119 customer service English-speaking jobs in Castelo Branco District

management requirements whilst delivering excellent customer service. ... Roles & Responsibilities Support the Customer Service team with any and all support for the designated ... customer account to ensure Trident meets the necessary KPI/RTP. ... Working within the Client Service team, the Account Manager will undertake the day-to-day client account ... Reference applicable Trident generic and customer-specific standard working practices (SWP) to effectively

Engage with the team to continuously improve service delivery. ... Improve the quality of customer support and enhance customer satisfaction. ... A reduction in response times, contributing to improved service delivery metrics. ... Our primary objective is to enhance client satisfaction through efficient and effective service. ... Work with customer support tools and platforms.

We are searching for a Service Manager Hardware! ... workplace management is a plus) Latest ITIL Training / Certification Working knowledge and Experience in Service ... Science, Information Technology or related fields At least 3 to 4 years of proven working experience as a Service

This role will collaborate with Service Owners to enhance user satisfaction and service quality. ... Assist in planning, testing, and implementing service changes. ... Key Responsibilities: Manage service requests for xECM and M-Files. ... Ensure business continuity and support Service Owners with reporting and analysis. ... Job Description: We are looking for a Service Operation Expert to ensure the smooth operation and

Job Opportunity: Salesforce Experience Cloud Specialist - Elevate Our Customer Engagement Why This Role ... Is Exciting: Customer-Centric Impact: Play a key role in designing and implementing Salesforce Experience ... Influence: Your expertise will drive the creation of seamless, user-friendly portals that enhance customer ... Partner with product managers, marketing teams, and developers to create engaging, high-performance customer ... Should Join Us: High-Visibility Project: Contribute to a high-profile initiative that will redefine our customer

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Agreements as well as Customer Satisfaction surveys. ... Billing, collection activities and resolution of customer disputesare performed timely and accurately ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for

Diagnostic interfaces for customer service and operations are also provided. ... data for fixed networks (xDSL, fiber) on client's network equipment (Core Network and Service Platforms ... for Public and Enterprise) and convert commercial information into technical information to provision customer ... Provisioning MISSION Mission Context: Fixed provisioning Our provisioning systems configure and maintain customer

You will manage the interface between the customer and engineering teams, customer service, delivery, ... Essential criteria: A minimum of four years of customer-facing experience (e.g., field applications ... This role involves managing both new and existing customer relationships, identifying new business opportunities

Customer-oriented mindset and strong analytical problem-solving abilities. ... Demand Management Service will play a pivotal role in standardizing service management processes, implementing ... a new operating model, and driving efficiency in IT service delivery. ... We are looking for a Specialist in IT Requirement & Demand Management Service who is willing to relocate ... Service Description: As part of a digital transformation journey, the Specialist in IT Requirement &

Service or Technical as Voice Support Experience handling complaints; driven to deliver an excellent ... customer experience through resolutions and adherence to response times Experience working and managing ... SLAs, able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer ... Minimum Requirements Graduate in any stream Required Work Experience Minimum of 1 years’ experience in Customer

service and communication skills; Data Quality Passion: Strong enthusiasm for data and its quality; ... Ensure our Customer, Vendor, and Accounting master data, including analytical objects and materials, ... Experience (preferred); Microsoft Office Proficiency: Advanced skills; Interpersonal Skills: Excellent customer

, we have grown and expanded, always staying true to our core values of excellence, innovation, and customer ... You will work closely with cross-functional teams, including our IT service delivery organization, data ... Collaboration: Work closely with other agile cross-functional teams, including our IT service delivery

Strong understanding of customer service processes and ServiceNow best practices.

groundbreaking platform – Automaise OS - designed to revolutionize productivity for Operations and Customer

Collaborate closely with our local team and with the Customer's team. ... Able to work in a startup Customer environment. Motivated and top-performer. ... The process needs to scale up to the agile release strategy of the Customer's products. ... This team also collaborates closely with the Customer's Developer Team on feature issues and thus ... Test Automation skillset, within the Team which is currently developing new automation work for our Customer

Superior customer service, teambuilding, and conflict resolution skills. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards ... AND EDUCATION A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service ... principles and processes for providing personalized services including needs assessment techniques, quality service

upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service ... diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service ... maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service

Experience in Customer Relationship Management (CRM) . ... Key Responsibilities Take full ownership of project lifecycle management, from planning to service transition

Exceptional Guest Support : A dedicated 24/7 service team ensuring rapid responses and seamless communication

including Azure Databricks, Azure ML/ MLFlow as well as deployment of models using Azure Kubernetes Service ... Based in London, our customer is a global leading law research, ranking and directories business, ranking ... Customer's strategy is to transform from being a print-based publishing business, with advertising ... The customer has 350 staff based in London, of which 250 are researchers, who are experts in given jurisdictions ... This means moving from a largely anonymous audience to one that is known, and thus building strategic customer