5 customer service English-speaking jobs in Fundão

You will work closely with delivery, care, TPM and customer teams to guarantee stable service delivery ... Support Packet Core / IMS service migrations and delivery-to-care handover. ... Experience working with care, operations and customer teams in live network environments. ... integration, testing, migration and software lifecycle management in accordance with approved designs and customer ... Troubleshoot issues during deployment, integration, ATP and migration, coordinating with Care, TPM and customer

# Core Network Customer Technical Project Manager - IMS/VoLTEFundão, Évora, VNG - Cais Gaia, VNG - Lake ... platforms, and interconnect gateways* Create detailed migration and implementation plans aligned with customer ... stakeholder management and communication skills, with experience reporting to senior management and customer ... requirements* Coordinate in-depth technical discussions with engineering teams, vendors, operations, and customer

This role combines technical leadership with strong project execution and customer-facing responsibilities ... working in close collaboration with internal teams including Managed Services (MS), NPI, Care, R&D, and customer ... reporting, including achievements, progress, results, issues and risks, next steps Lead and support customer-facing ... leadership Proven reporting and communication skills Strong teamwork and coordination capabilities Customer-focused

Oversee preparation of Customer Information Questionnaires (CIQ) based on HLD, dimensioning, and customer ... Coordinate migration and go-live strategies in alignment with TPM governance and customer expectations

Conduct customer network audits, network assessments, and prepare MOP (Method of Procedure).