9589 customer service English-speaking jobs in Portugal

a culture of continuous service improvement. ... Salesforce certification (Service Cloud) Proven experience in project management Ability to translate ... Customer Relationship Management (CRM) and Marketing strategies into system and technology solutions ... Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage ... You develop a customer-oriented mindset and a culture of collaboration, trust and transparency and foster

This area comprises Credit, Collections, Cash application, Deductions management and Customer Primary ... needs and requirements, formulate the solution and service strategy, define KPIs for the service, specify ... Key Responsibilities: Define the service strategy for I2C WHS Lead the end-to-end process/service design ... be responsible for managing the relationship with key customers of that sub-process, understanding customer ... (with both the customer and the operations organization) Build solution and system requirements to enable

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every ... In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering ... customer success. ... With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization ... is to empower customers to accelerate business value through differentiated customer experiences that

service. ... Must haves 2+ years of experience Shopify ; Previous experience in customer service or technical ... Shopify via phone, email, or chat; Focus on resolving critical issues that negatively impact the customer ... up until resolution; Conduct postmortem analysis and follow up with the involved teams; Log all customer ... Identify and escalate recurring or systematic issues to the appropriate teams to improve overall customer

Field Service Engineer (m/f/d) · Portugal Field Service Engineer - Monitoring and Diagnostics JUNIOR ... Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction ... Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction ... Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences ... Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction

Social network you want to login/join with: Automation Tester Service Request, Lisbon Client: Location ... Posted: 01.06.2025 Expiry Date: 16.07.2025 Job Description: We are looking for an Automation Tester Service

Provide expert-level support and ensure high standards of Quality of Service (QoS). ... Inetum is seeking aNetwork & Cloud Service Managerto drive innovation, enhance connectivity, and strengthen ... You’ll work closely with global teams to support digital transformation and ensure high-quality service ... Collaborate with internal teams, strategic partners, and vendors to ensure seamless service delivery.

management support - with Spanish Service Manager – Firewall & Network Security (M/F) – Remote Service ... Join to apply for the Network & Cloud Service Manager role at Inetum 2 days ago Be among the first 25 ... Provide expert-level support and ensure high standards of Quality of Service (QoS). ... applicants Join to apply for the Network & Cloud Service Manager role at Inetum Get AI-powered advice ... Collaborate with internal teams, strategic partners, and vendors to ensure seamless service delivery.

In your role as Program Manager - Service Execution within Accounting Services, you need to have a background

Surveys – maintains Support Center surveys to ensure customer satisfaction is high and employee experience ... About you: Experience in Service Now. ... Shared Services Service Management experience (preferred). ... Service Level Agreements - Develop and maintain SLAs for the global support centers. ... cause analysis, solutioning and facilitating proper communication amongst service teams.

Join to apply for the Service Delivery Manager (Infra) role at Noesis. ... Main Tasks And Responsibilities Lead service ownership and quality (QoS) for Network Products, ensuring ... operational readiness and IPC process compliance; Define service models, monitor performance, and deliver ... incidents, problems, changes, and drive service improvements; Experience coordinating with vendors, ... Manage third-party vendors and coordinate with internal teams to deploy and improve services; Drive service

Attend project team meetings and all other meetings necessary to progress the project through site plan, design, commissioning, handover, and project closeout at each site. Analyze audits at all locations to finalize project scope per site. Communicate the technology solutions to replace all units decommissioned. Input into design process for each unit at each location with this information.

distributed all over the world Upper Intermediate level of written and spoken English is mandatory Customer ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Manage operational support service provider partners to ensure high level of quality and high class service ... AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service ... AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service

In your role as Program Manager - Service Execution within Accounting Services, you need to have a background ... certification is a plus Open, communicative nature and fluent English skills About the Team Our Accounting Service

distributed all over the world Upper Intermediate level of written and spoken English is mandatory Customer ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Manage operational support service provider partners to ensure high level of quality and high class service ... Manage operational support service provider partners to ensure high level of quality and high class service ... AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service

ABOUT THE ROLE As a UX Researcher and/or Service Designer, you will work with the full range of products

, Service performance communication to business (PM, Key-user, Tool managers and stakeholders) about ... Level and keep targets, Coordination and Priorities, supplier (old: Service Owner) escalation/management ... Time reporting, Internal/External KPI, Shopping Cards (old: operations management) Track and Trace Service ... its interfaces (PO, PM, SM, Architect, Dev.Team) Ensure quality Bring together system knowledge and customer ... /provider relationship management soft skills (Stakeholder mgmt., customer centricity, conflict management

, Service performance communication to business (PM, Key-user, Tool managers and stakeholders) about ... Level and keep targets, Coordination and Priorities, supplier (old: Service Owner) escalation/management ... Time reporting, Internal/External KPI, Shopping Cards (old: operations management) Track and Trace Service ... its interfaces (PO, PM, SM, Architect, Dev.Team) Ensure quality Bring together system knowledge and customer ... /provider relationship management soft skills (Stakeholder mgmt., customer centricity, conflict management

service and product assistance Representing the brand in key areas of Porto (e.g., Mercado do Bolhão ... Brand Promoter – Customer Experience & Brand Activation Location: Porto, Portugal We’re excited to announce ... store in central Porto, and we’re looking for a dynamic and engaging individual who’s passionate about customer ... by results and comfortable working in a team Key responsibilities: Providing high-quality in-store customer ... we’re looking for: Proactive, dependable, and positive personality Previous experience in retail or customer-facing

Manage client requests via various channels (calls, portal, chat) in accordance with service agreements ... Your role as a Customer Support Technician Join the Cegid Customer Support team, specializing in the ... As a Customer Support Technician, you will: Handle customer requests, provide responses, and offer ... Apply best practices daily in Customer Support to ensure client satisfaction.