9241 customer service English-speaking jobs in Portugal

tools, KPIs, and IT Service Delivery of the EU IT Operations Value Stream. ... Facilitate the creation and delivery of service requests around these services. ... The Role: As a Service Manager, you will be responsible for the vision and successful management of the ... Key Responsibilities: Define and maintain the EU IT service strategy, aligning it with business objectives ... Solid background in software engineering or equivalent with 5+ years of experience on IT Service / Operations

The Role: The Flutter Functions Service Lifecycle Manager is responsible for service management activities ... throughout the service lifecycle, including design, transition, operations, and continual service improvement ... ) Proven track record of supporting service improvements On-call experience or incident response team ... on-call rotation for Incident Managers What You’ll Bring: Previous experience in a Service Management ... role Knowledge of Service Management tools Experience with ITIL 4 framework Strong verbal and written

Respond to customer inquiries , clarify their issues, and gather relevant information to facilitate incident ... Requirements: 2 to 3 years of experience in Service Desk roles. ... 3 days ago Be among the first 25 applicants Join Our Team as a Service Desk Analyst! ... We are looking for a motivated Service Desk Analyst to integrate a project for one of our clients. ... Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined

delivery, service level management, solution performance, database management, product/service planning ... attitude focused on Customer Expectations & Needs understanding; Deliverable-driven, able to work with ... SAP Ariba, ServiceNow & Splunk software would be a plus; Full mastery of Google Suite (plus); Strong customer-oriented ... Time, Cost and Quality of Product delivery including associated services; Manage the definition of Service ... landscape. competências Degree in IT, Engineering or Management; + 1 year of experience working in service

service: Providing excellent customer support and service quality Documentation: Accurate documentation ... complex requests independently Troubleshooting: Ability to quickly identify and resolve technical issues Customer ... We are looking for an Amazing: Service Desk Engineer Seniority: Mid (3-5 years) Type of position: Remote ... continuously train in the above technologies Incident management: Management and tracking of incidents and service

How to Apply: If you are passionate about technology and customer service and looking for an environment ... Join Cyberprotech as a Service Desk Technician and help us deliver outstanding service to our customers ... Experience in user support roles such as Service Desk or Helpdesk. ... world-class technical and functional support to end-users from our customers via email, phone, self-service

service globally. ... Ensure delivery of a robust service, in a global service organisation mindset that can work flexibly ... Share service insights with both the Senior Service Specialist and Infrastructure Specialist to help ... The Infrastructure & Service Engineer has primary responsibility to deliver technology services to Elementis ... The Infrastructure & Service Engineer will work closely with the Senior Infrastructure Specialist in

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... It unites technologically leading companies with more than 100 production, service and sales locations ... Your role in our team: As a Service Sales Specialist, your primary responsibility will be to excel in

We are looking for a CyberSecurity Service Manager in the IT infrastructure and cybersecurity area. ... Responsibilities: Implementation and continuous improvement of IT service management processes Definition ... practices and tools Strong organizational and problem-solving skills, with a proactive approach to service ... Science, Software Engineering, Information Systems or related areas; At least 3 years of experience in IT Service

customer incidents and service requests. ... performance, and ensuring a high level of customer satisfaction. ... Document all incidents, service requests, and resolutions in the IT service management system. ... SUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENT We are a niche ERP software vendor dedicated ... We are seeking a dynamic Service Desk Agent to play a crucial role in providing front-line support for

Monitor and improve OLAs, SLAs, and KPIs to maintain high service quality. ... Lead and mentor the Operations Management Team (TTS) to optimize service efficiency. ... Strong expertise in ITIL frameworks, service management, and IT operations strategy . ... empowers people & organizations by matching great talents to great projects, is looking for the next Service ... a great match if you have: Availability to travel for the first 2 months. 5+ years of experience in Service

We are searching for a Service Manager Hardware! ... workplace management is a plus) Latest ITIL Training / Certification Working knowledge and experience in Service ... Science, Information Technology or related fields At least 3 to 4 years of proven working experience as a Service

Customer focus. Manages complexity. Decision quality. Resourcefulness. Drive results. ... Follow service execution procedures in line with the standards. ... , to confirm information (service delivery, dates, scope, etc.). ... , and analyzing service-related data to identify areas for improvement. ... Enforce the usage of Bulletin of Measurement (BM) forms by service providers.

Support Service Owner activities for Lead Logistics Applications to comply and meet Global IT/Governance

Job Description We expect the Service Delivery Manager to: 1. ... Service Improvement: Identify opportunities for process improvements and implement best practices to ... Qualifications Must-have skills: 3+ years of experience in IT Service delivery management, Bachelor’s ... , ensuring that the important fixes are delivered to the production, Manage project support groups (Service ... enhance service delivery, Identify opportunities to enhance the teams' active monitoring and reporting

enhance service delivery. ... Qualifications Must-have skills: 3+ years of experience in IT Service delivery management. ... Job Description We expect the Service Delivery Manager to: Process management: Organize and supervise ... Manage project support groups (Service Desk and SRE teams) in the Maintenance and Support department, ... Service Improvement: Identify opportunities for process improvements and implement best practices to

customer inquiries and incident reports. ... handling and resolution of customer inquiries and incidents within the ticketing system. ... Experience with ITIL processes and service desk management, particularly in Jira Service Management. ... SAP Enterprise Cloud Service: Management of SAP RISE Systems (Service Requests, Change & Incident Management ... Your Key Responsibilities Ticket Handling and Customer SupportHandling and independently resolving incoming

You will work with your Team Members to deliver a high quality service experience that exceeds customer ... expectations through the following tasks: Receive orders and serve customer requests completely in a ... area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts ... language Flexible, reliable, and responsive to a range of work situations Prepared to manage a variety of customer ... Attendant - Empregado/a de Mesa de 2ª affects every Guest experience with our restaurants, bars, room service

service-related role; Flexible and quick learner; Able to adapt to continuously evolving SMB needs; ... clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service ... as a Customer Delight Representative for Social Media? ... Customer Delight for Social Media – French speaker Are you a native French speaker looking for a job ... Ensure customer satisfaction by representing one of the world’s most recognizable companies.

Having a strong international footprint with a Full-Service Development Center in Germany and today three ... customer complaints management and all activities related to customers Coordinate, prepare documents ... Responsibilities Update customer portals with corrective actions under development/project phase Monitor ... customer audits at the group level and lead respective actions plans Support group operations regarding ... for ensuring that new products meet quality standards required to minimize quality costs and maximize customer