5387 customer service English-speaking jobs in Portugal

, which includes troubleshooting and resolving customer issues related to the service Availability for ... We are passionate about cloud computing, cybersecurity, and delivering exceptional customer service. ... Responsibilities Provide first-level technical support for the cloud protection cybersecurity service ... and resolve technical issues in the service Create and maintain technical documentation, such as user ... guides and knowledge base articles Provide product feedback and suggestions for improvements to the service

, which includes troubleshooting and resolving customer issues related to the service Availability for ... If you are passionate about cloud computing, cybersecurity, and delivering exceptional customer service ... and resolve technical issues in the service Create and maintain technical documentation, such as user ... this role, you will: Provide first-level technical support for the cloud protection cybersecurity service ... guides and knowledge base articles Provide product feedback and suggestions for improvements to the service

Customer Interaction: Provide premium service via chat, email, and phone, exceeding customer expectations ... service experience, including live interactions via chat, email, or phone Experience troubleshooting ... service and exceeding expectations Ability to handle challenging interactions professionally Why Us ... Customer Support Advisor (Remote in Portugal) Permanent employee, Full-time · Portugal Agents+TM About ... The Role Job Title: Customer Support Advisor Location: Remote based in Portugal Terms: Permanent Contract

A strong team player mindset and a commitment to delivering exceptional customer service. ... including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service ... Join to apply for the Customer Insights Account Manager role at SymphonyAI. ... Are you ready to lead the evolution of customer loyalty data in the retail industry? ... We are hiring a Customer Insights Account Manager for FMCG Brands at Portugal’s #1 Grocery Retailer.

Your role as a Customer Support Technician? ... Support to ensure client satisfaction, Alerting the team about repetitive calls to improve service quality ... escalating as needed, Managing requests via various channels (calls, portal, chat) in accordance with service ... Join the Cegid Customer Support team, specializing in the Cegid Retail software used by over 1,000 brands ... As a Customer Support Technician, your responsibilities include:Handling client requests, providing responses

Engage with the team to continuously improve service delivery. ... A reduction in response times, contributing to improved service delivery metrics. ... Our primary objective is to enhance client satisfaction through efficient and effective service. ... Improve the quality of customer support and enhance customer satisfaction. ... Customer Success & Customer Experience (Cs&Cx) We’re unlocking community knowledge in a new way.

Lead, coach, and develop your team to meet daily and weekly performance goals and service-level agreements ... company, client, and regional policies while representing the organization professionally and identifying service ... Track operational metrics (call volumes, capacity utilization, SLA compliance, QA scores, customer effort ... Global Impact: Play a critical role in shaping the future of global outsourcing and customer experience ... coaching and constructive feedback, quickly resolving performance gaps and handling escalated or complex customer

service and shrink *Profiles with a disability certificate are valued. ... the store team are focused on deliveringhighly satisfying customer experiences • Builds customer loyalty ... by opening Victoria’s Secret Angel cards, converting customer relationship marketing and customer capture ... sales and profit growth: • Supports a customer-centric culture, where the full energy and activity of ... Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent

Your Mission: As Head of Care, you will oversee Customer Care (Support/Customer Service) at Agicap, ensuring ... experience enhancement. - Customer service excellence and data-driven performance management. - Proficiency ... support operations: - Improve team organization, support levels, and tools, promoting automation and self-service ... ensure a seamless customer experience. ... , focusing on customer experience and satisfaction, adapted to an international context.

Support Professional, Customer Service Engineer or similar technical support role; Strong understanding ... Customer Support Engineer - Cybersecurity - Hybrid - Portugal We are looking for a Customer Support Engineer ... As a Customer Support Engineer, your primary responsibility will be to guarantee customer satisfaction ... by providing exceptional support, implementing products according to customer needs, resolving technical ... You will collaborate closely with the Product Development team to ensure customer feedback informs product

Your role will be pivotal in ensuring seamless service delivery, customer satisfaction, and continuous ... Goals Maintain a Customer-Centric Approach Collaborate with Other Leads Ensure Effective Service Delivery ... Manage Service Desk Analysts Service Reporting Qualifications and Skills: Proven experience in service ... Key Responsibilities: Service Design and Architecture Standardization of Service Design and Transition ... Manage Targets for Service Delivery Continuous Service Improvement Align services with Organizational

| EMEA Customer Service Representative (Portuguese-speaking) - Website Solutions Customer Representative ... Customer Representative (English-speaking) - Insurance Company Customer Service Representative (English-speaking ... (ID) French Customer Representative for DJI - Lisbon, Portugal Customer Service Representative (Portuguese-speaking ... ) - Streaming Service Project Customer Representative (Portuguese-speaking) - Insurance Company We’re ... Join to apply for the Customer Value Lead role at Finastra Join to apply for the Customer Value Lead

Provides first & technical level support and ensures high quality of customer service and satisfaction ... and timely response; Escalates whenever appropriate to ensure Service Standards and Customer Satisfaction ... ITIL Processes; Excellent Problem-Solving skills; Understanding of the business continuity process; Customer ... Join to apply for the Local IT Service Delivery role at Grünenthal Group Join to apply for the Local ... Supports swift service restoration to minimize negative impact on end-users & Grünenthal.

Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route ... loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. ... Our platform combines the data unification and customer insight of a CDP with an experience platform, ... Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer

Your objective as a Customer Support Technician? ... Support to ensure client satisfaction, Identify and alert on repetitive calls to improve service quality ... escalate as needed, Manage requests across all channels (calls, portal, chat), in accordance with the service ... contract, Follow up on requests, ensuring adherence to instructions, Apply best practices in Customer ... Join the Cegid Customer Support teams, specializing in the Cegid Retail software used by over 1,000 brands

expectations & needs* A/C Support & Services & Purchase Agreement* Customer Service Basics* Contract ... customer service catalog)* Assisting Training Contract Managers on its daily activities (creation, follow-up ... **Requirements - our ideal candidate will have*** Customer focus* Team player* Solution/improvement oriented ... Control Basics* Drive Improvement, Quality & innovation* Sell process* Basic Financial understanding* Customer ... delivery notification, etc.) to each Service Line (operating unit)* Keeping database(s) up to date (

Superior customer service, teambuilding, and conflict resolution skills. ... Ability to use customer service skills by exercising authority and discretion to satisfy guests in a ... manner consistent with Pillars of Safety, Service and Style Standards. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Develop, observe and evaluate staff and work procedures to ensure quality standards and service are met

service and confident communication skills, customizing your interaction to the individual customer ... and/or operational level agreements with strong customer service, interpersonal and active listening ... service to the customer whilst demonstrating excellent levels of technical skill to resolve issues accurately ... help customers get set up and operational Empowering customers by promoting Knowledge base and self service ... Hoist Excellent teamwork skills Enthusiastic and a great attitude towards learning Experience managing service

Excellent communication and customer-facing skills. ... This role requires a proactive leader who can serve as the primary point of contact for our customer ... Key Responsibilities: Responsible to deliver the Incident, Service Req, Change, Problem, Preventive & ... in Lisbon, drive incident and change management, and lead a small remote team to ensure exceptional service ... Team when drafting major outage communications to the relevant business users Identify and implement service

Previous customer service experience is a plus, but not required. ... Work efficiently within defined KPIs and service levels. ... Maintain high customer satisfaction through clear and empathetic communication. ... platforms, ensuring a positive customer experience and maintaining brand reputation. ... Join to apply for the English Customer Support Specialist Social Media Project | Lisbon, Portugal role