8500 customer service English-speaking jobs in Portugal

Customer-centric mindset and approach to all interactions. ... , to directly manage a team of 4 Customer Success Managers (CSMs) and 4 Renewal Managers. ... Salsify is actively seeking an experienced, motivated, and results-oriented Manager, Customer Retention ... You will be responsible for guiding and coaching CSMs and Renewal Managers in all areas of the customer ... journey, including renewal and upsell, and will be measured on maintaining high customer satisfaction

continuous improvement of the voice of customer program. ... We have an exciting opportunity for you to join our team as a Customer Research Analyst. ... collect valuable customer insights, enhance their satisfaction and drive business outcomes. ... and/or Market Research and familiarity with Customer Satisfaction KPIs (OSAT, NPS etc). ... What you will be doing: Plan, execute, analyze and optimize Customer Research for FedEx in Europe to

Proactively anticipate and solve customer challenges, ensuring consistent high-quality service. ... Job Requirements: Experience in customer-facing SaaS roles (e.g., customer support, technical support ... status, sexual orientation, gender identity/expression, age, disability, genetic information, military service ... Troubleshoot and investigate customer-reported issues and escalate when necessary. ... If this sounds like you, we'd love for you to join us as a HiBob Customer Experience Specialist!

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Evangelizes customer success stories and customer success systems and processes. ... The results of these interactions are customer retention, customer satisfaction and organically uncovering ... customer lifecycle journey, post-sale. ... Proven track record of driving measurable customer outcomes and success. ... growth opportunities for Salsify through potential new areas of customer value.

Evangelizes customer success stories and customer success systems and processes. ... The results of these interactions are customer retention, customer satisfaction and organically uncovering ... customer lifecycle journey, post-sale. ... Proven track record of driving measurable customer outcomes and success. ... growth opportunities for Salsify through potential new areas of customer value.

Outstanding interpersonal skills, customer service and communication, both over the phone and in email ... service, and making a difference in the world of travel. ... Customer Success Representative - Lisbon Office Warning! ... Manage a high volume of help tickets and customer calls. ... Earn and sustain customer loyalty to GuestCentric services.

Skills Escalation Procedures Client Relationships Product/Service Knowledge Customer Focus Customer Relationship ... Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer ... Creating "clean" orders that help customers get the exact service they need - for new orders ... Supporting sales colleagues to create smart account and service development plans for existing customers ... Supporting the measurement of customer happiness and driving customer satisfaction upwards.

Customer Success Strategy & Growth:Monitor customer health metrics and usage patterns to proactively ... Customer Success Manager – Shape the Future of Healthcare Location: Lisbon, Portugal (Hybrid options ... Customer Relationship Management:Build strong, long-lasting relationships with key stakeholders. ... Strong understanding of customer success metrics and strategies for driving adoption and growth. ... Key Responsibilities: Customer Onboarding & Training:Lead onboarding sessions, ensuring customers are

We have an incredible opportunity for a Customer Closing Specialist to join our RtR Team. ... As a Customer Accounts Officer you will be responsible for extracting AR aging reports, conducting root ... Account Reconciliations: perform customer balance confirmations and reconcile accounts to maintain AR

Voice of the Customer: Champion the customer's voice ensuring that feedback gathered from direct ... Responsibilities: Direct Customer Engagement: Take an active, hands-on approach to customer communication ... various platforms to ensure a seamless and high-quality customer experience. ... A minimum of 8 years of experience in customer support, with a focus on digital or tech products. ... Your direct responses will not only resolve issues but also build trust and loyalty among our customer

You will be in charge of the full sales cycle from opportunity qualification to negotiation, including astonishing product demos. Responsibilities Manage the full sales cycle Achieve monthly targets Must Have Experience in managing the full sales cycle Proven track record of achieving monthly targets What's great in the job?

THE ROLE Joining our Customer Experience department, you will be the first point of contact for our customers ... You go above and beyond in your work, doing whatever it takes to offer the best experience and service ... £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service

available features to achieve their goals while identifying opportunities to increase usage and deepen service ... with operations, product, and sales teams to understand and address customer needs. ... This role focuses on delivering exceptional customer experiences by ensuring clients fully utilize and ... SaaS startup disrupting the architectural services market is looking for adynamic and results-driven Customer ... Key Responsibilities: Customer Advocacy: Act as the primary point of contact for clients, working closely

Job Title: Associate, Customer Marketing Location: Lisbon, Portugal Summary Reporting to PORTUGAL Associate ... Portugal), he/she will be THE point of contact for Local Sales Team (based in Portugal), Western Europe Customer ... Experience you’ll bring: Business School Master or equivalent university degree; Early experience in Trade/Customer

We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer ... Working on our team as a Customer/Partner Success Manager position involves: Managing customer portfolio ... Communication and Presentations Skills; Experience in problem-solving, working with customer objections ... solution; Developing and maintaining trusted relationships with key partners and their customers; Driving customer ... relationships; Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer

Customer Advocacy: Represent customer needs internally, ensuring product and service enhancements align ... You are an expert in customer support. You are proficient in leadership. ... Join our purpose of making life easier with technology and be part of our team as a Senior Customer Success ... What makes you a strong candidate: You have 4+ years of experience in account management and customer ... Responsibilities: Portfolio Management: Oversee a portfolio of customer accounts, ensuring they maximize

The Customer Value Lead will drive incremental ACV through customer engagements, programmatic initiatives ... Proven record of matching customer needs with solutions. ... , assess customer ROI, and ensure alignment with sales leadership. ... The Customer Value Lead will be responsible for partnering with sales teams to shape value propositions ... Develop innovative approaches to customer engagement and advisory, differentiating the company in the

The Customer Value Lead will drive incremental ACV through customer engagements, programmatic initiatives ... Proven record of matching customer needs with solutions. ... , assess customer ROI, and ensure alignment with sales leadership. ... The Customer Value Lead will be responsible for partnering with sales teams to shape value propositions ... Develop innovative approaches to customer engagement and advisory, differentiating the company in the

organisation and function, and take decisions/provide recommendations based on the impacts up and down the service ... Engineer Scope: Customer Care systems and processes, Europe (and Global) Reports to: Manager Customer ... What you will be doing: Department: Customer Experience Planning & Engineering Job Title: Customer Care ... Customer Design Thinking Practices. ... We have an exciting opportunity for you to join our team as a Customer Care Engineer.