Contacting customers or government agencies to clarify information when needed Resolving routine customer
  • Goldenergy
  • Vila Real
  • September 10
Define and oversee stock and service governance. ... Ensure that partners and installations consistently meet the defined quality, safety and service standards ... End-to-end customer experience Own and improve the customer journey from lead generation and proposal ... Knowledge of customer-oriented business models and regulated environments. ... Balance customer value, commercial impact, technical feasibility, regulatory requirements and delivery
  • Unilabs Group
  • Porto
  • July 17
Main duties and responsibilities Order-to-cash / AR operations Issue and record customer invoices in ... line with contractual terms Monitor customer accounts and ensure timely collection of receivables Follow ... invoices Reconcile AR subledger with GL Perform bank and customer account reconciliations Month‐end ... billing discrepancies Cash application and reconciliation Record incoming payments and allocate to customer
  • Amorim Luxury Group
  • Lisbon
  • September 2
  • hospitality
Creative, knowledgeable, and customer-focused , able to tell the story behind each bottle. ... Maintain an impeccably organized cellar and service area, always performance-ready. ... Experienced in high-end or fusion restaurants , demonstrating a sophisticated palate and service acumen ... Offer seamless, high-end service with a warm, confident approach, ensuring an unparalleled dining experience
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