6365 customer service English-speaking jobs in Portugal

service delivery.Take ownership of service issues and incidents, troubleshooting and resolving API-related ... opportunities for improvement in API Operations processes, particularly in observability automation and customer ... product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer ... Operations, we want to be recognized in three fields of action:State‐of‐the‐art Data Technology to drive customer ... developers in the design, development, and deliveryof new features and enhancements for the Secure GPT service

Salesforce Field Service Consultant Lead and contribute to Salesforce Field Service (FSL) implementations ... in complex enterprise environments.Design, configure, and optimize Work Orders, Service Appointments ... , Scheduling Policies, and Service Territories.Configure and manage Optimization Engine, Skills-based ... skills.Solid experience with integrations between Salesforce and external systems.Salesforce Field Service ... workforce management, including route planning, SLA tracking, and real-time monitoring.Produce and analyze Service

KPIs, including churn rate and player lifetime value Identify high‐value players and provide VIP‐level service ... enhance the overall user experience Collaborate with CRM, payments, and support teams to ensure seamless service ... The ideal candidate is customer‐oriented, target‐driven, and skilled in communication and relationship ... maintaining strong relationships with existing players, ensuring long-term engagement and maximizing customer ... This role focuses on proactive communication, personalized offers, and delivering a high-quality customer

IT Services Team Lead - Operational IT Leadership & Service ExcellenceLead IT service delivery for a ... global remote workforceOwn end-user experience and IT operationsDrive service improvement, infrastructure ... delivery for a global remote workforceOwn end-user experience and IT operationsDrive service improvement ... Security & Corporate IT, you will manage internal IT operations for 300+ remote users, ensuring reliable service ... user experience, contributing to KPIs, OKRs, and business continuity planning.ResponsibilitiesLead IT service

IT Services Team Lead – Operational IT Leadership & Service ExcellenceLead IT service delivery for a ... global remote workforceOwn end-user experience and IT operationsDrive service improvement, infrastructure ... Security & Corporate IT, you will manage internal IT operations for 300+ remote users, ensuring reliable service ... KPIs, OKRs, and business continuity planning.Why This Role Stands OutKey leadership role in shaping IT service ... programmesOwnership of impactful IT projects and vendor strategyWhat You Bring5+ years' experience in IT support / service

drive operational excellence, empower customer growth, and set new standards for service in a rapidly ... Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service ... Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware.Strong ... outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service ... Job Description At Zendesk, we're revolutionizing what's possible in Customer Experience (CX) and Employee

We are looking for a head of customer analytics to lead customer intelligence initiatives and build predictive ... Understanding of SaaS customer lifecycle and metrics. ... , accessibility, and a unified view of the customer across all platforms. ... Confidence working across large datasets and complex customer journeys. ... Passion for using data to improve customer experience and drive growth.

Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build what works, launch it fast, and make sure it hits. We are looking for a detail-oriented and proactive specialist to join our CRM team. It's the perfect position to start your CRM career. It is a Junior Role in the CRM Department.

Providing technical support to customers and the company's sales, other engineer and/or customer service ... A Field Service Engineer is responsible for the service, installations, commissioning and maintenance ... Field Service Engineer - Esgueira, Portuguese Republic, PT#J-18808-Ljbffr ... Be available for reasonable amounts of out-of-hours service work, sometimes at short notice. ... Experience in the service industry as well as in-depth knowledge of the wider maritime community is essential

procedures and standards. - Respond to all callouts and work within a shift pattern to ensure continuous customer ... support. - Complete service documentation accurately and promptly, including service and non-conformance ... contraband with ease and confidence.We are seeking a dedicated and technically skilled Installation, Field Service ... reliability, and safety of our screening systems.Responsibilities- Install, commission, and provide ongoing service

You will:Diagnose and resolve faults in electrical and control systemsPerform preventive and corrective maintenance on installationsCarry out measurements, inspections, and system testingTroubleshoot and optimize onboard electrical systemsReport on progress and completed workMaintain direct contact with clients regarding status and next stepsWhere You'll WorkAt shipyards and other maritime locatio

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... Your role in our team:As a Service Sales Specilaist, your primary responsibility will be to excel in

5+ years of experience in IT Service Delivery or Service Management roles.Strong knowledge of ITIL processes ... Responsibilities:Own and manage the end-to-end service delivery for Modern Device services, including ... performance, and improvement plans.Coordinate and control vendors and third parties to ensure service ... IT and security standards.Lead operational governance with stakeholders, managing SLA/KPI reporting, service ... IT ConsultingReferrals increase your chances of interviewing at PrimeIT by 2xGet notified about new Service

Delivery Manager position following a departure.This Service Delivery Manager will have a key transversal ... and End User Services Integration plan within Group, the Infrastructure department is hiring a new Service ... needed and collecting audit evidence / documentation required.Responsibilities Key accountabilitiesAs Service

Monitor and improveOLAs, SLAs, and KPIsto maintain high service quality. ... Lead and mentor theOperations Management Team (TTS)to optimize service efficiency. ... Strong expertise inITIL frameworks, service management, and IT operations strategy . ... Responsibilities: Establish and manage anew IT Operations Center (Service Desk) , ensuring smooth implementation

, patient, good treatment, tidy, curious, eager to learn and proactive; Experience in customer service ... This position will support the Technical Assistance Service in Back Office tasks, offering technical ... profile: University degree in Engineering or Superior/Middle Cycle Training; Person with spirit of service ... After Sales Department; Other tasks related to the management and operation of the Technical Assistance Service

, patient, good treatment, tidy, curious, eager to learn and proactive; Experience in customer service ... This position will support the Technical Assistance Service in Back Office tasks, offering technical ... profile: University degree in Engineering or Superior/Middle Cycle Training; Person with spirit of service ... After Sales Department; Other tasks related to the management and operation of the Technical Assistance Service

the relationships with the CSAs partners across all regions Pro-actively develop and build client and customer ... Five years ago, we establishedSodexo Business Services (SBS) , our shared service center. ... a subject matter expert for service delivery for a total IFM CSA offer Point of escalation and issue ... relationships with MSD stakeholders Provide thought leadership on all IFM service delivery and act as ... of MSD business targets and identified annual priorities, whilst always maintaining contractual and service

ability to adapt communication style to different audiences, positive interpersonal relationships, and customer‐focused

/balances) between Front Office and Back Office applicationsControl and validate the performance of customer ... service to the various banks (quarterly indicators, regular control, follow‐up of requests, among others ... indicators for all Operations departments (monthly) and for the sites (quarterly)Guarantee a quality customer ... that the quality of the Operations Department's production is monitored, including activities under service ... service, business support or middle office jobsKnowledge of banking activities and operations, in particular