9166 customer service English-speaking jobs in Portugal

We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer ... Working on our team as a Customer/Partner Success Manager position involves: Managing customer portfolio ... Communication and Presentations Skills; Experience in problem-solving, working with customer objections ... solution; Developing and maintaining trusted relationships with key partners and their customers; Driving customer ... relationships; Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer

Strategic Account Development & Proactive Customer Success Regularly gather customer feedback, including ... Your mission At ClearOps, we keep the world of machinery moving by transforming the entire service supply ... pioneering technologies that are transforming service supply chains, we’d love to hear from you! ... At ClearOps, our mission is to revolutionize service supply chains, keeping machines up and running and ... maximizing customer lifetime value like never before.

We are seeking a detail-oriented, empathetic, and proactive Customer Experience Agent to join our team ... What we're looking for: Previous experience in customer support (experience in the gaming or tech

Skills Escalation Procedures Client Relationships Product/Service Knowledge Customer Focus Customer Relationship ... Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer ... Creating "clean" orders that help customers get the exact service they need - for new orders ... Supporting sales colleagues to create smart account and service development plans for existing customers ... Supporting the measurement of customer happiness and driving customer satisfaction upwards.

Familiarity with CX metrics such as NPS, CSAT, and customer journey mapping. ... Preferred Experience in customer experience strategy or CX transformation initiatives. ... Description Our Customer Experience PMO plays a key role in driving the strategic execution of CX initiatives ... Lead process re-engineering initiatives to streamline customer journeys and internal CX operations. ... Cross-Departmental Planning & Coordination Act as a liaison between CX, Sales, Product and R&D teams to align customer

Outstanding interpersonal skills, customer service and communication, both over the phone and in email ... service, and making a difference in the world of travel. ... Customer Success Representative - Lisbon Office Warning! ... Manage a high volume of help tickets and customer calls. ... Earn and sustain customer loyalty to GuestCentric services.

customer satisfaction and loyalty through excellent service standards, timely resolution of issues, and ... Service Industries Transportation Equipment Manufacturing #J-18808-Ljbffr ... Customer Support Specialist responsibilities include resolving customer queries, recommending solutions ... WHAT WE ARE LOOKING FOR We are looking for a Customer Support Specialist to assist our customers with ... RESPONSIBILITIES Respond to customer queries in a timely and accurate way, via phone, e-mail or chat

service and support Address customer queries and ensure satisfaction Work collaboratively with different ... delight Ability to work in a fast-paced, multicultural environment Previous experience in customer service ... ) Start Date: ASAP Are you passionate about delivering exceptional customer experiences? ... Job Opportunity: Customer Delight Specialist (English Speaker - C1 Min) Location: Lisbon (Office-Based ... Flexible work-life balance with a vibrant office culture Your Responsibilities: Provide outstanding customer

service. ... Must haves 2+ years of experience Shopify; Previous experience in customer service or technical support ... using Shopify via phone, email, or chat; Focus on resolving critical issues that negatively impact the customer ... mindset to ensure customer satisfaction; Willingness to continuously learn and adapt to new technologies ... follow up until resolution; Conduct postmortem analysis and follow up with the involved teams; Log all customer

performance that meets or exceeds service level agreement targets Responsible for the credit, customer ... Service Portfolio of Customers Knowledge, Skills and Abilities: Excellent written and spoken English ... Key Responsibilities: Responsible for the service delivery of an O2C team serving the customers, delivering ... demonstrated ability to manage a medium-sized team Experience in project management Experience in Shared Service ... skills Good communication and people management skills Customer orientation and empathy Experienced

Passion to drive closures & high-level customer service orientation – Customer Centricity. ... + Service failures. ... Record and report the performance that help provide suitable recommendations on: Service delivery wins ... Are you a customer-oriented person who is passionate about customer experience and have high energy, ... Responsible for cross sell/up sell, customer retention.

Experience in customer service, logistics, or e-commerce operations is a plus. ... designing, optimizing, and standardizing customer service processes to improve operational efficiency ... What you'll do Optimize & Standardize Customer Service Processes – Design and implement efficient ... workflows that improve service quality, reduce handling time, and enhance the overall customer journey ... automation, self-service solutions, proactive communication, and process improvements.

Customer service experience is a plus but not required. Ability to work in rotating shifts. ... Collaborate with team members to improve service quality. ... Nordic Customer Support Roles in Lisbon! ... Maintain accurate records of customer interactions. ... Join our dynamic customer support team in beautiful Lisbon!

Help maintain an effective service system in the customer service center to ensure efficient operations ... Business and customer-oriented mindset focusing on the quality of the service delivered. ... Follow through and track escalated and active issues, ensuring timely resolution to meet or exceed customer ... Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer ... Assist in the preparation of technical reports related to the service (Service Level Agreement, incidents

Qualifications Customer Satisfaction and Customer Service skills Front Office management skills Excellent ... , providing excellent customer service, managing front office operations, and effective communication ... The Assistant Front Office Manager will be responsible for office administration, ensuring customer satisfaction

Service with Bug analysis/fixes. Service with Feature development when necessary. ... Service Description: Service with End-to-end application management (integrate-test-qualify-deploy) ... Service for updating/resolving/closing SILVA incident tickets. ... Service for documentation of all that will be implemented/configured. 4. ... Service with contribution to product lifecycle management on local entity. 3.

Manage and mentor Service Desk staff, ensuring high levels of performance and customer satisfaction. ... Lead continuous improvement initiatives in tooling, processes, and customer experience. ... of a new IT Service Desk and Operations Center. ... years), including building and managing new service operations. ... Experience with Service Delivery Ops tools, including: Datadog, ServiceNow, Archimate.

You will work with your Team Members to deliver a high quality service experience that exceeds customer ... expectations through the following tasks: Receive orders and serve customer requests completely in a ... area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts ... mandatory Flexible, reliable, and responsive to a range of work situations Prepared to manage a variety of customer ... 1050-105 A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service

delivery managers to align service delivery with customer expectations and contractual obligations. ... nOversee the setup and monitoring of SLAs and maintain detailed records of customer-specific deployments ... sustaining high client satisfaction and operational excellence. nYour Responsibilities: nnReceive and detail customer ... Specialist, you will be a key player in ensuring that our clients receive top-tier support and seamless service ... nExcellent communication skills in English, with additional language proficiency considered a plus. nA customer-first

Undertake customer service initiatives/requirements for face-to-face customers to pre-determined service ... Operated in a customer facing role where service is paramount Experience in service and sales environment ... Customers: Experience a consistently high standard of well-integrated customer service across all Network ... Awareness of Banking products, tariffs and services and knowledge of bank systems Customer service standards ... Job Summary Based in a branch will have responsibility for selling products and servicing customer needs