2620 customer service English-speaking jobs in Portugal

Perform server updates and reboots during customer-designated service windows. ... Process service tickets and assign to appropriate Jolera onsite technicians, or customer-specific internal ... service. ... service. ... Monitor, record, and troubleshoot customer backup status if necessary.

At least 3-5 years of relevant experience with Service Now, ideally covering ITSM, ITOM and CSM. ... Now workflows, project preparation & implementation Steering of Service Now related projects as well ... movement towards a more sustainable energy; YOUR TASKS Ownership and continuous improvement of our Service ... You understand how business needs translate into Service Now solutions and can balance stability, user ... platform (supporting business and IT processes) Backlog management and requirements analysis for new Service

Understanding of service KPIs, SLAs, alarms, monitoring, or customer-impact assessment. ... How Service Assurance teams work with Customer Services, NOC, Engineering, Product, and vendors. ... Help ensure service issues are handled in line with SLAs, operational KPIs, and customer-impact priorities ... teams to support smooth service delivery. ... This team acts as a 2nd line technical support team, working closely with Customer Services, Customer

Working as part of our customer service team and collaborating closely with product and commercial teams ... Internal Coordination & Market Feedback:You work closely with product, customer service, and sales teams ... How you work You take a service-oriented approach and enjoy supporting customers in their daily operations ... experience in the maritime industry, for example with a shipping company, port authority, maritime service ... Responsibilities Customer Onboarding & Operational Support:You support ship operators, port authorities

As a key member of our Lisbon-based Customer Service and Master Data team, you will support the DACH ... You will work closely with Sales, Finance, Customer Service, IT and other Master Data Management teams ... master data, customer service, order management or a related data-focused role Demonstrated experience ... Service, IT and other stakeholders to manage cross-functional data dependencies and communicate changes ... collaborating with colleagues across our European direct markets to strengthen data quality, governance and service

Partnering with business leaders, functional SMEs, service designers, UX researchers and data analysts ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that ... Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time ... Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service ... communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... Record all activities and client contacts / interactions in the Customer Relationship Management system ... organizational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working ... Strong, and effective presentation skills; ability to convincingly present features and benefits of service

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... Record all activities and client contacts / interactions in the Customer Relationship Management system ... organizational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working ... Strong, and effective presentation skills; ability to convincingly present features and benefits of service

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working ... coordination with Business Development and contributes to the oncology therapeutic area strategy and service

IT Enterprise Architect Lead Reports to: Director - Enterprise Solutions, Cloud & Service Role Overview ... technology roadmap that satisfy HBK’s business needs and underpin all IT Infrastructure, Cloud and Service ... IT operations are outsourced to an external managed service provider, this role is therefore architecture ... looking for an experienced IT Architecture Lead to head our international team of Infrastructure, Cloud & Service ... Collaborate with FinOps-, Asset Lifecycle- and Service-Management as well as Procurement to optimize

Deliver a high-quality customer experience while meeting service standards. ... Strong communication and customer service skills. Good problem-solving abilities. ... Job Description We're looking for Customer Support Specialists to join our team and work on an exciting ... Previous Customer Support experience is a plus. What we offer Paid initial training. ... If you're looking for your next opportunity in Customer Support and want to be part of an innovative

Key Responsibilities Collaborate with Technology Leads, Service Delivery teams, and customer support ... The successful candidate will work closely with customer-facing teams, technical specialists, and service ... levels of customer satisfaction. ... Support problem management and continuous service improvement initiatives. ... Manage incidents in accordance with ITIL best practices and service level commitments.

service, CRM, after-sales support or digital service environments. ... Own the product and content standards area, enabling agent efficiency and customer satisfaction through ... are accurate, usable and aligned with service expectations. ... Required Profile Experience as a Product Manager, Product Owner or Knowledge Management Lead in customer ... Experience in contact center environments, customer engagement platforms or after-sales support operations

We are looking for an English-speaking technical support professional to join our growing customer support ... FAQs Deliver excellent customer satisfaction (CSAT) and meet SLA targets Guide customers on product ... features, workarounds and best practices Spot trends in customer feedback and flag product improvement ... with Product and Engineering teams to resolve them Build and improve the internal knowledge base and customer

Operations Customer Expert – Lisbon Hub Join a leading UK-based digital bank for the March 16 intake.

Analyse performance trends, service metrics, and customer feedback to identify opportunities for improvement ... customer satisfaction. ... Foster a quality-first, customer-centric, and continuous improvement mindset within the team. ... to ensure stable and predictable service delivery. ... Foster a customer-centric mindset and proactively address stakeholder needs and business challenges.

Contribute field insight to Fujitsu cybersecurity service development and continuous improvement. ... Exposure to OT/IoT security, AI security, enterprise architecture, and security service development. ... Service Innovation and Thought Leadership Create reusable reference architectures, delivery accelerators ... Microsoft security services, Azure, on-premises platforms, third-party security technologies, and IT service ... Success Measures Customer satisfaction and demonstrable security outcomes.

Proven experience in customer service or support roles. ... Deliver exceptional customer service across all communication channels, including phone, text, email, ... Demonstrate a commitment to service excellence by achieving key performance indicators, including timely ... Good listening skills to understand customer needs. ... Ability to prioritize work effectively including successfully multitasking customer issues.