2620 customer service English-speaking jobs in Portugal

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  • Zendesk
  • Graça
  • September 1
chaotic world of customer service. ... drive operational excellence, empower customer growth, and set new standards for service in a rapidly ... Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence ... outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service ... Customer‐Obsessed: you listen deeply, empathize authentically, and design with the customer at the center
  • Cbtalents
  • Odivelas
  • October 12
  • no experience
LogoThis role is a great fit for candidates who have experience in tech support, IT-related customer service ... service channels Explain technical information in a clear and user-friendly way Identify and escalate ... We're looking for an English-speaking Technical Customer Support Representative to join a customer support ... more complex issues when necessary Deliver a positive and professional customer experience What ... we're looking for Good command of English Previous experience in Customer Support, Technical Support
  • Cbtalents
  • Almada
  • October 12
  • no experience
LogoThis role is a great fit for candidates who have experience in tech support, IT-related customer service ... service channels Explain technical information in a clear and user-friendly way Identify and escalate ... We're looking for an English-speaking Technical Customer Support Representative to join a customer support ... more complex issues when necessary Deliver a positive and professional customer experience What ... we're looking for Good command of English Previous experience in Customer Support, Technical Support
  • ManpowerGroup
  • Graça
  • September 1
Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately
  • Content Guru
  • Viseu
  • September 5
Descrição do cargo Content Guru is a world-leading cloud customer service provider. ... Strong analytical and customer service skills. Strong levels of ICT skills/computer literacy. ... service. ... Interpret customer orders. ... About the Company: Content Guru is the largest privately owned provider of Contact Centre as a Service
  • Siemens Energy
  • Amadora
  • October 11
You will define and drive the Data & AI strategy for Compression Service, strengthen data governance ... You will partner closely with global and regional Service organizations, IT, Digital Core, and other ... will play a key role in shaping the future of data and AI across Siemens Energy’s Compression Global Service ... Experience working in asset‑intensive industries, industrial services, energy, or enterprise service ... How You’ll Make an Impact Define and execute the Data & AI strategy for Compression Service, translating
  • Pkrecruiting
  • Lisbon
  • October 1
  • no experience
and comfortable troubleshooting issues Previous customer service or technical support experience is ... Closer Hire is partnering with a leading global customer experience provider to recruit English-speaking ... AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company ... Guide customers on using products and features effectively Deliver timely, accurate and high-quality customer ... spoken Strong interest in AI and new technologies Excellent communication and problem-solving skills Customer-focused
  • Advantage 360
  • Portalegre
  • October 13
Strong communication and customer service skills. ... Maintain awareness of service metrics, SLA commitments, and operational KPIs. ... Provide timely updates during incidents, maintenance activities, and service-impacting events. ... customers, engineering, and product teams to resolve technical challenges and deliver high-quality service ... Maintain high levels of customer satisfaction through responsive and customer-focused support.
  • Aspen Separation GmbH
  • Porto
  • September 9
LogoASPORTO is being established as a dedicated and strategic Service Center for the capital management company ... and management company services while setting new benchmarks in scalability, process efficiency, and service ... & Process Improvement: Deliver excellent client service within our standard operating model, while actively ... Your Responsibilities: Commission Service: Participate in the daily processing of commission and cash-related ... reconciliation breaks, ensuring all activities adhere to internal controls and regulatory requirements Client Service
  • FedEx Logistics
  • Porto
  • October 6
- We have an exciting opportunity for you to join our team as a Ops Service, Quality and Process Associate ... Specialist within the a newly formed department under the European Global Trade Service organization. ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... as well as Planning and Engineering, Compliance, Regulatory and other functions in order to improve service ... Lead and manage quality and process improvement initiatives to support operational customs clearance service
  • Kantar
  • Porto
  • September 14
colleague and customer experience. ... Advanced requirements analytical skills to interpret customer requirements into compelling solutions. ... Kantar's Service Now platform. ... Job Details Service Now Lead Product Manager We're the world's leading data, insights, and consulting ... This position is vital in ensuring Service Now continues to support the Kantar business in meeting our
  • Paymentology Ltd.
