6701 customer service English-speaking jobs in Portugal

  • act digital
  • Lisbon
  • May 18
Candidate will play a major role in handling Incidents, service requests and Application Support activities ... This member will also contribute to the service improvement activities, and participate to support bank's
  • RECODemand Corp.
  • Melriça
  • June 25
role (Client Success, Customer Support, Account Management, or similar) Must be based in Portugal Excellent ... and communication logs within CRM systems What We're Looking ForMinimum of 1 year of experience in a customer-facing
  • Intellyse
  • Melriça
  • June 24
Intellyse seeks a Client Success Manager to onboard, manage, and support clients using our GenAI-powered freight invoice auditing and optimization platform. The role involves driving client adoption, identifying expansion opportunities, and reporting on client progress and savings.
  • Atlas Hxm
  • Portugal
  • June 7
Customer‐oriented mindset with strong ownership of service outcomes and employee experience. ... Experience operating within service delivery models with defined SLAs, customer performance metrics, ... or contractual service obligations. ... Familiarity with Customer Support / Ticketing Systems such as Zendesk, HubSpot, Salesforce. ... Partner with customer‐facing teams to support payroll‐related client escalations and ensure professional
  • Inetum
  • Portugal
  • June 11
Senior Software Engineer Job Description Service to ensure that all the applications are compliant with ... to build action plan on vulnerabilities / monitor action and ease the resolution for developer; Service ... of the applications: DORA, data privacy, IFC...; Service to drive the technical change, innovation ( ... ex: GenIA, finops...), and evolution of the product; Service to report on the global compliancy of the ... the security vulnerabilities remediation plans, patch management monitoring, obsolescence monitoring; Service
  • Adentis Portugal
  • Portugal
  • June 5
: Service Lines Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies) R&D (Bootcamps, POC, ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service
  • UNIT4 NV
  • Lisbon
  • June 17
projects and access to sensitive (customer) data. ... within the team and representing customer needs, priorities and constraints in every decision Work directly ... stakeholders as member of the Engineering Team for one or more functional areas, acting as the voice of the customer ... external stakeholders to refine the roadmap and features for targeted markets, ensuring alignment with customer ... Define clear acceptance criteria for each deliverable and sign off completed work on behalf of the customer
  • SIXT
  • Lisbon
  • June 3
LogoAt SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... experiences You demonstrate exceptional work ethics and integrity when handling sensitive customer ... Our current focus areas include advancing operational automation, expanding self-service capabilities ... them to meet diverse consumer needs, and delivers insights through a comprehensive toolbox—from self-service ... SIXT Data Shop, including RAG pipelines, semantic search over the Data Catalogue, and AI-assisted self-service
  • PERCASSI
  • Portugal
  • June 5
service and shrink *Profiles with a disability certificate are valued. ... Service Industries Retail and Retail Apparel and Fashion Referrals increase your chances of interviewing ... the store team are focused on delivering highly satisfying customer experiences Builds customer loyalty ... by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture ... sales and profit growth: Supports a customer-centric culture, where the full energy and activity of
  • Inetum Portugal
  • Lisbon
  • June 6
Collaborate with cross‐functional teams to drive innovation and customer success. ... Oversee Backup as a Service product lifecycle and ensure seamless delivery. ... Manager to lead the development and strategy of cutting‐edge cloud offerings, including Backup as a Service
  • Bat Group
  • Portugal
  • June 5
Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey Mapping: Deep dive into key customer and agent
  • Batgroup
  • Portugal
  • May 28
Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey HMapping: Deep dive into key customer and agent
  • Batgroup
  • Portugal
  • May 28
Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey HMapping: Deep dive into key customer and agent
  • Jungle
  • Portugal
  • June 23
Experience in interpreting data and delivering insights that drive customer value. ... As part of our Service Delivery team, your mission is to guide the implementation and adoption of Jungle's
  • KUKA Aktiengesellschaft
  • Portugal
  • June 19
Responsibilities End-to-end HR service ownership: Define and evolve HR service scope, processes, catalogues ... HR Service Owner (Employee Lifecycle) Discover your impact with KUKA Group – KUKA Group offers an enormous ... Process & policy ownership: Translate HR strategy into clear service processes and ensure compliance ... Service performance & basic governance: Define and monitor KPIs, SLAs, and quality standards, supporting ... Strategic development: Assess future HR service needs and workforce trends while evolving the operating
  • Next Fabrication
  • Portugal
  • June 17
Verify repairs meet customer and engineering specifications. ... Service & Troubleshooting Diagnose root causes of mould and composite failures. ... Mould / Composites Service Repair Technician Location: Aveiro, Portugal | Full-time employment Do you ... We are currently looking for an experienced Mould / Composites Service Repair Technician to support our ... Key Responsibilities: As a Mould / Composites Service Repair Technician, your role is essential in ensuring
  • Finastra Technology
  • Lisbon
  • June 6
throughout the customer journey. ... Customer‐centric mindset with a passion for delivering excellence and driving customer value. ... Develop Customer Success Plans that connect customer business goals with Finastra's value propositions ... Qualifications Experience in a customer‐facing role such as consulting, customer support, or account ... Ensure clear tracking and reporting on adoption, usage, and customer health metrics.
  • Salsify
  • Lisbon
  • June 3
Capture and Scale Success Stories Help Customer Success identify and document customer success stories ... Expand Customer Use Cases Partner closely with Customer Success Managers to help customers think through ... A growing library of AI customer success stories. ... realization of Salsify's AI capabilities across the customer base. ... Strong collaboration between Customer Success, Services, and Product.
  • Elea Ecuador
  • Lisbon
  • May 29
Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Technical Customer Success Manager DV Labs Obol builds mission-critical technologies that help keep Ethereum ... Work with Business & engineering teams to align on priorities & roll out new features.Manage customer ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed
  • Max Accelerate Technology Group
  • Lisbon
  • June 5
design and build of real‐world AI use cases, including: AI SDR (Sales Development Representative) agents Customer ... Salesforce Consultant / Architect Hands‐on delivery of AI use cases such as: Sales automation / SDR agents Customer ... Service / Support agents Onboarding and operations agents Guide teams on prompt design, orchestration ... service automation Workflow automation using AI Deep understanding of: Salesforce platform (Sales Cloud ... , Service Cloud, Experience Cloud) AI‐driven workflows and automation Prompt engineering and agent orchestration
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