4781 customer service English-speaking jobs in Portugal

Tailor content and communication style to service a variety of stakeholders from senior executives to ... If you’re someone who strives to improve customer satisfaction by understanding a customer's novel ... We’re looking for a Customer Success Specialist to support mid-tier customers during their post-sale ... Ensure the timely and successful delivery of our solutions according to customer needs and objectives ... Act as the customer’s primary point of escalation, when required, to help manage customer expectations

THE ROLE Joining our Customer Experience department you will be the first point of contact for our customers ... You go above and beyond in your work, doing whatever it takes to offer the best experience and service ... £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service

the chaotic world of customer service. ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... As a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility ... You’ll help forecast and mitigate risk, ensuring growth, and drive customer satisfaction. ... Join us on an exciting journey as we build our very first Scaled Customer Success team in Lisbon!

As a Customer Operations Specialist, you will play a crucial role in providing exceptional support to ... Assist with the development and improvement of customer support processes and resources. ... Collaborate closely with other teams, such as Product and Engineering, to effectively address customer ... Minimum Requirements Previous experience in customer support or a related role, preferably within the ... Strong problem-solving abilities, with a focus on providing efficient and effective resolutions to customer

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

Prior experience in customer telephone support or service desk. ... service design and operations. ... in all customer interactions, including escalations. ... Core Objectives and Responsibilities Ensure the best service for every request. ... Manage customer-related incidents ensuring a speedy resolution within the SLAs.

(End-User/Customer Satisfaction) Continuous Service Improvement Conflict Management/De-escalation What ... You help to develop and enhance customer and stakeholder relationship. ... certification preferred Stakeholder management Communication across teams Customer experience skills ... mobile POS, Digital devices, cabling management Strong risk and expectation management skills Excellent customer ... Become a part of our EMEA Service Management team!

to grow share of the account. • Provides excellent customer service consistent with the daily service ... Responsible for driving customer loyalty by delivering service excellence throughout each customer experience ... Providing Exceptional Customer Service • Supports customer loyalty and property’s brand standards by ... basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty ... a positive example for guest relations. • Executes exemplary customer service to drive customer satisfaction

Monitor customer interactions to ensure high standards of service and a focus on customer satisfaction ... Minimum of 3-5 years of experience in outbound customer service, with a focus on customer retention, ... Zendesk & data analytics platforms) and familiar with customer service and sales automation tools. ... service and strategies. ... Analyse customer data and feedback to identify patterns and improve customer retention efforts.

The Teamlead CS will be responsible for supporting the global customer service team in areas related ... We are currently looking for a Teamlead Customer Service for our Global Business Support within our Pharma ... well business support in reporting and analytics related to service level goals/KPIs to increase customer ... Governance with RPL on defined SOP and support RPL to harmonize working methods within the customer service ... would be a Plus Leadership skills with a convincing and self-confident demeanor is an advantage High service

service and external customer satisfaction Support of commercial and supply chain colleagues and making ... ) Support the creation of relevant KPI’s and ensuring the cost effectiveness of customer service order ... service and experience of overcoming obstacles to meet customer demands Good team player and remains ... requests in line with an agreed Customer Service Policy via email, phone and in person (including copackers ... to external and internal customers Continuous Improvement of processes around the customer service department

by utilizing Coach selling skills and Coach Service training. ... You will be responsible for meeting personal sales and productivity goals and delivering service that ... Primary Purpose The Sales Associate contributes to achieving store goals in sales, productivity, and service ... Further requirements: Very good English proficiency (essential); Previous experience in a retail service ... to work with multiple customers simultaneously; Consistently anticipate and meet customers’ needs; Service

by utilizing Coach selling skills, and Coach Service training. ... You will be responsible for meeting personal sales and productivity goals, and delivering service that ... Primary Purpose The Sales Associate contributes to achieving store goals in sales, productivity, and service ... Further requirements: Very good English proficiency (essential); Previous experience in a retail service ... to work with multiple customers simultaneously; Consistently anticipate and meet customers’ needs; Service

Strong internal customer orientation. Willingness to travel occasionally to the UK (<10%). ... basic technical support to the Field Service team in the UK & Ireland. ... The Field Service Administration & Technical Support person will provide essential administrative and ... calendar, arrange field service training, manage training records, oversee the SharePoint, and handle ... You will coordinate field service site assessments and champion continuous improvement within the team

Proficient in creating customer journey maps and service blueprints that provide a holistic view of service ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... service delivery. ... What you will be doing: Service Blueprint Development: Create detailed service blueprints that map out

and team satisfaction through demonstrable high quality customer support and services, routinely seeking ... actively identifying new opportunities to increase process and economic efficiency within team as well as customer ... requirements while working with teams from IT service operations.You will have the chance to influence ... Delivery of the application must at least meet agreed Service Levels, security, governance, or compliance ... Being also a key part in establishing programs of continual service improvement and strategic planning

Field Service Engineer Location: Dublin-Remote-Field Contract: Permanent/Full-time Salary: 46-50K gross ... DOE p/year Bonus plan in place after probationary period to 10% of salary. 25 days holidays, service ... To work with the team in any other activities which will benefit the team and the customer. ... Paid illness absence leave Our Field Service Engineer will join a team of experienced engineers providing ... Responsibilities: To engage in the technical repair, both preventative and corrective, of equipment at customer

IT Service Delivery Specialist (all genders) Challenge the Impossible About Beyond Gravity Headquartered ... Catalogue Management, Service Level Management Execute and secure excellent ITIL process of: Incident ... , relevant CAPA´s, run PRB review calls) Assist in management of ServiceNow, the Technical and user Service ... and act on inflow and trends of incidents & requests in ServiceNow Participate in SMO Team on-call service ... good experience in ITIL processes Good Communication and Interpersonal Skills Good experience in IT Service

: A customer-focused mindset with the ability to empathize with customers, provide exceptional service ... , and maintain a positive customer experience; Teamwork and collaboration: Ability to work collaboratively ... are crucial to working with customers and team members to understand and resolve issues effectively; Customer-oriented ... Main role / Responsibilities: You will be involved in IT / Digital Service Desk team and will be responsible ... resolving issues related to IT Software and Hardware request and incident management: Track and manage service