6832 customer service English-speaking jobs in Portugal

the chaotic world of customer service. ... outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service ... Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware.* Strong ... ## Job DescriptionAt Zendesk, we're revolutionizing what's possible in Customer Experience (CX) and Employee ... for how AI and automation are reshaping customer experience.* **Collaborative Influencer:** You work

Proven experience in customer service or support roles. ... Deliver exceptional customer service across all communication channels, including phone, text, email, ... Demonstrate a commitment to service excellence by achieving key performance indicators, including timely ... Good listening skills to understand customer needs. ... Ability to prioritize work effectively including successfully multitasking customer issues.

The aim of the service is to ensure efficient and qualified operation. ... taking improvement measures based on KPI's and other findings (prepare, analyse, forecast and plan) Service ... order to succeed, you'll need Strong experience as a support engineer Experience managing levels of service

Works on shifts pattern to support customer site. ... Installation, Service, and support of Rapiscan X‐RAY screening systems. ... Ensure that all documentation and service orders are completed correctly and promptly. ... Makes sure to submit service reports and non-conformance reports as required without delay. ... We are seeking a dedicated and technically skilled Installation, Field Service Technician to join our

InnoWave is looking for a QA Service Manager to join a high-impact project in the Energy sector. ... If you're passionate about Quality Assurance, service excellence, and leading testing teams in complex ... QA Service Manager Responsibilities Lead and manage Quality Assurance services across multiple projects ... and business objectives Drive continuous improvement initiatives across testing processes, tools and service ... Software Testing and Quality Assurance +5 years of experience leading QA teams, testing services or service

At Hiire, we are supporting a leading global mobility company in the search for an experienced IAM Service ... Coordinate cross-functional operations and development teams to ensure reliable service delivery.

Contribute to the efficient allocation of resources and ensure service levels are met. ... From Mur&Partners we are looking for a Field Service Manager reporting directly to Management, the mission ... Experience in technical field service environments or industrial operations will be highly valued. ... The Field Service Manager will be responsible for managing field technical teams, guaranteeing high standards

We are supporting an international enterprise organization in the search for an Open AI Service Owner ... Previous experience in product ownership, platform ownership or service management environments , alongside

Customer‐oriented mindset with strong problem‐solving and analytical skills. ... Log, track, and manage incidents and service requests according to ITSM processes. ... Participate in shift‐based schedules to ensure coverage and continuity of service. ... Requirements Proven experience in Service Desk, Help Desk, or end‐user support roles. ... Service Desk Analyst Location: Lisbon, Portugal Work model: Full-time, Hybrid (3x office per week) Mozaydo

5+ years of experience in IT Service Delivery or Service Management roles. ... We are looking for a Service Delivery Manager for this project! ... Solid understanding of service quality frameworks, compliance, and security requirements. ... Responsibilities: Own and manage the end-to-end service delivery for Modern Device services, including ... Coordinate and control vendors and third parties to ensure service quality and delivery consistency.

Must Have: Service‐management experience (SLA, ticketing). Customer‐oriented mindset. ... Support the broader Secure GPT team in delivering exceptional customer service to internal stakeholders ... Service Engineer Expert Job Description Context: Ops for Secure GPT ensures the smooth and effective ... Drive service issues and incidents to resolution and communicate updates to stakeholders. ... Deliverables: Monitor the Secure GPT service, identify issues, and ensure swift resolution.

developmentMotivation to learn and grow within the ServiceNow ecosystem Strong analytical and problem-solving mindset Customer-oriented ... You'll be contributing to the implementation and evolution of multiple ServiceNow modules, including: IT Service ... business operations across multiple domains, including IT operations, logistics, asset management, service

Monitor and improve OLAs, SLAs, and KPIs to maintain high service quality. ... Lead and mentor the Operations Management Team (TTS) to optimize service efficiency. ... Strong expertise in ITIL frameworks, service management, and IT operations strategy . ... empowers people & organizations by matching great talents to great projects, is looking for the next Service ... a great match if you have: Availability to travel for the first 2 months. 5+ years of experience in Service

How You'll Make An Impact Customer Focus: Continuously listen to our internal customers and align service ... What You Bring Service Operations Leadership Experience: Strong experience leading Service Operations ... operations, ensuring reliable, consistent, and business‐aligned service delivery. ... Cost Planning: Plan and adjust service costs to ensure efficient use of resources. ... You lead and modernize IT service management processes, act as the central coordination point across

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies) Nearshore In ADENTIS, we focus on PEOPLE

Senior Developer to lead development on IP phone configuration server. Requires SIP telephony, IP phone configuration, and server technologies expertise.

lifecycle (acquisition, onboarding, service, retention, and growth) Ensure solutions are scalable, secure ... or Salesforce Product Manager Strong hands‐on experience across Salesforce platforms (Sales Cloud, Service ... high-impact role where you will help shape how Salesforce is used across the organisation to improve customer ... into clear user stories Guide delivery teams across Salesforce functionality covering the end-to-end customer ... growing organisation and play a key role in shaping how Salesforce drives business performance and customer

topics together with our Provider Management and Risk and Compliance chapters; Handle escalations and customer ... reports to the management upon periodically and upon request; Act as a Demand Manager for new internal customer ... Coordinate service delivery, take accountability, and report performance (Service Levels, KPIs and Costs ... complaints of service owners and proactively discuss escalations with our management; Take ownership ... Desk Enablement); Assess User Experience aspects of any new or transformed service/feature to always

Coordinate and co-host customer and partner reviews, set agendas, and align Sales, Service, Marketing ... Visit customer sites, distributors, and trade shows to validate requirements, develop pipelines, and ... Lead discovery and line walks to define hardware, inks, and service. ... Set activity and outcome targets for the account and distributor teams and track customer-level metrics ... role grows revenue in corrugated and broader packaging by selling printing solutions, consumables and service

and service orientation. ... Service Industries Retail Motor Vehicles #J-18808-Ljbffr ... inquiries, process after‐sales requests, and provide efficient support to ensure customer satisfaction ... After Sales Support Agent - Santarém role at Michael Page The After Sales Support Agent will manage customer ... Description Be the first point of contact for our customers and service partners in case of technical