10578 customer service English-speaking jobs in Portugal

Experience in customer service or technical support roles. ... Proven service attitude and a solution-oriented mindset. ... Manage and document customer complaints, ensuring proper follow-up and resolution. ... This position involves shift-based work and participation in an on‑call rotation to support our global customer

Act as the primary interface with the customer regarding service performance, escalations, and improvement ... Prior involvement in cost optimization and service contract execution. ... Strong customer-oriented mindset and ability to manage stakeholder expectations. ... Travel occasionally to other customer sites, suppliers, or internal company locations as required.

This role requires exceptional customer service skills, a strong attention to detail, and the ability ... Maintain detailed records of customer correspondence. ... Strong client service mentality: able to collaborate with stakeholders, employees, customers to deliver ... Experience in customer facing - roles specifically covering O2C processes.

Qualifications Strong Communication and Customer Service skills to effectively engage with clients ... The Sales Specialist will engage directly with customers, provide exceptional service, and promote our ... offerings, and contributing to overall sales management activities to ensure smooth operations and customer

Previous working experience in customer service roles, ideally covering travel and hotel segments. ... service platform. ... Service Customers, be friendly patient, and polite with customers and try your best to service their ... The Role: Senior Travel Customer Advisor – English Speaker Remote – Portugal *** This Job Opportunity ... Remote – Portugal or Hybrid – Lisbon   Job Description As a Senior Travel Customer Advisor, you will

Previous working experience in customer service roles, ideally covering travel and hotel segments. ... service platform. ... Service Customers, be friendly patient, and polite with customers and try your best to service their ... The Role: Senior Travel Customer Advisor – English Speaker Remote – Portugal *** This Job Opportunity ... Remote – Portugal or Hybrid – Lisbon   Job Description As a Senior Travel Customer Advisor, you will

Strong communication and customer service skills. Self-driven, analytical, and collaborative. ... Create and maintain documentation and train customer support teams.

Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define ... self-service portals, and digital engagement for utility services. ... Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is ... Strong understanding of e-commerce best practices, payment gateways, and customer experience optimization ... Implement A/B testing and other optimization strategies to enhance customer engagement and conversion

Managing costs effectively whilst delivering against budget and customer service metrics. ... remotely, you will have significant input into planning, budgeting, and delivering the Jet2holidays service ... managing their own group of Resort Representatives, ensuring smooth day-to-day operations and outstanding service ... and senior UK stakeholders to achieve KPIs, ensuring compliance with company policies, procedures and service ... Monitoring and reporting on operational challenges impacting the customer experience, such as building

We are looking for an OpenText Exstream Designer with strong experience in Customer Communications Management ... What you will be doing • Design, develop, and maintain customer communication templates using OpenText ... play a key part in designing, developing, and maintaining highly personalised, scalable, and compliant customer

Identifying opportunities for process optimization to improve customer service, streamline order workflows ... Service Role, preferably Animal Health Industry and or within a B2B setting. ... This is an exciting opportunity to join a dynamic and collaborative team within the Animal Health B2B Customer ... large datasets to uncover trends, deliver actionable insights, and recommend strategies to enhance customer ... sustaining strong, long-term partnerships with assigned pharmaceutical clients, ensuring exceptional customer

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... based on the framework. • Ensure that our clients receive the highest level of sales and operational customer ... Prompt identification by investigating deviations and resolution of Service delivery issues including ... In this role, you will be responsible for Service delivery, People development, Client focused problem ... service • Liaise with cross-functional teams on structuring and executing operational and strategic

Develop practical skills in customer service, fleet coordination, and operations. ... Front-office activities: Customer service and sales: Take care of check-ins and check-outs, register ... Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service ... service when they start and finish road trips of a lifetime. ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong

What you are like Proficient in Salesforce Service Cloud development and customization. ... You will design, develop, and implement advanced solutions within the Salesforce Service Cloud platform ... What you will do Develop customized solutions on the Salesforce platform, with a strong focus on Service

Knowledge of customer service operations and best practices. ... Implement and customize Service Cloud features, including case management, knowledge base, and customer ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Job Description Design and develop custom Salesforce Service Cloud solutions to meet business requirements ... Information Technology, or related field. 3+ years of experience in Salesforce development, with a focus on Service

service experience. ... Take full responsibility for ensuring internal and external customer satisfaction. ... More Specifically, You Will Manage teams and is accountable for service levels and process controls ... client projects, including execution of activities, status reporting, issue management, and client service ... for planned initiatives Define and leads team to successful completion of department goals Develop service

attitude focused on Customer Expectations & Needs understanding* Deliverable-driven, able to work with ... Procurement Application Service Delivery Manager page is loaded## Procurement Application Service Delivery ... Knowledge of Coupa, Splunk and ServiceNow software would be a plus* Full mastery of Google Suite* Strong customer-oriented ... delivery, service level management, solution performance, product/service planning, component integration ... As a Service Delivery Manager, you are accountable for the End to End Services and associated Contracts

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Familiarity with DevOps practices and tools, with experience in CRM platforms and customer data analytics ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore