customer service English-speaking jobs in Anadia

Data Engineer needed to design, maintain, and improve data models and pipelines for a fast-growing retail company. Must have SQL, DBT, Python, PostgreSQL, and Airflow experience. Remote position for Portugal-based candidates.

This role focuses on designing, running, and improving programs that enhance support quality, agent capability, and customer experience across all support channels. Responsibilities include defining quality frameworks, scorecards, calibration processes, and feedback loops. The role also involves building and improving QA processes, partnering with team leads to strengthen coaching loops, and coordinating training and enablement programs. The ideal candidate has program management experience in customer support, quality assurance, training, or enablement, and a strong understanding of what drives quality, consistency, and customer trust.

Leads and develops a customer support team for a global travel company, ensuring service quality and operational efficiency. Manages daily operations across multiple channels, handles escalations, and implements quality assurance processes. Collaborates with stakeholders and advocates for customer-centric process improvements.

Manage end-to-end procurement activities for engineering and maintenance services. Conduct supplier sourcing, evaluation, and qualification. Lead negotiations for new contracts, renewals, and long-term agreements. Oversee contract extensions, renegotiations, and performance follow-up.

Support financial control and analytical review activities related to monthly and quarterly closing processes. Perform detailed analysis and reconciliation of accounting and financial data. Investigate discrepancies between accounting frameworks and support remediation actions.

Develop real-time solutions for FX and commodities trading platforms using C# and .NET. Participate in the full software development lifecycle, including testing, code reviews, and collaboration with global teams.

This fixed-term contract role is responsible for managing recruitment activities and supporting HR operational processes. The Specialist Talent Acquisition & HR will manage the recruitment lifecycle, ensure a positive candidate experience, and assist with HR processes such as onboarding and employee records management.

Senior PL/SQL Developer with 6+ years of experience in complex SQL queries, performance optimization, and database tuning. Knowledge of C#/.NET and interest in Big Data is desired. Strong analytical and problem-solving skills required.

Support analysis and reporting activities across R&D Operational Readiness projects. Transform data into lessons learned from previous product launches. Analyze end-to-end performance to identify trends, gaps, and improvement opportunities.

Black Cat Cinema seeks a Deputy Producer to assist in the planning and execution of events. The role involves logistics, transport, set up, and operations support. Must have experience in event production, strong organizational skills, and be a team player. Fluency in English and Portuguese is required.

The Business Services Specialist provides support across fleet management, employee travel, facilities operations, tender processes, and other internal services. This role ensures operational efficiency, compliance, and employee satisfaction through proactive service delivery and vendor coordination.

The Projects and Continuous Improvement Manager (Europe) leads HR workstreams for organizational change projects across Europe. This role collaborates with global and regional teams to ensure successful project execution, focusing on customer-centric solutions and continuous improvement initiatives.

Monitor and balance client call activity and external Service Provider workload. Identify and resolve service issues impacting workload efficiency and call queue management. Negotiate service provider arrival times and maintain relationships with stakeholders and field managers to meet field metrics.

Field Application Specialist to install, train, and provide troubleshooting support for Siemens Healthineers diagnostic instruments. Responsibilities include customer training, issue resolution, and product performance evaluation. Requires a Master's degree in a relevant field and 3+ years of experience. Must have excellent communication skills, a proactive approach, and fluency in English. Valid driver's license and willingness to travel are required.

Experienced Planner needed for large-scale Data Center project in Portugal. Develop and maintain project schedule, monitor progress, analyze risks, and coordinate with project team.

Business Development Manager to identify and onboard new clients, build sales pipelines, and negotiate deals for lead generation campaigns in European markets.

Finastra seeks a dynamic Services Partner to manage and grow a partner ecosystem for Universal Banking solutions. The role involves partner relationship management, performance monitoring, scaling the partner network, and ensuring partner enablement for successful client delivery.

English-speaking sales professional to drive sustained sales and identify new opportunities for a social media network in Lisbon.

Network Specialist with 5+ years of experience in network and telecommunications administration. Requires expertise in network management, TCP/IP, VLAN, VPN, STP, QoS, Cisco CCNA certification (preferred), and Cisco equipment. Fluency in Portuguese and good English skills are essential.

Junior Financial Controller to support budget, forecast, and reporting processes for global markets. Requires 2-3 years of experience in accounting, finance, or related field, proficiency in Excel, and fluency in English and Spanish.