4694 customer service English-speaking jobs in Portugal

ENTERPRISE CUSTOMER SUCCESS MANAGERInEvent is looking for a high-standard customer-centric professional ... to lead a team of Enterprise Customer Success Specialists. ... PRE-REQUISITES: 5+ years of experience in customer success, project management, or enterprise software ... segments as effectively and quickly as possible.Constantly review and improve customer experience.Provide ... Your focus is on the post-sales lifecycle, guaranteeing the customer's satisfaction and maximum utilization

with the Customer Service, Operations, and Product teams.   ... Deep understanding of customer needs and a commitment to delivering exceptional service and user experiences ... Proficiency in customer support software and tools is an advantage. ... support services, directly contributing to customer satisfaction and operational success. ... Proven track record in enhancing customer experience and driving operational efficiency.

Resolve product or service problems by clarifying the customer's complaints. ... If you're looking to grow and be inspired, as a Customer Service Representative in Portugal (remote ... What you will do in this role As a Customer Service Representative, you will: Answer and handle cases ... Have previous experience in Customer Service Have a taste for new technologies If you feel you don' ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

Our client is a global, multinational customer experience specialist providing consulting, customer service ... service, and has a true interest in technology and AI. ... Description We are seeking a highly motivated individual to join the Customer Support Team for a world-famous ... As a Customer Support and User Enablement Representative, you will have the unique opportunity to play ... assistance to our customers and troubleshooting delivery issues.Our client is a global community of customer

Key Qualities: You are a team player with excellent interpersonal skills, a great listener, and customer-service ... Client Satisfaction: Actively contribute to policyholder satisfaction by ensuring high-quality service ... Customer Support: Provide information on contract guarantees, reimbursements, and all aspects of contract ... Support: You will advise and assist clients via multiple channels (phone, email, mail) and manage their service ... registration, cancellations, contribution collection, process reimbursements, prepare quotes, and update customer

MEF 2.0 and 3.0 understanding and support ·       BGP experience at an ISP level both Corporate and Customer ... . ·       This individual should have practical knowledge of managed services for customer network implementations ... and MPLS, working knowledge of IS-IS ·       Prior extensive experience surrounding Ethernet and IP Service ... , BU, service delivery and operations to drive on-going evolution and support of the current platform ... Delivery and Service Assurance support ·       Tail-F, Yang, XML, JSON, Java, Perl, Python UNIX Scripting

Background experience in emergency dispatching, roadside support, and/or high-level customer service ... and exceeding customer expectations, while having a calm and focused demeanour.Fluent in English, with ... a On-trip Support Agent, you’ll be focused on responding to customers’ requests for emergency road service ... contact center environment (calls, chats & emails), obtaining the information regarding the type of service ... week, starting at 07:00 or 13:00.Has core values that should help to revolve around providing amazing service

to different types of charactersStrong knowledge of computer operation and standard office software (Service ... support experience or experience as a Client Service RepresentativeGood awareness of any potential compliance ... all timesIdentify and assess Airbus travelers needs to achieve satisfaction and maintain professional customer ... interactionsMeet personal/Customer Care Team targets and call handling quotasFollow communication procedures ... solutions and alternatives within the time limits; follow up to ensure resolution and keep records of customer

Passionate about customer service and committed to delivering top-tier support experiences OFFER: Exciting ... experience Develop and implement a comprehensive self-service strategy, incorporating knowledge bases ... global technical support team, fostering a culture of excellence Enhance customer satisfaction and loyalty ... under pressure Ability to engage and collaborate effectively across teams Hands-on experience with customer ... opportunities for improvement Work closely with Product, Engineering, and other teams to advocate for customer

service. ... Manage negotiations of CDAs, Master Service Agreements and Commercial Supply Agreements for allocated ... Monitor customer account and market activity and provide concise and insightful analysis on customer ... Build internal network within Hovione and customer accounts. ... relationships; and monitoring customer and competitor activity and industry trends.

service sectors Bachelor's (graduate) degree, preferably in Economics. ... We aim to reflect the communities we serve, by not only delivering amazing service and technology, but ... These exceptional customer experiences start with you. ... as you investigate and provide the optimal solution for the customer. ... In this role, you'll work to resolve customer issues using various tools and sources of information

Data entry agents come from various backgrounds including data entry, telemarketing, customer service ... Earn from Home Panelist Program - Customer Support Agent - Data Entry Agent - Job from Home & Part-time ... If you are self-motivated and comfortable working from home, enjoy tasks such as email client service

when needed. • Provide excellent service and ensure customer satisfaction ... and serve beverages according to established recipes and customer preferences. • Prepare and maintain ... Responsibilities: • Oversee the bar area, providing exceptional beverage service to all guests. • Prepare ... vibrant and unique gastro pub where you can showcase your bartending skills and provide outstanding service ... glasses and silverware. • Develop new cocktail recipes to enhance the menu. • Support servers with table service

Be responsible for the customer experience and work to exceed their expectations. ... Job Description Technical Support Specialist The best Customer Experiences are built with Zendesk. ... Our powerful platform facilitates customer interactions across phone, messaging/chat, email, and social ... The ability to evaluate, troubleshoot, replicate, and follow-up on customer technical issues.

Customer Meetings & Presentations: Prepare and deliver impactful presentations for key customer meetings

Ensures that campaigns and user journeys meet customer needs and that all content is clear, concise, ... Expertise in customer strategy, content production, and digital marketing. High fluency in English. ... Stays updated on marketing trends, working with the Customer Experience Strategist to ensure innovation ... closely with marketing, sales, and medical affairs to develop campaigns aligned with brand objectives, customer ... Works with the Brand Lead and Customer Experience Strategist to implement campaigns that follow the strategic

You have:ITIL V3/4 foundation knowledge; ITIL Intermediate - Service Operations knowledge;Hands-on Service ... restoration/fix as soon as possible, while driving improvement in service availability.  ... handle change & incident management effectively by coordinating with global support teams to ensure service ... Eurofins endeavours to develop all of our software applications in-house to service and support our numerous ... technologies associated with the process; Coordinate interfaces between incident management and other service

Provide a high level of customer service and/or technical support and understand the nuances of how it ... Our Clients’ share our commitment to great Customer Service by promoting a positive employee experience ... to ensure the delivery of high-quality service to our clients.   ... Monitors, establish, and analyze performance trends, to drive improved performance   Ensure that service ... Drive the escalation process to identify potential issues that may affect operations and service delivery

Resolve product or service problems by clarifying the customer's complaints. ... If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ... Go beyond the customer's service expectations so they will remember and share their great experience ... What you will do in this role As a Customer Service Representative, you will: Assist clients via inbound ... Listen to the customer's unique situation and acknowledge their needs.

We are in Business for People, empowering people in service organizations with innovative Enterprise ... In collaboration with Product define pricing on upcoming software service offerings. ... Act as a bridge between the Product team and Customer Success/Sales to obtain and share customer feedback ... build an understanding of the market and customer needs. ... Work closely with Sales to build an understanding of pricing and customer feedback.