6462 customer service English-speaking jobs in Portugal

  • Zendesk, Inc.
  • Lisbon
  • April 16
the chaotic world of customer service. ... AI Copilot is a multi-million ARR product that puts AI directly into the hands of customer service agents ... service agents and administrators.* Work closely with Product Management and Design to turn product ... **The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to ... Build polished, performant, and accessible user interfaces that surface AI-powered capabilities to customer
  • Motorola Solutions
  • Lisbon
  • February 24
members.Key ResponsibilitiesStay on top of all queues, ensure service levels are met, and assist the ... video analytics with products like Appearance Search and Unusual Motion Detection along with our cloud service ... A strong customer‐focused mentality will be key, along with the ability to instill this amongst team ... Recognize and celebrate individual and team successes.Ensure critical customer issues are addressed as ... soon as possible, including acting on customer feedback through CSAT surveys, by connecting with them
  • Siemens Energy
  • Amadora
  • May 6
Logo●Strong customer focus, excellent communication skills, and ability to navigate global, multicultural ... / Product Owner you will continually improve the service/product they own and articulate its value to ... Part time Full-time Experience Level Experienced Professional A Snapshot of Your Day As our Senior Service ... ●Optimize product development with technical expertise in business processes, creating a clear service ... ●Develop roadmaps for service/product development and delivery, overseeing implementation and progress
  • Noniussolutions
  • Maia
  • May 4
Nice to HaveExperience with customer service; Previous experience in similar positions; What's great ... equivalent working experience; Cisco and/or other Networks vendors certifications; Knowledge of multi-service ... promptly and professionally; Work closely with sales, product development, and support teams to ensure customer ... platforms to enhance productivity and code quality; Empathy towards helping customers and ability to manage customer
  • InnoTech
  • Lisbon
  • April 29
service operations.Create and maintain detailed test plans, test cases, and supporting documentation.Work ... us.ResponsibilitiesDesign and execute functional test strategies for applications in the retail and customer ... performance.Collaborate with technical teams while interacting with systems involving financial and customer ... retail, logistics, or e‐commerce business environments.Experience working with financial systems or customer
  • Zendesk
  • Lisbon
  • May 3
our Technical Architect, you will be responsible for understanding, detailing, and implementing all customer ... to scope.Seek to understand our current & prospective customers' needs and lead technically oriented customer ... ideas from the field to influence product development.Design, POC and present technical solutions for customer
  • Allianz Services Portugal, Lda.
  • Lisbon
  • April 29
LogoHead of Service Delivery (m/f/d) 97564 | Operations | Professional | Non-Executive | Allianz Services ... Role overview The Head of Service Delivery (m/f/d) for the Shared Services Center (SSC) is responsible ... Lead digital transformation initiatives, integrating advanced technologies to enhance service quality ... : Develop and implement strategies to align SSC operations with Allianz's goals, ensuring efficient service ... Business Administration, Finance, Law or a related field Proven experience in leading teams or shared service
  • Robert Bosch Group
  • Aveiro
  • April 19
Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies ... Legal Entity: Bosch Service Solutions S.A.Company Description At Bosch, we shape the future by inventing ... Ability to take ownership of assigned tasks and proactively find solutions;Strong product-oriented and customer-focused ... diversity, commitment and know-how of the team are the key success factors of this organization.Bosch Service ... The application connects users directly with their preferred service technicians, ensuring fast and efficient
  • Bitsight
  • Faro
  • May 9
pharmacy and hospital customers.Partner closely with Customer Service, Regulatory, Quality, Logistics ... performance trends.Drive continuous improvement across processes, service levels, and customer experience.Provide ... quality.Serve as the primary escalation point for operational, service, or compliance issues affecting ... Account Manager for the chains channel, you will be responsible for driving sales growth, managing key customer ... the Direct‐to‐Pharmacy model, ensuring seamless order fulfillment, regulatory compliance, and high service
  • Multivision Consulting
  • Lisbon
  • May 3
with a natural inclination for customer needsMid-Level - Solution‐oriented thinking and workingMid-Level ... - Service Management and ITIL processes#J-18808-Ljbffr ... The service to be provided will be part of our Network (Internet Access)/Zero Trust Network Access (ZTNA ... Consultants to be assigned to the service by provider should have advanced communication and presentation ... provider to ensure the quality of service, incident resolutionMid-Level - Apply agile/lean methods and
  • Aircall
  • Lisbon
  • April 30
worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. ... Overview Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Aircall's mission is to ensure that every conversation - whether with a customer, prospect, or partner ... , cross-functional product initiatives , and monitored their impact on reliability, performance, or customer
  • TowardJobs
  • Cascais
  • April 7
service, sales, clerical, assistant, administrative assistant, call facility, part-time. ... service, data entry, and also review products, then you are the person we are searching for. ... Data entry agents originate from all different backgrounds, including data entry, telemarketing, customer ... self-motivated as well as comfortable working on your own in your home, delight in such work as email customer
  • Hard Yaka
  • Lisbon
  • April 30
carrier onboarding, new regulatory requirements implementation), Product & Engineering (in‐product self‐service ... regular basisProject manage ad hoc KYC/compliance requests, in close collaboration with Legal, ensuring service ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... This team is obsessed with offering world‐class support for number‐related customer requests, such as
  • CHEP
  • Portugal
  • May 8
As aField Service Executive (Temporary 12 Months) , you will be responsible for managing all retail accounts ... preferably FMCG.Customer-facing experience in Sales, Account Management, or Negotiation.Proven B2B sales or service ... , and effective equipment control practices.Support new customer onboarding by defining asset recovery ... experience and CIFOT results.Drive customer satisfaction through regular site visits, targeted training ... support across regions and contribute to improved NPS results through effective audit execution and customer
  • Jobgether
  • Lisbon
  • April 29
If you're passionate about solving problems through data and want to help build smarter customer service ... support experience by leveraging data to optimize chat tools, self-service technologies, and AI-powered ... You'll collaborate with teams across Product, Design, and Customer Experience to identify trends, evaluate ... looking for aProduct Analyst, ChatinAnywhere .In this role, you'll play a key part in enhancing the customer ... you.Accountabilities:Provide end-to-end analytical support for product and business initiatives related to customer
  • Abbott
  • Amadora
  • May 3
Logo• Control and report consignments in Hospitals and own trunk stock to Customer Service and Regional ... Service Department on getting the orders from hospitals. • Responsible for Public Tender Hospitals and ... . • Servicing the current customer base, increasing sales within that base and establishing new accounts ... Maintain good knowledge/awareness of competitive products. • Responsible to actively participate with Customer
  • Devoteam
  • Portugal
  • May 1
case management, knowledge base, and customer portals.Create and maintain Apex classes, triggers, and ... practices and design patterns.Experience with retail and e-commerce business processes.Knowledge of customer ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Cloud solutions to meet business requirements.Implement and customize Service Cloud features, including ... service operations and best practices.Excellent problem-solving and analytical skills.Strong attention
  • AXA Group Operations
  • Portugal
  • April 30
service delivery.Take ownership of service issues and incidents, troubleshooting and resolving API-related ... opportunities for improvement in API Operations processes, particularly in observability automation and customer ... product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer ... developers in the design, development, and delivery of new features and enhancements for the Secure GPT service ... service to internal stakeholders.Expected Skills & Experience We are looking for someone with the following
  • Jobgether
  • Lisbon
  • May 9
service and delivering high-quality user experiencesExcellent written and verbal communication skills ... We are currently looking for a Customer Experience Representative in Portugal.This role is ideal for ... The position combines customer support, technical troubleshooting, and operational support, offering ... a customer-focused professional who thrives in a fast-paced, digital environment and enjoys solving problems ... to incoming inquiries via calls, chats, and emails, delivering timely, professional, and empathetic customer
  • Accorhotel
  • Faro
  • May 9
skillsSelf‐motivation and organizational skills and the ability to take initiativesPrior experience in hotels or customer ... Auditor M/F/X As a Night Auditor you are a true ambassador of the Victoria experience: With a strong service ... procedures are adhered to in all interactions with Guests and colleagues.Providing prompt, attentive service ... transform every stay into a unique and unforgettable memory.Summary of ResponsibilitiesEnsuring that all service ... service or an assetMust have the ability to handle cash effectively and accuratelyMust be always in
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