customer service English-speaking jobs in Anadia

The EMEA Process Validation Laboratory Supervisor leads validation activities across the region for mechanical, electrical, equipment, and process validations. This role ensures standardized validation methods, testing capability, documentation, and compliance. The supervisor manages a team of engineers and technicians, defines validation plans, and oversees laboratory operations.

Develop AI-driven solutions using LLMs like GPT, Claude, Gemini, and LLaMA. Build and maintain RAG pipelines with integrations to vector databases. Design workflows using LangChain, LangGraph, and LangSmith.

Review and analyze videos and texts to ensure compliance with guidelines. Respond to emails in English and document escalations. Must be fluent in Italian (C1) and English (B2).

As an Analytics Engineer, you will design, build, and maintain curated analytical data models in Microsoft Fabric. You will translate business needs into scalable data products, ensuring data quality and trust through validation, testing, and monitoring. You will collaborate with data engineers and BI engineers to align ingestion and consumption, and apply strong engineering practices and governance.

Marketing Executive to support day-to-day marketing, outreach, and business support activities. Will assist with social media, webinars, email campaigns, market research, and content creation. Strong English communication skills required.

Business Analyst with 4+ years of experience in financial markets, including equities, fixed income, derivatives, and FX. Translates business needs into functional requirements and collaborates with development teams. Strong analytical and communication skills are essential.

Plans, implements, and evaluates process improvement initiatives. Leads cross-functional teams, develops metrics, and analyzes data to identify root causes and areas for improvement. Conducts cost-benefit analyses and provides consultation on process re-engineering techniques.

Customer Experience Representative manages stakeholder interactions, onboarding, and support. Handles complex customer topics, including contract discussions and renewals. Manages tickets, conducts onboarding sessions, and performs administrative tasks. Collaborates with internal teams to ensure customer satisfaction and process improvement.

Mid/senior-level Cloud Engineer (Azure) with +5 years experience required. Daily tasks include monitoring Azure operations, CI/CD, Microservices, Terraform, and Ansible. Scripting experience is mandatory. Portuguese language proficiency (minimum B1) required.

The IT Operations Manager delivers end-user support across network, telephony, and applications. Responsibilities include incident management, backup management, transition support, security compliance, BCP support, and compliance audits. The role requires 12+ years of experience, a Bachelor's Degree, and expertise in Windows-based systems, networks, and voice equipment.

GlobalDots seeks a senior Platform Engineer to lead complex platform transformation programs. Responsibilities include assessing platforms, designing architectures, building automation tools, and guiding teams through technical changes. Requires 3+ years of experience in software, platform, infrastructure, or DevOps roles, with expertise in cloud platforms, automation engineering, and AI-assisted engineering.

Designer to join a hybrid team in Lisbon, working on editorial, digital, and motion design projects. Collaborate with global team members to execute creative concepts and contribute to visual narratives.

Senior Product Designer to lead, iterate, and maintain products by translating complex problems into user-centered experiences. Create visuals, prototypes, and design systems while collaborating with cross-functional teams. Requires 5+ years of experience, strong user empathy, and proficiency in design tools. Fluent English required.

Senior SAP Architect needed for large-scale transformation programs. Requires 5+ years of experience in SAP architecture, S/4HANA solution design, and complex implementations. Expertise in core SAP modules (FI/CO, MM, SD, PP) and SAP Fiori is essential. Strong integration architecture experience across cloud, on-premise, and hybrid environments is required. Fluency in English, German language skills are a plus.

Security Engineer to design and implement security controls for cloud-based infrastructure and applications. Collaborate with engineering teams and clients to mitigate risks and maintain certifications.

UX/UI Designer needed for a maternity cover. Create moodboards, mockups, and interactive prototypes. Collaborate with teams to shape products and conduct usability testing. Requires a degree in Communication Design, UX/UI experience, and proficiency in Figma and Adobe Creative Suite.

The Metro Potentials Programme is an 18-month immersive experience designed to develop ambitious graduates and young professionals for leadership roles. Participants will gain experience in diverse business areas through rotations at the Head Office, a branch, and another METRO entity abroad.

Leads BCG's Global Talent Acquisition Operations Center of Excellence, designing and governing talent acquisition guidelines and best practices. Manages cross-functional initiatives, acts as a central authority on TA data and employment legal topics, and oversees vendor relationships. Leads a team and collaborates with stakeholders globally. Requires 7+ years of experience in strategic Talent Acquisition, HR, or a related field.

Lead and support the payroll team for the Italian market, ensuring accurate and timely processing while complying with local legislation.

This Clinical Development Manager role drives the Medical Affairs Clinical Development (MACD) Program in new regions. Responsibilities include identifying training needs, developing courses, building relationships with partners, and providing technical support.