6652 customer service English-speaking jobs in Portugal

We are looking for a Mobile & Web Service Manager to join the team. ... Monitor system health, service availability, and performance across platforms. ... At least 7 years of experience in IT service management or support leadership roles. ... Support service design, transition, and operational readiness for new features and releases. ... What You'll Be Doing Manage day‐to‐day service operations for mobile and web digital products, ensuring

It involves troubleshooting issues, monitoring systems, and ensuring service quality and availability ... English) This role focuses on Application Support within a banking environment, handling incidents, service

Experience with workflow automation and service management processes. ... About The Role In this role, you will help shape the future of HR service delivery. ... Support AI-enabled HR operations, case management optimization, and service analytics. ... Drive automation, self-service, workflow simplification, and employee experience improvements. ... architecture, design, and evolution of HR technology solutions, with a strong focus on ServiceNow HR Service

Experience working in a tiered service delivery model is preferred. ... Contribute to automation and digital enhancement initiatives within HR service delivery. ... Preferred requirements Strong service orientation and commitment to employee experience. ... Delivery team in Lisbon, supporting HR service delivery across the ELMAC region (Europe, Latin America ... Hire-to-Retire (H2R) Service Delivery Execute and oversee HR transactions across the employee lifecycle

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

management frameworks; Experience working in customer service, contact centre, or CCaaS transformation ... Service or Contact Centre environments; Hands‐on experience with Power Apps, Power Automate, and the ... Strong experience implementing, configuring, and developing solutions within Microsoft Dynamics 365 Customer ... Exposure to hybrid cloud environments and integrations across Azure and AWS; Knowledge of ITIL or similar service ... functionality through plugins, PCF controls, web resources, JavaScript, and custom APIs; Enhance chatbot and customer

ความรับผิดชอบ Make an impact End-to-end HR service ownership: Define and evolve HR service scope, processes ... HR Service Owner (Employee Lifecycle) Discover your impact with KUKA Group KUKA Group offers an enormous ... Process & policy ownership: Translate HR strategy into clear service processes and ensure compliance ... Service performance & basic governance: Define and monitor KPIs, SLAs, and quality standards, supporting ... Strategic development: Assess future HR service needs and workforce trends while evolving the operating

Service Architect - SAP Global Cloud Operations, Enterprise Cloud Services We help the world run better ... Support ECS Delivery and ECS Customer Delivery Engagement in critical customer situations and projects ... CAE Service Engineering is focusing on new solution enablement in Cloud Architecture and Engineering. ... lifecycle Interact with Pre‐Sales and Sales on deal requirements (customer focused solution design) ... What you bring Degree in Engineering or Computer Science, Business Administration High proficiency in customer

Establish clear, well-defined monitoring standards across all service delivery teams in the enterprise ... Responsibilities For Monitoring Engineer Deliver the monitoring platform as a service (set-up, troubleshooting ... iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service

needs and requirements to be able to input into the customer board, formulate the solution and service ... prioritise demand for the service. ... (with both the customer and the operations organization) Contribute to build the solution and system ... be responsible for managing the relationship with key customers of that sub-process, understanding customer ... strategy, define KPIs for the service, specify the solution and system requirements, and manage and

to develop innovative sales strategies Requirements Previous experience in sales or customer service ... service by promptly addressing inquiries and concerns from clients Collaborate with other team members ... sales deals with customers Meet or exceed monthly sales targets set by the company Provide excellent customer

experience and premium service; Fluent in English (additional languages are a plus). ... This role ensures operational consistency, service excellence, and revenue optimization, acting as a ... journey guidelines; Design and roll out guest experience programs across all locations; Monitor customer ... recovery protocols; Ensure consistency across all customer touchpoints; Support and guide on-site managers ... seasonal campaigns and promotional initiatives; Define and implement guest experience standards and customer

processes, involving necessary engineering teams when required.* The CTPM verifies the E2E Quality of Service ... # Core Network Customer Technical Project Manager - Packet CoreÉvora, Fundão, VNG - Cais Gaia, Lisboa ... and large non-standard or cross-organization solutions, or solutions with 3rd-Party involvement.* The Customer ... the solution, ensuring that all project KPI's are within contract definition.* The CTPM advises on customer ... possible, the CTPM is assigned during pre-sales in the project initiation phase, helping to convince the customer

Maintain and update technical documentation, the service catalogue, and service level management. ... Respond to incidents and service requests. Provide process training to internal users. ... Responsibilities Administer and enhance the ServiceNow ITSM platform, with a strong focus on Change Management , Service

Insights, Customer Service, and Field Service* Strong proficiency in developing, optimizing, and maintaining ... Job Title:Dynamics 365 Customer Engagement and Power Platform (M/F/D)Job DescriptionSolution Architect ... for Dynamics 365 Customer Engagement and Power PlatformWe are looking for a qualified and experienced ... Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect **with strong technical ... system architecture, OR equivalent experience.* Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer