57 customer service English-speaking jobs in Castelo Branco District

Map and design customer journeys, service blueprints, and experience strategies for AI/analytics-based ... Strong understanding of how analytics and AI can inform service ecosystems. ... UX Strategy / Service Designer (Contract) — AI & Analytics Transformation Location: Portugal (Remote) ... Skilled in user research, journey mapping, service blueprinting, and stakeholder facilitation. ... Requirements 3+ years' experience in UX Strategy, Service Design, or Experience Consulting.

This is a fantastic opportunity for an experienced customer service representative looking to expand ... Key Responsibilities Deliver outstanding customer service via phone, email, and online chat, ensuring ... service and support to our users. ... roles in a Software as a Service company. ... Relay customer feedback for product improvements, identify issues affecting the customer experience and

We are seeking a dedicated and results-driven Service Delivery Manager to oversee the day-to-day delivery

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

We're strengthening our Customer Support by adding a Customer Onboarding Manager to keep go-lives ... completeness and accuracy before go-live Handle post–go-live refinements, then transition cleanly to Customer ... Offer Competitive salary Fully remote, work from anywhere (EU/UK based) Ownership to build the Customer

Customer Technical Project Manager - Market Services Join to apply for the Customer Technical Project ... Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up‑scope opportunities within the project.

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

Strong communication and customer service skills. Self-driven, analytical, and collaborative. ... Create and maintain documentation and train customer support teams.

service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving ... guidelines Working knowledge of MS Office; knowledge of hotel management software is an advantage Excellent customer

Key responsibilities Develop and implement solutions using Dynamics 365 Sales, Customer Services, Marketing ... We build various web sites and web self-service portals for our clients based upon our web development ... Create Azure solutions such as Azure Logic Apps, Azure Function Apps, Azure Service Bus and Azure API

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

Understanding of microservices architecture and proven experience designing and implementing APIs for service ... Implement real-time personalization and ranking logic to improve customer discovery and booking conversion ... Collaborate with product, growth, and engineering peers to translate customer needs into backend solutions

We empower Dental Service Organizations (DSOs) and dental practices to streamline payment posting, improve ... Shape impactful marketing strategies that directly drive business success and customer outcomes.

You will own the entire educational ecosystem end-to-end: from customer experience to product expansion ... system Launch and adaptation for international markets (Europe: Finland, Germany) Optimization of the customer ... Experience Optimization (30%) Analyze & improve the customer journey: Identify friction points, drop-offs ... marketing materials Adapt success stories and case studies Build go-to-market strategy for each country Customer

customer accounts on Link and Sales Hub, ensuring configurations align with customer-specific needs ... Collaborative mindset with a passion for solving complex customer challenges. #J-18808-Ljbffr ... With 10+ years of experience in customer-facing technical roles, you bring the expertise, judgment, and ... Qualifications 10+ years in a customer‑facing technical role such as Solutions Engineer, Technical ... Documentation & Enablement Develop and maintain comprehensive internal and customer‑facing resources

user insights and business requirements into functional, elegant interfaces that enhance usability and customer

Establish and maintain Service Level Agreements (SLAs) for each program. ... Establish team coverage protocols and backup systems for service continuity. ... Harmonize processes and outputs across multiple immigration programs, improving continuously service ... experiences, optimizing processes, maintaining SLA compliance across all programs, and driving both service ... Provide regular feedback to Product team and Sales teams on client experience, product satisfaction, and service

knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service ... Payroll certifications At Strada, our values guide everything we do: • Anticipate Customer Needs – We ... Adherence to all Security and Compliance procedures 100% Attainment of customer SLA agreements Adherence

Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy. ... Customer-facing background in roles such as Field CTO, Solutions Architect, or Deployed Engineer. ... Gather customer feedback, localize the product, and represent regional needs to the global Product team