6 customer service English-speaking jobs in Castelo Branco District

About the role As a Customer Care Specialist in Covilhã, you will answer written enquiries from customers ... Your replies should be clear, friendly and complete, so the customer knows exactly what happens next. ... What we offer Paid onboarding and the chance to contribute to reply templates and service improvements ... You will also keep your queue organised and respond within our service targets without sacrificing quality

platforms, and interconnect gateways Create detailed migration and implementation plans aligned with customer ... stakeholder management and communication skills, with experience reporting to senior management and customer ... requirements Coordinate in-depth technical discussions with engineering teams, vendors, operations, and customer

Your results matter, but so does the customer experience, and you will be coached on how to achieve both ... You will understand what each customer needs, present the most suitable options, handle objections patiently

Strong customer engagement and stakeholder management experience. ... Managing customer-facing activities and acting as a trusted technical point of contact. ... Ensuring project governance, quality standards, and customer expectations are consistently met. ... You will work closely with cross-functional teams, including Managed Services, NPI, Care, R&D, and customer

Performing troubleshooting and root cause analysis of network and service issues. ... You will play a key role in ensuring service quality through comprehensive testing, defect management

Support customer technical discussions and project reviews. ... Optimize radio parameters to improve network reliability and customer experience.