customer service English-speaking jobs in Anadia

Process & Performance Analyst will define, implement, and monitor KPIs, develop dashboards, and lead process improvement initiatives to enhance efficiency and quality.

Freelance Recruiters & Headhunters sought for long-term partnerships. Work on senior-level, specialist roles across private sector enterprises, scale-ups, EU programs, and international organizations. Must have a strong professional network and experience in executive search.

Senior Consultant to support daily operations and business expansion, analyzing market trends and identifying growth opportunities. Responsible for strategic and analytical tasks, cross-team project coordination, and process development. Requires a strong analytical mindset, "hands-on" execution style, and proficiency in MS Office and analytical tools.

Develops and executes strategic sourcing strategies for logistics services, including transportation, warehousing, and distribution. Negotiates with suppliers to secure competitive terms and drive cost efficiencies. Partners with internal stakeholders to understand requirements and support business objectives.

Own internal IT operations, security posture, and regulatory compliance for a remote-first consultancy. Manage infrastructure, security, and compliance frameworks (Cyber Essentials Plus, SOC 2, ISO 27001, etc.).

Provide customer support via phone, email, and social media, resolving inquiries and requests. Must be fluent in French and English, possess strong communication skills, and demonstrate a friendly and helpful demeanor.

Lead the cybersecurity strategy for a renewable energy company, defining, implementing, and evolving security measures. Manage a team, build a security-first culture, and ensure compliance with regulations.

Technical Business Analyst specializing in fraud and risk solutions. Analyzes requirements, designs solutions, and collaborates with development teams to ensure successful implementation. Requires 8+ years of experience as a Business Analyst or similar role, strong SQL and data analysis skills, and proficiency in Agile methodologies.

Software Engineer (Kotlin) will design and develop scalable microservices using Kotlin for Backend-for-Frontends (BFF). Responsibilities include infrastructure provisioning with Terraform, migrating data and logic from a legacy PHP monolith, and collaborating with mobile engineers. Must have 5+ years of backend software development experience, strong Kotlin proficiency, and hands-on experience with Google Cloud Platform (GCP).

Junior Frontend Engineer needed for website maintenance, optimization, and new feature development. Requires 2 years of experience, proficiency in React, and knowledge of testing, debugging, and web security.

Coordinates all projects, monitors utility consumption, and manages the maintenance team. Ensures compliance with building codes and safety regulations. Maintains guest rooms, meeting spaces, and all hotel areas. Manages outside contractors and assists guests with maintenance requests.

The Digital Experience & Content Strategist ensures a high-quality, consistent, and guest-centric digital experience across Scenic and Emerald websites and mobile apps. This role supports website content operations, publishes and manages app content, and ensures cross-brand alignment. The role also focuses on improving digital experience quality, validating analytics implementation, enabling SEO and content discoverability, and driving clarity, consistency, and operational excellence.

Business Analyst needed for a project in Oporto (hybrid model). Responsibilities include managing user needs, providing training, and administering reporting tools. Requires a bachelor's or master's degree, 5+ years of IT/financial project management experience, relational database administration skills, and fluency in English and intermediate French.

Post-Doctoral Research Grant within the project "GEO-VINE - Modelação Geoespacial Vitícola". The successful candidate will collect and organize data from various sources, construct a georeferenced relational database, and develop geospatial models for multiscale prediction of vineyard productivity.

Senior Automation QA Engineer will own the Playwright-based automation strategy, building and maintaining a stable, scalable testing framework for over 50 marketing landing page projects. Responsibilities include developing automated tests, collaborating with manual QA, and analyzing failed tests to coordinate fixes with developers. Requires 5+ years of QA experience, 3+ years in test automation, expert-level Playwright experience, and strong TypeScript and JavaScript skills.

Operational Buyer responsible for checking requisitions, placing purchase orders, and managing supply chain flow to ensure timely deliveries.

Research fellowship supporting the development of logistics systems based on predictive models and an integrated platform for the territorial innovation ecosystem.

Acts as a bridge between clients, development teams, and infrastructure operations. Sets up, deploys, and manages environments and microservices. Supports customers with environment setup and provides consulting services. Advises on legacy component transformation and researches new technologies. Defines deployment stack architecture and oversees release management. Provides automation and self-service tools.

Project Manager for Building Management System (BMS) deployments. Responsibilities include technical and financial project preparation, scheduling, material management, client support, and technical construction support. Requires 3+ years of B2B technical solution management experience, a bachelor's degree, native Portuguese, and good English.

Senior iOS Developer sought for a global professional services firm. 5+ years of Swift experience, reactive frameworks (RxSwift, Combine), UIKit (code-based), and mobile architecture patterns (MVVM, MVVM-C) required.