5565 English-speaking jobs in Lisbon

Provide technical support and guidance to Zendesk Premier customers. Resolve customer issues, answer product and developer questions, and communicate effectively. Must have 2+ years of experience as a Zendesk Administrator or equivalent technical troubleshooting expertise. Fluency in English is required.

The Customer Success Manager, CCaaS Specialist ensures customers achieve business outcomes using Zendesk's Contact Center as a Service (CCaaS) capabilities. This role drives adoption, optimization, and measurable value from CCaaS solutions, partnering with customers and Zendesk teams to transform contact center operations and strengthen relationships.

Develops software products using Ruby, Python, Scala, or Java in collaboration with engineers and ML scientists. Focuses on delivering high-quality ML and AI products at scale. Investigates and resolves production issues and contributes to improving platform scalability and robustness.

Staff Machine Learning Engineer will deliver AI-powered capabilities to Zendesk customers at scale using LLM technologies. Collaborate with Product Management, ML Scientists, and Engineers to define feature scope and implementation strategies. Mentor junior team members and support deployed services to ensure stability and reliability. Build scalable and stable software applications and contribute to discussions regarding technical design and best practices.

Leads end-to-end technical delivery for customers, from requirements gathering to go-live. Designs and configures solutions in AWS environments using Amazon Connect, CloudFormation, and other AWS services. Collaborates with cross-functional teams to support implementation and training. Requires strong AWS Connect and CCaS experience, hands-on cloud solution deployment experience, and programming skills.

Zendesk seeks a dedicated SMB Account Executive with a proven track record in B2B sales to drive revenue growth by acquiring new customers and expanding existing accounts. Responsibilities include managing customer relationships, identifying cross-selling opportunities, and leveraging data insights to prospect new clients.

Leads a team of Services Consultants, Technical Architects, and Engagement Managers, overseeing project delivery and team performance. Manages team utilization, ensures alignment with company objectives, and collaborates with other teams to drive successful outcomes. Supports customer projects, manages escalations, and promotes continuous improvement in delivery processes.

Designs, implements, and improves core components of Zendesk's GenAI infrastructure, including LLM Proxy, evaluation frameworks, and orchestration tools for AI agents. Collaborates with engineers and technical leads to ensure infrastructure is safe, scalable, and developer-friendly.

Leads end-to-end pilot engagements to demonstrate the value of Zendesk AI through technical configuration, integration, and validation against success metrics. Collaborates with sales, solutions consulting, and customer success teams to build and implement AI solutions for strategic customers. Evaluates pilot performance, tracks outcomes, and maintains documentation for post-pilot handoff.

Experienced OCM Consultant sought for projects in life sciences R&D, clinical operations, and regulatory affairs. Responsibilities include business process optimization, stakeholder management, and driving project success. Requires a master's degree, +3 years of relevant experience, and fluency in English. Expertise in R&D systems and OCM methodologies is advantageous.

Business Analyst / Product Owner needed for IT solutions company. Analyze business requirements, define project scope, write user stories, and design functional test plans.

Manage SFDR disclosures, EU Taxonomy reporting, and ESG integration into financial strategy. Track cost of non-compliance, prepare reports, and support ESG data collection and analysis.

Java Software Engineer to design, develop, and optimize backend scalable applications. Responsibilities include developing solutions, ensuring application responsiveness, designing APIs, and meeting technical and consumer needs.

Ensures excellence in operations of OSS Central Platforms, high service availability, and proactive monitoring. Interacts with internal and external customers, vendors, and engineering to support platform stability and delivery. Requires knowledge of HP Unified OSS Console, Ericsson Adaptive Inventory, and various IT tools. Fluent English required.

Senior IT Demand Expert will act as the primary interface between business stakeholders and IT, capturing, assessing, and prioritizing new demands. This role will oversee the entire IT project portfolio, ensuring alignment with the Digital IT strategy and roadmap. Requires 5+ years of experience in IT portfolio management, expertise in business case development, and fluency in English.

Designs and manages Office IT infrastructure solutions for multiple markets. Identifies technology trends and advises management on their impact. Ensures customer requirements are met and provides consultancy to internal and external stakeholders. Manages the lifecycle of chosen products and adjusts architecture as needed. Requires strong communication, presentation, and technical skills.

Digital Operations Excellence Expert will identify inefficiencies, implement process improvements, and drive digital transformation initiatives. Responsibilities include process optimization, automation, data analytics, and stakeholder collaboration. Requires 7+ years of experience in operations excellence, digital transformation, or process improvement in telecom, IT, or infrastructure. Fluency in English is required.

Design, develop, and deliver enhancements to the Affectli platform. Collaborate with stakeholders to translate requirements into technical solutions. Ensure developments adhere to best practices and coding standards. Provide Level 3 technical expertise for incident resolution and platform stability.

Senior Full Stack Developer will design, develop, and deliver enhancements to the Affectli platform. Collaborate with stakeholders to translate requirements into technical solutions. Ensure developments follow best practices and coding standards. Provide Level 3 technical expertise to resolve complex incidents.

Manages business growth through new revenue streams, partnerships, and strategic alliances. Identifies, pursues, and develops new business opportunities and partnerships. Conducts financial assessments and negotiates contracts with partners and stakeholders. Integrates new business opportunities into Vodafone's portfolio and sales channels.