customer service English-speaking jobs in Anadia

GenAI Engineer to refine user stories, ensure alignment with Enterprise Architecture, and assess GenAI impact. Requires proficiency in Agentic Development Tools, Python, and serverless architectures.

Senior Product Manager to architect and execute a centralized Master Data platform for the Transportation & Logistics segment. Lead migrations from legacy systems to next-gen infrastructure, ensuring zero downtime. Define product roadmap, prioritize backlog, and collaborate with engineers to translate business needs into technical solutions.

The Partnerships Manager will acquire and activate new partners in Madeira, build relationships with existing introducers, and drive revenue growth. The role requires experience in sales, business development, or partnerships management, a strong understanding of the Portuguese market, and the ability to exceed sales targets.

Senior AI Architect with 6+ years of experience designing and delivering enterprise AI and Generative AI solutions. Leads AI architecture initiatives across business and technology teams.

Supervises night-hour guest assistance, ensuring exceptional experiences. Manages guest complaints, supports the Night Auditor, and communicates with departments regarding guest requests.

Data Engineer with 3+ years of experience in data engineering or related roles. Hands-on experience with cloud platforms (AWS preferred), Infrastructure as Code (Terraform), SQL, and data modeling. Experience with Big Data technologies (Spark, Hadoop, Hive, Cassandra) is required.

The Campaign Deployment Specialist will create and implement email, push notification, and SMS campaigns for Nestlé brands. Responsibilities include HTML creation, database segmentation, and A/B testing. The ideal candidate will have a degree in a related field, experience with email marketing tools, and proficiency in English.

Manages new program launches from prototype to production, including cost estimating, BOMs, supplier selection, and handoff to Production Purchasing. Collaborates with cross-functional teams to source components, meet cost and timing targets, and ensure timely receipt of documentation.

Develop and implement communication strategies for Sodexo Business Services (SBS) Portugal, including internal branding, external promotion, and stakeholder engagement. Manage communication materials, organize events, and facilitate feedback mechanisms. Collaborate with internal partners to promote diversity, inclusion, and social responsibility.

Develop and implement automated testing solutions for heat pump systems and components. Design test automation solutions for standardized laboratory testing across multiple sites. Analyze test data and operational performance of heat pump units.

Software Engineer II on the Digital Team will design, develop, and maintain backend software solutions. Responsibilities include backend architecture, service design, implementation, testing, and documentation. This role requires 3+ years of industry experience in Java backend development and proficiency with REST API design, microservice architectures, and backend frameworks.

C# / .NET Software Engineer to design, develop, and maintain backend services and REST APIs. Collaborate with teams to implement solutions and contribute to system integration and distributed architecture. Solid C# and .NET experience required.

Provide Czech and English customer support via phone, email, and chat. Assist with product information, account support, troubleshooting, and general inquiries.

Scrum Master to guide high-performance teams through complex, hybrid, or non-product-oriented environments. Establish and adapt agile practices, coach team members, and ensure alignment of business goals and technical execution.

Provide customer service support to Dutch-speaking travelers and property hosts regarding reservations, modifications, cancellations, and special requests. Resolve issues related to payments, refunds, confirmations, and platform check-in details. Assist property owners with listing optimization, calendar synchronization, and account configurations.

Product Analyst to explore product metrics, uncover insights, and drive growth through analytical thinking. Requires advanced SQL, experience with ETL pipelines, and data analysis tools.

The Website Services Project Manager manages digital programs for Nestlé businesses and markets. This role ensures project goals are met, acts as the main interface between various stakeholders, and takes ownership of website success.

Content Moderator required to review and moderate user-generated content, ensuring compliance with platform policies and community guidelines. Must be fluent in Hungarian and have good English skills.

Processes employee expenses claims, ensuring compliance with policy and deadlines. Analyzes expenses, manages prepayments, and resolves user queries. Supports month-end accounting and audit requests.

Senior Data Analyst will analyze customer experience data, identify trends, and partner with teams to improve support workflows. Responsibilities include data analysis, reporting, process optimization, and utilizing LLM tools for insights generation. Requires 3+ years of experience as a data analyst, advanced SQL skills, Python proficiency, and experience with data visualization and automation tools.