  • Lisboa
  • August 18
Extensive senior leadership experience in Customer Success, Customer Support, Client Operations, or related ... Drive the adoption of self-service capabilities that empower clients and reduce dependency on manual ... Reduce manual effort through automation, intelligent workflows, and scalable service delivery models. ... Experience leveraging AI, automation, predictive analytics, and self-service technologies to improve ... AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service
  • Cross Border Talents
  • Lisbon
  • August 2
Apply now and take the next step in your customer service career! ... Minimum 1 year of experience in banking, fintech, or financial customer service. ... Exceptional attention to detail, problem-solving ability, and customer focus. ... Expand your expertise in financial operations and customer experience management. ... What You'll Do Deliver outstanding customer support in English across chat, phone, and email.
  • Cruise Academy
  • Porto
  • July 22
  • hospitality
LogoGuest Service Excellence Genuine passion for delivering exceptional service and creating memorable guest ... Center, ensuring seamless service operations. ... Drive service excellence by implementing best practices and optimizing workflows. ... Strong ability to mentor, develop, and inspire team members to excel in guest service. ... Assistant Purser plays a key role in delivering an exceptional guest experience by leading a team of service
  • UNIT4 NV
  • Lisbon
  • October 6
engagement, self-service success, and customer satisfaction. ... Develop recommendations that improve customer journeys, engagement, and self-service effectiveness. ... Strong understanding of customer experience principles and digital self-service best practices is valued ... Community engagement, discoverability, and self-service effectiveness continuously improve over time. ... You will work closely with Customer Success, Support, Product, and Digital Customer Experience teams
  • 1GLOBAL
  • Lisbon
  • July 29
  • student
  • no experience
Understanding of service KPIs, SLAs, alarms, monitoring, or customer‐impact assessment. ... How Service Assurance teams work with Customer Services, NOC, Engineering, Product, and vendors. ... Help ensure service issues are handled in line with SLAs, operational KPIs, and customer‐impact priorities ... teams to support smooth service delivery. ... This team acts as a 2nd line technical support team, working closely with Customer Services, Customer
  • Elevatecareersnetwork
  • Porto
  • October 12
  • remote work
  • no experience
Logoreservation documentation Follow up on outstanding details and upcoming arrangements Communicate with service ... service, hospitality, reservations, or planning experience is helpful but not required Position Highlights ... We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with ... email, online systems, and digital platforms Strong problem-solving and follow-up abilities Previous customer ... Qualifications Strong written and verbal communication skills Excellent organization and attention to detail Customer-focused
  • Q-Storage
  • Porto
  • October 3
service. ... service is provided at all times Requirements Minimum of 3 years experience in hotel sales management ... have experience in hotel sales, strong communication skills, and a passion for delivering exceptional customer ... of timely reports on sales performance, market trends, and potential opportunities Ensure excellent customer
  • Savior Artigos Texteis Lda
  • Lisbon
  • October 6
satisfaction and service quality at every stage of the case Meet service levels and help deliver fast ... each case through to resolution, working with in-house Product Operations and Engineering teams Drive customer ... is a strong plus Confident use of social media platforms and a solid grasp of digital advertising A customer-first
  • 100Hires, Inc.
  • Coimbra
  • October 4
  • no experience
service or technical support experience is an advantage Strong communication and problem-solving skills ... We are looking for English-Speaking AI Customer Support Agents to join an international team in Lisbon ... The Role As an AI Customer Support Agent, you will assist users with questions related to AI-powered ... they have a genuine interest in and passion for Artificial Intelligence and new technologies Previous customer ... technical issues Guiding customers on how to use products, features and services effectively Identifying customer
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