6701 customer service English-speaking jobs in Portugal

The Role As EXADS continues to grow, we're looking for a versatile Customer Success Manager to join our ... role/environment: customer support and account management will be highly valued IT literate and computer ... focus is ingrained in our processes, and that customer needs are addressed and fulfilled Have an in‐depth ... cross‐functionally with Marketing, Sales, Product and Engineering to ensure a consistent and strong customer ... solutions Guide and provide support for any technical and/or API integrations Act as the voice of the customer

At Lindt Iberia, we are looking for a Customer Category Specialist. ... Tailored Customer Strategic Plans: Develop and implement category growth plans for key retailers based ... Promotional Effectiveness: Execute deep‐deep evaluations of customer‐specific promotions to identify ... Competitor Benchmarking: Monitor competitor execution and performance at a customer level, identifying

Objectives The Vice-President of Customer Success (VP CS) sets the strategic direction for the customer ... Ownership of Customer Success Programs, such as Customer Advisory Boards and industry-specific user communities ... Overview Our client empowers you with the best omnichannel customer experience. ... Lead and mentor senior leaders within the customer success organization. ... Drive continuous improvement efforts across the customer success function.

and play a key role in building long‐term, value‐driven customer relationships. ... Overview As a Customer Success Manager (CSM) at Dstny, you will act as a trusted partner and advocate ... You will own the full customer lifecycle – from onboarding through adoption, renewal, and expansion – ... Proven track record of driving customer adoption, retention, renewals, and expansion, with a strong ... focus on delivering measurable business outcomes Experience managing complex customer organisations with

looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer ... Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle ... Become an expert in Dashlane's product, offerings and overall value to drive success with your customer ... Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment ... within your book of business and within our team's processes and procedures Requirements: 2+ years of Customer

service. ... SALES & CUSTOMER MANAGEMENT: Maximizing sales results as well as various performance indicators on ... motivating the team to maximize profitable sales, while ensuring all KPIs are met and delivering Dior-class customer

guest with whom they interact, follow up on experience and offering a seamless execution of premium service ... ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service

Join Connecting Software as a Customer Success Manager We passed the 1000 customer benchmark and realized ... to grow our customer base. ... we need to cross-sell within our enterprise customer. ... experience through product support, and handle customer complaints and requests. ... The ideal Customer Success Manager should engage with customers, maximize value, and create strategies

You will work closely with delivery, care, TPM and customer teams to guarantee stable service delivery ... Support Packet Core / IMS service migrations and delivery-to-care handover. ... Experience working with care, operations and customer teams in live network environments. ... integration, testing, migration and software lifecycle management in accordance with approved designs and customer ... Troubleshoot issues during deployment, integration, ATP and migration, coordinating with Care, TPM and customer

Join to apply for the Customer Financial Services Representative-Senior role at FedEx 2 days ago Be among ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... the first 25 applicants Join to apply for the Customer Financial Services Representative-Senior role ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

information Location: Porto, Portugal Client / Employer: Farfetch Responsibilities Deeply understand Service ... solutions that enhance efficiency and completeness, including investigating cases and interviewing service ... marital status, medical condition as defined by state law, physical or mental disability, military service

D06 – Customer Service Support The Contractor shall provide timely and effective response to service ... Delivering Results – maintain strong customer focus; meet agreed service levels and performance targets ... Management: 15% Capacity Management: 15% Contract Management: 15% Customer Support: 10% Payment Structure ... agreed SLAs; proactively manage SLA risks, breaches, and service degradation; facilitate service review ... D02 – Service Level Management The Contractor shall govern, monitor, and report service performance against

Customer Service & Order Management: support order management team to ensure efficient and timely product ... Service & Order Management. ... Service & Order Management—to provide hands‐on experience, mentorship, and a performance‐based path ... internship brings together students and graduates across two critical functions—Lifecycle Management and Customer ... Programme Structure The internship is divided into two 6‐month focus areas: Lifecycle Management and Customer

Field Service Work Orders, service appointments, skills/capabilities, inventory/parts, Scheduling Optimizer ... Customer Data Management Strong understanding of data segmentation, customer lifecycle, and personalization ... Developer II JavaScript Developer Data Cloud Consultant (CDP) Certified CPQ Administrator / Developer Field Service ... relationship excellence while identifying new opportunities within the customer. ... Databases Ability to query databases for customer data extraction and reporting.

MEF 2.0 and 3.0 understanding and support ·       BGP experience at an ISP level both Corporate and Customer ... . ·       This individual should have practical knowledge of managed services for customer network implementations ... and MPLS, working knowledge of IS-IS ·       Prior extensive experience surrounding Ethernet and IP Service ... , BU, service delivery and operations to drive on-going evolution and support of the current platform ... Delivery and Service Assurance support ·       Tail-F, Yang, XML, JSON, Java, Perl, Python UNIX Scripting

environment Deep and broad understanding of customer service, customer support and data analysis Willing ... resolve breach locations Requirements 1+ years of experience in Operations, preferably in a shared service ... schedules, appealing hybrid work scheme (above market practices) and a work environment that drives customer

Support Automotive OEMs and Tier 1 suppliers by delivering high-quality service and meeting strict customer ... GBA Logistics' standards of operational and service excellence. ... quote all shipment requests to and from Morocco, Portugal, Spain, and France with speed, accuracy, and service ... Customer-focused, proactive, adaptable, and able to build strong internal and external relationships. ... Additionally, they will manage daily client requests, support KPI reporting, ensure adherence to customer

workers and position our offer according to 3 lines of service:Strategy (Outsourcing, NeXel, Team as a Service ... Strong knowledge of Customer Journey Analytics (CJA). ... Configure and optimize customer journeys using Adobe Journey Optimizer (AJO). ... Design and implement customer segmentation, audiences, and personalization strategies. ... Leverage Customer Journey Analytics (CJA) for behavioral analysis, reporting, and insights generation

What You'll Do Optimize Service Continuity: ensure service level and uptime for infrastructure components ... Enable a Simple and Self‐Service Experience: empower users by implementing simple, documented, and self‐service ... This position enables other teams by fostering a self‐service model, empowering users to be autonomous

operational excelle nceAnalyze KPIs and quality metrics to identify trends and opportunit iesEnsure high service ... a passionate and people-driven Training & Quality Manager to help us raise the bar on performance, customer ... met ricsAbility to motivate, influence, and inspire t eamsFluent English (spoken and writ ten)BPO, Customer