9984 customer service English-speaking jobs in Portugal

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Billing, collection activities and resolution of customer disputes are performed timely and accurately ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for

Managing costs effectively whilst delivering against budget and customer service metrics. ... Monitoring and reporting on operational challenges impacting the customer experience, such as building ... Leading operational resilience, playing a pivotal role in disruption management and customer escalations ... remotely, you will have significant input into planning, budgeting, and delivering the Jet2holidays service ... operational expertise and understanding, people management and a passion for delivering exceptional customer

service to the Michael Kors customer. ... of customer service, by greeting each customer in a warm and friendly manner Respond to customer questions ... Major Responsibilities include but are not limited to: Customer service Provide the highest level ... service We are an Equal Opportunity Employer M/D/F/V — The Company is an equal employment opportunity ... and concerns quickly and effectively as well as ensuring customer satisfaction Provide customers with

Deep understanding of customer needs and a commitment to delivering exceptional service and user experiences ... processes such as service and doubts, on-trip support, or complaint management. ... operational efficiency, ideally complemented by expertise in both service design and Lean Six Sigma. ... Implement service design and process enhancements by collaborating with technical teams and monitor the ... Proficiency in customer support software and tools is an advantage.

Covers the entire lifecycle of an IT service and/or IT business service (several IT services) including ... providing technical workarounds and coordinating with cross‑functional teams and external vendors (OEMs, service ... Management Provide 24x7 operational support on a rotating shift basis, including incident resolution, service

7 years of experience in the Portuguese market, we empower more than 200 professionals across three service ... lines: Strategy (Outsourcing, NeXel, Team-as-a-Service, Tech Academies), R&D (Bootcamps, POC, Tech Lab

Customer Care, Order Management Specialist (Hybrid) Join to apply for the Customer Care, Order Management ... Job Title: Customer Care, Order Management Specialist Department: Customer Care Position Overview ... the Order Management Function in Customer Care. ... The Order Management Specialist is a critical member of the European Customer Care team, reporting to ... We do this by hiring amazing people guided by shared values who exceed customer expectations.

Qualifications Strong Communication and Customer Service skills Experience in Guest Relations and ensuring ... service. ... relations, handling reception duties, ensuring customer satisfaction, and providing exceptional customer ... The Guest Relations Agent will be in a Guest Service team which will be responsible for managing guest ... a portfolio of products that reflect the history and culture of their locations, combining comfort, service

Prior experience in customer service or sales is a plus. ... Maintain detailed records of customer interactions and feedback to enhance service quality. ... our customer base. ... About the job Operations Customer Expert with Italian Job Title: Operations Customer Expert I Tele sales ... Collaborate with team members to develop strategies for improving customer experience.

Maintain high service standards and help achieve company sales and service goals. ... Ensure compliance with company policies and uphold our service values. ... Manage escalated customer issues quickly and professionally. ... You'll be responsible for performance, service quality, and conversion, working closely with team ... Our goal is simple — to make car rental easy, reliable, and customer-focused.

The position plays a critical role in supporting customer operations, optimizing service delivery, and ... information in internal systems Gather internal and/or customer feedback to support service and process ... Key tasks involve coordinating order bookings with shippers and service providers, including DPW EUR ... relevant experience in freight forwarding or international shipping Strong communication skills with a service-oriented ... fulfilling contractual obligations as outlined in customer Standard Operating Procedures.

Commitment to delivering a high level of customer service. Excellent grooming standards. ... Develop customer accounts and drive business into the specific hotel/cluster, increasing market/customer ... Answer customer queries promptly and professionally. ... Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service ... For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service

ES ideal customer profiles and customer buying journey. ... solutions based on customer interactions and feedback. ... Ability to travel to customer locations #LI-AO1 Hybrid: In this role, our hybrid experience is designed ... What You’ll Be Doing: Positioning Employee Service Use Cases: Serve as an expert on Employee Service ... high-quality service at scale, and improve employee experiences.

Customer Service Orientation Ability to manage customer concerns professionally and ensure high satisfaction ... Handle customer feedback, complaints, and service recovery professionally. ... Recruit, train, supervise, and motivate staff to deliver excellent customer service and adhere to KFC ... Prior experience in a quick-service restaurant (QSR) environment is highly desirable. ... focus on delivering oriental, crispy, and Vegan food items, the company prioritizes quality, taste, and customer

Experience in customer service or technical support roles. ... Proven service attitude and a solution-oriented mindset. ... Manage and document customer complaints, ensuring proper follow-up and resolution. ... Who You Are We’re looking for someone with a service mindset, technical curiosity, and strong communication ... This position involves shift-based work and participation in an on‑call rotation to support our global customer

process service cases and orders in Salesforce Receive, evaluate and process customer purchase orders ... Sales & Service related tasks: Issue CRM quotes Proactive follow-up on quotes Receive, evaluate and ... handle all inquiries and purchase orders with confidence, using the latest technology and with a strong service ... You receive customer requests through various channels such as phone, e-mail, customer portal and our ... Experienced in commercial sales and administration as well as customer communication.

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately

Stay up to date with relevant travel information, destinations and service-providers Assess customer ... Key Responsibilities Provide customer support via chat, calls and email, ensuring a smooth travel experience ... platforms and apps Ensure timely responses aligned with SLAs Maintain compliance with company and customer ... accommodation bookings 3+ years experience using GDS (Sabre, Amadeus or Galileo) mandatory Experience in customer-facing ... to recruit a Senior Business Travel Consultant who will join their team and help deliver world-class service

Excellent customer service skills. ... Support and Service Delivery (15%): Oversee the service model, provide technical support, and develop ... support and a service delivery model. ... they will manage security roles, create policies, and ensure alignment with business needs, providing customer

To succeed, you should demonstrate: Experience in customer service within hotel, leisure, or retail sectors ... knowledge to guests Recommending wines to complement dishes Describing and upselling wines to enhance customer ... For nearly a century, Hilton has provided exceptional service, amenities, and value. ... Good grooming standards A passion for delivering exceptional guest service Ability to work independently ... new menus aligned with budget Projecting a professional manner with a focus on hospitality and guest service