3 customer service English-speaking jobs in Fundão

Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up-scope opportunities within the project. ... Your Role Customer Technical Project Manager (CTPM) is responsible for leading and managing the end-to-end ... all project phases — from pre-sales and technical design through integration, validation, and final customer

Troubleshoot packet core issues to ensure seamless service delivery and customer satisfaction. ... Create functional and non-functional ATP Test Object Lists (TOL) in consultation with the customer. ... responsible for the deployment, integration, testing, and troubleshooting of network nodes while ensuring service

Prepare Customer Information Questionnaires (CIQ) based on HLD, dimensioning, and customer inputs. ... Prepare migration and go-live strategies in coordination with TPM and the customer. ... Define functional and non-functional ATP Test Object Lists (TOL) in collaboration with the customer.