7 customer service English-speaking jobs in Fundão

requirements.You will work closely with delivery, care, TPM and customer teams to guarantee stable service ... trouble tickets** through internal tools such as **JIRA and Salesforce**.* Support **Packet Core / IMS service ... integration, testing, migration and software lifecycle management in accordance with approved designs and customer ... LLD-driven delivery**, MOP execution and ATP processes.* Experience working with **care, operations and customer ... Troubleshoot issues during **deployment, integration, ATP and migration**, coordinating with Care, TPM and customer

You will work closely with delivery, care, TPM and customer teams to guarantee stable service delivery ... Support Packet Core / IMS service migrations and delivery-to-care handover. ... Experience working with care, operations and customer teams in live network environments. ... integration, testing, migration and software lifecycle management in accordance with approved designs and customer ... Troubleshoot issues during deployment, integration, ATP and migration, coordinating with Care, TPM and customer

lifecycle.Coordinate resolution of critical technical issues, engaging engineering teams as needed.Verify Quality of Service ... Customer Technical Project Manager - Market Services Join to apply for theCustomer Technical Project ... (QoS) and solution stability, ensuring compliance with KPIs and SLAs.Advise the customer on network ... management.Capable of working independently, delivering results with minimal supervision.Excellent customer

Customer Technical Project Manager to lead complex Core Network solution delivery projects. Experience with 2G/3G/4G/5G networks, virtualization, and cloud environments required.

delivery and customer experience.Ability to execute comprehensive acceptance test plans for new network ... interfaces in the packet core network.Experience in troubleshooting call flow issues to ensure seamless service

Information Questionnaires (CIQ) based on HLD, dimensioning, and customer inputs.Coordinate and validate ... validate the creation and presentation of High-Level Designs (HLD) with customers.Oversee preparation of Customer ... readiness for execution.Coordinate migration and go-live strategies in alignment with TPM governance and customer

Information Questionnaires (CIQ) based on HLD, dimensioning, and customer inputs.Create Low-Level Designs ... checks and highlight any deviations.Create and present High-Level Designs (HLD) to customers.Prepare Customer