8500 customer service English-speaking jobs in Portugal

  • FedEx Group
  • Leça do Balio
  • February 22
continuous improvement of the voice of customer program. ... We have an exciting opportunity for you to join our team as a Customer Research Analyst. ... collect valuable customer insights, enhance their satisfaction and drive business outcomes. ... and/or Market Research and familiarity with Customer Satisfaction KPIs (OSAT, NPS etc). ... What you will be doing: Plan, execute, analyze and optimize Customer Research for FedEx in Europe to
  • ClearOps GmbH
  • Lisboa
  • February 19
Strategic Account Development & Proactive Customer SuccessRegularly gather customer feedback, including ... Your mission At ClearOps, we keep the world of machinery moving by transforming the entire service supply ... pioneering technologies that are transforming service supply chains, we’d love to hear from you! ... At ClearOps, our mission is to revolutionize service supply chains, keeping machines up and running and ... maximizing customer lifetime value like never before.
  • Carwow
  • Porto
  • February 16
£3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service ... Handle negotiations & customer objections. ... THE ROLE We are seeking a dynamic and driven Customer Success Executive to join our Sell My Car team. ... A proactive and customer-focused approach, with a genuine desire to help sellers achieve their goals. ... You'll combine your communication skills with a customer-centric approach to build rapport with sellers
  • Miniclip
  • Lisboa
  • January 8
We are seeking a detail-oriented, empathetic, and proactive Customer Experience Agent to join our team ... What we're looking for: Previous experience in customer support (experience in the gaming or tech
  • Flex Living
  • Lisboa
  • February 4
Prepare and update reports on customer service metrics. ... Feedback and Improvement Collect and analyze customer feedback to improve service quality. ... Skills & Qualifications Proven experience in customer service, client relations, or a similar role. ... issues to maintain the high standards of service that Flex Living is known for. ... Key Responsibilities Customer Support and Communication Respond promptly to customer inquiries via email
  • Werfen Spain and Portugal
  • Lisboa
  • March 14
Logistics (Customer Service) Contracting Department Minimum Skills & Capabilities: Focus on results ... considering the customer needs. ... Check the service level offered by the different departments of the Company assigned centers reducing ... Internal Networking/Key relationships: Key Account Manager Area Manager Business Unit Technical Service ... Coordinate installations, interacting with the different departments involved (Logistics, Technical Service
  • Tesla, Inc.
  • Belas
  • March 9
Maintain a tidy, presentable customer-facing area (customer lounge, service entrance), and organize the ... Manage the service fleet. ... Advise and educate your customer on Tesla warranty policies. ... You should have a passion for the brand and the ability to create exceptional customer experiences. ... What You’ll Bring In-depth experience in a customer-facing function within Tesla, including a strong
  • Robert Bosch Group
  • Lisboa
  • March 16
service provider, etc.) and/or end-customer, depending on the business model. ... Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Legal Entity: Bosch Service Solutions S.A. ... provider and/or between Bosch and end-customer. ... System knowledge: Service CRMs (C4C, SalesForce, etc.), SAP, MS Office.
  • Anantara Hotels & Resorts
  • Loulé
  • March 31
in order to guarantee a quality and excellent service, exceeding customer expectations. ... your role, reception of orders and customer service, complying with internal standards and procedures ... Qualifications WE LOOK FOR CANDIDATES WITH: Genuine smile Customer orientation Passion for service ... Job Description ROLE AND RESPONSIBILITIES: As a member of the ROOM SERVICE WAITER NIGHT SHIFT (M/F) ... , you will report to the F&B Director and will be responsible for ensuring the service associated with
  • Randstad II - Prestação de Serviços, Limitada
  • Porto
  • April 2
and solutions for each situation to ensure that our customers receive personalized and appropriate service
  • Randstad II - Prestação de Serviços, Limitada
  • Lisboa
  • March 3
and solutions for each situation to ensure that our customers receive personalized and appropriate service
  • Deblock
  • Portugal
  • March 16
Monitor and manage team KPIs to ensure fast, high-quality customer service and satisfaction Handle escalated ... Service Industries IT Services and IT Consulting #J-18808-Ljbffr ... to improve efficiency, reduce response times, and enhance service quality Collaborate with other departments ... of Customer Support Agents. ... customer issues, providing solutions and maintaining a positive customer experience Optimise processes
  • Nagarro Inc
  • Portugal
  • March 8
Strong customer orientation, a service-driven mindset, and robust business acumen. ... Dedication to applying ITSM principles to maintain consistent service delivery and drive customer satisfaction ... Level Agreements (SLAs) for timely and high-quality service delivery. ... Provide comprehensive support in Application Managed Services (AMS), ensuring alignment with Service ... Deliver innovative solutions and strategies to address customer challenges and optimize business processes
  • FedEx Group
  • Leça do Balio
  • March 5
Support Customer Journey Mapping & Design: Work with Customer Experience Design team to design optimal ... We are seeking a Customer Journey Analyst to join our dynamic team. ... , and Power BI to enhance customer satisfaction and drive business outcomes. ... behaviours and identify opportunities to improve the customer experience. ... In this role, you will analyze key customer journeys using tools like SAS, Databricks, Adobe Analytics
  • FedEx Group
  • Porto
  • March 5
Support Customer Journey Mapping & Design: Work with Customer Experience Design team to design optimal ... We are seeking a Customer Journey Analyst to join our dynamic team. ... , and Power BI to enhance customer satisfaction and drive business outcomes. ... behaviours and identify opportunities to improve the customer experience. ... In this role, you will analyze key customer journeys using tools like SAS, Databricks, Adobe Analytics
  • TECEZE
  • Porto
  • March 7
Superior customer service and interpersonal skills. ... Demonstrate compassion in a patient care environment in support of overall service provided to the customer ... Install, configure, and support new hardware and software for service requests. ... JD: Responsibilities: Deskside support of incidents and service requests: Troubleshoot and remediate ... Learn and become knowledgeable of customer products.
  • Boston Scientific Gruppe
  • Lisboa
  • March 19
Aptitude for customer satisfaction and continuous improvement of service and processes. ... What we are looking for in you: Previous experience in Customer Service roles in commercial companies ... customer requests. ... Managing Work Orders that are submitted through Service Max in order to have them integrated in SAP. ... Complaints management registering all Service Complaints in Sales Cloud and making sure that all actions
  • Grupo Nortempo Portugal
  • Portugal
  • March 30
Customer focus Manages complexity Decision quality Resourcefulness Drive results Cross-Functional ... Follow service execution procedures in line with SBM standards. ... execution, to confirm information (service delivery, dates, scope, etc.). ... Nortempo Porto is currently looking for a Service Execution Analyst (m/f) for a client in the area of ... Enforce the usage of Bulletin of Measurement (BM) forms are used by service providers.
  • HCLTech
  • Portugal
  • March 13
Service or Technical as Voice Support Experience handling complaints; driven to deliver an excellent ... SLAs, able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer ... customer experience through resolutions and adherence to response times Experience working and managing ... Requirements Graduate in any stream Required Work Experience Minimum of 1 years’ experience in Customer
  • FedEx Group
  • Leça do Balio
  • March 4
Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... service delivery. ... What you will be doing: Service Blueprint Development: Create detailed service blueprints that map out
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