6652 customer service English-speaking jobs in Portugal

Previous experience in customer service, ideally within the travel or hospitality sector. ... Proficiency with customer support and communication tools such as Gmail, Zendesk, Slack, and Salesforce ... cross-functional teams, providing insights and feedback to improve processes and enhance the overall customer ... Strong communication and interpersonal skills, with a focus on personalized service. ... queries to last-minute travel emergencies while maintaining a high standard of professionalism and service

Informix DBA engineer We are looking for an IBM Informix Database Engineer to join a production-focused service ... or service‐center environments (MSP/outsourcing) is highly valued; Advanced knowledge of Informix engine ... You will ensure reliability and continuity across multi‐customer infrastructures, leading major changes ... knowledge bases; Mentor junior DBAs and act as a subject‐matter expert in technical committees and customer ... availability, migrations, performance tuning and large‐scale database operations; Experience working in multi‐customer

Endiprev is a Muehlhan Wind Service company. ... About Us Muehlhan Wind Services is a leading full-scope independent service provider delivering onshore

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

ITIL or similar service management framework experience. ... The role takes the system through to production and defines the ongoing service management model for ... Define and embed the ongoing service management model for live and non-production environments. ... infrastructure coordination, release management, configuration control, production readiness, cutover, and service ... test data management and environment refresh cycles.Experience in setting up steady‐state support and service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... Balance project requirements while protecting the integrity of the customer data platform. ... Responsibilities Define and design Customer Data (MDM) solutions to support a wide range of business ... risks, controls, and solutions to a wide audience, particularly under high‐pressure situations, such as customer

Your Role in the Experience Immerse yourself as a genuine guest while discreetly observing service ... A full dining experience in the restaurant A dessert ordered via room service A fresh and satisfying ... naturally experience and reflect on key moments, including: A smooth and welcoming check-in Relaxed bar service ... Naturally observant and detail-oriented personalities Those who can blend in seamlessly while assessing service

Experience collaborating cross‐functionally (e.g., Supply Chain, Customer Service, Demand Planning, Finance ... Service, and Local Affiliates. ... Service, and Planning teams. ... service, or business analysis. ... What You Will Do This role acts as the primary operational decision‐maker when customer demand exceeds

Experience & Qualifications 5+ years of experience in customer support or customer service roles. ... Proficiency with customer service tools such as Zendesk, Aircall, and Breezeway. ... Seniority level: Associate Employment type: Full‐time Job function: Customer Service; Industries: Hospitality ... Assess, prioritize, and resolve customer inquiries efficiently. ... Collaborate with the operations team and leadership to improve response times and service quality.

Service); Monitor and report recurring technical issues to support trend analysis and product reliability ... continuous improvement based on daily operations and recurring issues; Prioritize case handling based on service ... inspections, and mobile app configurations; Escalate unresolved or complex issues to Tier 2 support or field service ... provide prompt, professional, and technically sound support to ensure minimal downtime and a positive customer ... log all support interactions and technical findings in the ticketing system (e.g., MS Dynamics 365 Customer

Strong communication, organizational, and customer service skills. ... A proactive, solution‐oriented mindset with initiative, contributing to customer retention and account ... Deliver proactive service and follow‐up to both domestic and international clients. ... Commercial Team with the addition of a Back Office Technician who will play a key role in enhancing our service

Requirements 2+ years of Customer Success or Account Management experience, ideally within a fast‐paced ... looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer ... Become an expert in Dashlane's product, offerings, and overall value to drive success with your customer ... Lead onboarding & renewals: Direct the entire customer journey from initial deployment, lifecycle, complex ... Leverage AI for efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment

The Role As EXADS continues to grow, we're looking for a versatile Customer Success Manager to join our ... focus is ingrained in our processes, and that the customer needs are addressed and fulfilled Having ... role/environment: customer support and account management will be highly valued You are IT literate ... Guiding and providing support for any technical and/or API integrations Acting as the voice of the customer ... cross‐functionally with Marketing, Sales, Product, and Engineering to ensure a consistent and strong customer

The Role As EXADS continues to grow, we're looking for a versatile Customer Success Manager to join our ... role/environment: customer support and account management will be highly valued IT literate and computer ... focus is ingrained in our processes, and that customer needs are addressed and fulfilled Have an in‐depth ... cross‐functionally with Marketing, Sales, Product and Engineering to ensure a consistent and strong customer ... solutions Guide and provide support for any technical and/or API integrations Act as the voice of the customer

As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes ... What You'll Bring 5+ years in customer-facing engineering roles focused on data backup and recovery ( ... What You'll Do Configure customer accounts; customize backup policies and storage; facilitate onboarding ... to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer ... extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer

At Lindt Iberia, we are looking for a Customer Category Specialist. ... Tailored Customer Strategic Plans: Develop and implement category growth plans for key retailers based ... Promotional Effectiveness: Execute deep‐deep evaluations of customer‐specific promotions to identify ... Competitor Benchmarking: Monitor competitor execution and performance at a customer level, identifying

Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies ... As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, ... marketing, and sales teams to help shape the product roadmap and improve customer satisfaction. ... Feedback Loop: Act as the voice of the customer within the company, relaying feedback to the product, ... Drive renewals, upsells, and expansions by demonstrating the impact of AI-driven automation on customer

Objectives The Vice-President of Customer Success (VP CS) sets the strategic direction for the customer ... Ownership of Customer Success Programs, such as Customer Advisory Boards and industry-specific user communities ... Overview Our client empowers you with the best omnichannel customer experience. ... Lead and mentor senior leaders within the customer success organization. ... Drive continuous improvement efforts across the customer success function.

collaborate in defining and implementing the actions resulting from these same audits; Manage the process of customer

looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer ... Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle ... Become an expert in Dashlane's product, offerings and overall value to drive success with your customer ... Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment ... within your book of business and within our team's processes and procedures Requirements: 2+ years of Customer