customer service English-speaking jobs in Anadia

Product Manager for next-generation heat pump water heaters. Define and drive product strategies, identify business opportunities, and translate technical requirements into customer-oriented value propositions. Analyze market trends and customer needs. Collaborate with international cross-functional teams.

Joom seeks a Strategic Partnerships & Payment Operations Manager to lead payment infrastructure scaling. Responsibilities include analyzing financial flows, negotiating payment partner contracts, launching new payment methods, and tracking payment metrics. Requires a proven track record of closing deals with payment systems, deep understanding of European payments, and technical knowledge of online payments.

Provides application support (L1/L2) in a financial services environment. Manages and resolves incidents, service requests, and production issues. Contributes to service improvement initiatives and operational excellence. Builds and maintains automation scripts and infrastructure as code. Supports containerization and modernization of legacy applications.

Designs, implements, and optimizes CRM systems to enhance business processes and customer interactions. Requires deep understanding of CRM platforms, integration, and customization. Leads technical teams during implementations and ensures architectural integrity.

The QA team ensures high quality standards for software development. Responsibilities include designing test scenarios, executing tests, and documenting errors. Requires experience with automated testing frameworks, test case management tools, and API testing. Strong analytical and communication skills are essential. Fluency in Portuguese is required.

Platform Engineer will develop and maintain infrastructure solutions focusing on scalability, observability, and security. Responsibilities include designing, implementing, and supporting internal infrastructure services, expanding the Kubernetes-based application environment, and collaborating with engineering teams.

Senior/Principal Medical Writers (f/w/d) prepare regulatory documents (protocols, reports, summaries, brochures, IMPDs/INDs, publications) for the pharmaceutical industry. Must have several years of experience writing these documents, with a minimum of 3 (Senior) or 5 (Principal) as lead writer. Principal Medical Writers require experience with various CTD dossier types. Fluency in English and strong interpersonal skills are required. Must reside in the UK, Germany, Italy, Ireland, or Portugal.

Senior IT Auditor to lead SOX 404b testing, evaluate control effectiveness, and partner with control owners to strengthen ITGCs and automated controls.

Account Manager to manage programmatic campaigns for Italian clients across Yahoo DSP and other platforms. Responsibilities include campaign setup, optimization, performance monitoring, reporting, and client communication. Requires 1+ years of programmatic experience, DSP knowledge, and fluency in Italian and English.

Director, GTM Operations will own the operational engine driving go-to-market performance across Europe. This role reports to the CRO and partners with Sales, Marketing, and Customer Success leadership. Responsibilities include revenue intelligence, GTM architecture and AI, field operations, and enablement. The ideal candidate has a strong RevOps background, experience at a high-growth B2B SaaS company, and the ability to work across the full GTM funnel.

Accountant needed for a fast-growing smart locker company. Manage accounts payable and receivable, prepare financial reports, support audits, and collaborate with internal and external teams. 3+ years of experience required, fluency in English and Portuguese, and familiarity with ERP systems.

The Global Portfolio Manager will define long-term strategy and positioning for product categories, steering the product lifecycle and ensuring alignment with customer experience, working capital, and operational efficiency. This role leads lifecycle decisions, including MTS, MTO, ETO, rationalization, phase-out, and production transfers.

Provides dedicated administrative support to executive-level colleagues, managing calendars, coordinating travel, and facilitating communication. Requires 3+ years of experience, strong communication skills in English and Italian (C1 level), and proficiency in Microsoft Office applications.

Lead Data Scientist to drive impactful AI and data science initiatives. Manage and mentor a team, deliver projects, and champion innovation. Requires expertise in machine learning, statistical modeling, and business analytics.

Senior Automation QA Engineer to drive quality for a global QSR brand's mobile applications. Build and maintain automated test suites using Detox, Jest, and React Native Testing Library. Execute functional, regression, and integration testing across iOS and Android. Collaborate with engineering, product, and design teams.

Schedules spa/salon services for individuals and groups, confirms appointments, answers service inquiries, and manages reservations. Processes guest payments, handles cash tips, and reports maintenance needs. Provides guest orientation and promotes spa/salon services. Adheres to company policies and procedures.

Senior Backend Engineer will drive the architecture and development of high-quality software, taking ownership of complex features end-to-end. Responsibilities include optimizing the codebase, mentoring engineers, and collaborating with stakeholders to translate business requirements into technical solutions. Experience with SaaS and cloud-based applications, C#, Python, Nuxt, PostgreSQL, and AWS is preferred. Fluency in Portuguese and English is required.

Senior Database Administrator (DBA) to manage and optimize database platforms, ensuring performance, stability, and reliability. Requires proven DBA experience, strong SQL knowledge, Azure SQL Database Hyperscale expertise, and problem-solving skills.

HSQE Manager / Técnico Superior de Segurança no Trabalho supports Q Energy's construction and operational activities in Portugal, ensuring compliance with QHSE regulations, managing risk, and implementing QHSE management system standards.

Manage technology infrastructure projects (systems, networks, security, business continuity) ensuring on-time, on-budget delivery and alignment with business needs.