8 customer service English-speaking jobs in Fundão

You will work closely with delivery, care, TPM and customer teams to guarantee stable service delivery ... Support Packet Core / IMS service migrations and delivery-to-care handover. ... Experience working with care, operations and customer teams in live network environments. ... integration, testing, migration and software lifecycle management in accordance with approved designs and customer ... Troubleshoot issues during deployment, integration, ATP and migration, coordinating with Care, TPM and customer

Customer Technical Project Manager - Market Services Join to apply for the Customer Technical Project ... Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up‐scope opportunities within the project.

This role combines technical leadership with strong project execution and customer-facing responsibilities ... working in close collaboration with internal teams including Managed Services (MS), NPI, Care, R&D, and customer ... reporting, including achievements, progress, results, issues and risks, next steps Lead and support customer-facing ... leadership Proven reporting and communication skills Strong teamwork and coordination capabilities Customer-focused

YOUR ROLE Analyze customer, business, and network requirements related to Policy Control (NPC) Define ... technical leadership and collaboration skills Excellent technical writing and documentation capabilities Customer‐oriented

Oversee preparation of Customer Information Questionnaires (CIQ) based on HLD, dimensioning, and customer ... Coordinate migration and go-live strategies in alignment with TPM governance and customer expectations

Experience with microservices architectures and service‐to‐service communication.

Customer‐focused mindset with strong communication abilities.

.• Customer-focused mindset with strong communication abilities.• Advanced level of English (written